Major compliance issues are faced by every manufacturer or by those who use customer data. From a compliance point of view, people want a DLP solution for their organization. Every organization needs a DLP solution to prevent data leakage to external sources outside the company, making it one of the major use cases for every customer as they require a DLP tool that covers multiple channels like email, web, network, printers, USB, and removable devices.
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Helpful to prevent leakage of sensitive data
Pros and Cons
- "The technical support for the solution is very good."
- "If you are a macOS user, there are issues in the area of USB control."
What is our primary use case?
What needs improvement?
Some of our company's customers who want the tool to deal with some of their use cases are macOS users. When it comes to the area of USB control, macOS takes five to ten seconds, meaning there are some solution-designing problems attached to it. With Forcepoint Data Loss Prevention, policies can be applied in Windows within a fraction of a second, but for MacOS users, it takes five to ten seconds, and during these seconds, data leakage from inside to outside an organization can happen. The product is compliant with Windows. My company suggests the product to those who have a Windows operating system in their environment. If you are a macOS user, the problem or concern arises due to the issues attached to the area of USB control. As a whole, macOS is good for users. The aforementioned details regarding macOS need to be considered for improvement.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for 5 years. I am a reseller of the tool.
What do I think about the stability of the solution?
The product's stability is very good, and it is a major reason why it is considered a market leader.
Buyer's Guide
Forcepoint Data Loss Prevention
May 2025

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What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
My company caters to the needs of multiple customers who use the product.
How are customer service and support?
The technical support for the solution is very good.
How was the initial setup?
The product's initial setup phase was easy.
The solution is deployed on an on-premises model.
The time taken to deploy the product is something which depends on the solution or the setup. Mostly, the solution can be deployed within three days, after which some finetuning is required to meet the requirements of our company's customers.
What other advice do I have?
Speaking about how the tool improves data security and compliance posture, I would say that there are multiple products, one of which is a DLP tool, required from a complaint point of view when it comes to data security.
The product's most valuable features for protecting sensitive data revolve around areas like data discovery, data classification, and data leakage. Forcepoint also provides pre-defined templates for data classification covering components like PII, PHI, and PCI.
Forcepoint DLP is a leading tool in the market.
The policy management and the incident reporting system are very easy since, in our company, we just need to integrate it with our user group and users, based on which we configure the policy and apply it within a fraction of a second. The aforementioned details explain why Forcepoint is leading in the market with respect to DLP products.
The data fingerprinting part is a major reason why my company chose Forcepoint Data Loss Prevention. In our company, we need to use areas like PII, PHI, and PCI, so that, though we can share data via emails or any other channels, we get to block specific areas with the fingerprinting feature of Forcepoint Data Loss Prevention .
From a DLP perspective, Forcepoint Data Loss Prevention is the best. There are no other competitors who can compete with Forcepoint in the area of DLP.
In Forcepoint Data Loss Prevention, the user risk scoring impacts security operations and incident response since it is very easy to deploy from our company's customers' perspective, and it makes their day-to-day operations very easy with respect to incident response.
The main benefits of the use of the solution stem from the fact that it ensures that there are no chances of data leakage of any confidential data from inside to outside of the organization.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

IT Manager at a financial services firm with 5,001-10,000 employees
An easy-to-manage solution that needs to improve support
Pros and Cons
- "The solution is easy to manage."
- "I am not able to get support directly from Forcepoint."
What is most valuable?
The solution is easy to manage.
What needs improvement?
I am not able to get support directly from Forcepoint.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate Forcepoint DLP's scalability an eight out of ten. My company has 11,000 users.
How are customer service and support?
The tool's support does not provide urgent solutions when we face issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
We have five resources to handle Forcepoint DLP's maintenance.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a six out of ten.
What other advice do I have?
I rate Forcepoint DLP a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Forcepoint Data Loss Prevention
May 2025

Learn what your peers think about Forcepoint Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Senior Information Security Engineer at Herbalife
Deployment and troubleshooting aspects need improving; encryption is a good feature
Pros and Cons
- "This solution has a great encryption feature."
- "The deployment and troubleshooting aspects of Forcepoint need improving."
What is our primary use case?
We are customers of Forcepoint and I'm a senior information security engineer.
What is most valuable?
I like the encryption feature of this solution as well as the proxy aspect of it.
What needs improvement?
The deployment and troubleshooting aspects of Forcepoint are very difficult. Implementation is complex and not user-friendly. In addition, we have a problem because our Mac systems are not able to support Forcepoint which requires us to have two softwares to make it work.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
The solution could be more stable.
What do I think about the scalability of the solution?
The solution is somewhat scalable but could be more so. Our whole organization uses the product, we have over 20,000 users. We have at least 10 staff involved in maintenance.
How are customer service and support?
Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs could be cheaper.
What other advice do I have?
I rate the solution five out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional Solutions Manager Sub Saharan Africa at Infodata Professional Services Limited
Integrates well with third-party products and flexible
Pros and Cons
- "Our organization's intellectual property is not misused or extracted without permission."
- "I would like to see the product extended into the cloud as a single solution."
What is our primary use case?
The primary use for the product is to protect our intellectual property. Additionally, I use the product for compliance and regulatory purposes, which means ensuring that certain data is protected in accordance with regulations and standard policies.
How has it helped my organization?
I have seen benefits, particularly in terms of increased confidence in compliance with data protection regulations. When it comes to external auditors, I am confident that they won't find any issues related to data protection. Additionally, it has increased my confidence that our organization's intellectual property is not misused or extracted without permission.
What is most valuable?
I like the product's integration at the network layer, which allows for integration with other vendors' security solutions as long as they are compatible with ICAP integration. For example, integrating DLP with web security or email security solutions. This flexibility is a valuable feature for me as it allows for more efficient use of the product, without necessarily requiring the use of all of Forcepoint's products.
What needs improvement?
I would like to see the product extended into the cloud as a single solution. It currently requires another product, the Cloud Access Security Brokers, to protect both on-premise and cloud data. I hope it can be consolidated into a single suite, offering protection for both On-Premise and cloud data, users on and off the corporate network, and users using corporate devices and BYOD. It would make the whole DLP process much more linear and efficient. I agree that moving to the cloud is the future and the present, and many people who use DLP have already made a move to the cloud.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for six years, and I am currently using the latest version, which is 10.0.
I have used over eight versions in the past and kept up with the updates as they were released.
What do I think about the stability of the solution?
I would rate it a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability of Forcepoint DLP as a nine out of ten. It has a supplemental server feature that allows for easy scaling. As the number of users and data traffic increases, all that is needed is to add an additional supplemental server, which is not complex and only requires a Windows machine with minimal specifications.
Let's say you have 10,000 users and one management console or server with two supplemental servers. Your management server stays the same as your user base grows to 20,000. You don't need to increase your management server. All you need to do is add supplemental servers, and you're ready to handle the increased user base and traffic.
How was the initial setup?
Implementing Forcepoint DLP can be a bit complex, as it requires a DLP expert to help with the setup. However, day-to-day administration is quite user-friendly. We are currently using the on-Prem version of Forcepoint DLP as no cloud version is available yet.
What about the implementation team?
We are Forcepoint partners. So as much as we sell the products, we have the technical skill sets to implement the solution.
What's my experience with pricing, setup cost, and licensing?
The term "expensive" is relative. If the ROI is good, no matter the amount of money invested, it is a win-win. If the cost meets the demands or it meets what you set out to do, what you set out to achieve. Holistically, it's not the most expensive compared to its competitors.
Forcepoint is being fully transparent with its costs. There are no hidden costs or extra costs.
What other advice do I have?
Overall, I would rate it a ten out of ten.
If you are considering using Forcepoint DLP, it is miles ahead of its competitors in the realm of DLP. Forcepoint stands out as the clear leader when we compare pure DLP solutions. The closest competitor would be Symantec, but even they are miles behind in terms of capabilities. So, if you're looking for a top-performing DLP solution, Forcepoint is the way to go.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Country Manager at Magarah
Discovery functionality covers endpoints and shared folders on servers
Pros and Cons
- "The Forcepoint tool is well developed. It is ranked in many evaluations at the top when it comes to enterprise DLP solutions. It has good artificial intelligence that enables our customers to focus on specific incidents, instead of having a complicated list of uncategorized incidents."
- "There is room for improvement regarding OCR. I would like to see it enhanced to handle multiple languages and it should be easier to manage."
What is our primary use case?
Forcepoint DLP is a part of a data protection program. A customer will rely on a main DLP and use a complementary tool, in addition to the DLP, such as a data classification solution like Boldon James or Microsoft Information Protection. They will also complement the solution with a rights management solution like Microsoft Rights Management. Forcepoint is part of a big portfolio for data protection.
We deploy the solution at customer sites. Most of our customers are in two sectors, financial and telecom. All of our deployments are on-prem.
What is most valuable?
Among the most valuable features are the
- network DLP, which has two components
- DLP agent installed on endpoints
- discovery, as it covers the endpoints and shared folders on servers.
These features are important for control. A main part of DLP is its use as a tool that provides different layers of controls.
The Forcepoint tool is well developed. It is ranked in many evaluations at the top when it comes to enterprise DLP solutions. It has good artificial intelligence that enables our customers to focus on specific incidents, instead of having a complicated list of uncategorized incidents.
What needs improvement?
There is room for improvement regarding OCR. I would like to see it enhanced to handle multiple languages and it should be easier to manage.
There are also options that could be handled smartly in the tool, like the way a web data source is handled. It would be good if any downloaded document could have the same policy.
For how long have I used the solution?
I've been using Forcepoint Data Loss Prevention for three years. We are not regular users, we are admin. We provide the solution for our customers.
What do I think about the stability of the solution?
The stability is good. Issues are generally related to the agent. Whenever the agent is stable, the solution is stable. Whenever there are issues, it is common for them to be connected to the agent, making the solution unstable. Based on our experience, the stability has not been very good, but it has also not been bad.
What do I think about the scalability of the solution?
We have implemented the solution on anywhere between 1,000 and 10,000 endpoints.
How are customer service and support?
We get good feedback regarding the support. They respond well and provide support whenever required. They are aware of their product in a professional way. And whenever we escalate to the highest level, we get to a suitable person who can provide us with what we require.
One thing that could be improved is that escalation could be done faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have seen Forcepoint replace Symantec or McAfee in some cases. I haven't seen any cases where a client wants to replace Forcepoint.
How was the initial setup?
A mandatory process that should be done before implementing the tool is a data classification analysis and the setting of a policy for data classification. These processes are done through an analysis session with different departments. The session includes teaching them about data classification policies and getting information from them regarding the data that needs to be protected and the recommended classification level that data should have.
We then deploy the server-side in the data center and start installing a sample agent. We test this agent and we test sample policies to ensure everything is okay on the sample agent. Finally, we do a full deployment.
Maintenance, post-deployment, involves making sure the solution is updated to the latest version. It has different components, and each component should be updated to the appropriate version. The same goes for the agents on the computers. The configuration should be reviewed and maintained over time, as well. One person is enough to maintain a Forcepoint instance.
What was our ROI?
As a partner, we have seen ROI with Forcepoint. We cover our costs through licenses, implementation services, and SLAs in which we support our customers and help resolve their issues whenever they want to open cases or adjust configuration.
What's my experience with pricing, setup cost, and licensing?
They are flexible regarding the pricing and they have a good model for an OEM data classification tool. This makes for good pricing. Forcepoint has been one of the most competitively priced products over the last few years.
What other advice do I have?
Overall, Forcepoint has good strategy and development. It is stable and has not changed as a company for a long time. It is focused on a specific solution and that makes for a good portfolio.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant at a tech services company with 1,001-5,000 employees
Offers reasonable DLP features but needs to improve on its integration capabilities
Pros and Cons
- "The tool is fine for the DLP features, especially when you are on an on-premises model with a data center."
- "Forcepoint Data Loss Prevention is not a very well-integrated tool."
What needs improvement?
I am not satisfied with the tool and will replace it since its integration with the Microsoft platform solution, which the company has chosen currently, would be difficult, and we don't want to spend too much time on it. It is easier to have a fully integrated stack. Forcepoint Data Loss Prevention is not a very well-integrated tool. We also have artificial intelligence, which is easier to directly integrate into the heart of the platform.
The main issue is that you cannot be in security staff and put your data center in Dubai. You need to master your data redundancies. Putting two data centers in Switzerland is fine, and we can use it, but you cannot have DLP rules, and you put your data in Dubai, which can lead to mistakes. Even the rules are really sensitive data. We could think that only the patterns would go in Dubai or whatever, but the rules are the most important part because the rules define what is going to be detected and what won't be detected, and inside the rules, we have everything customized.
No financial institution will be able to keep Forcepoint in Switzerland when they move outside of the data center. The other issue is that when you are doing a setup with the on-premises version of Forcepoint, the big mistake here is the way the software is split. Speaking about the version of Forcepoint you are going to install in your data centers, the issue here is that it is done for a VMware setup inside the data center, so you can have many servers. In the cloud, you are going to pay for what you are using. If you are using eight or ten servers, you are going to pay for ten, making it really expensive. The web version that you can set up of Forcepoint has not been designed for the cloud. The cloud version is located in Dubai.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for ten years.
How are customer service and support?
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the tool's support team. I am not sure if the tool's team could offer advice or consultations because a local company used to do it for the product, as there are just a few skilled people available at Forcepoint, which is also an issue.
Which other solutions did I evaluate?
Instead of Forcepoint Data Loss Prevention, I recommend Purview to others, especially if you are located on Microsoft platform, since it helps with compliance and not only as a DLP tool. There is a gap we need to close in Forcepoint Data Loss Prevention as it is useful for security operations. For example, it can be used to ask an end user to unlock your blocked emails.
What other advice do I have?
AI is mostly used when you have to check the DLP inside artificial intelligence, and it is not perfect. We were also looking for SSE solutions, and the point is that Forcepoint could have been a good candidate, but it is located in some bad countries, making it one of the main issues why the tool was no longer a satisfying solution for our company. The tool is also quite heavy. In some cases, it is slow, making it not so comfortable to operate.
The tool is fine for the DLP features, especially when you are on an on-premises model with a data center. If you are on the cloud, I would not recommend it.
Purview and Forcepoint are almost the same, as both can be used to block, upload data, or send emails. Once something is blocked, you ask the security operations, who will start, to provide us with the document we can look at to see if it is legitimate or not.
The incident management process is not based directly on Forcepoint. Forcepoint is used to detect and block, but the response is not done inside of Forcepoint. It is done at the data level.
I rate the tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 3, 2024
Flag as inappropriateTechnical Support Engineer at a tech services company with 11-50 employees
Provides ease to users in capturing any data leakages
Pros and Cons
- "The product's configuration phase is easy."
- "The main area of concern is the tool's technical support."
What is our primary use case?
In most of the banks that my company has implemented the tool, we have EMI and credit card information, and they don't want it to go outside the bank. It is also used to prevent company and other financial information.
What is most valuable?
There is a feature in the product that I use the bank with which it is really easy to capture any data leakages.
What needs improvement?
The main area of concern is the tool's technical support. I would suggest the technical engineers reply to users as soon as possible since it usually takes them some time to respond.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for six months. My company functions as a distributor of the tool.
What do I think about the stability of the solution?
I would suggest that the tool's interface or UI needs to be redesigned since it is a bit outdated. The UI needs to be redesigned for the tool's productive working.
What do I think about the scalability of the solution?
For scalability, we just have to deploy the agent, and we can push it through a CCM tool or something like that to manage it, making it an easy process.
How are customer service and support?
I rate the technical support a five or six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's configuration phase is easy.
Less than two people can deploy the solution.
The solution can be deployed in less than an hour.
What was our ROI?
Cost-saving is possible with the tool. The tool has saved time and costs.
What's my experience with pricing, setup cost, and licensing?
I don't actually know about prices. I am the technical support engineer of the tool.
What other advice do I have?
The real-time analytics feature is good, and the tool is really easy to use. I have no concerns regarding the tool.
It is easy to integrate the product with other solutions like SIEM solutions. We have multiple products that we have integrated with Forcepoint Data Loss Prevention, including Microsoft.
I have only used the machine learning part of the tool, which is easy to use.
I recommend the tool to others.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Technical Specialist at Softcell Technologies Limited
Helps to prevent the loss of customer information in the environment
Pros and Cons
- "The solution’s content classification is the best."
- "The tool needs to integrate data classification."
What is our primary use case?
The solution helps with data loss prevention. It helps to prevent the loss of customer information in the environment.
What is most valuable?
The solution’s content classification is the best.
What needs improvement?
The tool needs to integrate data classification.
For how long have I used the solution?
I have been using Forcepoint for three years.
What do I think about the stability of the solution?
I would rate the tool’s stability an eight out of ten. The product is stable.
What do I think about the scalability of the solution?
I would rate the solution’s scalability an eight out of ten. The tool is scalable but it depends on the customer using it. Our company has around 80-90 customers for the solution.
How was the initial setup?
The setup is not complex and it will take around two to three hours for deployment to complete.
What other advice do I have?
I would rate the tool a nine out of ten. I would recommend the solution as a digital guardian.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

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