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Eric Liao - PeerSpot reviewer
Solution Manager at a tech services company with 201-500 employees
MSP
Top 5Leaderboard
Dec 29, 2025
Covers all operations within a secure territory at affordable pricing
Pros and Cons
  • "Its function is related to the licensing framework."
  • "The current high-tech version of FortiSASE is not recommended due to its heavy loading."

What is our primary use case?

The main use case that is global manufacturing company which is locate in China and Taiwan,North america. They want to secure all the VPN traffic and internet access can be monitoring and secured. Therefore, DYX provide fortinet SASE to them, but all these SASE PoP are on-premise at DYX Pop resource. DYX integrate fortinet solution to customer, include Fortinet SDWAN/ZTNA/SASE.

The key is to integrate the customer's global  VPN traffic via fortinet SDWAN, and secured the access via SASE.  

How has it helped my organization?

Its function is related to the licensing framework.

What is most valuable?

Depending on their security search capabilities, they can cover all operations within a secure territory. It is better than other product solutions.

What needs improvement?

The current high-tech version of FortiSASE is not recommended due to its heavy loading. Additionally, its pricing is not suitable for handling high-scale, complex traffic. Deploying and managing reports still requires significant time and effort.

An endpoint solution is required to enable enterprises to configure and manage digital user experiences, especially in the IT department. They aim to monitor every console, department, and user experience and provide a general report. Fortinet offers extensive integration capabilities, which depend on the size and framework of your organization.

Buyer's Guide
FortiSASE
February 2026
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For how long have I used the solution?

I have been using FortiSASE since 2023.

What do I think about the stability of the solution?

Yes,it is like the powerful firewall to handle the traffic.

What do I think about the scalability of the solution?

Depend on customer VPN and internet Access usage, fortinet SASE Pop can be expand the VM resource and internet access bandwidth.

And this is depend on Telecom operator resource.

How are customer service and support?

Customer service is doing very well because they have the data on the IT department in Taiwan.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The leading competitor is Check Point. SharePoint was a major competitor, but FortiSASE has emerged as a significant player. By launching the SaaS solution, FortiSASE can gain more attention from small business IT managers and CTOs. They should consider Fortinet's offerings, including on-premises and cloud solutions. FortiSASE's integration with digital experience management on the cloud platform offers a competitive edge. With further integrations at various layers, FortiSASE seems to outperform other brands. It is a new solution because they launched it in the 2024 first quarter. It's a very new solution in the entire market.

How was the initial setup?

It is the fortigate. The setup depend on customer's requirement. It can be complex or straight.

What about the implementation team?

No.

What was our ROI?

No.

What's my experience with pricing, setup cost, and licensing?

It's very affordable for a small business. 

What other advice do I have?

I recommend that my customer use this solution. 

I rate the solution an eight-point five out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 29, 2025
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Profuct Owner - Enterprise Marketing Solutions Professional at a comms service provider with 10,001+ employees
Reseller
Top 20
Jan 26, 2025
Local data node boosts security but support requires improvement
Pros and Cons
  • "We built a local node in Jordan, which is the main advantage. The data is localized in-country."
  • "While stability is generally good, we faced some difficulties during updates."

What is our primary use case?

We are starting in the financial sector for the services.

What is most valuable?

The market here is, let's say, a bit challenging. Being present in the market, we understand it's price-oriented. We built a local node in Jordan, which is the main advantage. The data is localized in-country. This gives FortiSASE a significant edge compared to others where data is outside the country.

What needs improvement?

In any scenario, there is usually room for development. Some enhancement would be beneficial.

For how long have I used the solution?

We have probably been using it for a year now.

What do I think about the stability of the solution?

While stability is generally good, we faced some difficulties during updates.

What do I think about the scalability of the solution?

Scalability is sufficient and is one of the main advantages.

How are customer service and support?

There may be some room for improvement in support, however, it is satisfactory. In any scenario, there is usually room for development. Some enhancement would be beneficial.

How would you rate customer service and support?

Neutral

How was the initial setup?

Usually, it's not that complex. Many resources and file sources are available, so we have never faced any issue or integration issue.

What about the implementation team?

It depends on the project. However, usually, we need more than one of the SaaS.

What other advice do I have?

I would give a rating of seven out of ten. There were some difficulties with updating, and the solution is expensive. Those are the only two drawbacks mentioned. The support could be much better.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
FortiSASE
February 2026
Learn what your peers think about FortiSASE. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
MohammedSirajuddin - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees
Reseller
Top 5
Jan 17, 2025
Cost-efficient connectivity solution caters to diverse businesses
Pros and Cons
  • "It is highly scalable."
  • "Stability issues persist."

What is our primary use case?

One of the major use cases that people ask about here in the App Store is providing connectivity to our employees. It is reliable, trusted, and offers accountability. In previous scenarios, VPN connectivity worked out, allowing our employees to connect. However, if an employee is traveling to different locations, they want to stay connected. In cases of latency and delay, there is no assurance regarding the security and capability of the connecting laptop. SASE takes care of these concerns. This is one of the use cases. 

The second use case we see for SaaS is in the retail business segment, especially organizations with many retail outlets. For instance, recently, we saw McDonald’s locally. They have around two hundred outlets across the region and wanted to establish connectivity among them. FortiSASE was a common solution considered for this need.

What is most valuable?

FortiSASE, not technically speaking, has strong 'muscle power' due to the FortiSASE brand, which reaches the SMB level to the enterprise level. They have an edge. That is an indirect, non-technical advantage. 

However, the technical advantage lies in its pricing. Compared to Prisma, FortiSASE's pricing is more reasonable, being one of its biggest advantages. The non-technical advantage through the brand's reach creates a significant edge.

What do I think about the stability of the solution?

I remember two or three years ago, there were issues with connectivity, however, they were resolved. Fortinet took a long time to come up with upgrades. They fixed the issues with new releases, the only option available.

What do I think about the scalability of the solution?

The solution is scalable. It is highly scalable.

How are customer service and support?

I would rate customer service as eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process is very easy. Wherever SpottyFA is sold, two things are ensured: FortiManager as part of it and a ZeroTouch license included. The zero-touch license makes things much easier.

What about the implementation team?

We need more people. If it’s an environment where backend stacking is our responsibility, the customer does not handle it. At that point, placing the firewall in their environment, ensuring it’s operational, and connecting the Internet cables to the appliance is essential. These are basic tasks. One person can manage them.

What's my experience with pricing, setup cost, and licensing?

I would rate setup cost as six out of ten. It depends on the region. For example, in Qatar, it’s expensive. Comparing it with Prisma, it’s much cheaper.

What other advice do I have?

I would rate the solution eight out of ten. 

Stability issues persist. In future updates, new features could be added to FortiSASE, such as having a local presence in the Middle East. That could be helpful. I rate the overall solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jose-Rivera - PeerSpot reviewer
Account Manager at a tech vendor with 10,001+ employees
Real User
Feb 4, 2023
Reliable with good security and helps with network optimization
Pros and Cons
  • "The product can scale."
  • "They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers."

What is our primary use case?

It is a solution for our customers where the ultimate goal is to have a unified and secure network. This is an evolution from the NPLS that they had before. They are looking to have all of the SD1 capabilities and offer secure access for the branches, and so on.

How has it helped my organization?

We haven't had it up and running yet since we're still implementing it. I wouldn't have a clear example of company-wide improvements yet. 

What we're looking for is basically the optimization of the network use in terms of network availability and security. Also, we are hoping for the ability to deploy new branches or new sites for the customer faster. We want it to be as simple as just getting the new hardware and setting it up. We're hoping once it is up and running, we'll have a simpler way to manage the network.

What is most valuable?

The security on offer is great. In terms of having only one platform, when you do it with only one brand of technology, having only one platform to see to the end the journey of the data or the traffic from the customer or from the end user and back. 

It is stable. 

The product can scale. 

What needs improvement?

They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers. 

Most customers think that with the SD1 and the phase solutions, they're going to have optimizations. It's not always like that, at least not in a direct way. You have to come up with a very complex way to make them understand. They need to have a clear, marketed way to present this as an investment that will have a good return for the customers and not only as an optimization of technology.

Mobile devices are not covered enough. That's something that I would like to see for the FortiSASE solutions. There are a lot of customers or end users that are reaching their networks through their phones or through their tablets. And that area is not covered widely enough by FortiSASE.

For how long have I used the solution?

We have been working on the deployment of this solution for over a year.

What do I think about the stability of the solution?

The stability is great. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution, depending on how you originally set it up, is scalable. I'd rate the ability to expand at eight out of ten. 

In the future, the customer does have plans to increase usability. 

How are customer service and support?

We have not got it up and running yet and have not yet used technical support services. 

Which solution did I use previously and why did I switch?

With one customer in particular, we had been working with a traditional NPLS with a firewall for security.

How was the initial setup?

In terms of implementation, I'm overseeing the project itself - not as a technical person. The setup so far has been very complex. 

It's a hybrid solution. We have some of the devices being deployed on-premises. Most of the solution is being done on the cloud.

We have 15 to 20 people working on the deployment of the product.

What about the implementation team?

We have done most of the work by ourselves as the provider. We had to also reach out for professional services from Fortinet.

What was our ROI?

We have witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate it six out of ten in terms of affordability. 

What other advice do I have?

I'm not sure of which specific version of the solution we're using. 

Potential new users will have to not only learn about the capabilities and the usability of the technology. They will also have to be well advised in terms of the preparation for the deployment and for the design. Considering that it impacts all of the company or all of the areas of the company, it is important to be well-advised on its capabilities and how to use it.

I'd rate the product eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Damitha Anuradha - PeerSpot reviewer
Head of Presales at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Mar 5, 2024
Improvements in GUI are required, but offers straightforward integration capabilities
Pros and Cons
  • "The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process."
  • "The GUI and connectivity, along with the support offered, are some of the areas of concern in the product where improvements are required."

What is our primary use case?

I have dealt with two or three PoCs involving FortiSASE. I use FortiSASE for remote network access.

What needs improvement?

The product is new in the market, so I feel that there are a lot of developments to be done in the solution. The GUI and connectivity, along with the support offered, are some of the areas of concern in the product where improvements are required.

For how long have I used the solution?

I have been using FortiSASE for three to four months. I use the solution's latest version. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

It is not a stable solution. Stability-wise, I rate the solution a four out of ten.

The product works at times, and sometimes, it does not work.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a four out of ten.

The product is used in the PoC phase in our company, so there are only 10 to 15 users, consisting of administrators and managers, of the tool currently.

How are customer service and support?

The solution's technical support takes weeks to respond to a query. I rate the technical support a one or two out of ten.

How would you rate customer service and support?

Negative

How was the initial setup?

I rate the product's deployment phase a nine to ten out of ten.

The solution is deployed on the public cloud. The product is hosted in Fortinet's cloud.

The solution can be deployed in two to three hours.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is okay, in my opinion. I rate the product price an eight on a scale of one to ten, where one is high price, and ten is low price.

What other advice do I have?

I use FortiSASE to secure the remote workforce, as my company uses ZTNA and other security protection measures.

FortiSASE has improved secure access for our company's distributed offices with the help of ZTNA.

The most beneficial feature of the product in protecting our company's network stems from the fact that the tool provides multiple features like antivirus, IPS, and sandboxing.

The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process.

There is no need to take care of the maintenance of the product since it is a cloud-based tool.

In terms of the product's ability to have an impact on our organization, we are only checking the connectivity and not the performance part.

Currently, I would not recommend the solution to others since there are too many areas to be developed or improved in the product. There are better options at a better rate available in the market against FortiSASE.

I rate the overall tool a five out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a outsourcing company with 11-50 employees
Real User
Top 5
Aug 6, 2024
Provides firewall as a service and endpoint protection with centralised management

What is our primary use case?

We are using endpoint protection, but users sometimes need access. We have an on-premises solution for end-to-end protection, and the centralized management system is also on-premises. We faced hurdles with users connecting their end devices to their homes and other networks. They had to dial the VPN every time to connect to our office or data centre.

How has it helped my organization?

We have been working on the product, focusing on its connectivity. When connecting to any network, the first hop is the cloud firewall. FortiSASE provides secure Internet access as well as secure private access. We have full visibility of the end device and all the sessions created by the end device.

What is most valuable?

It is both agent-based and agentless. It provides a firewall as a service and endpoint protection. This solution minimizes costs by using a single product. The on-premises infrastructure would be moved to the cloud.

What needs improvement?

The pricing could be reduced.

For how long have I used the solution?

I have been using FortiSASE for two months.

What do I think about the scalability of the solution?

It is a scalable product.

How was the initial setup?

We have tested it in-house, and our POC is currently ongoing. So it's very easy to deploy. It's the same as deploying a firewall, but it's on the cloud with more features than the cloud. FortiSASE provides its cloud.

It's pretty easy to deploy and connect with our existing network.

What was our ROI?

It provides us with a firewall as a service and endpoint protection. We are getting approximately eight to ten dollars per user per month. It's pretty much a cost-effective solution.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

What other advice do I have?

We have applied for the licenses for the POC, and once approved, we may proceed with it. It is quite effective with the market trend shifting towards a hybrid workforce; most users work from home, occasionally come to the office, and travel frequently. We were searching for a solution that could secure end devices connecting to our network, regardless of whether they were connecting from home, a coffee shop, or any other network. We faced challenges as we couldn't prevent users from connecting to any network. FortiSASE provides a firewall as a service to address this issue.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Marghoob AhmadSalik - PeerSpot reviewer
Technical Associate at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Jun 11, 2024
Protects remote users and SPA and has the ability to control cloud tenant
Pros and Cons
  • "This advantage is having the ability to create an SPA unit of FortiGate."
  • "The main concern is that if the client is using another firewall, they cannot establish a private channel with the Cisco cloud."

What is our primary use case?

We use solutions such as private access to protect remote users and our SPA.

How has it helped my organization?

This advantage is having the ability to create an SPA unit of FortiGate.

What is most valuable?

The ability to control your cloud tenant, such as with Office 365, is a fundamental feature in SASE solutions. You can manage your cloud tenants and have shared IT features, providing comprehensive tenant control.

What needs improvement?

The main concern is that if the client is using another firewall, they cannot establish a private channel with the Cisco cloud.

For how long have I used the solution?

I have been using FortiSASE for four months.

What do I think about the stability of the solution?

The product is stable, but sometimes you will find a glitch, like a slowdown, speed issues, and some random pop-ups coming off.

What do I think about the scalability of the solution?

The solution is scalable. You can manage it very easily with the license.

How are customer service and support?

Support is great.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to deploy and takes 30 minutes to complete.

What was our ROI?

The solution saved 40-50% of the time.

What's my experience with pricing, setup cost, and licensing?

The product has an average pricing.

What other advice do I have?

There are many cost benefits. The EMS is an assessment they perform. DLP is included, along with many clustering features. Additionally, you get firewall services for your roaming clients, which will be more cost-effective in the long run.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
LinhNguyen7 - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Feb 3, 2025
The new features improve quality and easy to integrate with Fortinet
Pros and Cons
  • "It is easy to integrate with Fortinet."
  • "Overall, I'd rate the product eight out of ten."
  • "FortiSASE is an expensive product and the cost is indeed high."
  • "FortiSASE is an expensive product and the cost is indeed high."

What is our primary use case?

The use case for this product is for the use of Security IDs, and I am okay with it.

What is most valuable?

The new product and the new person involved are better, although the improvements to the organization were not applicable.

What needs improvement?

I'm not updated anymore, so I cannot provide anything specific for improvement.

For how long have I used the solution?

I have used this solution for one year.

How are customer service and support?

In some cases, there was no resolution.

How would you rate customer service and support?

Positive

How was the initial setup?

I'm not sure how the initial setup went. 

What was our ROI?

It is easy to integrate with Fortinet, however, possibly FortiSASE is not very easy to integrate with others.

What's my experience with pricing, setup cost, and licensing?

FortiSASE is an expensive product and the cost is indeed high.

What other advice do I have?

I don't recommend the solution. I have not checked out the new system, so I cannot say anything definite. 

Overall, I'd rate the product eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free FortiSASE Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free FortiSASE Report and get advice and tips from experienced pros sharing their opinions.