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FreshChat mindshare

As of March 2026, the mindshare of FreshChat in the Live Chat category stands at 1.9%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Live Chat Mindshare Distribution
ProductMindshare (%)
FreshChat1.9%
LiveChat13.9%
NICE CXone9.6%
Other74.6%
Live Chat

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