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FreshChat Reviews

Vendor: Freshworks
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    What is FreshChat?

    Freshchat helps you engage and delight your customers wherever they are - web, mobile and social messengers.

    Get the Live Chat Buyer's Guide and find out what your peers are saying about FreshChat, Zendesk Messaging, ChatX Live Assist 365 and more!
    Buyer's Guide
    Live Chat
    March 2026
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    Helped 884,873 peers since 2012

    FreshChat mindshare

    As of March 2026, the mindshare of FreshChat in the Live Chat category stands at 1.9%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Live Chat Mindshare Distribution
    ProductMindshare (%)
    FreshChat1.9%
    LiveChat13.9%
    NICE CXone9.6%
    Other74.6%
    Live Chat

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    FreshChat customers

    Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS

    Product Categories

    Product Categories
    Live Chat

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