The primary use of the solution is for LCDs and as a repository.
Cloud Engineer at a transportation company with 10,001+ employees
A simple open-source containerized solution that scales easily
Pros and Cons
- "The dashboard and interface make it easy to use."
- "Because of the simplicity of the product, GitLab is better than Jenkins."
- "GitLab doesn't have AWS integration. It would be better to have integration with other container management environments beyond Kubernetes. It has very good integration with Kubernetes, but it doesn't have good integration with, for example, AWS, ETS, etc."
- "GitLab doesn't have AWS integration."
What is our primary use case?
What is most valuable?
In GitLab, the most valuable feature is using information with a repository and using a containerized approach. You can use containers to create different jobs.
The dashboard and interface make it easy to use.
What needs improvement?
GitLab doesn't have AWS integration. It would be better to have integration with other container management environments beyond Kubernetes. It has very good integration with Kubernetes, but it doesn't have good integration with, for example, AWS, ETS, etc.
For how long have I used the solution?
I've been using the solution for one year.
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GitLab
April 2026
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What do I think about the stability of the solution?
The solution is stable. So far, we have not experienced any problems or bugs.
What do I think about the scalability of the solution?
Coming from container architecture makes it very scalable. Every job you create will be created with its own container so it doesn't create laws on the existing running jobs on other containers. It expands itself by usage.
How are customer service and support?
As the solution is open-source, there isn't any particular support subscription. There's a community, which is usually quite fast but it's not dedicated to any particular company. It's not certain that you will get the support you need by a certain time. You have to figure it out by yourself. It's quite easy to do so, however. If you have people on your team who have knowledge about containerized technologies, then it's actually not a problem.
Which solution did I use previously and why did I switch?
We previously used Jenkins. Jenkins management is more complicated than GitLab. GitLab is easier to manage. Because of the simplicity of the product, GitLab is better than Jenkins.
How was the initial setup?
The solution was very straightforward to implement.
What about the implementation team?
Another team did the implementation, but if you use public cloud software, you don't need to deploy anything.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source.
What other advice do I have?
We use the public cloud deployment model.
I would rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at ETP Group
Used for CI/CD, integration, and deployment
Pros and Cons
- "We use GitLab in the new project for CI/CD, integration, and deployment."
- "You need to have a good knowledge of the product in order to use it."
What is most valuable?
We use GitLab in the new project for CI/CD, integration, and deployment.
What needs improvement?
You need to have a good knowledge of the product in order to use it.
For how long have I used the solution?
I have been using GitLab for six months.
What do I think about the stability of the solution?
GitLab is a stable solution, and we haven’t faced any bugs.
What do I think about the scalability of the solution?
Around 40 people are using the solution in our organization.
Which solution did I use previously and why did I switch?
We previously used SVN and Jenkins. We switched to GitLab because it is an advanced tool with many new features.
How was the initial setup?
The solution's initial setup is easy if you follow the official document.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of GitLab.
What other advice do I have?
I am working with the latest version of GitLab. I would recommend the solution to other users based on their requirements. It is easy to learn to use GitLab if you understand Git commands.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitLab
April 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Director Technology at a tech vendor with 501-1,000 employees
Collaborative software development platform that is straightforward to set up
Pros and Cons
- "We use the Git repository and tagging feature. We are a product-based company and use this solution to move to a forward or backward tag."
- "We compared this solution with Atlassian, which has Bitbucket, and we felt GitLab is a little easier to use."
- "We would like to have easier tutorials. Their tutorials are too technical for a user to understand. They should be more detailed but less technical."
- "We would like to have easier tutorials. Their tutorials are too technical for a user to understand."
What is most valuable?
We use the Git repository and tagging feature. We are a product-based company and use this solution to move to a forward or backward tag.
What needs improvement?
We would like to have easier tutorials. Their tutorials are too technical for a user to understand. They should be more detailed but less technical.
We would also like to have a desktop app for GitLab which will make things a little more seamless.
For how long have I used the solution?
We have been using this solution for six years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We had some GitLab integrations and needed some assistance. We received pretty good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We compared this solution with Atlassian. Atlassian has Bitbucket and we felt GitLab is a little easier to use.
How was the initial setup?
The initial setup is pretty straightforward.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: April 2026
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