The solution enables users to personalize it. I had to learn a lot about it, but I had complete control of the code and the server. I could personalize the tool to suit our company’s needs. It was a good project. I used the tool early in my career.
I learned about servers and personalization using GLPI. It was a very helpful experience. We need a little bit of knowledge to use the system. We can study and get on track. The product is user-friendly. I can personalize the tool and make it user-friendly. My colleagues liked the solution a lot. They still use it.
The solution must be more flexible. The permissions can be improved.
I have been using the solution for one year.
I used some plug-ins. Sometimes, we had trouble finding ones that were compatible with the version we used. Sometimes, we had to upgrade, and the plug-ins were not compatible with the next version. I rate the stability a nine out of ten. It needs improvement, but the tool is really good to use.
We had 300 employees in our organization. Employees in the helpdesk and some leaders from the finance and support sections were using the product.
I had a rich experience with GLPI. I learned a lot from it. Many organizations use the solution to control their technology.
Overall, I rate the solution a nine out of ten.
