No more typing reviews! Try our Samantha, our new voice AI agent.
GLPI  by Teclib Logo

GLPI by Teclib pros and cons

Vendor: Teclib'
4.2 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

GLPI by Teclib enhances organizational efficiency by stabilizing IT operations and improving workflows through asset management and ticket management, effectively reducing user downtime.
GLPI by Teclib streamlines IT operations with features such as asset tracking, device asset management, and a robust configuration management database (CMDB) for impact assessment and change management.
GLPI by Teclib offers extensive customization options with the power to add extensions, making it adaptable to various organizational needs.
GLPI by Teclib positively impacts organizations by saving time and bringing structure and clarity to daily work, allowing for better management of equipment and smooth ticket handling across multiple sites.
GLPI by Teclib is recognized for its user-friendliness, speed, and intuitiveness, making it highly recommended for managing IT processes efficiently.

CONS

GLPI by Teclib is noted for lacking some functionality regarding KPIs and economic considerations can be concerning.
Notification features in GLPI by Teclib need improvement, and graphics in the free version appear outdated.
GLPI by Teclib experiences occasional lags and glitches, with poor integration features and inconsistent plugin compatibility.
GLPI by Teclib faces challenges with PHP version recommendations, experiencing compatibility issues between PHP version 8.2 and version 8.3.
There are network-related issues impacting GLPI by Teclib, like 502 and 504 errors, due to network communication failures with the server.
 

GLPI by Teclib Pros review quotes

reviewer2875632 - PeerSpot reviewer
IT Manager at a retailer with 1-10 employees
Jul 21, 2026
GLPI by Teclib has positively impacted my organization by bringing structure and clarity to our daily work, improving our response time, reducing user downtime, and helping us keep total control of our IT assets.
Valentin Lezeau - PeerSpot reviewer
Administrateur Systèmes Et Réseaux at a manufacturing company with 11-50 employees
Jul 24, 2026
GLPI by Teclib has had a positive impact on my organization and my clients' work because it has made it possible to better manage the equipment and then, regarding tickets, it allows fairly smooth ticket management across different sites, as well as being able to manage users well.
HH
IT at Vietnam
Jul 25, 2026
GLPI by Teclib offers excellent asset management as one of its best features, while the ticketing system is adequate, and I need more detailed reporting.
Learn what your peers think about GLPI by Teclib. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
reviewer2875875 - PeerSpot reviewer
IT Officer
Jul 22, 2026
One thing I would mention about GLPI by Teclib as a positive is that it is very easy to use.
reviewer2873943 - PeerSpot reviewer
IT Manager
Jul 20, 2026
The best features GLPI by Teclib offers in my experience are its stability; I believe it is a very genuine technology because through my seven years working with GLPI by Teclib, everything has been stable.
DK
Engineer IT at a consultancy with 51-200 employees
Jul 19, 2026
GLPI by Teclib has impacted my organization positively as it helps me organize everything with VIP access.
reviewer2873388 - PeerSpot reviewer
It Support at a pharma/biotech company with 201-500 employees
Jul 22, 2026
GLPI by Teclib has positively impacted my organization by making the working process in my company easier.
reviewer2884365 - PeerSpot reviewer
Administrateur Système at a transportation company with 501-1,000 employees
Aug 4, 2026
GLPI by Teclib is a very good tool, and I recommend it.
Dexter De Torres - PeerSpot reviewer
ITSM Manager at Stratpoint Global Outsourcing, Inc.
Jul 31, 2024
The product is very easy to deploy.
MohamedAdel00 - PeerSpot reviewer
Sr System Development Engineer at Blueprint-360
Aug 26, 2024
GLPI helps with tracking device assets. For example, when I assign a laptop to an employee, the GLPI agent installed on the client device gathers detailed information about it.
 

GLPI by Teclib Cons review quotes

reviewer2875632 - PeerSpot reviewer
IT Manager at a retailer with 1-10 employees
Jul 21, 2026
The user interface of GLPI by Teclib could be more modern and intuitive.
Valentin Lezeau - PeerSpot reviewer
Administrateur Systèmes Et Réseaux at a manufacturing company with 11-50 employees
Jul 24, 2026
Compared to Zendesk, which is much more modern and simpler, GLPI, to be transparent, is quite old in terms of design.
HH
IT at Vietnam
Jul 25, 2026
Scalability is difficult with GLPI by Teclib because it focuses on inventory and requires more features.
Learn what your peers think about GLPI by Teclib. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
reviewer2875875 - PeerSpot reviewer
IT Officer
Jul 22, 2026
Considering also the economical factor as well, it might be a bit concerning.
reviewer2873943 - PeerSpot reviewer
IT Manager
Jul 20, 2026
I rate GLPI by Teclib a seven out of ten. I choose seven because GLPI by Teclib is a stable system but I do not give it a ten because it lacks some functionality regarding KPIs.
DK
Engineer IT at a consultancy with 51-200 employees
Jul 19, 2026
GLPI by Teclib can be improved as sometimes it gets slowed down.
reviewer2873388 - PeerSpot reviewer
It Support at a pharma/biotech company with 201-500 employees
Jul 22, 2026
GLPI by Teclib can be improved, particularly about the notification.
reviewer2884365 - PeerSpot reviewer
Administrateur Système at a transportation company with 501-1,000 employees
Aug 4, 2026
In my opinion, GLPI by Teclib could be improved by potentially integrating certain elements that are currently only available via plugins.
Dexter De Torres - PeerSpot reviewer
ITSM Manager at Stratpoint Global Outsourcing, Inc.
Jul 31, 2024
For the free version, the tool should improve the graphics as it is kind of old school. The graphics are very flat compared to Google Workspace and Office 365.
MohamedAdel00 - PeerSpot reviewer
Sr System Development Engineer at Blueprint-360
Aug 26, 2024
I've encountered some issues with GLPI. The official documentation on the GLPI website recommends using PHP version 8.3, but it used to recommend PHP version 8.2.