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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

GLPI by Teclib is easy to deploy and use, streamlining processes and improving user satisfaction.
It provides exceptional asset management, helping to track, manage, and report on assets effectively, while also aiding in license management.
GLPI significantly stabilizes IT operations, enhances efficiency, and organizes workflows, resulting in substantial time and cost savings.
The customization capacity of GLPI, along with its extensive ITSM features like ticketing and automation, supports diverse organizational needs.
It offers precise control over IT assets, identifying obsolete devices, thereby facilitating timely upgrades and improving employee productivity.

CONS

GLPI by Teclib requires improvement in graphics as they are outdated compared to Google Workspace and Office 365.
Users experience occasional lags and glitches with GLPI by Teclib.
PHP version inconsistencies in the official documentation could lead to confusion.
Integrating certain elements currently available only via plugins could enhance GLPI by Teclib.
Network-related issues, such as 502 and 504 errors, affect the performance of GLPI by Teclib.
 

GLPI by Teclib Pros review quotes

reviewer2875632 - PeerSpot reviewer
IT Manager at a retailer with 1-10 employees
Jul 21, 2026
GLPI by Teclib has positively impacted my organization by bringing structure and clarity to our daily work, improving our response time, reducing user downtime, and helping us keep total control of our IT assets.
Valentin Lezeau - PeerSpot reviewer
Administrateur Systèmes Et Réseaux at a manufacturing company with 11-50 employees
Jul 24, 2026
GLPI by Teclib has had a positive impact on my organization and my clients' work because it has made it possible to better manage the equipment and then, regarding tickets, it allows fairly smooth ticket management across different sites, as well as being able to manage users well.
HH
IT at Vietnam
Jul 25, 2026
GLPI by Teclib offers excellent asset management as one of its best features, while the ticketing system is adequate, and I need more detailed reporting.
Learn what your peers think about GLPI by Teclib. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
reviewer2875875 - PeerSpot reviewer
IT Officer
Jul 22, 2026
One thing I would mention about GLPI by Teclib as a positive is that it is very easy to use.
reviewer2873943 - PeerSpot reviewer
IT Manager
Jul 20, 2026
The best features GLPI by Teclib offers in my experience are its stability; I believe it is a very genuine technology because through my seven years working with GLPI by Teclib, everything has been stable.
DK
Engineer IT at a consultancy with 51-200 employees
Jul 19, 2026
GLPI by Teclib has impacted my organization positively as it helps me organize everything with VIP access.
JM
Chief Technology Officer at Labrador
Aug 16, 2026
In terms of cost savings since switching to GLPI by Teclib, we probably reduced our IT support budget by about 50 percent.
reviewer2873388 - PeerSpot reviewer
It Support at a pharma/biotech company with 201-500 employees
Jul 22, 2026
GLPI by Teclib has positively impacted my organization by making the working process in my company easier.
MA
coordenador de infraestrutura e suporte at a manufacturing company with 201-500 employees
Aug 27, 2026
After implementing the inventory with GLPI by Teclib, we were able to identify devices that were already obsolete in order to upgrade the machine or even sometimes replace it, leading to employees becoming more satisfied with their work tools and able to work better without the problems they sometimes had four or five times a day due to slowness, freezing, and other issues.
reviewer2884365 - PeerSpot reviewer
Administrateur Système at a transportation company with 501-1,000 employees
Aug 4, 2026
GLPI by Teclib is a very good tool, and I recommend it.
 

GLPI by Teclib Cons review quotes

reviewer2875632 - PeerSpot reviewer
IT Manager at a retailer with 1-10 employees
Jul 21, 2026
The user interface of GLPI by Teclib could be more modern and intuitive.
Valentin Lezeau - PeerSpot reviewer
Administrateur Systèmes Et Réseaux at a manufacturing company with 11-50 employees
Jul 24, 2026
Compared to Zendesk, which is much more modern and simpler, GLPI, to be transparent, is quite old in terms of design.
HH
IT at Vietnam
Jul 25, 2026
Scalability is difficult with GLPI by Teclib because it focuses on inventory and requires more features.
Learn what your peers think about GLPI by Teclib. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
reviewer2875875 - PeerSpot reviewer
IT Officer
Jul 22, 2026
Considering also the economical factor as well, it might be a bit concerning.
reviewer2873943 - PeerSpot reviewer
IT Manager
Jul 20, 2026
I rate GLPI by Teclib a seven out of ten. I choose seven because GLPI by Teclib is a stable system but I do not give it a ten because it lacks some functionality regarding KPIs.
DK
Engineer IT at a consultancy with 51-200 employees
Jul 19, 2026
GLPI by Teclib can be improved as sometimes it gets slowed down.
JM
Chief Technology Officer at Labrador
Aug 16, 2026
The UI of GLPI by Teclib is a bit old-fashioned, to be honest.
reviewer2873388 - PeerSpot reviewer
It Support at a pharma/biotech company with 201-500 employees
Jul 22, 2026
GLPI by Teclib can be improved, particularly about the notification.
MA
coordenador de infraestrutura e suporte at a manufacturing company with 201-500 employees
Aug 27, 2026
I give it an eight because sometimes I had some communication failures and some inventories that would stop, and there were problems with Office 365 at the time, which is why I did not give a higher rating.
reviewer2884365 - PeerSpot reviewer
Administrateur Système at a transportation company with 501-1,000 employees
Aug 4, 2026
In my opinion, GLPI by Teclib could be improved by potentially integrating certain elements that are currently only available via plugins.