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BI and Analytics Engineer at Sandvine Inc
Real User
Top 5Leaderboard
Jan 10, 2025
Effective alerting and user management enhance monitoring but needs a better interface
Pros and Cons
  • "I find Grafana beneficial due to its numerous plugins."
  • "I find Grafana beneficial due to its numerous plugins."
  • "The interface is not well-liked by my customers."
  • "The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs."

What is our primary use case?

I use Grafana mostly for monitoring purposes, such as tracking errors or alerts. When certain thresholds of warnings or errors are breached, Grafana sends me an alert because I am supplying it with data. Another use case I have is monitoring CPU usage and bandwidth.

What is most valuable?

I find Grafana beneficial due to its numerous plugins. Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met. User management is good, and the administration features enable me to control user access.

What needs improvement?

The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in alerting could also be improved.

What do I think about the scalability of the solution?

Scalability is uncertain for me since I installed Grafana on only one server and did not scale it further.

Buyer's Guide
Grafana
May 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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How was the initial setup?

The setup process was easy for me to follow. I just needed to adhere to a step-by-step guide which was quite straightforward.

What other advice do I have?

I end up using my own customized open-source visualization tool instead of Grafana. Most of the time, I deal with technical aspects. 

I rate the overall product seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Mbula Mboma - PeerSpot reviewer
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Real User
Top 5
Nov 6, 2024
Complex features hinder streamlined user interface and good stability
Pros and Cons
  • "Grafana is stable and has great engineers."
  • "Grafana is stable and has great engineers."
  • "All the features are complicated."
  • "The features are complicated and not intuitive."

What is our primary use case?

I use Grafana to deploy OpenVideo and to write an article on Medium on how we can deploy some open source projects with CloudFormation.

How has it helped my organization?

I have installed Grafana to see custom metrics like the number of connected users, number of rooms, and CPU usage.

What is most valuable?

All the features are complicated. It's comparable to Terraform, and I prefer CloudWatch.

What needs improvement?

The features are complicated and not intuitive. It would be better if they made the technology easy to use without needing to read extensive documentation. The dashboard interface is too wide, and it's challenging to find buttons or features.

What do I think about the stability of the solution?

Grafana is stable and has great engineers.

What do I think about the scalability of the solution?

I would rate the scalability at six out of ten. It meets some needs, however, it could be improved.

Which solution did I use previously and why did I switch?

I prefer CloudWatch over Grafana due to its ease of use.

How was the initial setup?

The initial setup is too complicated. Even at a junior level, I found it challenging to navigate without guidance.

Which other solutions did I evaluate?

I prefer CloudWatch with custom metrics.

What other advice do I have?

Make the interface intuitive and user-friendly. Highlight features clearly on the interface so that users can easily find and access them.

I'd rate the solution four out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Grafana
May 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Senior Managing Partner at a non-profit with 1-10 employees
Real User
Top 20
May 10, 2024
Provides good alerts and is useful for monitoring user traffic and visualizing metrics
Pros and Cons
  • "We like the alert features."
  • "The solution must provide tutorials and guides."

What is our primary use case?

We use it to monitor user behavior. We have AI LLM models in NVIDIA Triton. NVIDIA Triton gives us some metrics. These metrics are integrated with Grafana and Prometheus. We monitor user traffic to visualize metrics like p99 latency, increase in user and CPU performance, utilization of the GPUs, RAM utilization, and CPU utilization.

What is most valuable?

We use the free templates of the solution. We have tested some alerts on metrics. We like the alert features. We plan to use it more. Slack and PagerDuty alerts in Grafana are helpful.

What needs improvement?

It was pretty complicated to integrate the product into our workflow. We relied on templates we found on the GitHub open-source repositories. It is pretty hard to integrate Grafana and set it up according to our use case. The solution must provide tutorials and guides.

We are a small team. We don't have the time to learn Grafana end-to-end, but we want some guides to help us use it quickly. Prebuilt templates will help a lot. The product must provide more alerting metrics. It must be integrated with iOS and Android mobile phones.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

The tool’s stability is quite good. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. Scaling is complex. We have four developers in the organization who use the product.

How was the initial setup?

We have good Docker experience, so the setup was pretty straightforward. We had to run a couple of Docker commands. We integrated everything with Docker Compose. As we scale up, the setup will get complicated. If the number of users increases, we might consider switching to the cloud.

Which other solutions did I evaluate?

Compared to Elasticsearch, ELK Stack, and Logstash, Grafana is pretty strong. Grafana is way ahead of its competitors. SigNoz is also an alternative to Grafana and Prometheus. SigNoz is pretty easy to set up.

What other advice do I have?

We haven't worked or dived deep into the documentation and tutorial. I will recommend the product to users willing to take the time and patience to set up and learn Grafana in-depth. There are a lot of tools that we can use to build excellent integrations and get the most out of them with little knowledge. However, to leverage the value of Grafana and Prometheus, we must learn the tools in depth. It will save us time, and we can get much value if we invest time and effort. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prashant-Sharma - PeerSpot reviewer
Senior Software Engineer at a retailer with 10,001+ employees
Real User
Sep 3, 2023
Good dashboard features and provides excellent customization
Pros and Cons
  • "The most valuable aspect is customization. There are many customizations possible, so I like that."
  • "I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."

What is our primary use case?

My main use case is the dashboard. For example, we have screens created in the last step, and we integrate Grafana with that so that we can see the dashboards with the data. What does the traffic look like? What do the errors look like? So the is our main use case. 

What is most valuable?

The most valuable aspect is customization. There are many customizations possible, so I like that.

What needs improvement?

There is room for improvement in terms of stability. 

For how long have I used the solution?

I have been using Grafana for more than a year. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten because sometimes I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on we want to check Grafana, and it throws four different errors. 

What do I think about the scalability of the solution?

We have never had any issues with scalability. 

Everyone in our organization uses this solution. So, we have over 10,000 end users. 

How was the initial setup?

The initial setup is straightforward. You simply see what you want to do. You want to add a row. You want to add a panel. So it's easy for me to set it up. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SandeepSrirangam - PeerSpot reviewer
Staff Engineer at Project44
Real User
Jun 28, 2023
An open-source solution used to build custom dashboards
Pros and Cons
  • "Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
  • "Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."

What is our primary use case?

I have used Grafana mainly to build custom dashboards. We haven't got Grafana Enterprise due to billing issues. I have used Grafana, installing it physically on a server to build custom dashboards using plug-ins. I have used Enterprise Grafana cloud for many integrations, like RabbitMQ, JMSQs, and datasets. We are mainly focused on dashboards and not on alerting.

What is most valuable?

Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature. Now they are leading many integration modules as well for RabbitMQ specifically. You will get a prebuilt dashboard. You have to configure the RabbitMQ, and you will have all the monitoring available. You don't have to actually develop a dashboard and identify what needs to be monitored.

What needs improvement?

Setting up alerts via Grafana is a bit complicated, and alerting needs to improve. We used Azure for our alerts and Grafana purely as a dashboard tool.

The solution's stability needs improvement.

For how long have I used the solution?

I have been using Grafana for three to four years.

What do I think about the stability of the solution?

I have come across multiple issues with Grafana, like getting shut down automatically, the process getting killed, etc. Grafana, on a main level, is good, but the stability of the underneath platform supporting Grafana's UI needs to be improved.

I rate Grafana an eight out of ten for stability.

What do I think about the scalability of the solution?

While using the Grafana open-source version, scalability will definitely be a big challenge because you are not using an enterprise version. Grafana's open-source version is not scalable. It's useful for small use cases and specific use cases. Using the Grafana open-source version will be challenging if you want to deploy a hundred applications and bring up a hundred dashboards for different reasons. While it is possible to do, you will end up having issues.

How are customer service and support?

For open source, Grafana does not have technical support. It has an open forum where you can post your questions, and they will respond to you. However, their response on the open forum was good. Being an open-source solution, having a big community to support is an added advantage compared to other tools.

How was the initial setup?

Grafana's deployment takes around two hours. It's not super complicated, and it's pretty straightforward. Everything is available on the internet. You can browse the internet and get a bunch of documents to complete the deployment.

What's my experience with pricing, setup cost, and licensing?

Since Grafana is an open-source solution, it is free of cost.

What other advice do I have?

It's very good to start with the open source and very seamless. You can directly connect your data sources to the solution. You won't have to worry about managing the Grafana UI because Grafana comprises two things, namely, the data source where you are connecting and the dashboard. Getting started with Grafana Cloud is good because it's very seamless, good, and helpful. If you want to scale and use Grafana as an observability tool, I would say you have to think twice before choosing it because there are a lot of gaps, especially on the APM side of its application and performance monitoring side. The infrastructure gets complex as it scales. For a small use case, for independent use cases, or for building simple dashboards, I recommend Grafana.

With Grafana's open-source, you download a package, put it in your server, and run it. I've used Grafana Cloud as well. For Grafana open-source, the login is limited to two or three people. More people cannot log in, and you can create multiple users. You can create around five to six dashboards and use 10 to 12 plugins. If you have just one or two use cases to be used, like if you have order delivery and you are looking for a tool, Grafana is a great one because the integration is pretty simple.

Overall, I rate Grafana a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Analyst at Hydro Quebec
Real User
Aug 30, 2022
Agent-free with great dashboards and an active community
Pros and Cons
  • "It is a stable, reliable product."
  • "It is a stable, reliable product."
  • "It would be helpful if they simplified the data source."
  • "In the area of documentation, they must do a better job."

What is our primary use case?

It's for monitoring our infrastructure. They have some databases and some applications running Java. There are some Kubernetes and old Kubernetes deployments. The company wanted to visualize the logs and send some application sys logs. This is the main utilization.

It's a web application, Tomcat application, Java application, and database application. They are the main focus for collecting the application or system logs.

What is most valuable?

There is no agent to install. There are many dashboards also. 

There is an active community where you can gather a lot of information about how the solution works. I come from Splunk. If I compare it with Splunk, Splunk has its own SPL, for example. You can play with the dashboard. There is some advantages in common with SPL. Visualization and collecting logs it's similar. However, Grafana is trying to cover many types of open-source infrastructure. This is why I appreciate Grafana versus, for example, Splunk.

The initial setup is not difficult. 

It is a stable, reliable product. 

What needs improvement?

They are doing well in terms of improvements they're making. They progressed much in dashboarding. However, it's very, very complicated when you start to understand how you make dashboards. You need to figure out how you collect and source your logs, for example. In the area of documentation, they must do a better job. Splunk documentation is much more organized than Grafana. Since it's open-source, you have to test your infrastructure more. You need to really understand it before you install it. 

It would be helpful if they simplified the data source.

For how long have I used the solution?

I've used the solution for about a year. 

What do I think about the stability of the solution?

It is a stable solution. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

You have to plan. You have a certain number or gigabit of logs that you can index. You also have a limited number of series. For users, I don't remember if we had any issues adding users. However, there is a cost per the size of the logs or the number of series. Scaling will drive costs up. Right now, our IT and development team is on the product. They are encouraging other departments to try it out. 

How are customer service and support?

The department where we worked has used support. We had to collaborate with Grafana since sometimes we were applying some solution that was not working. The logs were not coming and there were some errors. We had to open tickets and deal with the supplier to resolve the issues.

From my experience, when dealing with Splunk, for example, it's a big company and sometimes I have to deal with people that have no knowledge. However, with Grafana, we don't have that issue. They are good.

Which solution did I use previously and why did I switch?

In one company, they asked me to play with Grafana and Prometheus. I've used them both.

I've used Splunk as well. It's not an open-source product. 

How was the initial setup?

It is very easy to set up the solution. It's not overly complex or difficult. 

It's a couple of months before you start. For example, for a company that doesn't have any experience, they need to take time to understand it, especially if they only have a sys admin and not a senior person. 

In our case, we did a lot of testing and installed it on a virtual machine. You do have a couple of months to play with it before you decide to go into production. 

What's my experience with pricing, setup cost, and licensing?

We have a license. The pricing varies. It depends on the number of metrics that you want to ingest per day.

What other advice do I have?

We are a customer and end-user.

If you use this product for the first time, I would encourage you to try some sort of live demo. Go to see the product in action and understand how it works, and test it. To install it in the cloud, you can have a free license at the start or a limited license for some events. You can try to play with the product and create some dashboarding to ingest some logs. 

You don't have to install the whole thing as it's complicated to install the whole product, and you need many machines, CPUs, and memory. It's a good idea to try it out in a small way to see if it fits your needs or if you like it.

I'd rate the solution eight out of ten. I had a good experience testing the solution.

This is a good solution for companies that are using, for example, open source or Linux options for all the tools or those coming from the world of open source.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Faustine Chisasa - PeerSpot reviewer
Faustine ChisasaSystem Administrator at a comms service provider with 201-500 employees
Top 5Real User

Insightful review!

Felipe Lopes - PeerSpot reviewer
Engineering Manager at Alice
Real User
Oct 17, 2022
You can create dashboards to instantly see your business, technical, and service metrics
Pros and Cons
  • "The initial setup is straightforward with just a few clicks on the solution's cloud."
  • "The solution has improved our organization by providing a centralized way to instantly see our business, technical, and service metrics."
  • "The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
  • "The solution has room for improvement with a better API to help automate the construction of the dashboards easier."

What is our primary use case?

The primary use case of the solution is to create business and technical dashboards in the metrics provided by the services through Prometheus.

How has it helped my organization?

The solution has improved our organization by providing a centralized way to instantly see our business, technical, and service metrics.

What is most valuable?

The most valuable features are the user-friendly interface and the ability to connect with many data sets.

What needs improvement?

The solution has room for improvement with a better API to help automate the construction of the dashboards easier.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

Previously we used New Relic before switching to the solution.

How was the initial setup?

The initial setup is straightforward with just a few clicks on the solution's cloud.

What about the implementation team?

The solution was implemented in-house with a few clicks.

What was our ROI?

I have seen a return on investment.

What other advice do I have?

I give the solution an eight out of ten.

There are 40 people using the solution in our organization and it requires three people to maintain it.

I would recommend you try to use as many tools as you can. You can have an ecosystem that is quiet and works like using Temple, Prometheus, and so on.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AbhishekGupta - PeerSpot reviewer
Engineering Leader at Walmart
Real User
Oct 10, 2022
Beneficial operational excellence, reliable, and scalable
Pros and Cons
  • "The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
  • "Grafana has helped our organization with observability and operational excellence."
  • "The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
  • "The look and feel of the charting and graph capabilities in Grafana could improve."

What is our primary use case?

We are using Grafana for observability dashboards.

How has it helped my organization?

Grafana has helped our organization with observability and operational excellence. Operational excellence is a key part of any organization from a data platform perspective and setting the alerts and monitoring policies on Grafana was easy.

What is most valuable?

The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good.

What needs improvement?

The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve.

For how long have I used the solution?

I have been using Grafana for a couple of years.

What do I think about the stability of the solution?

The stability of Grafana is good. I have not seen any issues.

What do I think about the scalability of the solution?

Grafana has been scalable in the pipelines we have used it in. We have 10,000 web links for 10,000 Grafana dashboards.

How are customer service and support?

I have not used the support from Grafana.

Which solution did I use previously and why did I switch?

We had set up our own monitoring and metrics dashboards and custom dashboards prior to Grafana.

How was the initial setup?

I have not set up Grafana but my team has found it easy to do. We have an automated setup of Grafana. Every new pipeline gets created, and it creates a deep link into a Grafana dashboard.

What was our ROI?

Grafana is good as a solution because it is easy to offset monitoring and alerting policies in Grafana.

What other advice do I have?

I rate Grafana a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.