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Erika Loots - PeerSpot reviewer
DevOps engineer at a insurance company with 1,001-5,000 employees
Real User
Jan 29, 2023
Good features and can be deployed quickly
Pros and Cons
  • "The solution has good features."
  • "Lacks in-depth graphs and sufficient AI."

What is our primary use case?

Our primary use case is for insight on CPU, what's happening in namespaces and nodes.

What is most valuable?

We like the features, it's a basic dashboard.

What needs improvement?

I'd like to see more in-depth graphs and more AI, alerting and log aggregation.

For how long have I used the solution?

We've used this solution for two years. 

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Grafana
January 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

The solution is stable if you use it separate to Rancher. 

What do I think about the scalability of the solution?

Scalability could be improved. 

How was the initial setup?

Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly. 

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at a educational organization with 51-200 employees
Real User
Top 10
Jan 20, 2023
Helpful for matrix and logging, but we need different applications to view specific information
Pros and Cons
  • "The integration between Loki and Tempo is valuable."
  • "We need different kinds of applications in our infrastructure to see information in Grafana."

What is our primary use case?

We use Grafana for matrix and logging Kubernetes.

How has it helped my organization?

Many bottlenecks are sent to the base on the logs generated on Loki. We can create alerts based on that log, see the traces and find the bottlenecks easily.

What is most valuable?

The integration between Loki and Tempo is valuable.

What needs improvement?

We need different kinds of applications in our infrastructure to see information in Grafana. For example, some other companies use OneAgent, which takes control like Grafana but in one place and is better than Grafana.

For how long have I used the solution?

We have been using this solution for three years and are using the below enterprise. It is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable based on different metrics, and we have 40 users.

How are customer service and support?

We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are working with the Dynatrace team to have POC email infrastructure.

How was the initial setup?

The initial setup was complex because we needed to specify many configurations. I rate the setup a seven out of ten. A third party completed the deployment, and the maintenance was done in-house. It is not difficult to maintain.

What other advice do I have?

I rate the solution a seven out of ten. Regarding advice, ensure there is proof of courses for every tool to see the best fit for your infrastructure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Grafana
January 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Principal Member of Technical Staff at a tech vendor with 10,001+ employees
Real User
Dec 14, 2022
Great graphs and dashboards with the ability to try to free
Pros and Cons
  • "There are multiple kinds of models there to create dashboards, which is quite useful."
  • "There are some areas of network drives that are not showing as expected based on server usage."

What is our primary use case?

We're getting the data from the CA team to Grafana, just feeding the data here from there. I used to create the standard dashboards and the custom dashboards based on the user's request.

We use the product in a logistics project where I used it for creating the dashboard for the packages and delivery kind of logistics projects.

What is most valuable?

There are multiple data fields we can create and graph models and gauge models. There are multiple kinds of models there to create dashboards, which is quite useful. 

The solution is stable.

Support is helpful.

What needs improvement?

I don't have any notes for improvement. 

There are some areas of network drives that are not showing as expected based on server usage. On the server, it was showing in GB model. However, in Grafana, It is in bytes. Therefore, the calculation it was not showing correctly. That is something that needs to be changed by the vendor team. 

The initial setup is not necessarily straightforward.

For how long have I used the solution?

I've been using the solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glutchy. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product works for monitoring as well, including log monitoring, monitoring, and alerting. However, we are using just the dashboard. Therefore, I cannot give my view on whether it is scalable or not.

We have about seven admins and 20 users on the solution. 

How are customer service and support?

As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to the DX APM. They had good expertise on Grafana and helped us a lot.

Which solution did I use previously and why did I switch?

I've used other solutions. Grafana graph in representation is more clear for users. They like the view better. Any application has performance issues. We can set up the thresholds on the dashboard to 90% critical and 80% as warnings. We can update those values in the dashboards if we want. It is very colorful with multiple colors to differentiate things. It's just easier to use than anything else.

How was the initial setup?

The initial setup isn't straightforward. Users need to learn the product first. At that point, it becomes easier. 

There isn't really a deployment so much as a one-time integration from the APM for Grafana.

Whenever we create a new agent or an existing agent is used to create the dashboard in Grafana, it normally takes one or two hours to create one dashboard. One dashboard means it has multiple panels like CPU, memory, and application back and front end.

There are a lot of panels. If the user request has very minimal panels, then it takes just 30 minutes to an hour. If they need multiple panels and multiple windows for the graph on a dashboard, then it takes two to three hours to complete it.

Once it is set up, the solution is easy to maintain. 

What about the implementation team?

I handled the deployment myself. 

What other advice do I have?

I was involved in the Broadcom DX APM. I did some POCs and created the dashboard. 

There is a feature called DX Dashboards there. It was used in the Lucene queries, and the dashboards are very innovative, and users like it a lot based on the dashboards.

We're using the solution that's the latest version. 

If a potential customer is already into any other dashboard view, I would advise them to create one free license and create dashboards and observe how it looks compared to their existing dashboard. That way, they'd be able to compare and see which would be better for them.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jatin Sawhney - PeerSpot reviewer
Information Security Associate Manager at a tech services company with 10,001+ employees
Real User
Sep 23, 2022
Great live monitoring and alerts
Pros and Cons
  • "Grafana's best features are live monitoring and alerts."
  • "It would be helpful if Grafana provided more information and training on how to use Prometheus."

What is our primary use case?

I use Grafana's multiple dashboards for throughput for real-time analysis of monitoring, checking creds and authentication requests, and monitoring the time between direct services.

What is most valuable?

Grafana's best features are live monitoring and alerts.

What needs improvement?

In order to enable Grafana, you need another tool called Prometheus, which loads data to it. It would be helpful if Grafana provided more information and training on how to use Prometheus. In the next release, Grafana should include API monitoring.

For how long have I used the solution?

I've been using Grafana for two years.

What do I think about the stability of the solution?

Grafana is stable.

What do I think about the scalability of the solution?

Grafana is scalable and can be implemented in multiple environments.

How was the initial setup?

The initial setup is fairly straightforward, and Grafana is easy to configure.

What other advice do I have?

I would give Grafana a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Consultant
Top 10
Sep 7, 2022
Graphical representation enables great visibility and source of any issue
Pros and Cons
  • "It provides a graphical representation and it's clear to see what's happening."
  • "Multiple dashboards combined into one dashboard has slowed things down for us."

What is our primary use case?

We use this solution for monitoring activity for e-commerce businesses. With Grafana, we can identify in detail where issues come from and solve the problem. We are customers of Grafana. 

What is most valuable?

The solution provides more of a graphical representation so we can see any incoming requests, each and every functionality, and quickly know where the issue is. It's very helpful in terms of monitoring with respect to the market from a request to a response.

What needs improvement?

Grafana has made some changes recently. Previously, we had different dashboards but they have now merged the three designs into one dashboard and now we have to monitor a single dashboard for multiple reasons. It may not seem challenging, but we have critical issues that arise, and we don't know where they're coming from. We have to check all three aspects which takes us longer than it used to and can also affect productivity.

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

Grafana is a stable product.

What do I think about the scalability of the solution?

The solution is scalable, we have over 40 users. 

How are customer service and support?

We have good technical support. 

How would you rate customer service and support?

Positive

What other advice do I have?

I recommend this solution but for someone who doesn't have experience with Grafana, it may take a while to understand because it presents everything with a graphical representation and you need to figure out why there are multiple dashboards.  

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Johnson Adekunle - PeerSpot reviewer
Senior Software Engineer | AWS Certified Solutions Architect at a tech services company with 201-500 employees
Real User
Aug 15, 2022
Helps us with data monitoring but lacks detailed error messages
Pros and Cons
  • "We can write queries in different languages, which is beneficial for visualization."
  • "The product's configuration for saving files could be improved."

What is our primary use case?

We use this solution primarily for data monitoring, specifically payment transaction monitoring. For example, we use it to monitor payments passing through our systems, integrate with different parties, and track the metrics of payments. The support team can view all these items on a dashboard to gauge the threshold of payments.

What is most valuable?

The query patch is the most valuable feature. We can write queries in different languages, which is beneficial for visualization.

What needs improvement?

The product could be improved with a feature that provides detailed error messages when we encounter issues. For example, we had a case where there was an error message and we could not decipher what went wrong. Additionally, the product's configuration for saving files could be improved, and more plugins could be provided when using the dashboards.

For how long have I used the solution?

We have been using this solution for approximately two years as customers. We deploy this solution on-premises.

What do I think about the stability of the solution?

The solution has been stable for us. We can integrate our single internal sign-on into the solution. 

What do I think about the scalability of the solution?

The solution is scalable and we can add people on without any issues. Additionally, we can integrate our single internal sign-on into the solution. About 40% percent of the engineers in the company are using this solution.

How are customer service and support?

We have not had any experience with customer service and support yet.

How was the initial setup?

Unfortunately, I would not be able to comment on the initial setup as I wasn't involved in the setup process.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, I cannot comment on licensing and pricing costs as I am unaware of the pricing details.

Which other solutions did I evaluate?

We chose this solution because it met the requirements of visualizing and monitoring to make decisions. We found it had very good industrial usage from the reports we read when Space X launched.

What other advice do I have?

I rate this solution a six out of ten. Nevertheless, we recommend using this solution and advise others to go through the tutorial videos before using it. The solution is good but it could be improved by including features that provide more detailed error messages as well as additional plugin options for the dashboard.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure & System Administrator at a tech company with 1-10 employees
Real User
Jun 27, 2023
A good solution to track all the servers and platforms, but it needs to improve its configuration part
Pros and Cons
  • "Grafana is a very scalable product. It's a really good product."
  • "I had issues with the solution's configuration part."

What is our primary use case?

I copied it on my primary server. I use it to monitor servers. I would say it is a good solution to track all the servers and platforms, specifically the technical platforms.

What is most valuable?

Grafana has such features that it need not exist on other products.

What needs improvement?

I had issues with the solution's configuration part. Though I resolved it, the configuration is an area needing improvement since it is the solution's only problem.

For how long have I used the solution?

I have experience using Grafana. I am a new user of the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven and a half out of ten.

What do I think about the scalability of the solution?

Grafana is a very scalable product. It's a really good product.

I know many people who use Grafana to monitor SuccessFactors.

How was the initial setup?

The setup is not very easy or difficult, so it is in the middle because I faced an issue with it the first time, but the next time, I will configure it and make it work properly and in the correct manner.

What other advice do I have?

To those planning to use the solution, I would say that they need to add the system administrator to use and install Grafana as a monitoring tool to check servers and platforms. It's a good solution to monitor all the platforms.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Software Development at a computer software company with 201-500 employees
Real User
Apr 19, 2023
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
  • "Provides good dashboard visualization."
  • "Lacks event management which affects our DevOps people."

What is our primary use case?

We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana. 

What is most valuable?

The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful. 

What needs improvement?

The solution lacks event management which affects the DevOps people.

For how long have I used the solution?

I've been using this solution for eight months. 

What do I think about the stability of the solution?

We haven't had any stability issues. 

What do I think about the scalability of the solution?

The scalability is sufficient for our needs. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution. 

Which other solutions did I evaluate?

Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities. 

What other advice do I have?

I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.