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reviewer2126454 - PeerSpot reviewer
Backend Dev with 11-50 employees
Real User
Gives the visibility we need, and increases productivity and observability
Pros and Cons
  • "It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
  • "It's difficult to see the trends on the graph when the range is too long."

What is our primary use case?

We have a few use cases. We have charts for infrastructure, CPU usage, etc. We have included a lot of metrics for WAFs. We also have some customer metrics and business metrics, such as any number of transactions for a specific action happening on the site. 

What is most valuable?

It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier.

What needs improvement?

It's difficult to see the trends on the graph when the range is too long. 

For how long have I used the solution?

At the company, they'd been using Grafana since I joined. It has been about three years.

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What do I think about the stability of the solution?

It has been working fine for us.

What do I think about the scalability of the solution?

With our workload, it's working fine. Going by that, I'd rate it a 10 out of 10, but I don't know about the other cases.

How are customer service and support?

I've not contacted them.

Which solution did I use previously and why did I switch?

I don't know if it's the same, but we were using CloudWatch in AWS.

Honeycomb is also similar to this. With all the metrics and performances, you can build dashboards, but I'm new to it.

How was the initial setup?

Our team has two people who are in charge of that, but I'm not aware of its implementation.  

What other advice do I have?

I don't have much experience with other tools, but for my specific case, it has been working great. I'd rate it a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erika Loots - PeerSpot reviewer
DevOps engineer at Telesure Investment Holdings (TIH)
Real User
Good features and can be deployed quickly
Pros and Cons
  • "The solution has good features."
  • "Lacks in-depth graphs and sufficient AI."

What is our primary use case?

Our primary use case is for insight on CPU, what's happening in namespaces and nodes.

What is most valuable?

We like the features, it's a basic dashboard.

What needs improvement?

I'd like to see more in-depth graphs and more AI, alerting and log aggregation.

For how long have I used the solution?

We've used this solution for two years. 

What do I think about the stability of the solution?

The solution is stable if you use it separate to Rancher. 

What do I think about the scalability of the solution?

Scalability could be improved. 

How was the initial setup?

Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly. 

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Grafana
June 2025
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Jatin Sawhney - PeerSpot reviewer
Information Security Associate Manager at a tech services company with 10,001+ employees
Real User
Great live monitoring and alerts
Pros and Cons
  • "Grafana's best features are live monitoring and alerts."
  • "It would be helpful if Grafana provided more information and training on how to use Prometheus."

What is our primary use case?

I use Grafana's multiple dashboards for throughput for real-time analysis of monitoring, checking creds and authentication requests, and monitoring the time between direct services.

What is most valuable?

Grafana's best features are live monitoring and alerts.

What needs improvement?

In order to enable Grafana, you need another tool called Prometheus, which loads data to it. It would be helpful if Grafana provided more information and training on how to use Prometheus. In the next release, Grafana should include API monitoring.

For how long have I used the solution?

I've been using Grafana for two years.

What do I think about the stability of the solution?

Grafana is stable.

What do I think about the scalability of the solution?

Grafana is scalable and can be implemented in multiple environments.

How was the initial setup?

The initial setup is fairly straightforward, and Grafana is easy to configure.

What other advice do I have?

I would give Grafana a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Johnson Adekunle - PeerSpot reviewer
Senior Software Engineer | AWS Certified Solutions Architect at Venture Garden Group
Real User
Helps us with data monitoring but lacks detailed error messages
Pros and Cons
  • "We can write queries in different languages, which is beneficial for visualization."
  • "The product's configuration for saving files could be improved."

What is our primary use case?

We use this solution primarily for data monitoring, specifically payment transaction monitoring. For example, we use it to monitor payments passing through our systems, integrate with different parties, and track the metrics of payments. The support team can view all these items on a dashboard to gauge the threshold of payments.

What is most valuable?

The query patch is the most valuable feature. We can write queries in different languages, which is beneficial for visualization.

What needs improvement?

The product could be improved with a feature that provides detailed error messages when we encounter issues. For example, we had a case where there was an error message and we could not decipher what went wrong. Additionally, the product's configuration for saving files could be improved, and more plugins could be provided when using the dashboards.

For how long have I used the solution?

We have been using this solution for approximately two years as customers. We deploy this solution on-premises.

What do I think about the stability of the solution?

The solution has been stable for us. We can integrate our single internal sign-on into the solution. 

What do I think about the scalability of the solution?

The solution is scalable and we can add people on without any issues. Additionally, we can integrate our single internal sign-on into the solution. About 40% percent of the engineers in the company are using this solution.

How are customer service and support?

We have not had any experience with customer service and support yet.

How was the initial setup?

Unfortunately, I would not be able to comment on the initial setup as I wasn't involved in the setup process.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, I cannot comment on licensing and pricing costs as I am unaware of the pricing details.

Which other solutions did I evaluate?

We chose this solution because it met the requirements of visualizing and monitoring to make decisions. We found it had very good industrial usage from the reports we read when Space X launched.

What other advice do I have?

I rate this solution a six out of ten. Nevertheless, we recommend using this solution and advise others to go through the tutorial videos before using it. The solution is good but it could be improved by including features that provide more detailed error messages as well as additional plugin options for the dashboard.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Software Development at a computer software company with 201-500 employees
Real User
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
  • "Provides good dashboard visualization."
  • "Lacks event management which affects our DevOps people."

What is our primary use case?

We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana. 

What is most valuable?

The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful. 

What needs improvement?

The solution lacks event management which affects the DevOps people.

For how long have I used the solution?

I've been using this solution for eight months. 

What do I think about the stability of the solution?

We haven't had any stability issues. 

What do I think about the scalability of the solution?

The scalability is sufficient for our needs. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution. 

Which other solutions did I evaluate?

Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities. 

What other advice do I have?

I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network Monitoring Engineer at Hewlett Packard Enterprise
Real User
Provides us with relevant and real-time data about our infrastructure
Pros and Cons
  • "This solution provides valuable insights into the health of our infrastructure in real time."
  • "More dashboard is required, out-of-the-box, for OpenNMS."

What is our primary use case?

Our primary use for this solution is Data Analytics.

How has it helped my organization?

This solution provides valuable insights into the health of our infrastructure in real time.

What is most valuable?

The most valuable features in this solution are the dashboard, templating, and annotations.

What needs improvement?

More dashboard is required, out-of-the-box, for OpenNMS.

For how long have I used the solution?

One year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user200937 - PeerSpot reviewer
System & Network Engineer at a tech company with 1,001-5,000 employees
Real User
Creates collaboration; shares data and dashboards across teams
Pros and Cons
  • "Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
  • "Collaboration: Shares data and dashboards across teams."
  • "Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."
  • "​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​"
  • "​The security needs to be improved, such as the capacity to add permissions on dashboards.​"

How has it helped my organization?

Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.

What is most valuable?

  • Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs.
  • Collaboration: Shares data and dashboards across teams.
  • Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools (like Zabbix, Nagios, Slack, etc.).

What needs improvement?

The security needs to be improved, such as the capacity to add permissions on dashboards.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Currently no, but you will need to use MySQL DB instead of sqlite3 for your production environment.

How are customer service and technical support?

All support is provided by the community, and the documentation is sufficient to solve somes issues.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It is very simple. Read the documentation!

Only the configuration for LDAP authentication is a bit complex, in case of you are using multiple domains.

What's my experience with pricing, setup cost, and licensing?

Grafana is free and open source.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

Read the documentation before installing. Do a PoC before deploying it into production.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at Snapminds
Real User
Top 20
Easy to set up monitoring solution that could improve its end-point monitoring
Pros and Cons
  • "The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
  • "The main drawback is the necessity for endpoint monitoring."

What is our primary use case?

In my company, we regularly use it to monitor the status of our running reports, CPU usage, memory applications, and other relevant metrics.

What needs improvement?

The main drawback is the necessity for endpoint monitoring. Due to this requirement, we faced challenges in fetching details related to endpoint monitoring. We are considering the implementation of better tools.

For how long have I used the solution?

I have been using this solution for the past two and a half years.

What do I think about the scalability of the solution?

I have around 20 to 30 people using the solution in my company.


How are customer service and support?

I’m not involved with contacting customer service.

How was the initial setup?

The installation process is easy. We have deployed it on the cloud.


What other advice do I have?

Overall, I rate the product a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.