What is our primary use case?
We're getting the data from the CA team to Grafana, just feeding the data here from there. I used to create the standard dashboards and the custom dashboards based on the user's request.
We use the product in a logistics project where I used it for creating the dashboard for the packages and delivery kind of logistics projects.
What is most valuable?
There are multiple data fields we can create and graph models and gauge models. There are multiple kinds of models there to create dashboards, which is quite useful.
The solution is stable.
Support is helpful.
What needs improvement?
I don't have any notes for improvement.
There are some areas of network drives that are not showing as expected based on server usage. On the server, it was showing in GB model. However, in Grafana, It is in bytes. Therefore, the calculation it was not showing correctly. That is something that needs to be changed by the vendor team.
The initial setup is not necessarily straightforward.
For how long have I used the solution?
I've been using the solution for two and a half years.
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What do I think about the stability of the solution?
The solution is stable and reliable. There aren't bugs. It's not glutchy. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product works for monitoring as well, including log monitoring, monitoring, and alerting. However, we are using just the dashboard. Therefore, I cannot give my view on whether it is scalable or not.
We have about seven admins and 20 users on the solution.
How are customer service and support?
As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to the DX APM. They had good expertise on Grafana and helped us a lot.
Which solution did I use previously and why did I switch?
I've used other solutions. Grafana graph in representation is more clear for users. They like the view better. Any application has performance issues. We can set up the thresholds on the dashboard to 90% critical and 80% as warnings. We can update those values in the dashboards if we want. It is very colorful with multiple colors to differentiate things. It's just easier to use than anything else.
How was the initial setup?
The initial setup isn't straightforward. Users need to learn the product first. At that point, it becomes easier.
There isn't really a deployment so much as a one-time integration from the APM for Grafana.
Whenever we create a new agent or an existing agent is used to create the dashboard in Grafana, it normally takes one or two hours to create one dashboard. One dashboard means it has multiple panels like CPU, memory, and application back and front end.
There are a lot of panels. If the user request has very minimal panels, then it takes just 30 minutes to an hour. If they need multiple panels and multiple windows for the graph on a dashboard, then it takes two to three hours to complete it.
Once it is set up, the solution is easy to maintain.
What about the implementation team?
I handled the deployment myself.
What other advice do I have?
I was involved in the Broadcom DX APM. I did some POCs and created the dashboard.
There is a feature called DX Dashboards there. It was used in the Lucene queries, and the dashboards are very innovative, and users like it a lot based on the dashboards.
We're using the solution that's the latest version.
If a potential customer is already into any other dashboard view, I would advise them to create one free license and create dashboards and observe how it looks compared to their existing dashboard. That way, they'd be able to compare and see which would be better for them.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.