We use the solution for talent management.
Integrates with various tools with flexible pricing model and easy setup
What is our primary use case?
How has it helped my organization?
HiBob integrates with various tools, such as Slack, Jira, and Google Calendar. This integration allows for process automation, including setting up task lists and triggering workflows based on specific dates. Notifications can be sent through different channels, such as Jira, Slack, email, and Google Calendar, ensuring you stay informed across multiple platforms.
What is most valuable?
Due to its extensive range of features, HiBob offers a comprehensive system for everyday use within a company. It can be used not only for managing time off and conducting performance reviews but also for document storage, task management, workflow automation, analytics, and dashboard creation. The home page is also useful for recognizing employees through shout-outs, kudos, and polls.
What needs improvement?
HiBob isn't as user-friendly for managing contractors, part-time employees, or consultants. While improvements may be in progress, the system is primarily designed for managing full-time employees.
For how long have I used the solution?
I have been using HiBob for two and a half years.
What do I think about the scalability of the solution?
200 people are using this solution.
How are customer service and support?
Support is helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used BambooHR. Setting up HiBob is is straightforward, and the team's support is precious. They offer a dedicated knowledge base where users can share their experiences and seek help worldwide. This resource is actively used and provides substantial support beyond basic inquiries.
What's my experience with pricing, setup cost, and licensing?
It offers a flexible pricing model, allowing you to choose and pay only for the features you need. The final cost adjusts based on your company's size and the specific features you use. It offers a strong solution for managing multiple sites and countries, making it well-suited for multicultural companies.
What other advice do I have?
We conduct quarterly reviews throughout the year, using the system to manage the entire performance cycle. Employees and managers provide feedback, and one-on-one meetings can be scheduled directly through the platform. The system handles all records and notifications, syncing with Google Calendar and providing meeting preparation tools. Employees only need to complete their reviews, while the system takes care of the rest. After the reviews, we receive insights from all departments and regions, helping us analyze performance trends.
HiBob can be configured to support hybrid and remote work, but its effectiveness will depend on how well it aligns with your company's needs and setup. While the system allows for customization, including features like tracking birthdays and anniversaries, its usefulness for remote work will vary. Compliance issues, such as GDPR, will also play a role in deciding which features to use. Ultimately, the value of these tools will depend on your company's specific requirements and location.
HiBob requires one person for maintenance, though additional admins can be assigned as needed. The system offers various modules, such as the talent model, compensation hub, analytics hub, and hiring model, which may be utilized depending on your company's needs. For a company of around 200 employees, one person is typically sufficient for maintenance, but a second person might be needed if the company grows to around 250 employees.
Overall, I rate the solution an eight-point five out of ten.
