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HiBob vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HiBob
Ranking in Benefits Administration
12th
Ranking in Talent Management
16th
Ranking in Cloud HCM
16th
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Benefits Administration
2nd
Ranking in Talent Management
5th
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of HiBob is 1.2%, up from 1.0% compared to the previous year. The mindshare of UKG is 4.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.8%
HiBob1.2%
Other94.0%
Cloud HCM
 

Featured Reviews

reviewer2380152 - PeerSpot reviewer
Manager, Human Resources at a computer software company with 51-200 employees
Integrates with various tools with flexible pricing model and easy setup
We conduct quarterly reviews throughout the year, using the system to manage the entire performance cycle. Employees and managers provide feedback, and one-on-one meetings can be scheduled directly through the platform. The system handles all records and notifications, syncing with Google Calendar and providing meeting preparation tools. Employees only need to complete their reviews, while the system takes care of the rest. After the reviews, we receive insights from all departments and regions, helping us analyze performance trends. HiBob can be configured to support hybrid and remote work, but its effectiveness will depend on how well it aligns with your company's needs and setup. While the system allows for customization, including features like tracking birthdays and anniversaries, its usefulness for remote work will vary. Compliance issues, such as GDPR, will also play a role in deciding which features to use. Ultimately, the value of these tools will depend on your company's specific requirements and location. HiBob requires one person for maintenance, though additional admins can be assigned as needed. The system offers various modules, such as the talent model, compensation hub, analytics hub, and hiring model, which may be utilized depending on your company's needs. For a company of around 200 employees, one person is typically sufficient for maintenance, but a second person might be needed if the company grows to around 250 employees. Overall, I rate the solution an eight-point five out of ten.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HiBob integrates with various tools, such as Slack, Jira, and Google Calendar."
"Customer service is fabulous by some levels."
"Customer service is very good when you get their attention."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"We made the right decision to switch to Ultimate Software."
"I like the ease of use with the system and the integration between HRIS and payroll."
"Employees are able to easily enroll in new benefits online without any assistance."
"The solution's employee experience is pretty good."
"Recruiting BI Talent management"
 

Cons

"HiBob isn't as user-friendly for managing contractors, part-time employees, or consultants."
"We have encountered scalability issues. Only 10 clock transactions are allowed to run at once; not the best for installing 300+ global clocks."
"A chat feature for customer support would be great. Some questions are simple that we shouldn't have to create a case just to get an answer for (emails do not get answered for several days, if at all)."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"Customer service is 5/10. Technical support is 5/10."
"Implementation was incomplete."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
"Customer service is not the most accessible; somewhat confusing."
"Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do."
 

Pricing and Cost Advice

Information not available
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Construction Company
15%
Comms Service Provider
11%
Media Company
8%
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for HiBob?
It offers a flexible pricing model, allowing you to choose and pay only for the features you need. The final cost adjusts based on your company's size and the specific features you use. It offers a...
What needs improvement with HiBob?
HiBob isn't as user-friendly for managing contractors, part-time employees, or consultants. While improvements may be in progress, the system is primarily designed for managing full-time employees.
What is your primary use case for HiBob?
We use the solution for talent management.
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
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