HiBob vs UKG comparison

HiBob and UKG are both solutions in the Cloud HCM category. HiBob is ranked #15 with an average rating of 8.0, while UKG is ranked #5 with an average rating of 8.0. HiBob holds a 1.1% mindshare in CHCM, compared to UKG’s 5.5% mindshare. Additionally, 100% of HiBob users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.

HiBob

Read 1 HiBob review

427 Views
347 Comparison Views

100% willing to recommend

UKG

Read 125 UKG reviews

5,643 Views
1,786 Comparison Views

89% willing to recommend

HiBob

UKG

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between HiBob and UKG based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM.

To learn more, read our detailed Cloud HCM Report (Updated: May 2025).

Buyer's Guide

Cloud HCM

May 2025

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Helped 851,823 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HiBob

Ranking in Benefits Administration

12th

Ranking in Talent Management

17th

Ranking in Cloud HCM

15th

Average Rating

8.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Benefits Administration

5th

Ranking in Talent Management

6th

Ranking in Cloud HCM

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Employee Scheduling Software (1st), Employee Time Tracking Software (4th), HR Analytics Software (2nd), Talent Acquisition (5th)

Mindshare comparison

As of May 2025, in the Cloud HCM category, the mindshare of HiBob is 1.1%, up from 1.0% compared to the previous year. The mindshare of UKG is 5.5%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

reviewer2380152

Manager, Human Resources at a computer software company with 51-200 employees

Integrates with various tools with flexible pricing model and easy setup

We conduct quarterly reviews throughout the year, using the system to manage the entire performance cycle. Employees and managers provide feedback, and one-on-one meetings can be scheduled directly through the platform. The system handles all records and notifications, syncing with Google Calendar and providing meeting preparation tools. Employees only need to complete their reviews, while the system takes care of the rest. After the reviews, we receive insights from all departments and regions, helping us analyze performance trends. HiBob can be configured to support hybrid and remote work, but its effectiveness will depend on how well it aligns with your company's needs and setup. While the system allows for customization, including features like tracking birthdays and anniversaries, its usefulness for remote work will vary. Compliance issues, such as GDPR, will also play a role in deciding which features to use. Ultimately, the value of these tools will depend on your company's specific requirements and location. HiBob requires one person for maintenance, though additional admins can be assigned as needed. The system offers various modules, such as the talent model, compensation hub, analytics hub, and hiring model, which may be utilized depending on your company's needs. For a company of around 200 employees, one person is typically sufficient for maintenance, but a second person might be needed if the company grows to around 250 employees. Overall, I rate the solution an eight-point five out of ten.

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Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HiBob integrates with various tools, such as Slack, Jira, and Google Calendar."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

"The solution's employee experience is pretty good."

"The pay policies and approvals are valuable features."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"Overall, I would rate UKG nine out of ten."

"It is much easier to use and the customer service is better than our previous solution."

More UKG pros

Cons

"HiBob isn't as user-friendly for managing contractors, part-time employees, or consultants."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"UKG could be a little more flexible in some areas."

"The system is slow sometimes."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The tool needs improvement on the configuration side."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

More UKG cons

Pricing and Cost Advice

Information not available

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

18%

University

10%

Media Company

Educational Organization

84%

Computer Software Company

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for HiBob?

It offers a flexible pricing model, allowing you to choose and pay only for the features you need. The final cost adjusts based on your company's size and the specific features you use. It offers a...

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What needs improvement with HiBob?

HiBob isn't as user-friendly for managing contractors, part-time employees, or consultants. While improvements may be in progress, the system is primarily designed for managing full-time employees.

See all answers

What is your primary use case for HiBob?

We use the solution for talent management.

See all answers

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

See all answers

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

See all answers

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

See all answers

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Compared 25% of the time

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Compared 26% of the time

SAP SuccessFactors vs UKG

Compared 17% of the time

SAP HCM vs UKG

Compared 12% of the time

Dayforce HCM vs UKG

Compared 7% of the time

PeopleSoft vs UKG

Compared 7% of the time

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Product Reports

Buyer's Guide

Cloud HCM

May 2025

Download HiBob product report

Buyer's Guide

UKG

April 2025

Download UKG product report

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

HiBob provides a modern HR platform designed to support workforce management. It offers businesses innovative tools to streamline human resource processes and improve employee engagement.

HiBob goes beyond traditional HR services by integrating advanced features that cater to companies seeking efficient workforce management. It focuses on enhancing employee experience through customized engagement tools tailored to dynamic business environments. With a scalable approach, HiBob addresses diverse business requirements, optimizing process efficiency, and fostering an engaging workplace culture.

What are HiBob's key features?

Employee Directory: Centralized repository of employee information for easy access.
HR Analytics: In-depth insights into workforce metrics to drive strategic decisions.
Performance Management: Tools to align personal goals with company objectives.
Onboarding Automation: Streamlines the integration of new hires with engaging processes.

What benefits can users expect from HiBob?

Improved Efficiency: Reduces manual tasks, freeing HR teams for strategic initiatives.
Increased Engagement: Enhances employee satisfaction through personalized interactions.
Data-Driven Insights: Empowers businesses with actionable data for informed decisions.
Scalability: Adapts to growing business demands ensuring sustainable development.

In industries like technology and healthcare, HiBob is implemented to handle intricate HR tasks, automate repetitive processes, and support compliance with industry regulations. It effectively manages talent acquisition, employee data, and regulation adherence, making it a preferred choice for firms prioritizing growth and innovation.

HiBob

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

UKG

Sample Customers

Information Not Available

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: May 2025.

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