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Huawei NGFW pros and cons

Vendor: Huawei

3.6 out of 5

22 reviews
66% willing to recommend

Pros & Cons summary

Huawei NGFW offers straightforward setup and scalability, featuring antivirus, encryption, and policy implementation. It integrates with Azure and network services; however, it lacks automatic Indicator of Compromise updates and threat intelligence. The user-friendly dashboard aids operation, but documentation needs updates, and support faces cultural barriers. Frequent firewall replacements cause loss of features, and customers desire more security equipment. Engineering assistance is provided, yet seen as unhelpful.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Huawei NGFW installation is described as fast and assisted by excellent support, with engineers available to resolve issues.

Initial setup of Huawei NGFW is straightforward and the system is scalable, adapting to new data center environments effectively.

Performance for firewall and networking operations is highly praised, enhancing data security and network management.

Huawei NGFW includes robust antivirus features, strong encryption, and allows for detailed policy implementation and integration with other brands.

Operational management of Huawei NGFW through its dashboard simplifies user interactions and enhances control over network security efforts.

CONS

Huawei NGFW lacks integration for detecting Indicators of Compromise (IoC), limiting its effectiveness in automatically updating blocklists with external security information.

The firewall is missing important features such as a web application firewall and sandboxing capabilities, affecting overall security.

Huawei NGFW's documentation requires improvement, especially when models are retired, leaving users without necessary information and technical support.

There are scalability challenges with Huawei NGFW as it requires purchasing new systems instead of offering user-friendly, scalable options.

Customer support for Huawei NGFW is reportedly inefficient, with cultural differences cited as a barrier to resolving issues effectively.

Huawei NGFW Pros review quotes

Security Engineer at Multinet Pakistan Pvt.

Apr 28, 2020

I had no difficulty using the Huawei NGFW.

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Information Security Officer at Kumari Bank Ltd

May 31, 2020

The mapping features and traffic logging are good.

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reviewer1388931

Section Head Project Planning and Management. /Lead Network and Security Engineer at a government with 1,001-5,000 employees

Jul 26, 2020

The security is good. It's as effective as anything else on the market.

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Free Report: Huawei NGFW Reviews and More

Learn what your peers think about Huawei NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,665 professionals have used our research since 2012.

MY

Muhammad Yasir Khan

Technical Lead at Computer Marketing Company Pvt Ltd

Oct 20, 2020

The user interface is very, very good.

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reviewer1192233

Information Systems Infrastructure Manager at a comms service provider with 1,001-5,000 employees

Nov 10, 2020

Huawei was able to assist us in the installation of their product. The installation was very fast.

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reviewer1590810

NOC Manager at a tech services company with 51-200 employees

Jun 1, 2021

The support for the solution has been excellent. If we ever had an issue they would send an engineer to help us with our problem.

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reviewer1603671

Senior Software Manager at a engineering company with 51-200 employees

Jun 21, 2021

I like that the initial setup is straighforward. It's also a scalable solution.

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ZG

Senior System Administrator at Debre Markos University

Aug 25, 2021

We make use of the new data center, specifically the containerized data center which is built and reviewed by Huawei, including all the device's infrastructure.

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GC

GiancarloCecchetti

Chief Information Security Officer at Scil Animal Care Company S.r.l.

May 30, 2022

Huawei support is excellent. I rate it 10 out of 10.

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Network System Architect at SIUT NORTH AMERICA INC

Aug 16, 2022

We have found the initial setup to be straightforward.

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Show 10 more reviews (out of 22)

Huawei NGFW Cons review quotes

Security Engineer at Multinet Pakistan Pvt.

Apr 28, 2020

I would like to see an antivirus solution included with the product.

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Information Security Officer at Kumari Bank Ltd

May 31, 2020

Wi-Fi scanning and Wi-Fi analysis would be useful features to include in the future.

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reviewer1388931

Section Head Project Planning and Management. /Lead Network and Security Engineer at a government with 1,001-5,000 employees

Jul 26, 2020

The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now.

Read full review

Free Report: Huawei NGFW Reviews and More

Learn what your peers think about Huawei NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,665 professionals have used our research since 2012.

MY

Muhammad Yasir Khan

Technical Lead at Computer Marketing Company Pvt Ltd

Oct 20, 2020

The solution doesn't seem to be very mature. Our networking team says they are experiencing a lot of issues in the firewalls and some routers.

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reviewer1192233

Information Systems Infrastructure Manager at a comms service provider with 1,001-5,000 employees

Nov 10, 2020

The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well.

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reviewer1590810

NOC Manager at a tech services company with 51-200 employees

Jun 1, 2021

The solution is scalable but it is difficult because you need to purchase new systems, it is not just one click.

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reviewer1603671

Senior Software Manager at a engineering company with 51-200 employees

Jun 21, 2021

With the Huawei firewall, none of the features comes at the top. We found out later that customer support is really not good. For this firewall, because of our customers' routine, for example, every six months they'll do a penetration test to find weaknesses. So whenever they came up with VAPT reports, they are looking to Huawei for help. I think that's basically because it's a different culture. Chinese culture and our culture is different. They have always tried to help find some excuses or say some other things that cannot help you solve the problem immediately.

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ZG

Senior System Administrator at Debre Markos University

Aug 25, 2021

The solution could be more secure and have better integration.

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GC

GiancarloCecchetti

Chief Information Security Officer at Scil Animal Care Company S.r.l.

May 30, 2022

One issue is integration. Huawei can't detect Indicators of Compromise (IoC). I can get a lot of information about security, but can't automatically input the EP, domain URL, and file hashes I get from Hackersworld into my blocklist.

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Network System Architect at SIUT NORTH AMERICA INC

Aug 16, 2022

The user interface could be more user-friendly.

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Show 10 more reviews (out of 22)

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Product Categories

Product Categories

Unified Threat Management (UTM)

Next-Generation Firewall (NGFW)

Popular Comparisons

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Fortinet FortiGate vs Huawei NGFW

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