Huntress Managed Security Awareness Training Reviews

My main use case for Huntress Managed Security Awareness Training is employee security awareness and phishing risk reduction. We use it to provide our employees with practical and ongoing training around phishing, social engineering, and other suspicious emails, including credential security and common security risks. Compliance is one of the important use cases for us, and this training provides evidence of participation while helping support our internal security and compliance requirements.

I see the biggest difference in day-to-day behavior of employees and their awareness, as the training definitely helps employees become more cautious about suspicious emails, links, or other attachments that come unnoticed, along with requests for sensitive information instead of automatically trusting what appears in their inbox. For example, after completing phishing awareness training and running simulated phishing activities, employees are now more likely to pause and verify unexpected requests, check sender information carefully, and report it back to us without acting on it. These use cases indicate that security awareness becomes an ongoing employee behavior rather than just an annual compliance activity, with the training data helping us identify whether additional awareness or targeted training is required.

Another benefit is that it helps make security awareness an ongoing activity rather than just a once-a-year compliance completion exercise. The combination of short training modules and phishing simulations provided by our service provider gives better visibility into awareness among employees and tracks when additional education may be required, which I view as a practical and continuous approach adding definite value.

Huntress Managed Security Awareness Training has positively impacted our organization by making security awareness continuous and measurable rather than a one-time compliance training exercise. We have observed better employee awareness around phishing, suspicious links, and unexpected requests, with employees becoming more proactive about reporting threats. From a measurable outcome perspective, we can track training completion, phishing simulation results, and any behavioral changes or repeat risk patterns over time. After phishing simulations and follow-up coaching, employees who initially interacted with simulated phishing messages have become more cautious and are now more likely to report suspicious emails in subsequent exercises. This change reduces our manual effort in terms of running campaigns and increases overall awareness with improved employee behavior.

We have seen improvement particularly in the phishing simulation metrics, showing a decreasing click rate on simulated phishing emails and an increase in employees reporting suspicious messages. Training completion rates remain high because the modules are short and easy to complete. The most useful metric is the trend across campaigns, as employees who previously interacted with the simulated phishing emails are now less likely to repeat that behavior after targeted coaching. We have also observed more employees using the reporting mechanism proactively.

The feature that stands out most prominently for me in Huntress Managed Security Awareness Training is the realistic phishing simulation and the engaging, short training content that is fully managed. The content informed by current threat intelligence feels much more relevant than generic annual security training, and I also appreciate the phishing defense coaching that offers scenario-specific guidance rather than simply marking employees as having failed or completed training. The reporting is useful, allowing us to track completion levels and activity, while administration becomes very simple as Huntress Managed Security Awareness Training manages the learning plans and phishing simulations along with providing the database of completions and industry best practices.

We have seen a positive change in employee behavior, particularly regarding phishing awareness and the reporting of suspicious emails. Employees are now more likely to verify emails before clicking links, thus showing that our goal is achieved. For example, after a phishing simulation, some employees have started proactively reporting similarly looking emails instead of interacting with them, and the short, practical training significantly engages them right from the beginning without the complaints associated with lengthy compliance training, making it easier to demonstrate that awareness translates into day-to-day behavior.

We are using the managed learning feature, which has been helpful in keeping the training program current without needing any additional manual support from our side to plan and update each training cycle.

Memorable episodes have noticeably impacted changing user behaviors, as they make training more relatable and easier to remember than traditional compliance content. Instead of simply reading security rules and different scenarios, illustrating how real situations unfold helps employees connect lessons to their daily work. For instance, after an episode on phishing or social engineering, employees have become more aware of checking senders, questioning unexpected requests, and reporting suspicious emails, which has even made me more conscious about security measures, ensuring I check links and sender names before interacting with emails, even in my personal accounts.

I think the just-in-time approach is particularly effective because it connects training directly to risky behavior while the situation remains fresh in the employee's mind, making learning feel more relevant than completing a generic course. For example, after an employee interacts with a simulated phishing email, they receive immediate coaching to explain the indicators they should have ideally noticed, such as unusual senders, suspicious links, or unexpected information requests, allowing them to apply that learning in future encounters.

We have utilized the Threat Simulator feature, which has been beneficial as it moves beyond passive training to actively test employee responses in realistic scenarios, such as running simulated phishing scenarios resembling the type of emails they might realistically encounter. If an employee clicks on a simulated malicious link or interacts with a message, they receive immediate feedback reinforcing the warning signs they should have ideally noticed.

Regular updates to Tradecraft scenarios are crucial in keeping training relevant as phishing tactics evolve. Attackers continuously devise new methods, and instead of limiting employees to learning about traditional phishing emails, newer scenarios expose them to techniques including credential harvesting, impersonation, and urgent business requests, which represent more targeted social engineering attempts. Huntress Managed Security Awareness Training supports us in managing this educational content, helping to maintain awareness over time and preventing training from becoming repetitive or predictable. The combination of updated scenarios and just-in-time learning proves useful as it exposes employees to new threats and relevant guidance close to the time of the behavior.

I really cannot think of any area for improvement regarding Huntress Managed Security Awareness Training as I have not compared it with any other vendors. The only thing that comes to mind is that integration capabilities with HR or other identity systems would be helpful so that employee joiners, movers, and leavers can be automatically reflected in the training population instead of manually forecasting and inputting data. Overall, I find this platform very effective; such enhancements, particularly integrating with HR systems, would definitely add value.

I would not specify any wish list items for Huntress Managed Security Awareness Training, only a curiosity to see what new simulation methods they will develop.

I have been using Huntress Managed Security Awareness Training for roughly about four years, and I am actively involved in training myself while providing opportunities for others as well.

There has been absolutely no downtime, and I find the platform to be reliable and user-friendly.

Huntress Managed Security Awareness Training has scaled exceptionally well for us, handling growth in users and multiple locations without requiring significant additional effort as the centralized cloud-based approach allows for straightforward onboarding of users and management of training campaigns while tracking completion across locations, with no significant downtime or reliability issues disrupting our training.

The customer support for Huntress Managed Security Awareness Training has been very good, as we have reached out mainly for occasional product or configuration-related issues, receiving timely and practical guidance rather than generic responses. From a day-to-day administration perspective, we have not needed much support because the platform is straightforward and easy to use.

We have partnered with Huntress Managed Security Awareness Training for over two years, and prior to that, everything was handled in-house, so I do not possess any comparative metrics.

I would not directly compare our ROI with our investment, as I do not have the specific numbers, but I can certainly say that the overall ROI has been primarily about the time saved and reductions in manual effort. The decrease in manual tasks and the increase in employee awareness are more prominent outcomes rather than explicit dollar savings. The managed approach simplifies administrative effort for our security and IT departments, creating, scheduling, and tracking multiple instances while fostering better engagement and encouraging more employees to report suspicious activities.

Huntress Managed Security Awareness Training stands out for me due to the combination of short, practical, and interactive training modules, which do not lead to employee complaints or discontent during training, and the overall engagement level is high. This approach keeps security awareness ongoing rather than making it another annual compliance exercise, while overall reporting and automated follow-ups provide visibility into completion and employee behavioral changes along with areas where additional coaching may be required.

I am positive about the way Huntress Managed Security Awareness Training approaches AI, particularly because it does not seem to rely on AI alone for high-impact security decisions, instead using it alongside human security analysts. The approach is described as AI-assisted and human-led, which is important from a governance and accountability perspective. Overall, I see the AI capability as a useful enhancement to our security awareness program, particularly when coupled with human expertise rather than as a replacement for IT.

From a user perspective, the content and recommendations from Huntress Managed Security Awareness Training are generally relevant, particularly regarding phishing and social engineering scenarios. The AI acts as an enablement layer, and though it is not overtly labeled as an AI-enabled platform due to our company's regulations, I expect the usual controls around validation through human review, data protection, and transparency about AI usage. With these safeguards in place, I find the AI capability useful and consistent with what I expect from a modern security awareness platform.

We utilize Huntress Managed Security Awareness Training as a SaaS solution with no on-premises deployment. Employees can access the training and phishing simulations through the Huntress Managed Security Awareness Training platform while administration, learning plans, reporting, and ongoing management are handled through the cloud, which alleviates the need to manage infrastructure or maintain an on-premise training application, making it easier to scale across various populations and locations.

We use Amazon Web Services as the underlying cloud provider for Huntress Managed Security Awareness Training, consuming it as a cloud-based SaaS solution without managing the AWS infrastructure directly, as Huntress Managed Security Awareness Training oversees hosting and platform infrastructure while we access services through the Huntress Managed Security Awareness Training cloud for training, phishing simulations, administration, and reporting.

I definitely recommend Huntress Managed Security Awareness Training to any organizations seeking a managed, low-administrative security awareness program, as the main value is the combination of automated training and realistic phishing scenarios enabling just-in-time learning and ongoing updates. It is relatively easy to deploy and scale while providing security teams visibility into employee engagement and risk, so I suggest evaluating the reporting and customization options against specific requirements, such as location needs. Overall, it offers a practical method to keep security awareness active rather than viewing it as a one-time compliance exercise. I would rate Huntress Managed Security Awareness Training a perfect 10 out of 10.

My main use case for Huntress Managed Security Awareness Training is providing security awareness training to a few small to medium enterprises who needed some coverage against social engineering attacks and to raise user responsibility when it comes to interfacing with emails and visiting certain websites, covering the areas in which an EDR or an ITDR couldn't cover.

I can give you a quick specific example of how I use Huntress Managed Security Awareness Training with my clients or internally; we deploy it internally as well, as we are an IT company. It is really important that we ourselves and our engineers can spot the difference, because just because we are IT literate does not mean that we can always spot the difference. Or we can spot the difference, but the hesitation to click on something and just check what comes in matters. We have had customers experience significant breaches where they sent a lot of money or information or had loss of business due to these types of attacks. Avoiding that is where I would say we have had the most impact, seeing a reduction in those types of incidents happening.

Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity. There are a lot fewer tickets about suspicious emails, and a lot more of a positive understanding from users about what an attack looks like. In terms of tools for us, it helps our relationship with customers. We can send them reports that are good criteria and good information we can give them to show how we are protecting them. This adds value there.

Using Huntress Managed Security Awareness Training alongside the other Huntress products, ITDR and EDR, is beneficial. It is a good product that is easy to deploy alongside them.

I think the best feature of Huntress Managed Security Awareness Training is the fact that it runs itself. Many IT companies want to offer these services, but they do not really have experience or they do not have the time and energy to keep the quality going, or you do put the effort in and it becomes unprofitable. Huntress recommends the courses and sets the criteria for you and it can all be managed. I really appreciate how the emails come in and look current and realistic, not obvious spam. I appreciate that the course content will change depending on how much a user has failed. If they just clicked on the email or entered information, it will tell them what they can do better next time and give them extra training. You do not have to worry about that; it is all automatic. It is also made in such a way that it is keeping up to date, I believe with information from Huntress's SOC team. The up-to-date content reflects what people are seeing in the wild, so you know you are getting really new content.

Huntress Managed Security Awareness Training could be improved by varying the domains that you send from. After a few attempts, you can work out that they are all coming from the same few domains. I also think some emails could look a bit worse; sometimes they are a bit too perfect. I feel the real attacks often have spelling mistakes or formatting problems.

I have been using Huntress Managed Security Awareness Training for two years.

Huntress Managed Security Awareness Training is very stable with no issues.

The scalability of Huntress Managed Security Awareness Training is unlimited. We can deploy it to an Entra ID tenant and do group-based deployment. It is really easy with no issues there. If we want to scale it to ten users or one thousand users, I do not really see a problem with that.

I have never had reason to ask support for Huntress Managed Security Awareness Training. We had a significant amount of onboarding and help, which was very thorough. After that, after getting up to speed with the onboarding, doing a demo, and going through the first customer, we really did not need any help after that.

I have not previously used a different solution before Huntress Managed Security Awareness Training.

It is very easy to deploy Huntress Managed Security Awareness Training because it integrates with Entra ID, so you can pretty much deploy it to everyone or a group. That is pretty seamless. Onboarding of new users is easy and seamless. It also gives you a good reporting dashboard that you can share out with customers. Key people there can review and they can target different areas. They can say that a particular department or maybe the accounts team or finance team needs to have this training. You can kind of target different sectors to make sure you get the education where you need it.

I see a return on investment with Huntress Managed Security Awareness Training as it is a new product in our repertoire. I would say that per client, it adds in a couple hundred pounds worth of revenue every month. So it is definitely worthwhile considering the amount of effort you have to put in.

My experience with pricing, setup cost, and licensing for Huntress Managed Security Awareness Training is fine. The pricing was clear and the RRPs were clear. I was made aware of all the prices going in and the terms of all that. I have not had any issues with the pricing. It is fairly competitive compared to other products. You can go in at many different rates to suit what your customer needs, which is from small to really big enterprises.

I evaluated other options before choosing Huntress Managed Security Awareness Training; we had a few demos with KnowBe4, but we found the pricing was fine and how the system deployed was fine. However, the course material they use is pretty out of date. The feedback to users at the time did not really point out in an email how to tell the number one thing, such as looking at the email address it came from, checking if the email address is masked, or looking for spelling mistakes. It did not pull up the email and point out and highlight in a box around the bits of the email where the problem was. So, it was good educational material, but not as up to date as Huntress and not as educational in terms of going through the anatomy of the email to show where the problem was.

I choose a rating of ten for Huntress Managed Security Awareness Training because as a partner, it is easy to deploy. It stacks up against other security awareness training platforms like KnowBe4 because it uses real data in the field that is live. It is more reactive and it is faster. We are not teaching people about old tricks; it is all about new tricks. It points out in emails and tells users how they can look for the issue in the email, rather than just saying to be wary of emails. It actually gives them real, physical training on that. It also identifies to you and to our customers where the weakest members of staff are so they can take further action about that. The whole process feels quite seamless, so you do not have to worry about configuring it or how it gets up to date. It is not going to fall or drift and become one of those products you put in that eventually becomes unproductive. It kind of stays up to date by itself.

My advice to others looking into using Huntress Managed Security Awareness Training is that if you are looking for a value-adding tool to go alongside your other Huntress products, this is an obvious choice.

I have additional thoughts about Huntress Managed Security Awareness Training. I really appreciate the animation department where they worked with South Park. It made the animation videos a bit more engaging and a bit fun, rather than really corporate and boring.

I have been using Huntress Managed Security Awareness Training for the last three years. We use Huntress Managed Security Awareness Training to deliver monthly security training or phishing simulations to employees. A specific example is a phishing test to identify users who were more likely to click a suspicious link, then automatically assign a targeted training to help them recognize and report the phishing attempt in the future.

It fits into our workflow because the training and phishing simulations are largely automated, requiring minimal administrator effort while helping maintain ongoing security awareness across the organization. It integrates seamlessly with our security workflow. The combination of automated training, phishing simulations, and reporting helps us maintain a strong security culture without creating a significant administrative burden for our IT and security team.

The automated phishing simulation has increased engagement by giving employees practical, real-world opportunities to identify suspicious emails rather than relying solely on the training content. The targeted follow-up training helps to reinforce the lessons immediately after a mistake is made, which has improved retention and awareness. Over time, we have seen employees become more cautious with unexpected emails and more proactive about reporting potential phishing attempts.

Our experience with the lightweight LMS has been positive overall. Creating and uploading custom training is straightforward, and the interface makes it easy to organize and assign materials to users. While it may not have all the advanced features of a dedicated enterprise LMS, it provides the flexibility we need to supplement Huntress Managed Security Awareness Training's built-in training with organization-specific content. Simplicity and ease of administration are among its best strengths.

Assigning behavior-based tasks has been relatively easy. The platform helps to identify risky behaviors, such as interacting with a phishing simulation, and it is straightforward to assign tasks for follow-up training. The process is largely automated, which reduces administrative effort and ensures users receive relevant training at the right time. This has made it easy to address specific risk areas without requiring extensive manual intervention from our team.

Huntress Managed Security Awareness Training is used because its day-to-day value is less about the training itself but more about maintaining consistent employee engagement, tracking the completion rate, identifying users who may need additional coaching, and reducing the likelihood of a successful phishing attack. It is not only a security awareness tool. They have an updated package about the trainings, about the module, and they give you a simulated environment where users can really get a feel for how an actual attack looks. It is not only a video-related training where you have to go through the video, watch the video, and that is it. It is not an annual training. Time to time, we identify the users, and that gives us a simulated phishing attack environment so that in a real attack scenario, they can be aware.

A specific example is a phishing test to identify users who were more likely to click a suspicious link, then automatically assign a targeted training to help them recognize and report the phishing attempt in the future. It is not only a normal training. This training gives you up-to-date content, a real-life environment, and that is fully controlled by Huntress. You do not need to do the content creation and all those things. Those will all be taken care of by Huntress Managed Security Awareness Training.

There are many features, but the simulated simulation environment stands out the most. The features which stand out the most are the automated phishing simulation and targeted follow-up training. The short, engaging training content helps to improve participation, while the reporting and risk insights make it easy to track progress and identify users who may need additional coaching. The managed approach is especially valuable because it reduces the administrative workload required to keep the program running constantly.

Overall, we are satisfied with the platform, but there are a few areas that could be improved. More customization options for the training campaigns and phishing simulations would be helpful, as would additional reporting analytics to better track long-term trends in user progress. It would also be valuable to have more role-specific training content tailored to different departments or risk profiles.

The platform is easy to use and effective as it is, so the suggestions are more about adding flexibility and deeper insight, rather than addressing major shortcomings. Enhanced customization, more reporting, and additional specialized training content would make an already strong solution even better.

The features that need to be added would be for flexibility, not addressing major shortcomings.

I have been working in my current field for 10 plus years.

Customer support is quite good. We have a dedicated support team we can call. They are very supportive for creating new things and whenever we have an issue. I would give them a 10 out of 10 rating for customer support.

We were using the native Microsoft phishing simulation. We switched because of Huntress Managed Security Awareness Training's convenient, real-case simulations, automation, reduced administrative overhead, plus just-in-time training. That is the reason we switched to Huntress Managed Security Awareness Training. We have switched directly to Huntress Managed Security Awareness Training.

Our experience was positive. The licensing model was straightforward and easy to understand, and the implementation process was smooth with minimal setup effort.

I would say it is a cost-effective solution. Our experience was positive. The licensing model was straightforward and easy to understand, and the implementation process was smooth with minimal setup effort. From a value perspective, the combination of managed training, phishing simulation, and automated administration made it a worthwhile investment and helped reduce the internal resources required for our security awareness.

If you are looking to reduce the overhead on IT and want a customized solution that is up-to-date with market standards and gives a real-time phishing simulation scenario to end users, Huntress Managed Security Awareness Training is one of the best solutions.

We have seen the phishing report count has increased. Earlier, fewer people were reporting phishing links, but now they are very cautious. The reporting of phishing attempts has increased. It cannot be measured on quantity, but we have seen that awareness has truly increased among the user base.

The memorable, story-driven episodes are effective at changing user behavior because they present security concepts in a realistic, relatable way, rather than as a purely technical lesson. Employees are more to remember the key takeaways and apply them to their day-to-day work. For example, after training focused on phishing and social engineering, users become more cautious about unexpected emails, suspicious links, and requests for sensitive information.

A good example is when an employee clicks a link during a phishing simulation. Instead of just pointing it out, the platform immediately provides training that explains the warning signs that were missed and how to identify similar threats in the future. This just-in-time approach makes the lesson more relevant because it is tied directly to a recent action, reducing the likelihood of the same mistake being repeated.

I would rate this product 9 out of 10 based on my overall experience.

I would describe the ease of assigning behavior-based tasks and targeting risky behaviors in my organization as straightforward. The solution also sends reminders to users.

There is really no learning curve when it comes to Huntress Managed Security Awareness Training. It is not complicated if I am being honest. New starters can be automatically enrolled and assigned modules, which is a nice touch when onboarding new people. From an admin perspective, we set it up and then essentially forget about it. We set reminders for users and managers automatically, and then we obviously receive the monthly report as well, so it is fairly easy to manage.

I would assess the impact of memorable episodes on changing user behaviors as fairly engaging because they are story-driven, around five to ten minutes in length. People normally tend to complete them without being chased.

The best features of Huntress Managed Security Awareness Training that I prefer include the built-in leaderboards and badges. This gives users a bit of motivation to engage with the content. In terms of the phishing simulations, if someone clicks, they are automatically assigned the relevant training for that specific simulation, which I think is quite clever.

When comparing it with other solutions, I think it squares up fairly well. We have used a solution called KnowBe4 for training prior. I have certainly not noticed any issues with Huntress Managed Security Awareness Training, so I have been fairly happy.

Overall, Huntress Managed Security Awareness Training has fewer modules than KnowBe4, if I am being honest. That would probably be the biggest difference that I have noticed in terms of the modules available.

I believe Huntress Managed Security Awareness Training effectively targets human risk with just-in-time training for risky behaviors, and I am fairly happy with that.

I am not sure if we are using the Managed Learning feature, to be honest.

The lightweight LMS does not ring a bell for me. I do not think we are using it.

I do not think we have used the Threat Simulator feature. We are only using Huntress Managed Security Awareness Training for the phishing simulations and some of the training modules after that, so I am not too familiar with that feature.

Overall, having used Huntress Managed Security Awareness Training for twelve months, I think we have seen less engagement with the phishing emails post-training, which obviously means the information is going into the users. Because the content is fairly engaging, there is definitely a noticeable improvement in terms of our cyber security.

Huntress Managed Security Awareness Training does not require any maintenance, as that is handled by the vendor; we do not have to do any updates that I am aware of.

I would rate this product an eight overall.

My main use case for Huntress Managed Security Awareness Training is educating our cybersecurity teams on the utilization of Huntress Managed Security Awareness Training and also general awareness of the latest threats and vulnerabilities.

A specific example of how I use Huntress Managed Security Awareness Training with my cybersecurity teams is that it is also used to evaluate team members on their knowledge of the latest threats and the awareness of security within the organization, and we have done this every three months.

I have covered the use cases comprehensively in my previous answer.

The best features Huntress Managed Security Awareness Training offers include the latest threat information, the latest vulnerabilities, and the ability for the team to review them at their own pace and then be part of a group discussion at a later stage.

The group discussion aspect for my team is usually productive, and I find that the self-paced learning helps my team stay engaged by bringing different perspectives after the team has undergone the awareness trainings. When the discussion takes place, there are always different views and a common consensus is arrived at the end.

Huntress Managed Security Awareness Training has positively impacted my organization by helping our team keep track in terms of the latest threats, the latest cybersecurity trends, and what is basically required for us to be secure.

I do not see anything specific for improvement for Huntress Managed Security Awareness Training per se, as I think it is a good solution to have.

If I had to think of one small area for improvement, integration into other platforms would help, but that is totally up to Huntress Managed Security Awareness Training team. Integration into our internal tools to ensure it is propagated automatically would be nice, but that is not a big deal.

I do not think any other improvements are needed for Huntress Managed Security Awareness Training that I have not mentioned yet.

I have been using Huntress Managed Security Awareness Training for four years.

Huntress Managed Security Awareness Training is very stable.

Huntress Managed Security Awareness Training is scalable based on the latest threats.

The customer support for Huntress Managed Security Awareness Training is very effective.

We went for Huntress SIEM, and Huntress Managed Security Awareness Training platform was an add-on to the existing SIEM.

My experience with pricing, setup cost, and licensing for Huntress Managed Security Awareness Training went quite smoothly, and we had no hiccups.

We have definitely seen a return on investment in terms of knowledge gained, and the team is better prepared now to handle ongoing threats and the latest threats.

It is quite easy to assign behavior-based tasks targeting risky behaviors in my organization as long as they have a collaborative platform like Huntress SIEM.

I have used the threat simulator feature, and it is definitely a useful tool for practical learning as not everything is theory-based; we can actually simulate threats and see if the team is able to pinpoint and find the actual logs for threat hunting.

The frequency of updates to tradecraft scenarios impacts my team's preparedness for new types of phishing attacks because the latest threats are always evolving, and the latest scenarios available on the platform help in training.

Huntress Managed Security Awareness Training effectively targets human risk with just-in-time training for risky behaviors by alerting our teams when there is a zero-day vulnerability leaked into the open. This allows them to go through all the identified patterns, risks, and the recommendations for remediating that particular incident to be proactive.

We find teams discussing with each other on the latest threats and what they have learned in the previous weeks and how it can be practically employed in day-to-day security operations, showing the impact of memorable episodes on changing user behaviors.

I am using the managed learning feature, and it has been useful to allocate bite-sized trainings to the team members week on week and also keep track of their progress.

My advice to others looking into using Huntress Managed Security Awareness Training is to definitely try before buying. I would rate this product a 9 out of 10.

I switched from KnowBe4 to Huntress Managed Security Awareness Training primarily due to the overall experience, pricing, and general feedback from my internal team. The look and feel of the training and phishing modules were significantly better and more relevant than KnowBe4. Huntress Managed Security Awareness Training is a better and more modern platform compared to KnowBe4.

The usability and end-user experience from both the training and phishing modules stand out as key improvements to how the organization functions.

Assigning behavioral-based tasks targeting risky behaviors in my organization is easy to set up. I find the impact of memorable episodes on changing user behaviors to be good. Although it has only been a couple of months, the benefits of security awareness training are quite impactful. When we sent the initial training and onboarding experience internally, we got great results. People found the training provided through Huntress Managed Security Awareness Training far better than our previous platform, and I expect it will have more results as we use it more internally and for our clients.

The main benefits I have seen from using Huntress Managed Security Awareness Training are improved usability and end-user experience from both the training and phishing modules. The setups are all great, making it a fantastic platform compared to where we were previously.

It would be great to see adjustment capabilities for the Managed Learning feature. Currently, it is set to either monthly or quarterly, but it would be beneficial to set when those quarters are sent out. Right now, the schedule is the first of January, then three months after that, and three months after that. Outside of that, everything else is excellent.

I have been using this solution for a couple of months.

The support team at Huntress Managed Security Awareness Training is great and provides excellent support.

I switched from KnowBe4 to Huntress Managed Security Awareness Training primarily due to the overall experience, pricing, and general feedback from my internal team. The look and feel of the training and phishing modules were significantly better and more relevant than KnowBe4. Huntress Managed Security Awareness Training is a better and more modern platform compared to KnowBe4.

The initial setup process for Huntress Managed Security Awareness Training worked well. They have Direct Message Injection for both Google and Microsoft 365, which is valuable because many places lack support on the Google side. This capability allowed me to avoid having to work with email filters and IP whitelisting. I simply installed it inside of Entra or Google Workspace, turned on a couple of different settings that are detailed in the knowledge base articles, and then started sending test phishing and training. The overall setup was great. There are a few fine-tuning settings that can be adjusted on a per-organization basis, but nothing too complicated. I am currently moving people from a previous solution to Huntress Managed Security Awareness Training, and this process is proving to be quite easy. I am managing this transition across multiple organizations.

It is probably too early to measure return on investment, but the benefits of security awareness training generally show ROI through fewer breaches and more phishing emails being reported.

The pricing for Huntress Managed Security Awareness Training was cheaper than my current product by a significant amount. The licensing costs and everything were bundled together, resulting in a cheaper and better solution.

I evaluated other options including Proofpoint's security awareness training and Microsoft's built-in Defender solution, but I opted for Huntress Managed Security Awareness Training.

If you care about security awareness training, I would definitely recommend Huntress Managed Security Awareness Training. The fact that it is real-world and the training is linked to your geolocation is a significant advantage. The inline training upon failing a test is also excellent. With other solutions, you simply fail the test and move on, whereas Huntress Managed Security Awareness Training shows you exactly where you failed and helps you build more information on that topic. The training is flashy, modern, and great for learning. I would strongly recommend this solution and encourage you to reach out to their support team because they are excellent and will help support your implementation. I give this product a rating of ten out of ten.

My usual use cases for Huntress Managed Security Awareness Training include sending out phishing emails and sending phishing courses to all employees.

I installed Huntress Managed Security Awareness Training in my company to provide awareness about security and best practices, and also to stay up to date with employees' knowledge about different kinds of phishing attacks that are occurring and what they are aware of.

The features of Huntress Managed Security Awareness Training that I have found most valuable include the managed solution aspect, which is beneficial for the majority of companies like ours because we do not have enough time and do not want to spend a lot of time creating courses, sending them out to employees, monitoring them, creating phishing simulations, sending them out, and waiting for results to complete. After monitoring, we can assign even more courses to the failed users.

The ease of assigning behavior-based tasks targeting risky behaviors in my organization while using Huntress Managed Security Awareness Training is straightforward; I just have to go there and click on it. Because we also use Datto EDR, it is even integrated, which helps us with assigning courses.

I assess the impact of memorable episodes on changing user behaviors with the results that we get, as it would be much easier for us to know because with all the reports that we are getting, it is easier to know how many people are failing and for what reason they were failing.

Huntress Managed Security Awareness Training effectively targets human risk with just-in-time training for risky behaviors by allowing us to choose one month or quarterly, which depends on us. There is also a custom base, so I can assign only one course to all users on a weekly basis or fortnightly; I can choose my custom option. However, they usually do either monthly or quarterly, and we can choose what we want.

Huntress Managed Security Awareness Training has kept my team's training up to date; every week they release different courses, mostly about AI because that is what is trending now, and they try to send courses like that, which is actually good.

The frequency of updates to tradecraft scenarios impacts my team's preparedness for new types of phishing attacks without a specific schedule because if there is a zero-day attack today, it might affect everybody. Sometimes Huntress pushes the course maybe the next month, which is good, but there is nothing specific. There may be a few months without any attack, and they can just brush up on the previous one. Then tomorrow, there may be another attack on Windows, and they can communicate, 'Please do not click on these links. Please do not scan this QR code or something like that.'

In my opinion, Huntress Managed Security Awareness Training can be improved by adding the French language because we are in Quebec; all the courses currently have only subtitles. Users can choose English, French, and other languages, but they do not have the voice in French, which is what I wanted.

I have been working with Huntress Managed Security Awareness Training for almost three months.

We do not see any issues.

I evaluate that Huntress Managed Security Awareness Training is highly scalable; we just set it up one time, and then tomorrow if there are 100 more people joining the company, it is automatically added. We just need to pay for more licenses.

Overall, the technical support of Huntress is very good; they are super fast and responsive because I have live chat, and they will follow up with emails, making everything excellent. I would give them a nine or something.

Positive

I used a different solution for these use cases; I was using TerraNova.

I decided to switch from TerraNova to Huntress Managed Security Awareness Training mainly because it is managed. Since we also have Huntress EDR, it is better to be under one vendor for different things instead of having a separate vendor for every different application. It will be integrated, which is a best feature; for example, if there is a password file on my system, Huntress EDR captures it and communicates that I have a file called passwords on my desktop and I should take action or something. In the notes, it states that I can assign a password policy module to this particular user. I can just open SAT, click on the password policy, and push it to that user. The integration makes our life a bit easier.

I participated in the initial setup and deployment of Huntress Managed Security Awareness Training, which was very easy; it is just SSO integration, and it hardly took 15 to 20 minutes.

I have seen a return on investment with Huntress Managed Security Awareness Training in terms of time; definitely a lot. As for money, since we did not have any attacks, I cannot say. Perhaps if tomorrow there is an attack and a billion dollars are saved, then the answer would be affirmative.

Since starting with Huntress Managed Security Awareness Training, I have seen benefits, including that people are aware of the different kinds of attacks; since it is managed, we do not have much to do, which is good so far. Overall, you just set it up and forget; we do not need to do any changes or anything. It is good that we do not need to monitor anything, and we also have customizations such as sending reports to the department managers or the user's manager, so everything is automated, which is good. The only thing is French; if it were there, perhaps that would have helped us, specifically Quebec companies.

I think that the pricing and licensing of Huntress Managed Security Awareness Training is a little bit higher compared to other solutions that I have used in the past. However, since it is managed, it is worth paying.

My main use case for Huntress Managed Security Awareness Training is educating end users. A specific example of how I use it to educate end users includes conducting phishing simulations, and if they click on something that could be bad, it gives them applicable training material.

Huntress Managed Security Awareness Training offers the best features through phishing simulations and regular monthly video training.

Users respond to the monthly video training by finding it both engaging and easy to follow.

Huntress Managed Security Awareness Training has positively impacted my organization by bringing good educational resources to end users.

I have definitely noticed improved user awareness since implementing Huntress Managed Security Awareness Training.

Huntress Managed Security Awareness Training effectively targets human risk with just-in-time training for risky behaviors, and users will receive training videos within minutes after clicking on a phishing simulation.

I cannot think of a way for Huntress Managed Security Awareness Training to be improved as it is a good product.

I have been using Huntress Managed Security Awareness Training for eight months.

Huntress Managed Security Awareness Training is stable.

Huntress Managed Security Awareness Training is very easy to scale.

Huntress Managed Security Awareness Training's customer support is outstanding. On a scale of 1 to 10, I would rate the customer support a 10.

We did not previously use a different solution.

We are a partner and a reseller with this vendor, beyond being just a customer.

I have definitely seen a return on investment as there has been increased awareness within the office, so I am certain we have not clicked on malicious activity because of this.

My experience with pricing, setup cost, and licensing was a good experience.

We did not evaluate other options before choosing Huntress Managed Security Awareness Training.

I would describe the ease of assigning behavior-based tasks targeting risky behaviors in my organization as very easy because I do not have to do anything; it is already done.

The impact of memorable episodes, such as the monthly video training, has been well received by end users, and they seem to appreciate it overall.

I do not think I have used the Threat Simulator feature.

We are not using the managed learning feature.

Regarding Huntress Managed Security Awareness Training's AI capabilities, I am not sure about its governance and security. I have not noticed any mistakes or it missing anything regarding Huntress Managed Security Awareness Training's AI capabilities, but I am unaware of any AI capabilities within the security awareness training.

My advice to others looking into using Huntress Managed Security Awareness Training is to definitely look into it as I would highly recommend subscribing to it. I would rate this product a 10 overall.

We primarily set up our end users with accounts, and then we send out simulated phishing attacks, and then direct additional training for the users as a result of their responses to the phishing simulations to try to keep the end users knowledgeable of the threat landscape.

The EDR that we use has positively impacted our cyber carriers. Because we use Huntress EDR and Huntress Managed Security Awareness Training, they have affected the premiums positively. Overall, our satisfaction with Huntress is high relative to the security operations center being so diligent. They catch things within seconds, and it's remarkable.

My favorite part is that there are simulations already built into Huntress Managed Security Awareness Training, and I don't have to do much other than select the nature of the phishing simulation. There are hundreds of them to work with. There is very easy management.

Maintenance and setup of behavior-based tasks targeting risky behaviors in my organization is extremely easy.

It would be nice if Huntress Managed Security Awareness Training was a little less expensive.

It would be beneficial if there were a way that we could separate the training into categories, such as administration users or mid-level users, so that we can target the phishing simulations accordingly in Huntress Managed Security Awareness Training.

I have been using this for just a year now.

I have not had any crashes, downtimes, or performance issues with it.

I would rate the support team at least an eight out of ten.

I had used a product through Proofpoint, though I cannot recall the exact name. We had some bad breaches occur when we were using SentinelOne, and we started researching our options and Huntress came to the top on several lists, so we decided to give them a try.

There were some complexities in the initial setup process of the Huntress technologies. We use a lot of automation and getting the APIs set up correctly was a little difficult, but support was very gracious and helped us through that.

We work directly through Huntress.

We find Huntress cost effective. One bad actor could really destroy the entire business, so we have to do what we have to do.

The frequency of updates to tradecraft scenarios has a positive impact on my team's preparedness for new types of phishing attacks. It overall has a positive impact.

Huntress Managed Security Awareness Training targets human risk with just-in-time training for risky behaviors. It seems to be working well.

Huntress Managed Security Awareness Training is opening people's eyes to the magnitude of the threat landscape. It's not just phishing emails anymore. It's all categories of all communications. It has really opened up our users' awareness to that side of it.

Huntress is scalable.

The key piece of advice for other organizations considering Security Awareness Training would be the ease of administration. I give this review a rating of ten out of ten.

Our main use case for using Huntress Managed Security Awareness Training is that it functions as a fully managed human risk management platform designed to turn employees into a reliable first line of defense. With the help of this security awareness training, we are training our employees by leveraging them with real-world threat intelligence from millions of endpoints, and it delivers expert-backed training and dynamic phishing simulations to actively lower human risk.

In this technological era, there are very high chances of online threats and digital threats through third-party services, third-party sites, or through email and phone numbers. That is why we have chosen Huntress Managed Security Awareness Training for our organization employees to train them on human risk management so that it can turn our employees into a reliable first line of defense.

Huntress Managed Security Awareness Training provides the Managed Learning Plan, in which experts from Huntress R&D and the SOC department automatically curate and assign monthly training episodes based on the latest global threat trends. The second feature is Realistic Phishing Simulations, which provides access to a library of interactive, high-quality phishing tests and threat simulations crafted to mimic modern attack vectors. The last feature is Phishing Defense Coaching and Remediation, where if an employee interacts with a simulated phishing email, they receive in-the-moment coaching to correct risky behavior right when the teachable moment occurs.

From all of these three features, we have found the Realistic Phishing Simulation to be the most usable and also the most important one because it provides our organization employees with access to a library of interactive, high-quality phishing tests and threat simulations crafted to mimic modern attack vectors. Using all of these things and becoming accustomed to them, our employees are getting trained effectively in all of these fields.

Huntress Managed Security Awareness Training has positively impacted our organization. Before using this security awareness training program, our organization employees were not able to recognize the types of threats that they were encountering in their daily work or in their organization's online operations. After we started using Huntress Managed Security Awareness Training, our employees are getting trained more each day and they are becoming sufficiently knowledgeable about the threats they encounter. Now they are able to recognize threats and also find ways to mitigate those threats.

Huntress Managed Security Awareness Training can improve their program with the help of more documentation on the types of services that they are providing. They can provide more detailed information about their services, their platform, user reviews and feedback so that any new customer who is trying to participate in this security awareness training program can access all of these documents before joining, making their decisions easily and smoothly.

I have been working with this solution for five months in my current field.

Huntress Managed Security Awareness Training is very stable.

Huntress Managed Security Awareness Training is very scalable. I can scale this security awareness training program from low to high types of organizations, and I can scale it from public to private or on-premises cloud.

Customer support is very useful and very good.

We were not using any other solution previously. We have directly switched to Huntress Managed Security Awareness Training and we have not evaluated any other options.

Our experience with the pricing, setup cost, and licensing was very good and smooth because of the customer care and expert teams provided by Huntress.

For this particular training program, we are taking help from Huntress. They are providing us with their specific teams, their specific inputs, and their online training programs. They are training our organization employees and providing them with real-world threats intelligence inputs from millions of endpoints so that all of these employees can train with expert-backed training and can also train in dynamic phishing with the help of simulations to lower human risk.

We have seen a return on investment. The organization is now able to save money, save time, and the number of incidents is also significantly lower. All of this is possible because of the security awareness training program managed by Huntress.

The advice I will give to others looking for a particular security awareness training program is that if you are seeking a program that offers hands-on phishing simulations to help train employees to spot modern social engineering tactics, Huntress Managed Security Awareness Training is an excellent choice. It also provides measurable results with actionable reporting to track human risk exposure over time and prove compliance. It is designed specifically to be headache-free for resource-strapped organizations and managed service providers. I have given this review a rating of 9 out of 10.