What is our primary use case?
My main use case for Huntress Managed Security Awareness Training is employee security awareness training, especially phishing awareness, simulated phishing campaigns, and helping users recognize common social engineering threats.
For example, I used Huntress Managed Security Awareness Training to run simulated phishing campaigns with realistic email scenarios. I tracked which users interacted with the emails and used the results to identify users who needed additional awareness training.
I also find Huntress Managed Security Awareness Training useful for reinforcing phishing awareness through regular training and simulations. It helps me measure user awareness and focus additional training on areas where users may be likely to fall for social engineering attempts.
How has it helped my organization?
Huntress Managed Security Awareness Training has helped improve overall phishing awareness across the organization. The simulated campaigns make employees more aware of common social engineering techniques, and the reporting helps me identify areas where I need to provide additional training.
I have seen improvement in user awareness over time with Huntress Managed Security Awareness Training. The number of users interacting with simulated phishing emails has gradually decreased, and users have become more likely to recognize and report suspicious emails instead of clicking on them.
The memorable episodes in Huntress Managed Security Awareness Training have a positive impact because they make security topics easier for users to remember. For example, short and realistic phishing scenarios help users recognize suspicious links, unexpected attachments, and social engineering tactics. Over time, I have seen users become more cautious and more likely to report suspicious emails.
What is most valuable?
The best features Huntress Managed Security Awareness Training offers for me are the phishing simulations, security awareness training content, easy campaign management, and reporting. The reporting is especially useful because it helps me track user behavior and identify areas where additional training is needed.
The reports from Huntress Managed Security Awareness Training are fairly easy to generate and understand, so sharing them with the team or leadership is straightforward. I use the results to identify common gaps and adjust future phishing simulations and awareness training accordingly.
Overall, Huntress Managed Security Awareness Training is easy to use and provides a good combination of training, phishing simulations, and reporting. It gives me a simple way to improve user awareness without adding much administrative effort.
Regarding Huntress Managed Security Awareness Training's AI capabilities, the AI output has been generally accurate and reliable for supporting security awareness training. I still prefer to review the AI-generated content before using it in a training or phishing campaign, but overall, it provides useful and relevant results.
I use the managed training feature in Huntress Managed Security Awareness Training. It helps keep training consistent and up to date by providing regular awareness content and covering current phishing and social engineering techniques. It also reduces the effort needed to manage training manually.
Huntress Managed Security Awareness Training is quite effective because the training is provided close to the risky behavior, which makes the lesson more relevant. For example, if a user clicks a simulated phishing link, they can immediately receive guidance explaining the warning signs and why they should have checked before clicking.
I use Huntress's lightweight LMS. My experience with creating and uploading custom training is positive. The process is straightforward, and it is easy to add organization-specific content when I need to address particular security awareness topics.
It is fairly easy to assign behavior-based tasks targeting risky behaviors in my organization with Huntress Managed Security Awareness Training. I can target specific risky behaviors and assign relevant training without much manual effort. The main thing is making sure the tasks are relevant to the user's behavior, so the training is effective.
I have used the Threat Simulator feature in Huntress Managed Security Awareness Training. It reinforces learning by giving users realistic examples of threats such as phishing and social engineering scenarios. It helps users understand the risks in a practical way and encourages them to be more cautious with suspicious emails and links.
What needs improvement?
One area for improvement for Huntress Managed Security Awareness Training would be adding more variety and customization into phishing simulations and training content. More advanced reporting and deeper user-level insights would also be helpful for identifying specific training gaps.
Another improvement for Huntress Managed Security Awareness Training would be more frequent updates to the training content to cover newer social engineering techniques and emerging phishing trends. More flexibility in customizing campaigns for different teams would also make the platform more useful.
For how long have I used the solution?
I have been using Huntress Managed Security Awareness Training for 1.8 years.
What do I think about the stability of the solution?
I would say Huntress Managed Security Awareness Training is stable. I have had a consistent experience with the platform, and the training, phishing simulations, and reporting have generally worked reliably without major issues.
What do I think about the scalability of the solution?
Huntress Managed Security Awareness Training scales well because I can manage training and phishing campaigns for a larger number of users from one platform. It is easy to add users, assign training, and track the results without significantly increasing the administrative effort.
How are customer service and support?
The customer support for Huntress Managed Security Awareness Training was good overall. Responses were timely, and the support team was helpful when I had questions or needed assistance with the platform. I would rate the customer support for Huntress Managed Security Awareness Training a 9 out of 10.
Which solution did I use previously and why did I switch?
I have previously used another security awareness training solution, but I switched to Huntress Managed Security Awareness Training because I wanted a simpler platform with better phishing simulations, easier campaign management, and more practical reporting.
What was our ROI?
I have seen a positive return on investment with Huntress Managed Security Awareness Training. The main benefit has been improved user awareness and fewer users interacting with simulated phishing emails over time. I also save time by having training, simulations, and reporting in one platform rather than managing them separately.
What's my experience with pricing, setup cost, and licensing?
Overall, the pricing and licensing for Huntress Managed Security Awareness Training were reasonable for the features provided. The setup cost was manageable, and the licensing model was straightforward. I also found the overall cost justified, considering the phishing simulations, training content, and reporting capabilities.
Which other solutions did I evaluate?
I evaluated a few other security awareness platforms including KnowBe4 and Proofpoint Security Awareness before choosing Huntress Managed Security Awareness Training. I mainly compared them based on phishing simulations, training content, reporting, ease of use, and overall cost.
What other advice do I have?
I would rate Huntress Managed Security Awareness Training a 9 out of 10 overall.
I rate it this highly because Huntress Managed Security Awareness Training is easy to use, the phishing simulations are practical, and the reporting makes it easy to track user awareness. It also helps identify training gaps and improve security awareness over time.
Regarding Huntress Managed Security Awareness Training's AI capabilities, I think the AI capabilities are useful, but governance and security are important considerations. From my experience, I would look for clear data handling policies, transparency around how AI is used, and strong controls over user and organizational data. Overall, I am comfortable with the approach, but I would like to see continued transparency as the AI features evolve.
I would recommend Huntress Managed Security Awareness Training to organizations looking for a simple and practical security awareness platform. I would suggest evaluating the phishing simulations, reporting, and training content against specific requirements. It is especially useful if you want to improve phishing awareness without adding too much administrative effort.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?