IBM Robotic Process Automation (RPA) Reviews and Pricing

Luiz Duhau

Technical Lead | WDG projects at a tech vendor with 11-50 employees

Jul 13, 2023

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The tool is reasonably priced and easy to deploy, but the administration of the environment could be better

Pros and Cons

"It is a good tool for automation."

"The users should be allowed to create folders in Control Center."

What is most valuable?

The tool provides different options. It is a good tool for automation. Studio has many options. It helps us reduce development time. We do not have to code scripts.

What needs improvement?

The solution has to improve its features. The administration of the environment could be better. The users should be allowed to create folders in Control Center. Scheduling bots must be improved. The product does not provide an option to organize the scheduling bots in Control Center. It might be a little confusing if we use many bots. We don't have the option to put them in different folders. The logs in the solution could be better.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the solution’s stability a six out of ten.

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IBM Robotic Process Automation (RPA)

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What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten.

How was the initial setup?

The product was easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced compared to other tools. The price could be better. I rate the pricing an eight out of ten.

What other advice do I have?

I will recommend the solution to others. It is a good tool for automation at a good price. The product has to improve the administration and Control Center. The product is less expensive compared to other tools like Automation Anywhere. Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.