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IBM Sterling File Gateway pros and cons

Vendor: IBM

3.9 out of 5

19 reviews
85% willing to recommend

Pros & Cons summary

IBM Sterling File Gateway is a highly configurable solution that excels in secure and reliable file exchange, supporting large transfers up to hundreds of GB. It offers centralized partner management for improved configuration and connection efficiency. Suitable for B2B communications, it features comprehensive automation for monitoring, though reporting challenges and slow technical support exist. File purge limitations and restricted API capabilities could also be improved to enhance integration versatility.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM Sterling File Gateway is highly configurable, eliminating the need for standalone scripting.

It acts as a centralized solution for different protocols, enhancing secure and reliable file exchanges.

The system offers high functionality, including error-handling and business process automation features.

Partner management capability centralizes configurations and connections, supporting efficient B2B communication.

The platform's flexibility and scalability allow for smooth and efficient handling of secure file transfers.

CONS

IBM Sterling File Gateway faces challenges with auto-deployment without service disruptions.

There is a need for expanded API capabilities to enhance integration versatility.

Support for IT translate is deprecated, adding cost for alternatives to customers.

Technical support occasionally struggles with timely and practical responses to use cases.

Issues with purging files after seven days require manual intervention.

IBM Sterling File Gateway Pros review quotes

Technical Manager with 5,001-10,000 employees

Mar 19, 2020

It's highly configurable, there is no need for standalone scripting.

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Enterprise Architect at a financial services firm with 10,001+ employees

Mar 23, 2020

The most valuable aspect is that it has good functionality.

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reviewer1409340

Senior Manager - Architecture and Standards at a financial services firm with 201-500 employees

Sep 1, 2020

This product has been a leader in the field of secure file exchange.

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IBM Sterling File Gateway

Free Report: IBM Sterling File Gateway Reviews and More

Learn what your peers think about IBM Sterling File Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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Performance and Reliability Consultant at a computer software company with 201-500 employees

Nov 10, 2020

Very high functionality with the ability to plug in your own code.

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Founder, Director at perfTech Solutions Pvt Ltd

May 25, 2021

I have found almost all the features valuable.

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reviewer1955103

Assistant Vice President at a financial services firm with 10,001+ employees

Oct 3, 2022

It offers easy utilization of resources for smooth transfers.

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VL

Vincent Lahousse

Application IT Engineer at Macif-Mutualité

Jul 29, 2024

The biggest advantage of the tool is that it acts as a centralized solution for all the different protocols.

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Senior Consultant at HSBC

Jul 31, 2024

What I like best is that the tool is very secure and reliable. We can send huge files, even up to hundreds of GB. The automation depends on the source - it can be through automated processes, manual transfers, shell scripting, or file scripting. Partners can schedule batches according to their needs.

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Nagasaikiran Kesana

Senior Software Engineer at HCL Technologies

Aug 5, 2024

It also has good error-handling methods.

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IBM Sterling Engineer at Westpac Bank

Aug 12, 2024

One feature that we appreciate or use for multiple customers is the routing channel.

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Show 8 more reviews (out of 18)

IBM Sterling File Gateway Cons review quotes

Technical Manager with 5,001-10,000 employees

Mar 19, 2020

I would like to see auto-deployment without service disruptions.

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Enterprise Architect at a financial services firm with 10,001+ employees

Mar 23, 2020

Not a ten because it's a bit complex, not so simple. It's one product but there are many screens.

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reviewer1409340

Senior Manager - Architecture and Standards at a financial services firm with 201-500 employees

Sep 1, 2020

The API capabilities could be expanded to make integration more versatile.

Read full review

IBM Sterling File Gateway

Free Report: IBM Sterling File Gateway Reviews and More

Learn what your peers think about IBM Sterling File Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Performance and Reliability Consultant at a computer software company with 201-500 employees

Nov 10, 2020

Too many features; UI is not good.

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Founder, Director at perfTech Solutions Pvt Ltd

May 25, 2021

IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative.

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reviewer1955103

Assistant Vice President at a financial services firm with 10,001+ employees

Oct 3, 2022

The admin console needs some work.

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VL

Vincent Lahousse

Application IT Engineer at Macif-Mutualité

Jul 29, 2024

The solution's technical support is sometimes slow to understand the use cases, and the answers are not practical.

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Senior Consultant at HSBC

Jul 31, 2024

Based on my experience, there's some room for improvement. We're currently using version 6.1.1, which has a limitation where files are purged after seven days. We have to restart the purge count manually through our standard procedure. This issue should be resolved in the latest version.

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Nagasaikiran Kesana

Senior Software Engineer at HCL Technologies

Aug 5, 2024

We have issues with the stability of this solution, like server-down issues.

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IBM Sterling Engineer at Westpac Bank

Aug 12, 2024

The solution should provide content or videos explaining to freshers how to configure it and what every field means.

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Show 8 more reviews (out of 18)

Product Categories

Product Categories

Managed File Transfer (MFT)

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Product Categories

Product Categories

Managed File Transfer (MFT)

Popular Comparisons

Popular Comparisons

Control-M vs IBM Sterling File Gateway

webMethods.io vs IBM Sterling File Gateway

SEEBURGER Business Integration Suite vs IBM Sterling File Gateway

GoAnywhere MFT vs IBM Sterling File Gateway

MOVEit vs IBM Sterling File Gateway

Sterling Commerce Connect:Direct vs IBM Sterling File Gateway

Aspera Managed File Transfer vs IBM Sterling File Gateway

Axway AMPLIFY Managed File Transfer vs IBM Sterling File Gateway

Globalscape EFT vs IBM Sterling File Gateway

Flux vs IBM Sterling File Gateway

CA XCOM Data Transport vs IBM Sterling File Gateway

TIBCO Managed File Transfer vs IBM Sterling File Gateway

WS_FTP Server vs IBM Sterling File Gateway

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See all alternatives

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