No more typing reviews! Try our Samantha, our new voice AI agent.
Interactive Intelligence Logo

Interactive Intelligence pros and cons

Vendor: Genesys
4.5 out of 5
 

Interactive Intelligence Pros review quotes

MA
CX Team Lead
Nov 15, 2022
Interactive Intelligence is quite user friendly.
Luis Teran - PeerSpot reviewer
Engineer at Cyber Sea
May 15, 2022
The social media integration is excellent.
 

Interactive Intelligence Cons review quotes

MA
CX Team Lead
Nov 15, 2022
The problem with this current system is that the support is not great.
Luis Teran - PeerSpot reviewer
Engineer at Cyber Sea
May 15, 2022
The initial setup can be a bit difficult.