Jira Align Reviews

We have a semi-detailed project plan, and our software groups break down design feature X into sub-tasks in Jira and assign estimates, resources, and due dates. Then they manage a sort of agile sprint. They'll look at task items within the next two weeks, and they track that at the beginning of that two-week sprint. At the end of the two-week sprint, they again see where they ended up. We have had people using it to do essentially earned value calculations. They look at what percentage of work has been completed by estimating the total work for a task or set of tasks, and then they track hours spent against those tasks and percentage complete. 

The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them. 

There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other.

I have not heard anybody complaining about it.

I suspect it is scalable. We have had semi-large software projects managed through it.

We can also use Microsoft Project. However, we generally can't post a Microsoft Project schedule and have each individual engineer go in and update their own tasks or even look at it. In fact, most of the engineers don't even have Microsoft Project as a tool on their PCs. So, they rely on the project manager to post a PDF version of the schedule, and essentially, we end up having to have a meeting every week to say, "Okay, you guys were working on these things, and they were due this week. Did you get them done or not?"

It is not a project management solution in itself. I would call it an adjunct tool to something like Microsoft Project. In Jira, I don't see a way to show project or task dependencies or even a high-level schedule layout. It is more for the individual tasks that are going to be done in the next two-week period, but the big picture of why you have to do those things in that two-week period is kind of missing.

I would rate this solution an eight out of ten. It is not perfect, but I also don't see any big problems with how we're using it.

I used Jira Align when I was working with CACI. We use Jira Align to build and manage workflows, which allows each team to understand their work.

Jira Align helps us manage communication and tasks for a variety of teams without overlap.

I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.

The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.

I used Jira Align for about a year.

It was very stable, and I liked the refresh rate. I know a lot of it also depends on personal network connectivity, but it instantly updates changes.

When you sign in, you will see the different objectives that you would have, and then it would show you bigger objectives, your status, who was using it, and what they completed and what wasn't. If there are linked topics that were part of it, then it will show the aligned tasks.

The support team was very helpful, knowledgeable, and very responsive. Also, when you visit their forum page, they have a chat thread where you can look up problems or questions with other users and get answers from there.

I wasn't part of the initial setup, but the setup was easy when I got access to Jira Align. It was easy to personalize after I signed in, and I could put in my icon, picture, background picture, and thumbnail. So it is easily customizable and you can set up your page. With that, it was easy for all teams to organize their profiles.

The pricing wasn't something they exposed me to because the business development team handled it.

We use Jira Align for project management, product planning, and reporting.

The most valuable features of Jira Align are its product roadmap and reporting.

Jira Align's user interface needs improvement because its user experience is really bad. It takes around a week to onboard any team member in Jira Align because it has a lot of nuances. The materials used to go through the Jira Align tool are time-consuming and academic. I have used Jira Align for eight years, but I had to keep doing many things with Jira for at least three months to understand everything.

Jira Align doesn't recommend anything. Jira Align should improve its AI offerings because it currently has zero AI. The solution's release notes, user stories, and templates are far more boring.

I have been using Jira Align for eight years.

Jira Align's technical support is very bad. It takes around three days for the technical support team to even reply to a customer on how to resolve some issues.

Jira Align is an expensive solution.

Jira Align is deployed on-cloud in our organization.

Overall, I rate Jira Align six and a half or seven out of ten.

We used Jira Align as an ITSM. The solution uses Slack as well. We use Confluence.

I found Confluence most valuable.

For an ITSM tool to be maximized in an organization, it should be tailor-fitted. Unfortunately, some are not good at programming these applications. For example, we've used Jira for some time but never configured the SLA. It depends on the person who is programming the software.

When it comes to a weakness, I don't know if Jira provides training for people who want to be certified with the solution, so that is one of the problems. We depend on the vendor, and the vendor doesn't have enough time to support us, so we need training from Jira.

ServiceNow has a lot of resources. So that may be the game changer there.

I have one year of experience.

Jira Align is stable.

Jira Align is scalable.

When we deployed Jira, there was no support. It's not a problem on the vendor side. It's a problem because no one is properly managing the service services. There is no vendor management at all. But it's not Jira's fault.

The initial setup is quite dynamic.

To be honest, if your company does not have a software developer team, choose something else. If you're not planning to make an SLA, just use something else.

I rate Jira Align a five out of ten.

In my company, the solution is used for managing our day-to-day activities like kanban and scrum.

We have a scrum team in our company. We had adapted scrum long ago. We have been an agile team for a long time now. We do have many use-case stories and backlog items. As and when we get any backlog items, we record all those things in Jira and then build a kanban board and scrum board to take care of with our daily activities.

Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage. We were earlier managing all those things in Excel and other document tools. With Jira Align, everything looks quite organized since it gives us one place or acts as one solution for all our admin activities. Jira Align does not just help with the admin activity. Jira Align helps with the planning and helps its users know what was completed and is still pending. We can see all the backlog items and then analyze the workflow, which is quite helpful. We do have the reporting functionality in Jira Align, allowing us to take care of all the tasks and the backlog items from Jira and then build up some dashboards and other reports for senior management.

The most valuable features of the solution are Jira Align's dashboards and its ability to build customized reports because we have multiple teams here. Multiple people work on the same big chunk of activity, usually broken down into many tasks. With Jira Align, we get to know what task is assigned to which employee while analyzing the workload and identifying what is still pending, what is in process, and what or how many tasks were completed, which is helpful for us to manage a project. To manage our day-to-day activity, dashboard and reporting features are the most helpful.

An area of room for improvement is related to Jira Align's simplicity. Someone who is new to Jira or doesn't have many years of working experience in Jira Align gets easily lost because everything looks the same in the product. The navigational and other workflow features in Jira Align aim to provide ease of use that sometimes creates difficulty for a newcomer or someone new to Jira to get to know where they are once they are in the system. In Jira Align, the navigational feature or the ability to cross over to each screen should be made more precise, and then it would be much more helpful for someone new to Jira.

I have been using Jira Align for seven years. Our organization is a customer of Jira.

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution an eight out of ten.

In my workplace, we have 15 members, who are IT specialists, and mostly developers or architects working with Jira Align.

As of now, we haven't considered increasing the product's use.

I haven't had any experience with the solution's technical support since the tool was always intact and running.

I rate the initial setup a seven on a scale of one to ten, where one point is difficult, and ten is easy.

As a new user, I faced some difficulties when just starting to use Jira Align.

The deployment process takes around half a day, like four to five hours.

The installation phase was done in-house.

Two people, including the agile lead and product owner, are required for the maintenance of the solution.

I recommend Jira Align to those who do not have to handle a lot of backlog items because it gives you a one-stop solution to manage the workflow and then build insights, dashboards, or reports. Jira would be a much more enhanced option rather than using simple Excel sheets or other primary tools.

As a product, I am very much comfortable with it. My only suggestion related to its improvement would be simplifying its overall navigation.

Overall, I rate the solution a nine out of ten.

Jira Align is an excellent tool for project management. We use it to manage our implementations and custom-developed solutions. 

Jira helps us perform complex implementations, and it has excellent tools that simplify task management. 

I like Jira's structured project plan, with tasks and subtasks. Jira can use various external plugins. Third-party providers can add new features to the solution. If I need some functionality, I can usually find an app for it. They have thousands. 

I have used Jira Align for about five years.

I rate Jira Align nine out of 10 for stability. 

I rate Jira Align nine out of 10 for scalability.

Jira's basic setup is easy, but more complex configurations require some expertise. 

We have seen a return. 

Jira Align is reasonably priced at a bout $7 per user. That's the basic price, but you can also purchase add-ons. 

I rate Jira Align nine out of 10. It's highly versatile. When you create Jira, you have two project options: company-managed and team-managed. Team-managed projects are limited. While they may seem complex initially, company-managed projects are much more flexible. Many people might think Jira is limited because they choose the simplest configuration. They should try starting with a company-managed project. 

The most valuable feature of Jira Align is the overall team vision.

Jira Align can improve the visibility of executive teams.

I have been using Jira Align for approximately one year.

Jira Align is highly stable because it is on the cloud.

The scalability of Jira Align is very good.

I have used technical support many times.

I would rate the support from Jira Align a four out of five.

Jira Align is very complex software. It's necessary that the customer have a good experience and understanding of Agile to be able to implement and scale it.

I rate the initial setup difficulty of Jira Align a two out of five.

I have had to have advisors in the executive teams to maintain the activity in the solution. We have five people that maintain the software.

My advice to others wanting to implement the solution is to have a lot of Agile experience.

I rate Jira Align an eight out of ten.

My company is a partner of Atlassian, a Jira vendor. We deploy the solution through a public cloud.

Some of the most valuable features are the configurations and dashboards.

I have not had any issues with Jira Align.

I have been using Jira Align and Jira Service Management for two years. 

The stability of this solution is fine.

The scalability of Jira is fine.

Deployment was very complex.

My company does installations and implementations for Jira.

The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees.

I have also evaluated ServiceNow ITBM, but I believe that Jira Align is better.

I would rate this solution 7 out of 10 because of the price.