We have a semi-detailed project plan, and our software groups break down design feature X into sub-tasks in Jira and assign estimates, resources, and due dates. Then they manage a sort of agile sprint. They'll look at task items within the next two weeks, and they track that at the beginning of that two-week sprint. At the end of the two-week sprint, they again see where they ended up. We have had people using it to do essentially earned value calculations. They look at what percentage of work has been completed by estimating the total work for a task or set of tasks, and then they track hours spent against those tasks and percentage complete.
Systems Engineer at Ortho Clinical Diagnostics
Useful for earned value calculations, tracking tasks, and posting a schedule so that engineers can update their tasks
Pros and Cons
- "The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them."
- "The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them, and they can then update the status on their own in those records that are assigned to them."
- "There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other."
- "There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks."
What is our primary use case?
What is most valuable?
The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them.
What needs improvement?
There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other.
What do I think about the stability of the solution?
I have not heard anybody complaining about it.
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What do I think about the scalability of the solution?
I suspect it is scalable. We have had semi-large software projects managed through it.
Which solution did I use previously and why did I switch?
We can also use Microsoft Project. However, we generally can't post a Microsoft Project schedule and have each individual engineer go in and update their own tasks or even look at it. In fact, most of the engineers don't even have Microsoft Project as a tool on their PCs. So, they rely on the project manager to post a PDF version of the schedule, and essentially, we end up having to have a meeting every week to say, "Okay, you guys were working on these things, and they were due this week. Did you get them done or not?"
What other advice do I have?
It is not a project management solution in itself. I would call it an adjunct tool to something like Microsoft Project. In Jira, I don't see a way to show project or task dependencies or even a high-level schedule layout. It is more for the individual tasks that are going to be done in the next two-week period, but the big picture of why you have to do those things in that two-week period is kind of missing.
I would rate this solution an eight out of ten. It is not perfect, but I also don't see any big problems with how we're using it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a consultancy with 201-500 employees
Workflows are scalable but can sometimes be complex to navigate
Pros and Cons
- "Jira Align helps us manage communication and tasks for a variety of teams without overlap."
- "Jira Align helps us manage communication and tasks for a variety of teams without overlap."
- "The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate."
- "The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate."
What is our primary use case?
I used Jira Align when I was working with CACI. We use Jira Align to build and manage workflows, which allows each team to understand their work.
How has it helped my organization?
Jira Align helps us manage communication and tasks for a variety of teams without overlap.
What is most valuable?
I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.
What needs improvement?
The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.
For how long have I used the solution?
I used Jira Align for about a year.
What do I think about the stability of the solution?
It was very stable, and I liked the refresh rate. I know a lot of it also depends on personal network connectivity, but it instantly updates changes.
What do I think about the scalability of the solution?
When you sign in, you will see the different objectives that you would have, and then it would show you bigger objectives, your status, who was using it, and what they completed and what wasn't. If there are linked topics that were part of it, then it will show the aligned tasks.
How are customer service and technical support?
The support team was very helpful, knowledgeable, and very responsive. Also, when you visit their forum page, they have a chat thread where you can look up problems or questions with other users and get answers from there.
How was the initial setup?
I wasn't part of the initial setup, but the setup was easy when I got access to Jira Align. It was easy to personalize after I signed in, and I could put in my icon, picture, background picture, and thumbnail. So it is easily customizable and you can set up your page. With that, it was easy for all teams to organize their profiles.
What's my experience with pricing, setup cost, and licensing?
The pricing wasn't something they exposed me to because the business development team handled it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Director de PMO at cibergenius
Facilitates efficient project tracking and has a good technical support team
Pros and Cons
- "The technical support team responds quickly and resolves issues effectively."
- "The platform's communication features could be more robust for better team integration."
What is our primary use case?
We use the product for enterprise agile planning, aiding in project management and customer solutions.
What needs improvement?
The platform's communication features could be more robust for better team integration.
For how long have I used the solution?
We have been using Jira Align for Approximately three years now.
How are customer service and support?
The technical support team responds quickly and resolves issues effectively.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process was straightforward and deployed on the public cloud with minimal complexity. It is easy to maintain and we rely on support from the provider for any issues.
What other advice do I have?
We integrate Jira Align with ERP systems like SAP using web services for seamless data exchange.
It facilitates team coordination and project tracking, especially with remote work.
I recommend it for companies with complex project management and agile practices.
I would rate it a nine; it's been instrumental in our project management strategies, though there's room for minor improvements.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: May 2026
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