We use the product for enterprise agile planning, aiding in project management and customer solutions.
Director de PMO at cibergenius
Facilitates efficient project tracking and has a good technical support team
Pros and Cons
- "The technical support team responds quickly and resolves issues effectively."
- "The platform's communication features could be more robust for better team integration."
What is our primary use case?
What needs improvement?
The platform's communication features could be more robust for better team integration.
For how long have I used the solution?
We have been using Jira Align for Approximately three years now.
How are customer service and support?
The technical support team responds quickly and resolves issues effectively.
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Jira Align
June 2025
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How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process was straightforward and deployed on the public cloud with minimal complexity. It is easy to maintain and we rely on support from the provider for any issues.
What other advice do I have?
We integrate Jira Align with ERP systems like SAP using web services for seamless data exchange.
It facilitates team coordination and project tracking, especially with remote work.
I recommend it for companies with complex project management and agile practices.
I would rate it a nine; it's been instrumental in our project management strategies, though there's room for minor improvements.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Jira Align Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
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