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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Jira Align enables efficient management of communication and tasks across various teams, preventing overlap.
It offers valuable features like customizable entries, configurations, dashboards, and the ability for engineers to update task statuses directly.
The roadmap, program board, and reporting features are highly valued for strategic control and project planning.
Jira Align is recognized for its flexible capabilities, which enhance tracking and integration across various departments and project squads.
Cross-team collaboration is significantly improved with Jira Align's integration, allowing seamless creation of linked stories and facilitating better visibility and understanding of project dependencies.

CONS

Jira Align lacks sufficient integration between its tasks and external schedules, creating a need for manual synchronization with tools like Microsoft Project.
Deployment and initial setup of Jira Align are complex, often requiring extensive customization and training to fully utilize the platform's features.
There is a need for improved synchronization between Jira and Jira Align, particularly as data mapping can be inadequate, leading to workflow disruptions.
The current licensing model for Jira Align is costly and has undergone changes, increasing expenses for customers without clear communication.
Jira Align's feature set could benefit from improved automation and more robust communication features to enhance team integration during project management.
 

Jira Align Pros review quotes

it_user1512726 - PeerSpot reviewer
Project Manager at a consultancy with 201-500 employees
Mar 31, 2021
Jira Align helps us manage communication and tasks for a variety of teams without overlap.
it_user1559496 - PeerSpot reviewer
Systems Engineer at Ortho Clinical Diagnostics
Apr 23, 2021
The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them. They can then update the status on their own in those records that are assigned to them.
it_user1512726 - PeerSpot reviewer
Project Manager at a consultancy with 201-500 employees
Jun 23, 2021
The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it.
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user1687116 - PeerSpot reviewer
Senior Lead Technologist at a tech services company with 10,001+ employees
Oct 4, 2021
The linking of PI Objectives with different features was one of the cool things. It had features, epics, and stories out of the box.
SR
Chief Technology Officer at Ongil Private Limited
Nov 16, 2021
Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement.
reviewer1709268 - PeerSpot reviewer
Solutions Architect Leader at a tech services company with 201-500 employees
Nov 2, 2021
Some of the most valuable features are the configurations and dashboards.
Assyr Carvalho Junior Carvalho Junior - PeerSpot reviewer
Solutions Architect Leader at e-Core
Apr 27, 2022
The most valuable feature of Jira Align is the overall team vision.
Kees Beets - PeerSpot reviewer
WW Supply Chain - Strategy and Development - Senior Manager at HP
Apr 27, 2022
I've had no issues with Align's stability.
Vani Bandargal - PeerSpot reviewer
Customer Manager at DXC
Apr 30, 2022
The reporting structure is great.
KK
Sr Associate at a maritime company with 501-1,000 employees
Jun 7, 2022
Align enables the capture of all capabilities.
 

Jira Align Cons review quotes

it_user1512726 - PeerSpot reviewer
Project Manager at a consultancy with 201-500 employees
Mar 31, 2021
The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate.
it_user1559496 - PeerSpot reviewer
Systems Engineer at Ortho Clinical Diagnostics
Apr 23, 2021
There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other.
it_user1512726 - PeerSpot reviewer
Project Manager at a consultancy with 201-500 employees
Jun 23, 2021
One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out.
Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user1687116 - PeerSpot reviewer
Senior Lead Technologist at a tech services company with 10,001+ employees
Oct 4, 2021
It should just have the integration with Jira. We haven't looked at it since Atlassian bought the product.
SR
Chief Technology Officer at Ongil Private Limited
Nov 16, 2021
Lacks sufficient reporting capabilities.
reviewer1709268 - PeerSpot reviewer
Solutions Architect Leader at a tech services company with 201-500 employees
Nov 2, 2021
Deployment was very complex.
Assyr Carvalho Junior Carvalho Junior - PeerSpot reviewer
Solutions Architect Leader at e-Core
Apr 27, 2022
Jira Align can improve the visibility of executive teams.
Kees Beets - PeerSpot reviewer
WW Supply Chain - Strategy and Development - Senior Manager at HP
Apr 27, 2022
The framework could be better.
Vani Bandargal - PeerSpot reviewer
Customer Manager at DXC
Apr 30, 2022
It would be helpful if they had something for capacity planning that was simpler to understand.
KK
Sr Associate at a maritime company with 501-1,000 employees
Jun 7, 2022
The synchronization between Jira and Jira Align takes too long.