Try our new research platform with insights from 80,000+ expert users

Jira Align pros and cons

Vendor: Atlassian

4.0 out of 5

42 reviews
92% willing to recommend

Pros & Cons summary

Jira Align offers enhanced task management, integration features, and customization options, promoting efficient project planning and team-specific workflows. Automation capabilities streamline processes while strategic reports support high-level decisions. However, complex workflows, insufficient integration with Jira, limited reporting, and mobile accessibility need improvement. Additionally, the setup process is complex, and expensive pricing impacts customers. Buyers should consider these aspects when evaluating Jira Align for their organization.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Jira Align allows for extensive customization and quick updates, enhancing symbol and code creation for team-specific needs.

The linking of PI Objectives with features, epics, and stories is highly valuable, providing out-of-the-box capabilities.

Jira Align's ability to integrate third-party plugins expands its functionality, meeting diverse organizational needs.

The reporting and velocity metrics in Jira Align offer significant visibility to project progress and team performance.

The automation capabilities of Jira Align enable users to create rules based on project-specific conditions, enhancing project management efficiency.

CONS

Workflows can be complex to navigate and often lack linkage between Jira records and overarching schedules maintained in other tools like Microsoft Project.

Users experience difficulties with navigation, such as issues with the back button and browsing between pages, which can disrupt workflow.

There is a need for better integration with Jira and other tools like Confluence, Teams, and Slack to enhance communication and task tracking.

Synchronization between Jira and Jira Align is slow, and the platform lacks features like automation and robust communication tools for team integration.

Licensing changes by the vendor have led to increased costs, which were not communicated clearly, creating adoption challenges for customers.

Jira Align Pros review quotes

AS

Principal System Analyst at Fidelity investments

Jun 7, 2022

The OKR experience is great.

Read full review

Global SAP Program Manager (Testing)/Release assurance manager at Schlumberger

Mar 30, 2023

Jira Align is an intuitive tool that features a roadmap view...The initial setup was straightforward...Jira Align is definitely worth the money.

Read full review

Tonia Spight-Sokoya

Program Support for Third Party External SPM Lead Business Execution Consultant/PMP PM at Wells Fargo

Mar 22, 2024

It's easy to set up.

Read full review

Free Report: Jira Align Reviews and More

Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

865,295 professionals have used our research since 2012.

VP of Infrastructure at Credit One Bank

Jun 27, 2022

The initial setup is very straightforward.

Read full review

Agile Consultant at benzne

Mar 12, 2024

Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly.

Read full review

Business and Functional Specialist at Danske IT and Support Services India Pvt Ltd

Jul 17, 2023

Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage.

Read full review

SR

Srinivasan Rengarajan

Chief Technology Officer at Ongil Private Limited

Nov 16, 2021

Velocity and reporting provide good visibility, burndown charts, and particularly velocity measurement.

Read full review

reviewer1512726

Project Manager at a consultancy with 201-500 employees

Jun 23, 2021

The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it.

Read full review

CX

Director, Operation at a tech consulting company with 11-50 employees

Feb 5, 2024

I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity.

Read full review

Customer Manager at DXC

Apr 30, 2022

The reporting structure is great.

Read full review

Show 10 more reviews (out of 41)

Jira Align Cons review quotes

AS

Principal System Analyst at Fidelity investments

Jun 7, 2022

There are fewer customization options in Jira Align due to how it was designed.

Read full review

Global SAP Program Manager (Testing)/Release assurance manager at Schlumberger

Mar 30, 2023

Jira Align fails to provide its users with a complete package in terms of portfolio management.

Read full review

Tonia Spight-Sokoya

Program Support for Third Party External SPM Lead Business Execution Consultant/PMP PM at Wells Fargo

Mar 22, 2024

Other companies that are competitors of Jira and Confluence, they are able to create their active directories for the vendors that don't come in internally.

Read full review

Free Report: Jira Align Reviews and More

Learn what your peers think about Jira Align. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

865,295 professionals have used our research since 2012.

VP of Infrastructure at Credit One Bank

Jun 27, 2022

Maybe some of the terms and the connectivity could be improved.

Read full review

Agile Consultant at benzne

Mar 12, 2024

I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited.

Read full review

Business and Functional Specialist at Danske IT and Support Services India Pvt Ltd

Jul 17, 2023

Someone who is new to Jira or doesn't have many years of working experience in Jira Align gets easily lost because everything looks the same in the product.

Read full review

SR

Srinivasan Rengarajan

Chief Technology Officer at Ongil Private Limited

Nov 16, 2021

Lacks sufficient reporting capabilities.

Read full review

reviewer1512726

Project Manager at a consultancy with 201-500 employees

Jun 23, 2021

One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out.

Read full review

CX

Director, Operation at a tech consulting company with 11-50 employees

Feb 5, 2024

One feature that needs improvement is the tool's ability to change schedules automatically. Users can't simply drag and drop tasks to reschedule them without notifying the entire team. This lack of functionality can hinder project management control, as changes should be communicated transparently to all team members.

Read full review

Customer Manager at DXC

Apr 30, 2022

It would be helpful if they had something for capacity planning that was simpler to understand.

Read full review

Show 10 more reviews (out of 40)

Product Categories

Product Categories

Enterprise Agile Planning Tools

Application Lifecycle Management (ALM) Suites

Value Stream Management Software

Popular Comparisons

Popular Comparisons

GitLab vs Jira Align

Microsoft Azure DevOps vs Jira Align

Jira vs Jira Align

ServiceNow Strategic Portfolio Management vs Jira Align

Polarion ALM vs Jira Align

Rally Software vs Jira Align

OpenText Software Delivery Management vs Jira Align

JIRA Portfolio vs Jira Align

Digital.ai Agility vs Jira Align

IBM Engineering Workflow Management vs Jira Align

OpenText Core Software Delivery Platform vs Jira Align

Planview AgilePlace vs Jira Align

Plutora vs Jira Align

Targetprocess vs Jira Align

Planview Viz vs Jira Align

See all alternatives

Product Categories

Product Categories

Enterprise Agile Planning Tools

Application Lifecycle Management (ALM) Suites

Value Stream Management Software

Popular Comparisons

Popular Comparisons

GitLab vs Jira Align

Microsoft Azure DevOps vs Jira Align

Jira vs Jira Align

ServiceNow Strategic Portfolio Management vs Jira Align

Polarion ALM vs Jira Align

Rally Software vs Jira Align

OpenText Software Delivery Management vs Jira Align

JIRA Portfolio vs Jira Align

Digital.ai Agility vs Jira Align

IBM Engineering Workflow Management vs Jira Align

OpenText Core Software Delivery Platform vs Jira Align

Planview AgilePlace vs Jira Align

Plutora vs Jira Align

Targetprocess vs Jira Align

Planview Viz vs Jira Align

See all alternatives

Related questions

53

What Is The Biggest Difference Between AgileCraft And JIRA?

128

What are the main differences between Jira Align and Azure DevOps?

30

Why do I need an enterprise Agile planning tool?

5

When evaluating Enterprise Agile Planning Tools, what aspect do you think is the most important to look for?

29

What products can help with Agile Project Management?

29

What is the best enterprise agile planning tool?

8

What is Agile procurement and how to achieve it?

58

What are the best practices for adding documentation to a planning process?

4

Why is Enterprise Agile Planning Tools important for companies?