I'm a product manager, so I create entries covered for two products that are developed by the engineering team.
Works at a tech services company with 1,001-5,000 employees
A powerful tool which is very reliable and stable
Pros and Cons
- "The status update function is the most valuable feature."
- "The data query language needs improvement."
What is our primary use case?
What is most valuable?
The status update function is the most valuable feature.
What needs improvement?
The data query language needs improvement.
For how long have I used the solution?
I have been using JIRA Portfolio for ten years.
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JIRA Portfolio
January 2026
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What do I think about the stability of the solution?
Jira is a highly stable solution. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
One thousand users are using the solution at present.
How was the initial setup?
The initial setup is straightforward. The integration with Slack is very good.
What other advice do I have?
Jira Portfolio is a powerful tool which is very reliable and stable. I highly recommend the solution. Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect, DevOps Engineer at a tech services company with 11-50 employees
Provides very good analysis integration capabilities and has a wide range of functions
Pros and Cons
- "Has good analysis integration capabilities."
- "Currently lacks AWS integration."
What is our primary use case?
This is an ITSA product. We use it to track business flow. The directors and managers assign tasks to us using Jira. It shows us where our customers are at and their status. I'm a solution architect and DevOps engineer.
How has it helped my organization?
The solution has improved our function level because we have a clear view of everything.
What is most valuable?
This solution is easy to use with good analysis integration capabilities with other products. Jira has a wide range of functions.
What needs improvement?
The solution currently lacks AWS integration and I'd like to see that included.
For how long have I used the solution?
We've been using this solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
This is a cloud solution so it's highly scalable.
How are customer service and support?
The documentation is sufficient, we don't require any Jira support.
What other advice do I have?
This is a good solution and I recommend it with a rating of nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
JIRA Portfolio
January 2026
Learn what your peers think about JIRA Portfolio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Project Office Supervisor at a tech services company with 201-500 employees
Provides good resource management and great workflow functionalities
Pros and Cons
- "Has many functionalities including good supervision and workflows."
- "Requires some effort to insert functionalities and that could be simplified."
What is our primary use case?
We are currently testing this solution with our primary use case being to deal with certain types of projects such as Cascade and Agile, as well as others that involve moving to a ticketing service, basically everything related to project management. I'm a project office supervisor. We are users of Portfolio.
What is most valuable?
I like this solution because it has many functionalities. I love the supervision and the workflows that we can use for making a flow inside Jira. I love too, that we can take control of GitHub as it relates to project flow. Portfolio provides a good service that gives control over ticketing and control over the versions of the product. It provides resource management related to our projects.
What needs improvement?
This solution requires some effort to insert functionalities from Tempo to the base of Jira. I think that could be simplified.
For how long have I used the solution?
I've been using this solution for three months.
What do I think about the stability of the solution?
This is a solid solution and very stable.
What do I think about the scalability of the solution?
Portfolio is very easy to scale.
What's my experience with pricing, setup cost, and licensing?
For enterprise companies the licensing cost is fine. Those companies don't have budgetary issues. It's mid to smaller-size organizations like us that find this tool very expensive.
What other advice do I have?
If you have the budget, then Jira is the way to go.
I rate this solution nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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