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Pros & Cons summary

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Prominent pros & cons

PROS

Juniper Contrail SD-WAN provides extensive visibility between layer four and layer seven.
Support from Juniper and local distributors is commendable.
It offers detailed insights into problems, highlighting specific areas of concern.
Users gain better control and knowledge about applications, aiding in cost reduction by minimizing MPLs.
Supports desktop management, network management, and SD-WAN policies.

CONS

The training for Juniper Contrail SD-WAN could be improved.
Customers find the demo dashboard ability less user-friendly
The installation process is neither easier nor harder compared to rivals, but it could be more efficient.
The switch included in the PoC equipment was problematic.
Implementing and adjusting branches in Juniper Contrail SD-WAN is more complex than similar solutions like Meraki SD-WAN.
 

Juniper Contrail SD-WAN Pros review quotes

DS
Network Security Engineer at a tech services company with 11-50 employees
Mar 24, 2021
It gives you that level of visibility to understand what's going on between layer four and layer seven.
reviewer1622742 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Jul 22, 2021
The support is very good from Juniper and from the local distributors.
RF
Network Infrastructure Lead (ITS1) at a government with 10,001+ employees
May 30, 2023
The solution is more specific about what's happening since it explains where the problem may lie and points out areas where there is a problem. So, we like that it provides more visibility.
Learn what your peers think about Juniper Contrail SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Luis Corrochano - PeerSpot reviewer
Presales Manager and Co-founder at Kaizen Networks
Jun 16, 2023
My customers use the solution to have better control and knowledge about the applications inside ONE Access. It also helps them cut costs by reducing MPLs and using better internet access from FTTH.
AdilRasheed - PeerSpot reviewer
Sr Pre-sales Network & Security Consultant at SNB Technologies
Feb 5, 2024
It supports desktop management, network management, and SD-WAN policies.
IS
Solution Architect at Posteo
May 7, 2024
I've worked with several SD-WAN solutions over the past few years, and the product felt more like an automated provisioning tool. Unlike solutions from Palo Alto or other SD-WANs orchestrated by a SaaS solution, Juniper Contrail SD-WAN already had the files and built their SaaS to orchestrate the configuration. Initially, you didn't do much, but then it started adding some routing capabilities.
 

Juniper Contrail SD-WAN Cons review quotes

DS
Network Security Engineer at a tech services company with 11-50 employees
Mar 24, 2021
The training could be better. When it comes to the demo dashboard capability, I feel like it could be much easier for our customers to use. Our last customer complained about this.
reviewer1622742 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Jul 22, 2021
The solution installs similarly to competitors. It is not more difficult or easier. However, it could be easier and take less time for the installation.
RF
Network Infrastructure Lead (ITS1) at a government with 10,001+ employees
May 30, 2023
The only issue was the switch we got, which was a little problematic because it was PoC equipment, and we had a little problem with that.
Learn what your peers think about Juniper Contrail SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Luis Corrochano - PeerSpot reviewer
Presales Manager and Co-founder at Kaizen Networks
Jun 16, 2023
The solution is expensive. Its support can be better.
AdilRasheed - PeerSpot reviewer
Sr Pre-sales Network & Security Consultant at SNB Technologies
Feb 5, 2024
Areas for improvement in the Juniper Contrail SD-WAN solution include the on-premises deployment process.
IS
Solution Architect at Posteo
May 7, 2024
Implementing new branches or changing existing ones in Juniper Contrail SD-WAN wasn't as straightforward as with other solutions like Meraki SD-WAN, which is almost plug-and-play with its zero-touch provisioning. In Juniper Contrail SD-WAN, it was more challenging.