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Edwar Enrique Vilchez Serrano - PeerSpot reviewer
IT Projects Director at a tech consulting company with 11-50 employees
Real User
Top 5
Oct 2, 2025
Has increased testing speed and enabled automated coverage for multiple platforms
Pros and Cons
  • "When the company started to use Katalon Studio, the time in testing was very fast, it was more focused on the principal items, for example, the regression test and the integration test were more efficient and faster."
  • "The reporting is very good, but it could be better."

What is our primary use case?

I use Katalon Studio to create automatic tests in web and mobile applications.

We use Katalon Studio to test three web applications at my last job, and one desktop application. To create tests in a mobile environment, I used Katalon Studio in my class. I am a teacher in the university and software testing.

Basically, we focus on automatic tests.

What is most valuable?

The best features Katalon Studio offers are the efficiency and adaptability to any environment.

When the company started to use Katalon Studio, the time in testing was very fast. It was more focused on the principal items. For example, the regression test and the integration test were more efficient and faster.

Initially, all the tests were manual. Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.

The reporting is very good, but it could be better. The interface is very intuitive and integration with the other tools was easy for people who study in the Katalon Academy.

It is easy compared with other tools. Katalon Studio has very good scalability.

What needs improvement?

The reporting is very good, but it could be better.

For how long have I used the solution?

I use Katalon Studio since 2022.

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What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy compared with other tools. Katalon Studio has very good scalability.

How are customer service and support?

I do not use customer support because I use Katalon Studio free version.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I used Selenium and Python to create automated script tests. But Katalon Studio is a more complete tool because it is an IDE. This tool has reporting, a scripting area, and a few other extensions and tools integrated. It is very much better than other tools.

How was the initial setup?

I learned how to use Katalon Studio from courses in the Katalon Academy, and when I implemented this knowledge, my job became very efficient, effective, and fast.

What about the implementation team?

It was deployed in the company using private servers and private cloud.

Which other solutions did I evaluate?

I think Katalon Studio is a complete tool to create tests.

What other advice do I have?

I create everything from test planning to end-to-end tests with the users.

I am using Katalon Studio forever. I love it.

I learned about Katalon Studio from an advertisement on the internet.

My company is a partner of Odoo.

It is an excellent tool. I am certified with Katalon Studio.

On a scale of 1-10, I rate Katalon Studio a 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 2, 2025
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Test Engineer at a computer software company with 1,001-5,000 employees
Real User
Top 20
Jan 6, 2026
Automation has transformed repetitive web and mobile testing and saves us significant time daily
Pros and Cons
  • "Katalon Studio has positively impacted our organization by helping our team save a lot of time by automating repetitive testing, allowing us to test faster, find issues earlier, improve test accuracy, and reduce manual effort."

    What is our primary use case?

    My main use case for Katalon Studio is to work on many projects, and my tester has four years of experience in testing, which allows me to specialize in functional testing, regression, web, and mobile testing.

    How has it helped my organization?

    Katalon Studio has positively impacted our organization by helping our team save a lot of time by automating repetitive testing. Because of that, we can test faster and find issues earlier. It also improved our test accuracy and reduced manual effort.

    What is most valuable?

    The best feature of Katalon Studio for me is the built-in keyword object repository and automatic reports. I mostly use the object repository and record and playback feature to create a test case easily, and the reports are also very useful to understand which tests have passed and failed.

    One additional feature I really appreciate in Katalon Studio is the built-in failure handling and screenshot capture on test failure, as it is very helpful for debugging because I can clearly see where and why a test failed without re-running multiple times. I also feel the test suite and test listener feature are hidden gems, as they help in organizing larger test executions and customizing reports. I am still exploring more advanced features, but even at this level, Katalon Studio has already made my automation work much more structured and efficient.

    What needs improvement?

    I feel nothing needs improvement for Katalon Studio, as it is already the best in the industry, providing the best enhancement for users. Katalon Studio is already top-notch with no need to improve.

    For how long have I used the solution?

    I have been using Katalon Studio for six or seven months.

    What do I think about the stability of the solution?

    I do not face any reliability issues with Katalon Studio; it is working reliably without crashes.

    What do I think about the scalability of the solution?

    Katalon Studio's scalability is excellent, as it can handle growing workloads and more complex projects more easily than manual testing. I recommend Katalon Studio for scalability.

    How are customer service and support?

    I have not faced any issues with customer support for Katalon Studio, but my friends have reached out to them, and they really helped them a lot, so there is no need to worry about Katalon Studio's customer support.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    Before Katalon Studio, I used a different solution, but Katalon Studio is faster and more efficient, which is why I appreciate it.

    What other advice do I have?

    My advice to others looking into using Katalon Studio is to go for it; this is the best platform for beginners and everyone. I have saved a lot of time since using Katalon Studio, with almost 50 minutes of work that has been reduced to about 10 or 15 minutes. I would rate this product a 9 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jan 6, 2026
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    Buyer's Guide
    Katalon Studio
    January 2026
    Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    QA at a manufacturing company with 10,001+ employees
    Real User
    Top 10
    Nov 18, 2024
    Enhanced testing versatility with room for faster execution and improved training insights
    Pros and Cons
    • "It is good with iOS and Android."
    • "I would recommend Katalon Studio, especially if you do not require a license."
    • "It should be faster while executing, and there are some defects, like choosing the new device with the test case."
    • "It should be faster while executing, and there are some defects, like choosing the new device with the test case."

    What is our primary use case?

    We are using Katalon Studio for mobile application testing, web testing, browser testing, and API testing. We are also trying to evaluate the tool for this company with mobile applications using React.

    What is most valuable?

    It is good with iOS and Android. We are still trying to establish the React Native application with some features. It is not capturing some of the objects. However, it is good to record and playback in low code. That is one advantage.

    What needs improvement?

    It should be faster while executing, and there are some defects, like choosing the new device with the test case. Parallel execution is available, but not with the free version. The videos or training videos are not providing proper information on setup, and it should give more insights so everyone can understand.

    For how long have I used the solution?

    We have used Katalon Studio for about two years.

    What do I think about the stability of the solution?

    Probably around six. It lies somewhere where, during execution, it goes bad, restarting the application. It needs more stability when test cases are executed.

    What do I think about the scalability of the solution?

    It is not that great but good, rating probably around seven out of ten. They could improve scalability.

    How are customer service and support?

    Documentation is good. Their website information is probably around eight out of ten. However, we have not gone far enough to truly evaluate the full support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have used Tosca. Tosca does not have a micro frontend feature, and neither does this one.

    How was the initial setup?

    It was easy, but with the enterprise version, we do not have certain access, making setup a bit hectic. Overall, it is a good and easy experience.

    What about the implementation team?

    A small team, like six to seven people, was involved.

    What was our ROI?

    We are still evaluating, so I will not be able to comment on that.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is a bit expensive for what the tool offers. The approximate cost is around $8,000.

    Which other solutions did I evaluate?

    We also evaluate API testing tools, and the free open-source alternatives are better performing, such as APM.

    What other advice do I have?

    I would recommend Katalon Studio, especially if you do not require a license. It is better than many other open-source tools. However, if you need an enterprise license, it might be expensive. Overall, I would rate it a seven or 7.5 out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Consultant at a tech vendor with 1,001-5,000 employees
    Consultant
    Top 10
    Feb 26, 2025
    Self-healing capabilities and scripting flexibility have been beneficial
    Pros and Cons
    • "Katalon Studio is easier to use compared to SmartBear TestComplete."
    • "Katalon Studio is easier to use compared to SmartBear TestComplete."
    • "Extending the certification validity, especially after the trial period, would be beneficial."
    • "Extending the certification validity, especially after the trial period, would be beneficial."

    What is our primary use case?

    I have used Katalon Studio extensively for UI and API testing. Recently, I explored it further to transfer knowledge to a junior colleague, answering their questions and navigating through the tool due to my prior experience.

    What is most valuable?

    Katalon Studio is easier to use compared to SmartBear TestComplete. In Katalon, I can see the Groovy script and add a script immediately. The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated. The object repository is a strong point, and I appreciate the ability to build custom keywords.

    What needs improvement?

    Extending the certification validity, especially after the trial period, would be beneficial. Providing clearer guidance during the trial period for certification and training modules would also help. It would allow users to build expertise and promote the product effectively.

    For how long have I used the solution?

    I have used Katalon Studio a few years back extensively and recently explored it more for knowledge transfer.

    Which solution did I use previously and why did I switch?

    I used SmartBear TestComplete. I find Katalon Studio better in terms of ease of use, courses, and guidance.

    What's my experience with pricing, setup cost, and licensing?

    I used the trial version of Katalon Studio, which I got for free. For TestComplete, I used an internal license as my organization was partnered with them.

    Which other solutions did I evaluate?

    I evaluated SmartBear TestComplete.

    What other advice do I have?

    The decision to pursue certification remains unclear, especially after losing access post-trial. Providing better instructions during the trial would be valuable. 

    I rate Katalon Studio as more than seven out of ten. 

    Despite not exploring all features, it remains impressive based on my experience.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Anuradha.Kapoor Kapoor - PeerSpot reviewer
    Head - Quality Control at a computer software company with 501-1,000 employees
    Real User
    Top 10
    May 26, 2024
    Functional automation features and the recording functionality saves time but the performance and script execution is slow
    Pros and Cons
    • "The tool has a good record and playback feature for functionality, which saves time when creating automated tests."
    • "I would like to see improvements in how Katalon Studio works with iOS applications, especially with React Native applications."

    What is our primary use case?

    We automate web applications and Android mobile applications. 

    We faced a lot of issues with iOS mobile application automation, especially with our React Native applications. Katalon Studio was not able to support it properly. We were able to set it up properly, but we were not able to create the scripts properly. 

    How has it helped my organization?

    We've automated many projects with it. We've implemented Katalon Studio for web testing in our projects.

    We integrated it with TestLink, a test management tool, and it was very easy. Katalon claims to have integration with Jira as well, but we haven't tried that yet. 

    We also integrated with Azure DevOps but faced some issues with running automated test cases for Android, which required setting up a virtual machine with Android Studio. This is pending from our side, as Katalon Studio claims to have this functionality already.

    What is most valuable?

    I like the overall automation, as it's a functional automation tool. We've used it for functionality automation, and overall, Studio is quite good. The tool has a good record and playback feature for functionality, which saves time when creating automated tests. 

    It can be slow sometimes compared to others. Katalon also has an execution engine used for continuous integration (CI/CD), but you need to buy a separate license for that. Overall, we've used it in two or three projects, and there's one project in the pipeline where we've suggested our client purchase a license and give it to us, as we're a service-based company.

    The automatic recording option is helpful. You can record your actions and then play with the script and fix it.

    What needs improvement?

    I would like to see improvements in how Katalon Studio works with iOS applications, especially with React Native applications.

    The speed is very slow. It takes time. Katalon Studio also takes my laptop memory, and execution becomes slow for the script. 

    There are parallel execution options. I'm sure their online cloud version must be very fast, but as a service-based company, we are under NDA with our clients and can't run their code on our servers.

    I would like to see iOS improve and see a more capable recording feature.  

    Katalon Studio has released an AI version, and I have a demo scheduled to see the new features.

    For how long have I used the solution?

    My team has been working with Katalon Studio for the past four or five years. We started when it was a free toolware and continued when it became a paid tool.

    We tried 9.0 with the new AI functionality, but it wasn't stable, so we moved back to 8.2.5.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. If you install it internally on your laptop, then there might be issues with my laptop, and not because of Katalon Studion. However, it could be different with the cloud version. 

    What do I think about the scalability of the solution?

    I would rate the scalability a five out of ten. It could be improved in both script creation and execution. The recording feature could be better, as we have to adjust the scripts afterward. 

    Compared to Selenium, Katalon Studio is faster for script creation, but execution is slow. They suggest setting up parallel execution, but that's a separate process. 

    My experience is mostly with Java, but compared to modern JavaScript-based tools like Cypress, Katalon Studio is slower in both script creation and execution.

    Once scripts are created, they execute much faster with JavaScript.

    Thre are around five to seven people. We automate web and mobile applications in one project, and web applications in the rest.

    Those deployed to do automation use it every day.

    How are customer service and support?

    The customer service and support is not great. But it is also not good. For example, I requested a 9.0 demo a week ago, and they just sent me an email about a 30-day trial. They're not very quick.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I used Selenium with Java.

    We switched because Katalon Studio was easy, and I didn't have many technical team members who were good at automation. We thought this tool would help, and at that time, it was free. It saved us time from having to install and maintain a framework, since Katalon already had everything built in, including reporting. It was easy to use.

    In two projects, we used WebDriverIO. In one project, we used Playwright. In some projects, we used Selenium. 

    How was the initial setup?

    I would rate my experience with the initial setup a nine out of ten, with ten being easy. 

    The deployment is quick, it took around 15 to 20 minutes. Normally, we deploy Katalon on a local machine.

    We downloaded the latest version, entered a key Katalon Studio sent us and executed a .exe file to install it. And we are good to go. 

    What about the implementation team?

    We normally have our IT team handle this because we don't have admin rights on our laptops.

    We only need help because we don't have admin rights. So, one person is enough for the deployment.

    It's self-maintained. We can deploy new versions ourselves when they come out. It's not a huge software.

    What's my experience with pricing, setup cost, and licensing?

    We have a combination of both paid and free licenses.

    We have five licenses, and we are in the process of buying six more, so six or seven people.

    The prices are very high. We use it only when our clients buy it.  So, Katalon Studio could improve upon the pricing. 

    There are open source tools as well in the market. 

    What other advice do I have?

    Overall, I would rate the solution a seven out of ten. It's easy to use, especially if you don't have a very technical team.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Appu Ashok - PeerSpot reviewer
    Senior Consultant at a tech services company with 501-1,000 employees
    Consultant
    Top 10
    Nov 22, 2024
    Expansive integrations boost automation potential across devices
    Pros and Cons
    • "Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins."
    • "Overall, I recommend it highly and find it easy to use with many integrations."
    • "I would like Katalon Studio to develop manual test case generation using AI capabilities, as other tools like those using OpenAI are already doing this."
    • "Katalon's support is not very strong unless you opt for the enterprise version."

    What is our primary use case?

    I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio.

    How has it helped my organization?

    Some of our customers use Katalon Studio, however, our own product, Tangene, is a competitor. My research helps us understand where Katalon stands in comparison to our product.

    What is most valuable?

    Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins. It also allows automation on mobile, web, desktop, and API platforms. Although its object repository feature seems underdeveloped, its execution and integration capabilities are commendable.

    What needs improvement?

    I would like Katalon Studio to develop manual test case generation using AI capabilities, as other tools like those using OpenAI are already doing this. Also, enhancing its test management aspects and improving support levels with translators for non-English speakers would be beneficial.

    For how long have I used the solution?

    I have been familiar with and testing Katalon Studio for the past six months.

    How are customer service and support?

    Katalon's support is not very strong unless you opt for the enterprise version. Generally, companies like Katalon do not provide ample support if you are using their free or basic packages.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We have our own IP, Tangene Online. Additionally, I have worked with Selenium and Tosca, among others, in the same industry.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.

    Which other solutions did I evaluate?

    I have worked on Selenium, TestTeam, and Tosca, as well as our product Tangene Online.

    What other advice do I have?

    I would rate Katalon Studio eight out of ten. The only improvement I want to see is the implementation of test case generation through AI. 

    Overall, I recommend it highly and find it easy to use with many integrations.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2385723 - PeerSpot reviewer
    Senior Software Quality Assurance Engineer at a consultancy with 1,001-5,000 employees
    Real User
    Top 10
    Apr 9, 2024
    Easy to learn, easy to integrate, and easily adapts to new changes.
    Pros and Cons
    • "The solution is easy to learn."
    • "During parallel execution, some reports are randomly switched."

    What is our primary use case?

    We use the solution to create automation scripts for regression purposes. We use it mainly for web automation.

    What is most valuable?

    The solution is very useful. We can uniquely identify the identifiers in a web-based application. Our automation script time is reduced. It is very easy to find. If we have ten projects, we can execute them parallelly. The solution is easy to learn. The integration capabilities are very beneficial for our testing workflow. The product is easy to integrate. It easily adapts to new changes.

    What needs improvement?

    Test report generation must be improved. It doesn’t fetch the right data. Even if we provide the proper screenshots, some are not fetched properly. HTML and PDF work fine. Sometimes, the client needs the report in Excel format. So, we skip the images because they are not properly implemented in Excel. Most clients know it.

    During parallel execution, some reports are randomly switched. We perform standalone switching to avoid such scenarios. The tool would be better if it improves object repository handling, Excel properties, serial execution, report generation, and scenario preparation.

    For how long have I used the solution?

    I have been using the solution for four years.

    What do I think about the stability of the solution?

    The stability depends on how our application works and whether an application undergoes modifications continuously. We can create scripts based on our products. If the product undergoes major or minor changes, it must be updated in the script. We cannot store all the objects. If one object is not available, the script will still work. If our application was in jQuery or Agile and is later updated to Angular, the application will go through a series of changes. These changes will be reflected in our automation screen.

    What do I think about the scalability of the solution?

    Four to five people in our organization use the product.

    How was the initial setup?

    We use the standalone web application. The initial setup is not a big task. We can easily install Katalon. The website provides all the steps for installation. We can follow the steps and easily install it.

    What's my experience with pricing, setup cost, and licensing?

    The tool is affordable.

    Which other solutions did I evaluate?

    We also use Sahi Pro. Depending on the client’s requirement, we automate using different automation tools.

    What other advice do I have?

    The tool is very easy. We can resolve most queries ourselves. We can directly send queries to Katalon’s support team, but we do not contact them. Our team is large. We can discuss most of the issues internally and get the answers. I will recommend the solution to others. I do not use Record and Playback. I use the scripting method mostly. Overall, I rate the product an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manager at a non-tech company with 10,001+ employees
    Real User
    Dec 20, 2023
    Provides all the essential features for our business requirements
    Pros and Cons
    • "It is a good tool and provides all the essential features for our business requirements."

      What is most valuable?

      It is a good tool and provides all the essential features for our business requirements.

      For how long have I used the solution?

      We have been using Katalon Studio for a month.

      How are customer service and support?

      The technical support team is helpful. They can answer queries quickly.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We have used Python Desktop and a selenium-based framework, QMetry.

      How was the initial setup?

      The initial setup is simple and quick. It takes less than half a day to complete.

      What's my experience with pricing, setup cost, and licensing?

      The product is affordable. It has an average and competitive pricing compared to other vendors.

      Which other solutions did I evaluate?

      We evaluated OpenText and QMetry along with Katalon Studio. QMetry is a scripted tool requiring knowledge of Selenium and Java scripting. Katalon Studio is a scriptless tool providing advantages similar to those found in tools like TestComplete. We decided to opt for Katalon as it is scriptless, making the span of the learning curve shorter.

      What other advice do I have?

      I rate Katalon Studio an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Katalon Studio Report and get advice and tips from experienced pros sharing their opinions.
      Updated: January 2026
      Buyer's Guide
      Download our free Katalon Studio Report and get advice and tips from experienced pros sharing their opinions.