Katalon Studio Reviews

We are currently trialing the solution's test automation functionality.

The recording feature of this product is very valuable for our testing purposes.

We would like to see improved integration with various reporting tools; this would make our testing data more complete.

We have been working with this solution for six months.

We have found the solution to be stable during our trials.

The solution is easily scalable in our experience.

We have found the technical support for this product to be very good, and knowledgeable.

Positive

The setup of this solution was very simple for a simple web application, and deployment only took 20 minutes.  However, for multiple applications, the lack of integration makes implementation a longer process.

We would recommend this product for a standalone web application use case, but we would suggest that any business using multiple web applications, should try the solution beforehand using the open-source version that is available.

I would rate this solution a seven out of ten.

I'm a senior software test automation engineer and we are customers of Katalon. 

This solution is good for us. It's easy to use and a good product. I like the self-healing plug-in feature which, as far as I am aware, is not available in any other product on the market.

Katalon lacks integration ability with other software, including integrating other languages like .NET and PHP. I've also had issues with new releases as the system often crashes and the previous version is no longer supported on a particular feature. More testing needs to be carried out before new versions are released. I'd like to be able to export our test system to any other product. This is currently not possible. Finally, the product only supports XPath and not CSS. CSS is faster than XPath and most companies want to use it. There are a lot of solutions on the market and if an end-user has too many problems with a product, they will jump to a new one. 

I've been using this solution for two years. 

Stability is one of the main issues with the system crashing if there's a new release that hasn't been sufficiently tested. The fixes can come after a couple of days but sometimes it can take a couple of months.  

The solution is scalable. 

I haven't used the support for a while but they were good. The community is also very helpful. 

I previously worked with Selenium WebDriver and also with Ranorex. 

The cost is on the high side and it would be helpful if there were two packages available with a distinction made between the standard features most companies are looking for at a cheaper cost and a second, more expensive license option for those wanting additional features such as auto exports. If Katalon were to do this, I think more of the smaller companies would be interested in using the solution. 

I rate this solution seven out of 10. 

Our primary use is for web automation.

We are an IT consulting services company. As part of our services, we provide testing services. That is why we are constantly looking for some tools and frameworks that might fit with our clients' needs.

We call ourselves agnostic, which means we are not going to be with only one provider. However, I've seen very powerful things behind the Katalon.

I find Katalon Studio to be a very complete product. Our clients have requested all types of testing, including mobile, desktop, and API testing and all of those are covered by Katalon. I find that very valuable, very complete.

I've seen that our clients are not truly aware of the power behind Katalon. Many of the clients are now ready for the traditional Selenium, perhaps a more friendly layer like Cucumber or SpecFlow. But I think they will understand if we start doing automation with Katalon and they would be much more interested. The automation developers are starting to have really high demand and the salaries have increased, so with Katalon they might be interested in two things - the velocity of testing plus bringing manual testing to the automation world.

I have been using Katalon Studio for about a half year, now. I use it for demo purposes with our clients.

We previously utilized Katalon for demo purposes. We also used Selenium, not Selenium HQ, but Selenium alone. And I think we are utilizing Cypress and Cucumber with Selenium, in different flavors of languages, et cetera.

I haven't precisely checked the business model behind Katalon, and I would like to understand that as well, because most of our clients ask for licenses and prices, and we don't know. From my understanding, the basic version is free, but it would be interesting to understand the full package.

On a scale of one to ten, I would give Katalon Studio an 8.

I use it for automated testing. I am not using the latest version because their patches come out rather quickly. I can't patch as quickly.

I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy.

One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language. 

Other than that, we would want to see new features in every update. We would welcome any kind of improvement in terms of performance, etc.

I have been using this solution for a year.

Its stability and performance are okay and acceptable.

I am not in a good position to comment on this because I didn't try that out. Currently, we have less than 50 users. 

They are pretty good. They did address my problem. I am satisfied with their support.

It is actually a complex setup. If you want to do it in a good and sustainable way, it is complex to create a model, but if you want to just test things out and very quickly try out this product, then it is easy to get started. So, it is complex to create something that is sustainable. 

Overall, it took about one and a half to two months, which included many test cases implementations. The setup was done within a week.

It does require maintenance, but the maintenance of the server is up to your company policy. It depends on how often you patch your server, and how often you upgrade Java. The maintenance of the test scripts depends on how quickly the product changes. So, it varies.

I was using help from the proprietary vendor.

Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost.

I would recommend engaging Katalon's services to get started. They do render pretty good help on it.

I would rate Katalon Studio an eight out of 10.

We are using it for API testing. I am just running it from my local machine. I am using it just locally.

It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help.

Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful.

It is a bit slow. The other tools on my Mac are not slow, but Katalon is slow. 

It has been more than six months.

I worked on Postman, but for RPA automation, I just started working with Katalon.

It was easy. I just had to double-click on Mac.

I am using the free version.

It should support all operating systems. Most of the developers use a Linux machine, but it doesn't support Linux. I would like an update from the Katalon team about why it is not working properly on a Linux machine.

I would rate it a six out of 10. It is a good product, but it needs some improvements.

We're using it for API testing. It is deployed on my desktop.

It is good for API testing. It is also good for continuous integration testing. You can connect it to Jenkins.

I believe it would a great feature if they could integrate JMETER and other performance testing tools so that Katalon would become an all-in-one test automation tool

I have been using this solution for almost two years.

It is a reliable solution.

I have not scaled it or used any plug-in. Currently, we have less than five users of this product.

I haven't contacted their technical support because everything is okay.

It wasn't complex.

We are using the free version. We plan on getting a paid version because there is a limitation in terms of the number of users. We want to maximize it.

It is a mature product, and it is a good starting point for beginners. It is pretty much similar to the other tools in the market.

I would rate Katalon Studio an eight out of 10. It is not perfect, but it is an excellent tool.

We will primarily use the solution for regression testing.

Katalon is very easy to record and then we can use the identifiers very easily. Katalon automatically gets you all the identifiers. It's very user-friendly. How it finds the objects and gets the identifiers is excellent.

The initial setup is very easy.

The automation is very fast and you don't need to be overly proficient in coding.

I just started using it, however, if I get the demo, I'm looking for mobile as well, so that I can get more area on it. As of right now, I don't have that much. I'm just starting with it. Once I get to be a full-fledged user, then I can give better input.

There could potentially be more reporting within the solution. We need more issue reports, for example. 

We've only been using the solution for a couple of months at this point. It's still pretty new to us. We're still exploring the product.

We are still very new to the solution and we need more time to test the stability, to see if it is reliable. We haven't had any problems just yet, however, we haven't had enough time with the product to really make a judgment call on stability.

We are still simply exploring the solution and therefore only have maybe ten users on the solution at this time.

I've never had an opportunity to interact directly with technical support. I cannot speak to how helpful or responsive they are.

We have used Selenium in the past.

We did not find the initial setup to be very difficult or complex. It was straightforward. It was easy. A company shouldn't have any trouble with the process.

We were using the trial version and it was very easy to install.

We mostly installed the trial version ourselves, although we were in touch with Katalon during the process.

Before implementing Katalon, we compared it with Selenium, which we were already using.

If a user has good programmatic skills, I'd go for Selenium. Otherwise, due to its relative speed and faster automation, I'd go for Katalon.

We want to use Katalon Studio RE. I had a call with the salesperson. He said that he'll arrange one day a demo, however, that has not been scheduled yet.

In general, I would rate the solution at a seven out of ten.

I'd recommend it specifically for users that don't have that much programming prowess.

We primarily use the solution according to customer requests. We don't use it for a specific feature; we tend to use it when and if we are requested to. The client dictates that on their end. It's largely used as an automation testing tool. That's how it is meant to be used.

The solution has very good integration capabilities overall. 

The client has an extremely stable testing framework, and therefore they rely on Katalon to get the results. The reporting is very good.

The initial setup is pretty straightforward and easy enough to complete.

The stability, overall, seems to be reliable.

We haven't found the scalability to be lacking.

The solution could always add more features. It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking.

I'd like the integration with Jira to be a bit better. 

The pricing could be slightly improved. 

I've been using the solution for about a year at this point. It hasn't been that long. We tend to switch back and forth, between solutions. We tend to switch month to month.

I haven't come across any stability issues. Our clients haven't complained. It's pretty much big and glitch-free. It does not crash or freeze. Our customers have found it to be reliable.

We haven't found any limitations with the scalability. Our clients haven't hit any barriers as of yet. It's my understanding that the solution can scale. 

I've never been in touch with technical support in the past. Therefore, I can't speak to how easy it is to get in touch with them, or how knowledgeable or responsive they are. Unfortunately, I have no insights to share. 

Our team often Googles questions and can find answers online if they need to.

We did not find the initial setup to be overly complex or difficult. it was very straightforward. It was simple.

We have a team that can Google questions and find information online pretty easily if there is any maintenance that needs to be handled. We tend to handle the maintenance aspect for our clients. 

It's my understanding that the pricing could be improved upon. I cannot recall the exact pricing. I cannot speak to the cost or licensing terms. We're just basically maintaining the solution for our clients. 

We are just end-users and use it according to our client's requirements. We don't have a specific business relationship with Katalon.

Some customers use ALM, and we use Jira, due to the lower price. These help us with project management aspects. This solution isn't well known, as it might be in other countries. 

This solution is very useful for companies, such as banks or insurance organizations, that need something that can be used for commercial purposes. It's a good solution for enterprise-level companies.

I'd rate the solution at a seven out of ten. It's okay, however, if it offered more features to its customer base, it would be much better.