I have developed a framework in Katalon, and I have been managing the automation of mobile applications.
The solution is affordable and easy to deploy, but it is slower than other products
Pros and Cons
- "Smart Wait and XPath healing are valuable features."
- "The product is comparatively slow."
What is our primary use case?
What is most valuable?
Smart Wait and XPath healing are valuable features.
What needs improvement?
The product is comparatively slow. It is very slow when calling a test case within another test case and searching for it. The product is slow in the test case and execution. The product should be made more smooth and speedy.
For how long have I used the solution?
I am using the solution currently. I have an extensive experience with the product.
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Katalon Studio
May 2026
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What do I think about the stability of the solution?
I rate the solution’s stability a six out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a six out of ten. We have ten licenses for the solution.
How are customer service and support?
The technical support is fine. I rate the technical support a six to seven out of ten.
How was the initial setup?
The initial setup is simple. We can easily download the file.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is very, very low. It’s the reason people prefer using the product.
What other advice do I have?
I recommend the solution. It's a viable solution at less cost. Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO, Founder at a tech services company with 11-50 employees
Scalable solution with efficient reporting features
Pros and Cons
- "It supports multiple easy-to-learn languages."
- "Its stability needs improvement."
What is our primary use case?
We use the solution for application code testing. Using it, we can test around 70 modules for our clients in the insurance business.
What is most valuable?
The solution has the best reporting features. With the help of recorded reports, we can analyze the insights.
What needs improvement?
They should include standard methods in AJAX controls for the solution.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution's stability in terms of UI changes needs improvement.
What do I think about the scalability of the solution?
It is a scalable solution.
Which solution did I use previously and why did I switch?
In comparison to other vendors, the solution's price is less. It supports multiple easy-to-learn languages. Also, it has the best API integration and UI features. Although, the debugging process is time-consuming for larger test cases. It takes a long time to begin the test from the start and navigate it.
How was the initial setup?
The solution's initial setup has medium complexity. It takes work to identify AJAX controls and then implement them. There should be an inbuilt method or features designed to handle these controls providing us with a straightforward deployment process.
The overall time taken to complete it is ten minutes. Although, for multiple integrations, it might take 20-30 minutes. Also, its maintenance takes time in case of UI changes.
What's my experience with pricing, setup cost, and licensing?
The solution is more affordable than other vendors.
What other advice do I have?
The solution has the best web UI. I rate it an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Katalon Studio
May 2026
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Senior Manager, Test Automation Architect at IHiS
Helps to automate web regression
Pros and Cons
- "The tool is easy to use. The product gives me the flexibility to use Selenium. I can also use my Java capabilities in the solution."
- "The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well."
What is our primary use case?
We use the tool to automate our web regression.
What is most valuable?
The tool is easy to use. The product gives me the flexibility to use Selenium. I can also use my Java capabilities in the solution.
What needs improvement?
The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well.
For how long have I used the solution?
I have been working with the solution for two and a half years.
What do I think about the stability of the solution?
The tool is stable. I would rate its stability a seven out of ten. The solution takes time to load the test cases.
What do I think about the scalability of the solution?
The tool is scalable. I would rate the tool's scalability an eight out of ten. We use around 28-30 licenses.
How are customer service and support?
The tool's tech support needs to improve. Most of the issues that we have raised, they consider as feature enhancements. However, they are trying to work very closely with us.
Which solution did I use previously and why did I switch?
I have used Selenium, Appium, and Micro Focus UFT. If we wanted to use Selenium or Appium, then we would require to build their framework which Katalon didn't require. Also, pricing was a factor in the decision-making process.
How was the initial setup?
The tool's setup is straightforward. You can just download and use it. I would rate the solution's setup a nine out of ten. The tool is hosted on the Katalon server.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheap compared to other alternatives. I would rate the tool's pricing a three out of ten.
What other advice do I have?
I would rate the overall tool a seven out of ten. You should use this solution if cost is your criteria and don't want to build a framework for yourself. I would suggest using the community edition first for a year and then moving ahead with the enterprise version.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It Manager, QA Manager at a comms service provider with 1-10 employees
Simple setup, effective testing, but support could improve
Pros and Cons
- "The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful."
- "We have been seeing some error pop-ups that are difficult to understand why they were triggered."
What is our primary use case?
We use Katalon Studio mainly for functional testing.
How has it helped my organization?
For tasks, our manual testers cannot cover Katalon Studio helps us. It speeds up our testing. If we are testing a large application, it benefits if we automate it using Katalon Studio
What is most valuable?
The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful.
What needs improvement?
We have been seeing some error pop-ups that are difficult to understand why they were triggered.
In one of our applications, the solution is not able to recognize some of the elements making it unable to use with it.
For how long have I used the solution?
I have been using Katalon Studio for approximately eight months.
What do I think about the stability of the solution?
We have had some errors on occasion. There was a learning curve when using the solution that could have contributed to the stability issues. We had to learn to use the solution from scratch.
What do I think about the scalability of the solution?
Katalon Studio is scalable.
We have seven people using this solution in my department.
How are customer service and support?
Katalon Studio could improve its support. Their response time is slow when we have premium support which includes direct connection with the agents.
New Relic had better support.
Which solution did I use previously and why did I switch?
We previously used other solutions before switching to Katalon Studio.
How was the initial setup?
The initial setup of Katalon Studio is easy. There was some confusion when we were upgrading the versions. The implementation can be done in a few hours.
What's my experience with pricing, setup cost, and licensing?
The price of Katalon Studio is reasonable. They recently had a price increase that might impact new subscribers. We are using a business license.
Which other solutions did I evaluate?
We evaluated other options before selecting Katalon Studio.
What other advice do I have?
We have not had any issues with maintaining the solution.
My advice to others is to test the solution well before purchase and confirm all the elements needed from the sales team. We had some issues at the start.
I rate Katalon Studio a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive at a tech services company with 201-500 employees
Good tool for its price bracket, despite limitations and lack of support for some technologies
Pros and Cons
- "Katalon Studio's biggest advantage is its price. It's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca."
- "Katalon Studio's biggest advantage is its price; it's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca."
- "One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
- "One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
What is our primary use case?
I am the manager of a team that provides testing services to clients and we use Kalaton Studio for test automation (mainly for web applications) as well as Jira which we use for test management.
Most of our Katalon Studio deployments are based on a private cloud because we work with companies that have particular concerns about security and they prefer to use either private cloud or on-premises infrastructure with machines internal to the company.
Being based in Portugal, our team size isn't that big compared with other countries like Germany, UK, or the United States. Thus, we are not officially partners with Katalon, but sometimes our clients ask us to facilitate the reselling of Katalon Studio.
What is most valuable?
Katalon Studio's biggest advantage is its price. It's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca. However, these tools are in completely differently leagues, just like in football where you have the National league and the Championship league. For specific needs, given its price, Katalon Studio is a good solution.
What needs improvement?
One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area. For example, Tosca, in contrast to Katalon Studio, has support for more than 150 different technologies.
For how long have I used the solution?
I have been working with Katalon Studio for about 18 months.
What do I think about the stability of the solution?
It is a stable product.
Which solution did I use previously and why did I switch?
We have previously used Micro Focus UFT One and Tosca, and we also have experience using Selenium and Cypress in specific situations.
How was the initial setup?
It's tricky to say whether the setup is easy or not in an absolute sense. In some cases, it's very straightforward, and in general it is easy to set up. We usually take a few days for the installation of Katalon Studio.
What about the implementation team?
We implement Katalon Studio as part of a comprehensive solution that we provide as a service for clients, and it is just one piece of the whole solution. The number of people involved in the initial deployment is completely dependent on the size of the project and the stringency of the security required, but it usually only takes one or two people.
What was our ROI?
We have seen return on investment, but it depends on the application that you need to test. It's like a car; if you buy an expensive car that supports hundreds of thousands of kilometers without expensive repairs in the garage, you get the payback on that investment. And if you buy an expensive car and you only want to use the car on weekends, e.g. 100 kilometers per weekend, you might die before you get return on that investment. So it all depends.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, Katalon, Selenium, and Cypress all represent a similar level of investment. The software for these tools are either true open source or almost open source (because they charge a small fee), so pricing is a neutral point for me. The price isn't a problem. It's all about compatibility with the application undergoing testing.
If you took twice as many hours to finish something that in another tool you could finish in half the time, then it represents an unnecessary cost. What you don't spend in license fees, you may be spending in the service itself, or in people to support it. These are costs that may become evident later.
Which other solutions did I evaluate?
Other test automation tools that we evaluated are products that we have used previously such as Micro Focus UFT One and open source tools like Selenium and Cypress.
When it comes to Selenium, it is more of a scripting language, while Katalon is a keyword-driven solution in which you can use visual programming.
What other advice do I have?
The biggest piece of advice I can give to others is to first analyze whether the tool is compatible with the application to undergo testing.
I would rate Katalon Studio a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Search Engineer at a financial services firm with 51-200 employees
Good support, reasonable price, and allows us to define a model to represent a website and reuse its components
Pros and Cons
- "I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy."
- "I like the feature where you can define a model that represents your website and then reuse the components from the model, as it makes creating more test cases easy."
- "One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language."
- "One improvement would be if it could support more programming languages such as JavaScript or Python."
What is our primary use case?
I use it for automated testing. I am not using the latest version because their patches come out rather quickly. I can't patch as quickly.
What is most valuable?
I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy.
What needs improvement?
One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language.
Other than that, we would want to see new features in every update. We would welcome any kind of improvement in terms of performance, etc.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
Its stability and performance are okay and acceptable.
What do I think about the scalability of the solution?
I am not in a good position to comment on this because I didn't try that out. Currently, we have less than 50 users.
How are customer service and support?
They are pretty good. They did address my problem. I am satisfied with their support.
How was the initial setup?
It is actually a complex setup. If you want to do it in a good and sustainable way, it is complex to create a model, but if you want to just test things out and very quickly try out this product, then it is easy to get started. So, it is complex to create something that is sustainable.
Overall, it took about one and a half to two months, which included many test cases implementations. The setup was done within a week.
It does require maintenance, but the maintenance of the server is up to your company policy. It depends on how often you patch your server, and how often you upgrade Java. The maintenance of the test scripts depends on how quickly the product changes. So, it varies.
What about the implementation team?
I was using help from the proprietary vendor.
What's my experience with pricing, setup cost, and licensing?
Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost.
What other advice do I have?
I would recommend engaging Katalon's services to get started. They do render pretty good help on it.
I would rate Katalon Studio an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Quality Assurance Engineer at a computer software company with 201-500 employees
Easy to deploy and not hard to learn, but keeps on crashing on Linux and is a bit slow
Pros and Cons
- "It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help."
- "It has been good so far for API testing on Mac; it is not that hard to learn and use, and there is so much support out there that if anyone wants to start using it, there is enough help."
- "Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful."
- "Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux."
What is our primary use case?
We are using it for API testing. I am just running it from my local machine. I am using it just locally.
What is most valuable?
It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help.
What needs improvement?
Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful.
It is a bit slow. The other tools on my Mac are not slow, but Katalon is slow.
For how long have I used the solution?
It has been more than six months.
Which solution did I use previously and why did I switch?
How was the initial setup?
It was easy. I just had to double-click on Mac.
What's my experience with pricing, setup cost, and licensing?
I am using the free version.
What other advice do I have?
It should support all operating systems. Most of the developers use a Linux machine, but it doesn't support Linux. I would like an update from the Katalon team about why it is not working properly on a Linux machine.
I would rate it a six out of 10. It is a good product, but it needs some improvements.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Professional Services Manager at a non-profit with 201-500 employees
Good testing framework with a straightforward setup but needs more features
Pros and Cons
- "The initial setup is pretty straightforward and easy enough to complete."
- "The solution has very good integration capabilities overall."
- "It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking."
- "It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking."
What is our primary use case?
We primarily use the solution according to customer requests. We don't use it for a specific feature; we tend to use it when and if we are requested to. The client dictates that on their end. It's largely used as an automation testing tool. That's how it is meant to be used.
What is most valuable?
The solution has very good integration capabilities overall.
The client has an extremely stable testing framework, and therefore they rely on Katalon to get the results. The reporting is very good.
The initial setup is pretty straightforward and easy enough to complete.
The stability, overall, seems to be reliable.
We haven't found the scalability to be lacking.
What needs improvement?
The solution could always add more features. It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking.
I'd like the integration with Jira to be a bit better.
The pricing could be slightly improved.
For how long have I used the solution?
I've been using the solution for about a year at this point. It hasn't been that long. We tend to switch back and forth, between solutions. We tend to switch month to month.
What do I think about the stability of the solution?
I haven't come across any stability issues. Our clients haven't complained. It's pretty much big and glitch-free. It does not crash or freeze. Our customers have found it to be reliable.
What do I think about the scalability of the solution?
We haven't found any limitations with the scalability. Our clients haven't hit any barriers as of yet. It's my understanding that the solution can scale.
How are customer service and technical support?
I've never been in touch with technical support in the past. Therefore, I can't speak to how easy it is to get in touch with them, or how knowledgeable or responsive they are. Unfortunately, I have no insights to share.
Our team often Googles questions and can find answers online if they need to.
How was the initial setup?
We did not find the initial setup to be overly complex or difficult. it was very straightforward. It was simple.
We have a team that can Google questions and find information online pretty easily if there is any maintenance that needs to be handled. We tend to handle the maintenance aspect for our clients.
What's my experience with pricing, setup cost, and licensing?
It's my understanding that the pricing could be improved upon. I cannot recall the exact pricing. I cannot speak to the cost or licensing terms. We're just basically maintaining the solution for our clients.
What other advice do I have?
We are just end-users and use it according to our client's requirements. We don't have a specific business relationship with Katalon.
Some customers use ALM, and we use Jira, due to the lower price. These help us with project management aspects. This solution isn't well known, as it might be in other countries.
This solution is very useful for companies, such as banks or insurance organizations, that need something that can be used for commercial purposes. It's a good solution for enterprise-level companies.
I'd rate the solution at a seven out of ten. It's okay, however, if it offered more features to its customer base, it would be much better.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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sharing their opinions.
Updated: May 2026
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