Katalon Studio helps my company because it has made our automation process and automation of test cases faster. Earlier, when my company was using open-source tools like Selenium, we were able to manage around three to four test cases per day. With Katalon Studio's use in some projects, my company manages around ten cases per day, fastening our processes.
QA Manager at Next Solutions
An install tool useful to fasten automation of test cases
Pros and Cons
- "Whenever I speak to the support team of Katalon Studio, I learn that some new features will be included in the product. It is a scalable product."
- "I can say that in my company, we struggle a lot with iOS automation."
What is our primary use case?
What is most valuable?
In Katalon Studio, the record and play feature is valuable as it has reduced the need for my company to do coding and scripting. Katalon Studio serves as a tool meant to make everything codeless, so my company does not have to write too much code, something we like about Katalon Studio as it makes our process faster. Another valuable feature of Katalon Studio is its integration with various other project management and test management tools, like Azure DevOps, TestRail, Jira, etc. In general, integration is also a good feature of Katalon Studio.
What needs improvement?
Speaking of the improvement required in Katalon Studio, I can say that in my company, we struggle a lot with iOS automation. For iOS apps, in my company, we struggle a lot since we set it all up on Mac, an area that can be improved. If Katalon Studio allows for more integrations with other test management and project management tools, it would be great since, right now, its integration capabilities are very limited.
For how long have I used the solution?
If I talk about the free version of Katalon Studio, my company has been using it for a few years. My company has been using Katalon Studio's paid version for less than a year.
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Katalon Studio
October 2026
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What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Katalon Studio as a product has been scaling up on a day-to-day basis. Whenever I speak to the support team of Katalon Studio, I learn that some new features will be included in the product. It is a scalable product. Scalability-wise, I rate the solution an eight out of ten.
Considering Katalon Studio's paid and free versions, ten people in my company use the product.
My company plans to increase the use of Katalon Studio in our environment, and we are also trying to enter into a partnership program with Katalon so that my company receives more offerings from the product side. For now, my company has purchased Katalon Studio to use on a project-to-project basis.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a nine out of ten.
How was the initial setup?
The product's initial setup is not at all difficult.
For Katalon Studio's deployment, you can easily just download the ZIP file and install it on your system, and it's all set to go. Nowadays, there is an EXE file, which you download and double-click on to install it on your system, making it very easy to install and set up. Probably, the setup phase of the tool with integrations may take some time, but it is very easy to use. There is a beautiful UI and UX that Katalon Studio provides its users. With Katalon Studio, you can easily just provide the URL of your project management or test management tool, and then you can verify it, link it, and then you can do one-to-one mapping of your test cases as well.
I rate the normal setup phase of Katalon Studio a ten on a scale of one to ten, where one is difficult and ten is easy. For iOS specifically, Katalon Studio's setup phase was difficult.
The solution is deployed on an on-premises model.
Just one person can deploy the solution in a couple of hours.
What's my experience with pricing, setup cost, and licensing?
Price-wise, Katalon Studio is a costly product. Considering what the solution provides its users with, I can say that price-wise, Katalon Studio is an okay product.
What other advice do I have?
Those planning to use Katalon Studio need to identify their purpose for the tool. It is pretty easy to use if someone wants to use Katalon Studio for web and API testing and maybe for use cases concerning just mobile phones or Android. For iOS, Katalon Studio's users might face challenges. It takes a lot of time to set it up, and you will need Mac or Apple to specifically set it up, and then other things, like Mac Apple ID, etc, along with some linkage with Katalon WebDriver. Currently, iOS is something that could be a challenge, but otherwise, for the rest of the things, Katalon Studio is pretty easy to use.
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Manager at Ionatec
Highly scalable automation process with impressive stability
Pros and Cons
- "The most valuable feature is its automation security capabilities."
- "The integration process with Jira should be enhanced and facilitated."
What is our primary use case?
My use cases were focused on the fintech industry.
How has it helped my organization?
It enabled us to automate numerous tests that were previously done manually.
What is most valuable?
The most valuable feature is its automation security capabilities. It also allows integration with other solutions such as Jira and Slack.
What needs improvement?
The integration process with Jira should be enhanced and facilitated.
For how long have I used the solution?
I have used it for one year and a half.
What do I think about the stability of the solution?
It is a very stable solution. I would rate it nine out of ten.
What do I think about the scalability of the solution?
I would rate its scalability nine out of ten.
What was our ROI?
It saved us a lot of time, so we were really satisfied with it.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. It is the market average.
What other advice do I have?
I am highly satisfied with Katalon Studio and would recommend it to others. I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Katalon Studio
October 2026
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
The solution is affordable and easy to deploy, but it is slower than other products
Pros and Cons
- "Smart Wait and XPath healing are valuable features."
- "The product is comparatively slow."
What is our primary use case?
I have developed a framework in Katalon, and I have been managing the automation of mobile applications.
What is most valuable?
Smart Wait and XPath healing are valuable features.
What needs improvement?
The product is comparatively slow. It is very slow when calling a test case within another test case and searching for it. The product is slow in the test case and execution. The product should be made more smooth and speedy.
For how long have I used the solution?
I am using the solution currently. I have an extensive experience with the product.
What do I think about the stability of the solution?
I rate the solution’s stability a six out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a six out of ten. We have ten licenses for the solution.
How are customer service and support?
The technical support is fine. I rate the technical support a six to seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is simple. We can easily download the file.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is very, very low. It’s the reason people prefer using the product.
What other advice do I have?
I recommend the solution. It's a viable solution at less cost. Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO, Founder at a tech services company with 11-50 employees
Scalable solution with efficient reporting features
Pros and Cons
- "It supports multiple easy-to-learn languages."
- "Its stability needs improvement."
What is our primary use case?
We use the solution for application code testing. Using it, we can test around 70 modules for our clients in the insurance business.
What is most valuable?
The solution has the best reporting features. With the help of recorded reports, we can analyze the insights.
What needs improvement?
They should include standard methods in AJAX controls for the solution.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution's stability in terms of UI changes needs improvement.
What do I think about the scalability of the solution?
It is a scalable solution.
Which solution did I use previously and why did I switch?
In comparison to other vendors, the solution's price is less. It supports multiple easy-to-learn languages. Also, it has the best API integration and UI features. Although, the debugging process is time-consuming for larger test cases. It takes a long time to begin the test from the start and navigate it.
How was the initial setup?
The solution's initial setup has medium complexity. It takes work to identify AJAX controls and then implement them. There should be an inbuilt method or features designed to handle these controls providing us with a straightforward deployment process.
The overall time taken to complete it is ten minutes. Although, for multiple integrations, it might take 20-30 minutes. Also, its maintenance takes time in case of UI changes.
What's my experience with pricing, setup cost, and licensing?
The solution is more affordable than other vendors.
What other advice do I have?
The solution has the best web UI. I rate it an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Test Automation Architect at IHiS
Helps to automate web regression
Pros and Cons
- "The tool is easy to use. The product gives me the flexibility to use Selenium. I can also use my Java capabilities in the solution."
- "The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well."
What is our primary use case?
We use the tool to automate our web regression.
What is most valuable?
The tool is easy to use. The product gives me the flexibility to use Selenium. I can also use my Java capabilities in the solution.
What needs improvement?
The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well.
For how long have I used the solution?
I have been working with the solution for two and a half years.
What do I think about the stability of the solution?
The tool is stable. I would rate its stability a seven out of ten. The solution takes time to load the test cases.
What do I think about the scalability of the solution?
The tool is scalable. I would rate the tool's scalability an eight out of ten. We use around 28-30 licenses.
How are customer service and support?
The tool's tech support needs to improve. Most of the issues that we have raised, they consider as feature enhancements. However, they are trying to work very closely with us.
Which solution did I use previously and why did I switch?
I have used Selenium, Appium, and Micro Focus UFT. If we wanted to use Selenium or Appium, then we would require to build their framework which Katalon didn't require. Also, pricing was a factor in the decision-making process.
How was the initial setup?
The tool's setup is straightforward. You can just download and use it. I would rate the solution's setup a nine out of ten. The tool is hosted on the Katalon server.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheap compared to other alternatives. I would rate the tool's pricing a three out of ten.
What other advice do I have?
I would rate the overall tool a seven out of ten. You should use this solution if cost is your criteria and don't want to build a framework for yourself. I would suggest using the community edition first for a year and then moving ahead with the enterprise version.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It Manager, QA Manager at a comms service provider with 1-10 employees
Simple setup, effective testing, but support could improve
Pros and Cons
- "The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful."
- "We have been seeing some error pop-ups that are difficult to understand why they were triggered."
What is our primary use case?
We use Katalon Studio mainly for functional testing.
How has it helped my organization?
For tasks, our manual testers cannot cover Katalon Studio helps us. It speeds up our testing. If we are testing a large application, it benefits if we automate it using Katalon Studio
What is most valuable?
The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful.
What needs improvement?
We have been seeing some error pop-ups that are difficult to understand why they were triggered.
In one of our applications, the solution is not able to recognize some of the elements making it unable to use with it.
For how long have I used the solution?
I have been using Katalon Studio for approximately eight months.
What do I think about the stability of the solution?
We have had some errors on occasion. There was a learning curve when using the solution that could have contributed to the stability issues. We had to learn to use the solution from scratch.
What do I think about the scalability of the solution?
Katalon Studio is scalable.
We have seven people using this solution in my department.
How are customer service and support?
Katalon Studio could improve its support. Their response time is slow when we have premium support which includes direct connection with the agents.
New Relic had better support.
Which solution did I use previously and why did I switch?
We previously used other solutions before switching to Katalon Studio.
How was the initial setup?
The initial setup of Katalon Studio is easy. There was some confusion when we were upgrading the versions. The implementation can be done in a few hours.
What's my experience with pricing, setup cost, and licensing?
The price of Katalon Studio is reasonable. They recently had a price increase that might impact new subscribers. We are using a business license.
Which other solutions did I evaluate?
We evaluated other options before selecting Katalon Studio.
What other advice do I have?
We have not had any issues with maintaining the solution.
My advice to others is to test the solution well before purchase and confirm all the elements needed from the sales team. We had some issues at the start.
I rate Katalon Studio a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at Inspired Testing
Useful smart healing AI capabilities, user-friendly, and responsive support
Pros and Cons
- "The most valuable features of Katalon Studio are its user-friendliness and the AI smart healing capabilities."
- "Katalon Studio has improved our organization because it's improving the speed to market and the speed of delivery."
- "Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI."
What is our primary use case?
Katalon Studio is on-premise and our TestOps is in the cloud. The TestOps can be in a private hybrid or public cloud.
Katalon Studio is used for end-to-end test automation, web, desktop, UI, API, and mobile.
How has it helped my organization?
Katalon Studio has improved our organization because it's improving the speed to market and the speed of delivery.
What is most valuable?
The most valuable features of Katalon Studio are its user-friendliness and the AI smart healing capabilities.
What needs improvement?
Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI.
For how long have I used the solution?
I have been using Katalon Studio for two years.
What do I think about the stability of the solution?
The performance of Katalon Studio has been good.
What do I think about the scalability of the solution?
I have not seen Katalon Studio scalable, but teams that are adjacent to our line of business, have.
We have approximately 50 people using the solution.
We are using Katalon Studio at approximately 80 to 100 percent. We plan on increasing usage in the future.
How are customer service and support?
The technical support has been good, they are responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Micro Focus UFT previously and switched to Katalon Studio because of pricing.
How was the initial setup?
The initial Katalon Studio is simple, you only need to download and register, and it takes approximately 10 minutes.
We did a POC and then did the implementation and then go with it.
What about the implementation team?
We did the implementation in-house, there is no need for assistance.
Katalon Studio itself doesn't require maintenance. It's the script that requires maintenance, which is normal in any test automation project.
What was our ROI?
We are still busy doing the calculations for the financial ROI, but there has been an ROI when it comes to the speed to market and delivery. That's been affected positively.
What's my experience with pricing, setup cost, and licensing?
Katalon Studio is less expensive than other solutions, such as Micro Focus UFT.
The price of the solution is approximately $1,900 for the licenses, we have 30 licenses. The cost is for the license and for the support. We are billed annually. There are not any extra features or costs for anything else, it is open source.
Which other solutions did I evaluate?
We evaluated Tricentis and Worksoft before choosing Katalon Studio.
What other advice do I have?
The reporting in TestOps could use some upgrades.
Katalon Studio is straightforward and easy to implement. It supports everything from end to end, we have not had any issues.
I rate Katalon Studio a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Portfolio Manager at a tech services company with 10,001+ employees
Useful multiple technology platform, scalable, but usability could improve
Pros and Cons
- "The most valuable feature of Katalon Studio is that everything can be managed from one platform."
- "Katalon Studio should improve its usability, it still needs some improvement where users can easily use it to build their automation suite. It requires some initial work to set it up. There should be more keywords in the library to limit the coding requirements, this will allow a non-technical person easily start using it, which would be better."
What is our primary use case?
Katalon Studio is used for supporting multiple technology platforms, such as BGTs, and web clients.
What is most valuable?
The most valuable feature of Katalon Studio is that everything can be managed from one platform.
What needs improvement?
Katalon Studio should improve its usability, it still needs some improvement where users can easily use it to build their automation suite. It requires some initial work to set it up. There should be more keywords in the library to limit the coding requirements, this will allow a non-technical person easily start using it, which would be better.
There are a couple of areas, such as test data and service virtualization, that should be integrated into this one, it would be an entrance solution for automation testing.
For how long have I used the solution?
I have been using Katalon Studio for approximately one year.
What do I think about the stability of the solution?
When I used Katalon Studio initially there were some stability issues. However, I did a POC and it is very stable. It has been stable for the past four to five years.
What do I think about the scalability of the solution?
The scalability of Katalon Studio is good.
I'm a part of a centralized team where I have approximately nine different tools. Wherever the requirements are in the project we use the solution, we do not use it on a day-to-day basis.
How are customer service and support?
The support we have received has been good.
Which solution did I use previously and why did I switch?
I used multiple different solutions previously, such as TestComplete, Selenium, and Micro Focus UFT. Katalon Studio is similar to Micro Focus UFT in supporting multiple platforms.
How was the initial setup?
The full deployment of Katalon Studio can be heavy. If we have to install the complete Android Studio, it takes a lot of space on the system. Otherwise, the setup is not that complex. They have improved over the years, it is much easier, but space is one constraint it has. Once you install Android Studio completely, it would impact the performance of your machine.
What about the implementation team?
I did the implementation of Katalon Studio myself.
What was our ROI?
I have seen a return on investment from using Katalon Studio. After approximately 10 cycles we can see a good return. We have seen a 30 to 40 percent cost savings.
What's my experience with pricing, setup cost, and licensing?
The cost of Katalon Studio is expensive but it is less than some of the other solutions, such as Micro Focus UFT or SmartBear TestComplete. The cost is the main reason we are using Katalon Studio.
What other advice do I have?
I advise others to try this solution if they're looking for a different technology stack of applications, this is one solution they can use instead of using multiple solutions.
Katalon Studio is an integrated platform for multiple technologies in one place, you will receive all many features, such as web applications and mobile.
I rate Katalon Studio a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Executive at a tech services company with 201-500 employees
Good tool for its price bracket, despite limitations and lack of support for some technologies
Pros and Cons
- "Katalon Studio's biggest advantage is its price. It's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca."
- "One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
What is our primary use case?
I am the manager of a team that provides testing services to clients and we use Kalaton Studio for test automation (mainly for web applications) as well as Jira which we use for test management.
Most of our Katalon Studio deployments are based on a private cloud because we work with companies that have particular concerns about security and they prefer to use either private cloud or on-premises infrastructure with machines internal to the company.
Being based in Portugal, our team size isn't that big compared with other countries like Germany, UK, or the United States. Thus, we are not officially partners with Katalon, but sometimes our clients ask us to facilitate the reselling of Katalon Studio.
What is most valuable?
Katalon Studio's biggest advantage is its price. It's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca. However, these tools are in completely differently leagues, just like in football where you have the National league and the Championship league. For specific needs, given its price, Katalon Studio is a good solution.
What needs improvement?
One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area. For example, Tosca, in contrast to Katalon Studio, has support for more than 150 different technologies.
For how long have I used the solution?
I have been working with Katalon Studio for about 18 months.
What do I think about the stability of the solution?
It is a stable product.
Which solution did I use previously and why did I switch?
We have previously used Micro Focus UFT One and Tosca, and we also have experience using Selenium and Cypress in specific situations.
How was the initial setup?
It's tricky to say whether the setup is easy or not in an absolute sense. In some cases, it's very straightforward, and in general it is easy to set up. We usually take a few days for the installation of Katalon Studio.
What about the implementation team?
We implement Katalon Studio as part of a comprehensive solution that we provide as a service for clients, and it is just one piece of the whole solution. The number of people involved in the initial deployment is completely dependent on the size of the project and the stringency of the security required, but it usually only takes one or two people.
What was our ROI?
We have seen return on investment, but it depends on the application that you need to test. It's like a car; if you buy an expensive car that supports hundreds of thousands of kilometers without expensive repairs in the garage, you get the payback on that investment. And if you buy an expensive car and you only want to use the car on weekends, e.g. 100 kilometers per weekend, you might die before you get return on that investment. So it all depends.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, Katalon, Selenium, and Cypress all represent a similar level of investment. The software for these tools are either true open source or almost open source (because they charge a small fee), so pricing is a neutral point for me. The price isn't a problem. It's all about compatibility with the application undergoing testing.
If you took twice as many hours to finish something that in another tool you could finish in half the time, then it represents an unnecessary cost. What you don't spend in license fees, you may be spending in the service itself, or in people to support it. These are costs that may become evident later.
Which other solutions did I evaluate?
Other test automation tools that we evaluated are products that we have used previously such as Micro Focus UFT One and open source tools like Selenium and Cypress.
When it comes to Selenium, it is more of a scripting language, while Katalon is a keyword-driven solution in which you can use visual programming.
What other advice do I have?
The biggest piece of advice I can give to others is to first analyze whether the tool is compatible with the application to undergo testing.
I would rate Katalon Studio a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
QA Engineer at AKSA-SDS Inc.
User-friendly tool enhances QA automation and app commission processes
Pros and Cons
- "Katalon Studio is user-friendly."
- "There could be many improvements, however, I have not noted them down at this moment."
What is our primary use case?
Our organization is using Katalon Studio for QA automation and mobile app commission processes.
How has it helped my organization?
We evaluated Katalon Studio as it provides more comfort and is appropriate for our needs.
What is most valuable?
Katalon Studio is user-friendly. I have broad experience in tools like Appiam and Selenium, and Katalon Studio is a further step ahead with Java.
What needs improvement?
There could be many improvements, however, I have not noted them down at this moment.
For how long have I used the solution?
I have been using Katalon for more than one to two months.
What do I think about the stability of the solution?
Integration with Mac and iOS is complicated, although it is traditionally more complicated for all tools on these platforms.
What do I think about the scalability of the solution?
I can rate it highly on ease and user-friendly adaptation.
How are customer service and support?
I have not contacted their support team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with traditional QA setups like Selenium, Java, Appiam, and more.
What was our ROI?
It depends on the organization's norms and ROI specs. The cost compared to functionality is considerable but depends on the organization's budget.
Which other solutions did I evaluate?
I have evaluated or downloaded reports regarding Katalon Studio and SmartBear TestComplete.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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