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LiveAction LiveNX pros and cons

Vendor: BlueCat
3.6 out of 5
2,980 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

LiveAction LiveNX offers valuable real-time and historical network traffic visualization capabilities that enhance monitoring and analysis of network performance.
It provides excellent reporting, as well as latency and bandwidth utilization insights, which aid in effective capacity management planning.
The software features the ability to create CLI scripts on the fly to address any issues, making it particularly beneficial for QoS modeling and network corrections.
LiveAction LiveNX is highly beneficial for Cisco environments, offering a full range of NPM features for SD-WAN.
Users appreciate the configurable and detailed template reports, which allow for extensive data management and customer reporting capabilities.

CONS

The price is considered a downside to LiveAction LiveNX.
LiveAction LiveNX is not as robust as other NPM solutions, especially in application labeling.
There are bugs where LiveAction LiveNX does not register devices properly.
The tool can crash during simultaneous report generation.
Customer service and technical support for LiveAction LiveNX are rated poorly at 4 out of 10.
 

LiveAction LiveNX Pros review quotes

UC
Oct 19, 2023
All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.
Mahesh Doshi - PeerSpot reviewer
Nov 22, 2022
The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points.
reviewer1465884 - PeerSpot reviewer
Jan 29, 2021
We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive.
Learn what your peers think about LiveAction LiveNX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
it_user1568379 - PeerSpot reviewer
May 1, 2021
One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.
reviewer1997043 - PeerSpot reviewer
Oct 27, 2022
Its analytical capability is really good.
Zaid Khan - PeerSpot reviewer
Sep 22, 2023
The product has a very good graphical interface.
reviewer1997043 - PeerSpot reviewer
Jul 4, 2024
We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them.
reviewer1247523 - PeerSpot reviewer
Jun 24, 2025
LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance.
BH
Sep 19, 2019
The intention and the idea of the filter is great.
Ashwani Bansal - PeerSpot reviewer
May 22, 2025
On a scale of 1-10, I rate LiveAction LiveNX a nine.
 

LiveAction LiveNX Cons review quotes

UC
Oct 19, 2023
Improved documentation and more responsive customer support can help in addressing issues faster.
Mahesh Doshi - PeerSpot reviewer
Nov 22, 2022
Sometimes the solution does not register devices properly and that is a bug.
reviewer1465884 - PeerSpot reviewer
Jan 29, 2021
The only downside to this software is the price.
Learn what your peers think about LiveAction LiveNX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
it_user1568379 - PeerSpot reviewer
May 1, 2021
It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.
reviewer1997043 - PeerSpot reviewer
Oct 27, 2022
They need to create a more simplified UI.
Zaid Khan - PeerSpot reviewer
Sep 22, 2023
The tool crashes sometimes when we try to pull reports simultaneously.
reviewer1997043 - PeerSpot reviewer
Jul 4, 2024
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers.
reviewer1247523 - PeerSpot reviewer
Jun 24, 2025
The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10.
BH
Sep 19, 2019
This is a horrible solution and I think everything needs to be improved.
Ashwani Bansal - PeerSpot reviewer
May 22, 2025
Maintenance is required for the system.