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Categories
Cybersecurity
Endpoint Detection and Response (EDR)
Cloud Security Posture Management (CSPM)
Vulnerability Management
Security Information and Event Management (SIEM)
Extended Detection and Response (XDR)
Endpoint Protection Platform (EPP)
Firewalls
Container Security
Intrusion Detection and Prevention Software (IDPS)
ZTNA
Advanced Threat Protection (ATP)
Anti-Malware Tools
Unified Threat Management (UTM)
Cloud-Native Application Protection Platforms (CNAPP)
Cloud Workload Protection Platforms (CWPP)
Threat Intelligence Platforms (TIP)
Data Loss Prevention (DLP)
Domain Name System (DNS) Security
Distributed Denial-of-Service (DDoS) Protection
Attack Surface Management (ASM)
IT Management
Log Management
IT Infrastructure Monitoring
Remote Access
Server Monitoring
Managed DNS
Configuration Management
Operating Systems (OS) for Business
IT Service Management (ITSM)
Container Monitoring
Workload Automation
Container Management
Server Virtualization Software
IT Asset Management
User Provisioning Software
Virtualization Management Tools
Managed File Transfer (MFT)
Virtual Desktop Infrastructure (VDI)
IT Alerting and Incident Management
Remote Monitoring and Management (RMM)
SaaS Management Platforms
Cloud Computing
Microsoft Security Suite
Cloud Monitoring Software
Cloud Backup
AWS Marketplace
Cloud Management
Cisco Security Portfolio
PaaS Clouds
Infrastructure as a Service Clouds (IaaS)
Cloud Migration
Cloud Storage
Cloud Cost Management
Hybrid Cloud Computing Platforms
Public Cloud Storage Services
MSP Backup
Cloud Analytics
Software Defined Data Center (SDDC)
Compute Service
Cloud Storage Gateways
Managed Cloud Services
Hadoop
Data Management
Data Integration
Data Governance
Cloud Data Integration
Compliance Management
Relational Databases Tools
Data Warehouse
Cloud Data Warehouse
Vector Databases
Database Management Systems (DBMS)
Data Quality
Open Source Databases
Metadata Management
Deduplication Software
Database Development and Management
Cloud Master Data Management (MDM)
Database as a Service (DBaaS)
Data Masking
NoSQL Databases
Managed NoSQL Databases
Data Observability
Application Development Software
Application Performance Monitoring (APM) and Observability
Application Security Tools
Static Application Security Testing (SAST)
Rapid Application Development Software
IT Operations Analytics
DevSecOps
Application Security Posture Management (ASPM)
Functional Testing Tools
Patch Management
Test Automation Tools
Application Lifecycle Management (ALM) Suites
Software Supply Chain Security
API Testing Tools
Dynamic Application Security Testing (DAST)
Mobile APM
Build Automation
Software Development Analytics
Regression Testing Tools
Release Automation
Enterprise Agile Planning Tools
Enterprise Communications and Networking
Network Monitoring Software
Secure Web Gateways (SWG)
Software Defined WAN (SD-WAN) Solutions
WAN Edge
AIOps
CDN
WAN Optimization
Network Traffic Analysis (NTA)
Ethernet Switches
Network Management Applications
Wireless LAN
Network Automation
Application Delivery Controllers (ADC)
Network Troubleshooting
Rack Servers
Blade Servers
Routers
LAN Switching
Wireless WAN
Network Modeling and Simulation
Data Protection and Storage
Backup and Recovery
All-Flash Storage
Disaster Recovery (DR) Software
File and Object Storage
Software Defined Storage (SDS)
SaaS Backup
NVMe All-Flash Storage Arrays
HCI
NAS
Modular SAN (Storage Area Network)
Enterprise SAN
File Archiving
Data Replication
Disk Based Backup Systems
Converged Infrastructure
Container Backup Software
Application Server
File System Software
Cloud Software Defined Storage
Storage Software
Enterprise Architecture and Integration
API Management
Integration Platform as a Service (iPaaS)
Streaming Analytics
Business-to-Business Middleware
Event Monitoring
Application Infrastructure
Message Queue (MQ) Software
Enterprise Service Bus (ESB)
Data Migration Appliances
Message Oriented Middleware (MOM)
Migration Tools
General Purpose HSM
SOA Governance
SOA Application Gateways
Web Access Management
Payment HSM
Complex Event Processing (CEP)
Code Signing Management
Enterprise Applications
AI Observability
AI Software Development
Business Orchestration and Automation Technologies
Business Process Management (BPM)
AI Data Analysis
Email Security
BI (Business Intelligence) Tools
AI-Powered Cybersecurity Platforms
AI Security
AI IT Support
Process Automation
Robotic Process Automation (RPA)
Low-Code Development Platforms
Reporting
Data Visualization
Project Management Software
Business Process Design
GRC
ERP
Data Science Platforms
Customer Care
CRM
Help Desk Software
Data Management Platforms (DMP)
Customer Experience Management
Digital Experience Monitoring (DEM)
CRM Customer Engagement Centers
AI-Powered Chatbots
Contact Center Platforms
Field Service Management
Contact Center as a Service (CCaaS)
Workforce Engagement Management
Social CRM
Digital Experience Platforms (DXP)
Social Media Management Solutions
Partner Relationship Management (PRM)
Live Chat
Customer Communications Management (CCM)
Customer Feedback Management
Customer Data Analysis
Contact Center Infrastructure
Sales and Marketing
Sales Force Automation
Marketing Management
Opportunity Management
Marketing Automation
eCommerce Platforms
Product Configuration and Quoting
Marketing Intelligence
Web Analytics
Payment Processing Software
Product Management Software
Personalization Engines
Marketing Resource Management
Sales and Market Intelligence
Advertisement Technology Platforms
Sales Performance Management
Channel Marketing Automation Software
Predictive Sales Intelligence
Cloud GTM Platforms
Digital Marketing Service Providers
Content Marketing Software
Data Center and Facilities Management
Data Center Networking
Enterprise Asset Management (EAM)
Data Center Infrastructure Management
Data Center Power Solutions
Workplace Management Software
Facility Maintenance Management Software
Computerized Maintenance Management Software (CMMS)
Data Center Cooling Systems
Data Center Monitoring
Workplace Analytics Software
Wiring and Cabling Solutions
All categories
Comparisons
Top comparisons
Cloudflare vs. Quad9
Netgate pfSense vs. OPNsense
Fortinet FortiGate vs. Sophos Firewall
Amazon API Gateway vs. Microsoft Azure API Management
Checkmarx One vs. SonarQube
GitLab vs. Microsoft Azure DevOps
Hyper-V vs. VMware vSphere
MinIO vs. Red Hat Ceph Storage
AWS Secrets Manager vs. Azure Key Vault
Figma vs. Miro Business - Enterprise
Amazon Web Services (AWS)
Amazon API Gateway vs. Microsoft Azure API Management
AWS Secrets Manager vs. Azure Key Vault
AWS GuardDuty vs. Microsoft Defender for Cloud
Amazon Route 53 vs. Azure DNS
Akamai Connected Cloud (Linode) vs. Amazon AWS
Amazon EKS vs. Red Hat OpenShift Container Platform
Amazon EFS (Elastic File System) vs. Microsoft Azure File Storage
AWS Security Hub vs. Microsoft Sentinel
Amazon QuickSight vs. Microsoft Power BI
AWS Database Migration Service vs. AWS Glue
Cisco
Cisco Secure Firewall vs. Fortinet FortiGate
Aruba Wireless vs. Cisco Meraki Wireless LAN
Aruba ClearPass vs. Cisco Identity Services Engine (ISE)
Cisco Umbrella vs. Zscaler Internet Access
Aruba Switches vs. Cisco Ethernet Switches
Cisco Wireless vs. Ruckus Wireless
Cisco Linksys Ethernet Switches vs. NETGEAR Switches
Cisco Intersight vs. Cisco UCS Manager
Cisco Meraki MX vs. Palo Alto Networks NG Firewalls
Cisco Secure Email vs. Trellix Collaboration Security
Dell Technologies
Dell PowerEdge R-Series vs. HPE ProLiant DL Servers
Dell PowerFlex vs. VxRail
Dell PowerStore vs. Dell Unity XT
Dell PowerProtect Data Domain vs. HPE StoreOnce
Dell PowerEdge T-Series vs. HPE Proliant ML
Dell Avamar vs. Dell PowerProtect Data Manager
Dell PowerScale (Isilon) vs. NetApp FAS Series
Dell APEX vs. HPE GreenLake
Dell RecoverPoint for Virtual Machines vs. VMware Live Recovery
Amazon AWS vs. Dell ObjectScale
Google
Google Cloud Identity vs. Microsoft Entra ID
Apigee vs. Microsoft Azure API Management
Google Cloud DNS vs. Quad9
Azure OpenAI vs. Google Vertex AI
Amazon WorkMail vs. Google Workspace
Google Firebase vs. Microsoft Azure
Alibaba Cloud vs. Google Cloud
Google Gemini AI vs. Grammarly Pro - Enterprise
Amazon S3 Glacier vs. Google Cloud Storage Nearline
AWS Snowball vs. Google Transfer Appliance
IBM
IBM Security QRadar vs. Splunk Enterprise Security
IBM Security Guardium Data Protection vs. Imperva Data Security Fabric
ActiveMQ vs. IBM MQ
IBM DOORS vs. Polarion Requirements
IBM API Connect vs. IBM DataPower Gateway
Camunda vs. IBM BPM
IBM MaaS360 vs. Microsoft Intune
IBM Db2 Database vs. SQL Server
IBM Maximo vs. ServiceNow
IBM Integration Bus vs. Mule ESB
Microsoft
Amazon API Gateway vs. Microsoft Azure API Management
GitLab vs. Microsoft Azure DevOps
Hyper-V vs. VMware vSphere
AWS Secrets Manager vs. Azure Key Vault
AWS GuardDuty vs. Microsoft Defender for Cloud
Amazon Route 53 vs. Azure DNS
Windows 11 vs. Windows Server
Jamf Pro vs. Microsoft Intune
Google Cloud Identity vs. Microsoft Entra ID
Amazon EFS (Elastic File System) vs. Microsoft Azure File Storage
OpenText
OpenText Functional Testing vs. Tricentis Tosca
OpenText Core Application Security vs. SonarQube
Jira vs. OpenText Software Delivery Management
Sentinel vs. Splunk Enterprise Security
OpenText Documentum Content Management vs. SharePoint
OpenText Communications vs. Quadient Inspire
OpenText Professional Performance Engineering (LoadRunner Professional) vs. Tricentis NeoLoad
Microsoft Azure DevOps vs. OpenText Application Quality Management
OpenText Dynamic Application Security Testing vs. PortSwigger Burp Suite Professional
Microsoft Defender for Endpoint vs. OpenText Core Endpoint Protection
Oracle
Oracle VM VirtualBox vs. Proxmox VE
Oracle VM vs. VMware vSphere
Oracle Linux vs. Ubuntu Linux
Firebird SQL vs. MySQL
Microsoft Power Apps vs. Oracle Application Express (APEX)
Oracle Database vs. SAP HANA
Oracle HCM Cloud vs. SAP SuccessFactors
Oracle Data Integrator (ODI) vs. Oracle Integration Cloud Service
Oracle WMS vs. SAP Warehouse Management
NetSuite ERP vs. Oracle Fusion Cloud ERP
Palo Alto Networks
Prisma Cloud by Palo Alto Networks vs. Wiz
Cortex XSIAM vs. Palo Alto Networks Cortex XSOAR
Cisco Secure Firewall vs. Palo Alto Networks WildFire
Netskope vs. Prisma Access by Palo Alto Networks
Island vs. Prisma Access Browser
Fortinet FortiGate vs. Palo Alto Networks NG Firewalls
Cortex XDR by Palo Alto Networks vs. Microsoft Defender for Endpoint
Cisco Umbrella vs. Palo Alto Networks DNS Security
Azure Firewall vs. Palo Alto Networks VM-Series
Cisco Catalyst SD-WAN vs. Prisma SD-WAN
SAP
Celonis vs. SAP Signavio Process Manager
SAP ERP vs. SAP S/4HANA
SAP SuccessFactors vs. Workday
Amazon AWS vs. SAP Cloud Platform
Oracle Database vs. SAP HANA
Microsoft Dynamics CRM vs. SAP CRM
Kinaxis vs. SAP Integrated Business Planning for Supply Chain
SAP PowerDesigner vs. erwin Data Modeler
SAP Analytics Cloud vs. SAP BusinessObjects Business Intelligence Platform
Oracle WMS vs. SAP Warehouse Management
More comparisons
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Help Desk Software
LiveAgent
Pros & Cons
LiveAgent pros and cons
Vendor:
QualityUnit
4.0
out of 5
2 reviews
100% willing to recommend
Leave a review
Overview
Reviews
Pros & Cons
Alternatives
LiveAgent Pros review quotes
DL
Daniel Lies
Head of Process Management at Immoveo gmbh
Jun 15, 2020
Provides service level optimization.
Read full review
OO
Ogechi O.
Assistant customer support manager
Nov 29, 2021
The most valuable feature was how the solution helped us to prioritize tasks.
Read full review
LiveAgent Cons review quotes
DL
Daniel Lies
Head of Process Management at Immoveo gmbh
Jun 15, 2020
Connection to other softwares could be improved.
Read full review
OO
Ogechi O.
Assistant customer support manager
Nov 29, 2021
There are other products that are more popular.
Read full review
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Knowledge Management Software
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