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reviewer2518473 - PeerSpot reviewer
CIO at a tech consulting company with 1-10 employees
Real User
Top 10
Sep 23, 2024
Helps improve the security of organizations
Pros and Cons
  • "The tool's support team helps partners resolve any problems with the product."
  • "Lumu's ability to discover threats is an area of concern where improvements are needed."

What is our primary use case?

My company is currently dealing with Lumu's onboarding process.

Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.

What is most valuable?

I like Lumu because it additionally complements the other tools in my company. Lumu can be used as a complementary tool for a DLP product, a vulnerability analysis, or an SIEM tool. Lumu permanently monitors the environment. When there is an attack, Lumu does not explore them immediately. If our security has already been compromised, Lumu detects the situation. It is useful for real-time detection.

What needs improvement?

Lumu's ability to discover threats is an area of concern where improvements are needed.

For how long have I used the solution?

I have experience with Lumu. My company is in the process of becoming a Lumu partner.

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March 2026
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How are customer service and support?

Lumu has very good support in Colombia. The tool's support team helps partners resolve any problems with the product. I rate the technical support a nine out of ten.

How was the initial setup?

It is very easy to implement in our operation.

After deployment, the tool offers permanent monitoring features.

Deploying Lumu is very easy, but you need to have more budget for agents.

The solution's deployment can be done in a day.

What was our ROI?

The tool's ROI can be experienced in a short span of time or a few months.

What's my experience with pricing, setup cost, and licensing?

The tool is available at a good price. The tool offers a good and competitive price for customers.

What other advice do I have?

Lumu is a complementary tool for other tools. Lumu can be an excellent component because it can improve the security in an organization.

The tool offers good integration features. Lumu has great integration features with other tools. Lumu understands and uses the input of all your tools to offer protection to users.

Compared to other NDR tools, Lumu serves as a SaaS solution, especially compared to some other products like Cisco or other older manufacturers. Lumu is a SaaS tool that has better functionalities compared with Cisco or Fortinet.

I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
Buyer's Guide
Download our free Lumu Report and get advice and tips from experienced pros sharing their opinions.