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Pros & Cons summary

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Prominent pros & cons

PROS

Lumu provides comprehensive context including the MITRE Matrix, playbooks, and access to external links, enhancing network visibility.
Most functions are automated, allowing users to receive alerts without constant monitoring.
Lumu offers immediate protection against threats and timely incident handling.
The support team efficiently helps partners resolve issues and provides effective chat support and ticket closure.
The tool's automated incident response works effectively, compatible with numerous interfaces and platforms.

CONS

Reports need improvement.
Access to physical logs would be beneficial.
Integration with different vendors and endpoints could be improved.
Free version is minimal compared to the full version.
Lumu's threat discovery needs enhancement.
 

Lumu Pros review quotes

JJ
May 23, 2025
The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive.
reviewer2390580 - PeerSpot reviewer
May 29, 2024
I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others.
Martin Albanese - PeerSpot reviewer
Jun 30, 2025
It's been helpful for overall extended network visibility.
Learn what your peers think about Lumu. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Juan Solano - PeerSpot reviewer
Mar 28, 2024
Lumu protects against threats immediately and handles them in time.
reviewer1895349 - PeerSpot reviewer
Jun 23, 2022
The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more.
DC
Sep 27, 2022
You can access external links, playbooks, MITRE Matrix, and a lot of information.
reviewer2518473 - PeerSpot reviewer
Aug 1, 2024
The tool's support team helps partners resolve any problems with the product.
Martin Albanese - PeerSpot reviewer
Dec 16, 2024
Most of it is automated, so I do not have to watch it to get alerts.
 

Lumu Cons review quotes

JJ
May 23, 2025
Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares.
reviewer2390580 - PeerSpot reviewer
May 29, 2024
The free version is minimal compared to the full version.
Martin Albanese - PeerSpot reviewer
Jun 30, 2025
Nothing so far needs to be improved.
Learn what your peers think about Lumu. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Juan Solano - PeerSpot reviewer
Mar 28, 2024
The integration with different vendors and endpoints could be improved.
reviewer1895349 - PeerSpot reviewer
Jun 23, 2022
The reports need improvement.
DC
Sep 27, 2022
I am happy with the current features. However, one important one is to improve the reports.
reviewer2518473 - PeerSpot reviewer
Aug 1, 2024
Lumu's ability to discover threats is an area of concern where improvements are needed.
Martin Albanese - PeerSpot reviewer
Dec 16, 2024
It would be good if we could access the physical logs.