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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Lumu enhances extended network visibility and provides immediate threat protection.
Automated incident response works effectively, with impressive platform compatibility.
Lumu offers comprehensive threat context, including the Mitre matrix, playbooks, hashes, and more.
Support team effectively resolves issues, and partners find Lumu user-friendly and functional.
Automatic functionalities allow users to focus on significant incidents without needing constant monitoring.

CONS

Having a larger support network would be beneficial.
Lumu's integration with different vendors and endpoints could be improved.
The free version is minimal compared to the full version.
Lumu's ability to discover threats is an area of concern where improvements are needed.
Access to physical logs would be an improvement.
 

Lumu Pros review quotes

JJ
Director, Information Technology at a educational organization with 201-500 employees
May 23, 2025
The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive.
Juan Solano - PeerSpot reviewer
IT Director at Atlantic Quantum Innovations
Mar 28, 2024
Lumu protects against threats immediately and handles them in time.
Martin Albanese - PeerSpot reviewer
Network Security Analyst at ALACHUA COUNTY ITS
Dec 16, 2024
Most of it is automated, so I do not have to watch it to get alerts.
Learn what your peers think about Lumu. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Martin Albanese - PeerSpot reviewer
Network Security Analyst at ALACHUA COUNTY ITS
Jun 30, 2025
It's been helpful for overall extended network visibility.
reviewer2390580 - PeerSpot reviewer
Chief Solutions Architect at a government with 51-200 employees
May 29, 2024
I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others.
DC
Information security and quality engineer at Federacion de Aseguradores Colombianos Fasecolda
Sep 27, 2022
You can access external links, playbooks, MITRE Matrix, and a lot of information.
reviewer1895349 - PeerSpot reviewer
Deputy Manager Technical Support at Restaurantes TOKS
Jun 23, 2022
The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more.
reviewer2518473 - PeerSpot reviewer
CIO at a tech consulting company with 1-10 employees
Aug 1, 2024
The tool's support team helps partners resolve any problems with the product.
 

Lumu Cons review quotes

JJ
Director, Information Technology at a educational organization with 201-500 employees
May 23, 2025
Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares.
Juan Solano - PeerSpot reviewer
IT Director at Atlantic Quantum Innovations
Mar 28, 2024
The integration with different vendors and endpoints could be improved.
Martin Albanese - PeerSpot reviewer
Network Security Analyst at ALACHUA COUNTY ITS
Dec 16, 2024
It would be good if we could access the physical logs.
Learn what your peers think about Lumu. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Martin Albanese - PeerSpot reviewer
Network Security Analyst at ALACHUA COUNTY ITS
Jun 30, 2025
Nothing so far needs to be improved.
reviewer2390580 - PeerSpot reviewer
Chief Solutions Architect at a government with 51-200 employees
May 29, 2024
The free version is minimal compared to the full version.
DC
Information security and quality engineer at Federacion de Aseguradores Colombianos Fasecolda
Sep 27, 2022
I am happy with the current features. However, one important one is to improve the reports.
reviewer1895349 - PeerSpot reviewer
Deputy Manager Technical Support at Restaurantes TOKS
Jun 23, 2022
The reports need improvement.
reviewer2518473 - PeerSpot reviewer
CIO at a tech consulting company with 1-10 employees
Aug 1, 2024
Lumu's ability to discover threats is an area of concern where improvements are needed.