Micro Focus Asset Manager [EOL] Reviews

Name: Micro Focus Asset Manager [EOL]
Brand: OpenText
Rating: 3.6 (4 reviews)

3.6 out of 5

4 reviews
75% willing to recommend

636 followers

What is Micro Focus Asset Manager [EOL]?

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

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Buyer's Guide

IT Asset Management

January 2025

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Featured Micro Focus Asset Manager [EOL] reviews

reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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reviewer994161

Director, ITSM at EPAM Systems

This product has been improved. Previously it was a bit outdated, for example, the Windows application has to be connected to the database, but now they're doing a lot to allow people to do some synching from the browser. It's still not very convenient, but this is probably because of the fact that we're behind a few versions from the latest releases. Our own experience may not be so relevant compared to the latest reviews if you compare with people using the latest version, but not all things could be done with the help of browsers. The usability of this product is still out-of-date and could be improved. The interface could be improved.

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it_user567639

Technical Consultant at a comms service provider with 1,001-5,000 employees

Our initial deployment was years ago when Peregrine ran the software. Then HPE bought Peregrine, so I was involved in that. I've also been involved in multiple upgrades since then. We've just finished some work this week, which went really, really smoothly. It was really good. No problems. A year ago, we upgraded Universal Discovery and it took a long time to resolve all the issues. And that was using HPE Professional Services to implement it and they couldn't get to a resolution. There was R&D in China, there was HPE locally here, there was a team in the US, and there was support in Eastern Europe; all trying to work with each other across different time zones and it just didn't work very well at all. Deployment was complex.

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Valuable Features

"It is stable and scalable."
"This product can be customized according to the needs of any company."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

Room for Improvement

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."