BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

BMC Helix and OpenText are both solutions in the IT Asset Management category. Additionally, 88% of BMC Helix users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

BMC Helix Discovery

Read 29 BMC Helix Discovery reviews

2,209 Views
2,165 Comparison Views

88% willing to recommend

Micro Focus Asset Manager [...

Read 4 Micro Focus Asset Manager [EOL] reviews

75% willing to recommend

BMC Helix Discovery

Micro Focus Asset Manager [...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Helix Discovery and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: January 2026).

Buyer's Guide

IT Asset Management

January 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Asset Management (5th)

Micro Focus Asset Manager [...

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

JonathanPic

Presales Manager at HCLSoftware

Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships

The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data models are the most useful aspect of the solution."

"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."

"It immediately understands which component it is, and it provides the exact API details with all the components."

"The ability of BMC Helix Discovery to save time and money for customers is all about resolution times and first fixes, linking heavily to the CMDB and ensuring that you have good clean data."

"BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans."

"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."

"BMC Helix Discovery is very intuitive."

"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."

More BMC Helix Discovery pros

"It is stable and scalable."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"This product can be customized according to the needs of any company."

Cons

"The interface is quite old and can be outdated."

"The solution should have different portals and logins for each customer so only that customer's assets show."

"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."

"The solution is definitely useful."

"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."

"I would like to see a lower price and better technical support."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"It would be nice to see more updates to the solution."

More BMC Helix Discovery cons

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

Pricing and Cost Advice

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."

"The solution offers yearly licenses."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"We have a perpetual license for the solution."

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

More BMC Helix Discovery pricing and cost advice

"From my experience, Asset Manager is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

10%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...

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What needs improvement with BMC Helix Discovery?

Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.

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Comparisons

ServiceNow vs BMC Helix Discovery

Compared 41% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 20% of the time

Device42 vs BMC Helix Discovery

Compared 7% of the time

Lansweeper vs BMC Helix Discovery

Compared 7% of the time

Flexera One vs BMC Helix Discovery

Compared 6% of the time

More BMC Helix Discovery Competitors

No data available

Product Reports

Buyer's Guide

BMC Helix Discovery

February 2026

Download BMC Helix Discovery product report

Buyer's Guide

IT Asset Management

January 2026

Download Micro Focus Asset Manager [EOL] product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

Asset Manager, HPE Asset Manager

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC Helix

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Finansbank, MTS India, Sprint

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: January 2026.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.