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BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
IT Asset Management (2nd)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
reviewer1700715 - PeerSpot reviewer
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."
"The solution's most valuable feature is service modeling."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
"The most valuable feature is the automated service mapping."
"The solution is definitely useful."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"It is stable and scalable."
"This product can be customized according to the needs of any company."
 

Cons

"There is still room for improvement in terms of stability."
"The improvement I want to see is a reduction in duplicate records."
"There are certain limitations in the mapping feature of the solution."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The solution is definitely useful."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
 

Pricing and Cost Advice

"The licenses are very complex and quite costly."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"The licensing fee is very low."
"I rate the pricing an eight out of ten. All BMC products are expensive."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"We have a perpetual license for the solution."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"From my experience, Asset Manager is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
18%
Manufacturing Company
8%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...
What needs improvement with BMC Helix Discovery?
I would like to see a lower price and better technical support.
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Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Asset Manager, HPE Asset Manager
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Finansbank, MTS India, Sprint
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: January 2025.
851,604 professionals have used our research since 2012.