BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

BMC Helix and OpenText are both solutions in the IT Asset Management category. Additionally, 88% of BMC Helix users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

BMC Helix Discovery

Read 28 BMC Helix Discovery reviews

2,114 Views
2,051 Comparison Views

88% willing to recommend

Micro Focus Asset Manager [...

Read 4 Micro Focus Asset Manager [EOL] reviews

75% willing to recommend

BMC Helix Discovery

Micro Focus Asset Manager [...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Helix Discovery and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.

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To learn more, read our detailed IT Asset Management Report (Updated: December 2025).

Buyer's Guide

IT Asset Management

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Asset Management (4th)

Micro Focus Asset Manager [...

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

reviewer2729955

Systems Integration Specialist Advisor at a insurance company with 1,001-5,000 employees

Flexible data discovery has streamlined processes and enhances efficiency

The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction. If there is data it doesn't extract and you understand TPL, you can write your own patterns to pull the data out of it, making it very powerful from that standpoint. The query language is somewhat challenging to learn as it uses a Berkeley database. However, it has an excellent query building tool, and they have recently released a new visually-based version, which is very beneficial. Extracting data is straightforward through writing queries, running them, and pulling reports. The scanning process and credential setup are also easily manageable. Overall, it is an excellent tool.

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reviewer1700715

Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees

A stable and clever solution, but it is very complex and it needs a lot of improvements

There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is simple."

"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."

"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."

"BMC provides great support. As managed service support, they are gold."

"BMC Helix Discovery is very intuitive."

"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."

"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."

"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."

More BMC Helix Discovery pros

"This product can be customized according to the needs of any company."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"It is stable and scalable."

Cons

"A review of end of life data would be nice."

"There is still room for improvement in terms of stability."

"The monitoring tools could be more stable."

"We would like updates more often."

"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."

"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."

"The solution should have different portals and logins for each customer so only that customer's assets show."

"The solution is definitely useful."

More BMC Helix Discovery cons

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

Pricing and Cost Advice

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

"The licenses are very complex and quite costly."

"The licensing fee is very low."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

More BMC Helix Discovery pricing and cost advice

"From my experience, Asset Manager is expensive."

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	13

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...

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What needs improvement with BMC Helix Discovery?

Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.

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Comparisons

ServiceNow vs BMC Helix Discovery

Compared 45% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 19% of the time

Lansweeper vs BMC Helix Discovery

Compared 7% of the time

Device42 vs BMC Helix Discovery

Compared 7% of the time

Flexera One vs BMC Helix Discovery

Compared 5% of the time

More BMC Helix Discovery Competitors

No data available

Product Reports

Buyer's Guide

BMC Helix Discovery

January 2026

Download BMC Helix Discovery product report

Buyer's Guide

IT Asset Management

December 2025

Download Micro Focus Asset Manager [EOL] product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

Asset Manager, HPE Asset Manager

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC Helix

HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.

OpenText

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Finansbank, MTS India, Sprint

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: December 2025.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.