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BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
BMC Helix Discovery
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Asset Management (9th)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
JP
Presales Manager at HCLSoftware
Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships
The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.
reviewer1700715 - PeerSpot reviewer
Software Asset Manager Lead at Boeing at a transportation company with 10,001+ employees
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AA improves process consistency and reduces human error."
"Automation Anywhere is a great tool."
"By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users."
"The return on investment from Automation Anywhere at our organization has been both tangible and intangible, delivering value far beyond the initial financial calculation."
"Automation Anywhere is the first RPA solution we have taken and suggested implementing it to our customers, and it has helped tremendously in assisting our customers in achieving their goals."
"We have been able to take resources that have been doing manual work and putting them into more productive work."
"It is easy to install and use."
"The ease of use is its key novel feature, as I have actually trained people in finance who have not written a piece of code in their lives and they are able to pick it up."
"The initial setup was quite easy."
"It is a scalable solution."
"The most valuable feature is the automated service mapping."
"I'd recommend BMC Helix Discovery to others because I've been working with it for the last eight years and my experience with it has been good."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."
"It improved efficiencies and saved money by replacing manual methods."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."
"We are constantly using this product and we are constantly improving this product."
"This product can be customized according to the needs of any company."
"It is stable and scalable."
 

Cons

"The cost of this solution can be improved."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"It would be helpful if Device Credentials can sync with Active Directory so that for the IT policy case that requires periodic password resetting, there is no need for a human to input manually into each Bot Runner machine."
"Integration with secondary environments needs to be improved or enabled."
"Also, the Master certification should be provided free of cost for partners."
"The platform has good capabilities, but it could improve by providing more development options."
"Automation Anywhere has some limitation with its integrations. You can build your logic with MetaBots and .NET components, e.g., if something is not gathered by Automation Anywhere or built into functionality, you can write a MetaBot. A MetaBot is like an external component. You can write it through C# or .NET code, and make a DLL, and import it. This is not open to all data types or EXE functionalities which can be written through C#. You have to define your variable types, matching them with Automation Anywhere existing variable types. Because of the knowledge required, I cannot let another person, who doesn't know Automation Anywhere, build my external DLL code."
"The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries."
"Resolution time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue."
"It would be nice to see more updates to the solution."
"The license model could be more flexible and cheaper pricing."
"The improvement I want to see is a reduction in duplicate records."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"The interface is quite old and can be outdated."
"While I consider the solution to be good, it should better be able to integrate with other solutions."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
 

Pricing and Cost Advice

"They are already coming out with a community license, which is really good. That's something that I wish to have."
"The cost of this solution is a little bit high, but it is worth the price."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."
"They have a ridiculously expensive bot licensing structure, especially for the Asian region."
"It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost."
"I really enjoy the pricing options with Automation Anywhere, as they are able to flex their ability to adapt to the needs of the customer really well."
"This is a value for the money product."
"The licenses are very complex and quite costly."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"We have a perpetual license for the solution."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"From my experience, Asset Manager is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with BMC Helix Discovery?
The interface is quite old and can be outdated.
What is your primary use case for BMC Helix Discovery?
BMC Helix Discovery is used for discovery of the assets and configuration items so that you can populate the CMDB.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Discovery, ADDM, Atrium Discovery & Dependency Mapping
Asset Manager, HPE Asset Manager
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Finansbank, MTS India, Sprint
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: July 2026.
908,834 professionals have used our research since 2012.