BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."

"The solution's most valuable feature is service modeling."

"The solution is definitely useful."

"The data models are the most useful aspect of the solution."

"The initial setup was quite easy."

"The most valuable feature is the automated service mapping."

"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."

"Weekly reports to management really make our life simple."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"It is stable and scalable."

"This product can be customized according to the needs of any company."

"The most important features are the flexibility of the product and the way that we can use it to ensure software compliance within our organization."

"Actually we have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"The query language is somewhat challenging to learn. It uses a Berkeley database, and the query language is not easy to master for performing complex queries."

"The solution's scalability is an area with certain shortcomings where improvements are needed."

"The interface is quite old and can be outdated."

"The license model could be more flexible and cheaper pricing."

"The improvement I want to see is a reduction in duplicate records."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"What would make BMC Helix Discovery better is if it had more client-side discovery features, for example, printers and desktops. Right now, it's focused more on data center discovery, so if it had additional features focused on the client-side discovery, that would be great. In the next release of BMC Helix Discovery, I'd like more client-side discovery features such as desktop discovery, printer discovery, and other IP-based client-side discovery features. The solution can discover desktops and printers, but there's still room for improvement on the client side."

"The solution is definitely useful."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"Technical support is very frustrating because we have probably 12 or 15 years’ experience with the products."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."

"We have a perpetual license for the solution."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"The solution offers yearly licenses."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"From my experience, Asset Manager is expensive."