BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

"The most valuable feature is the automated service mapping."

"The solution's most valuable feature is service modeling."

"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."

"BMC provides great support. As managed service support, they are gold."

"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."

"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."

"BMC Helix Discovery is very intuitive."

"It is a scalable solution."

"This product can be customized according to the needs of any company."

"It is stable and scalable."

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

"An area that can be improved is the IoT."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"The monitoring tools could be more stable."

"The support from BMC Helix Discovery can improve, it takes a long time before we receive any feedback. It can take days to months sometimes."

"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."

"The solution should have different portals and logins for each customer so only that customer's assets show."

"I would like to see a lower price and better technical support."

"The solution is definitely useful."

"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

"The usability of this product is still out-of-date and could be improved. The interface could be improved."

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"The licenses are very complex and quite costly."

"The solution offers yearly licenses."

"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

"The licensing fee is very low."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"We have a perpetual license for the solution."

"From my experience, Asset Manager is expensive."