It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover.
BMC Helix Discovery offers enhancement in service modeling through its start anywhere application modeling and automated service mapping. Despite its agentless architecture and flexible deployment, challenges such as improved stability, frequent updates, and better support persist. Predictive capabilities using AI enhance efficiency, but limitations exist in mapping features and storage virtualization. Customization and a cost-effective license model remain concerns, alongside managing application infrastructure and BMC tools integration.