We are using it for reporting ERP data, IT service data, financial data, and so on.
Power BI Technical Specialist at a manufacturing company with 1,001-5,000 employees
Useful for collaboration and insightful data visualizations, highly scalable, and easy to deploy
Pros and Cons
- "We are able to collaborate on things and get insightful data visualizations."
- "Its performance and stability can be improved. It takes time to load, and sometimes, it also breaks down for the whole region. Its usability could also be better, and it could also have more connections with different data sources."
What is our primary use case?
How has it helped my organization?
It has been helpful in getting insights. We weren't able to get insights at such a level. It is also helpful in getting an overview of different departments. We are able to do it much faster than before.
What is most valuable?
We are able to collaborate on things and get insightful data visualizations.
What needs improvement?
Its performance and stability can be improved. It takes time to load, and sometimes, it also breaks down for the whole region.
Its usability could also be better, and it could also have more connections with different data sources.
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For how long have I used the solution?
I have been using this solution for two years. In this company, I have been using it for two months.
What do I think about the stability of the solution?
It is not completely stable. Sometimes, it goes off for the whole North Europe region. Its stability should be improved.
What do I think about the scalability of the solution?
It is scalable, and there are no issues with its scalability. I would rate it a ten out of ten in terms of scalability. We have around 300 users of this solution.
How are customer service and support?
We don't have any issues with their technical support.
Which solution did I use previously and why did I switch?
I have worked only with Power BI.
How was the initial setup?
It is easy because documentation and a lot of tutorials are available. Its deployment took one month.
What's my experience with pricing, setup cost, and licensing?
Power BI premium is really expensive for our market. A lot of small and medium companies would like to purchase it, but they can't afford it.
What other advice do I have?
I would rate Power BI an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Head of Analytics Director at a tech services company with 51-200 employees
Low-cost, feature-rich, and easy to deploy, but would be nice to get faster support for new features
Pros and Cons
- "It is low-cost and easy to deploy. It is fully-featured."
- "They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features."
What is our primary use case?
It is for dashboards and reports.
What is most valuable?
It is low-cost and easy to deploy. It is fully-featured.
What needs improvement?
They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is reasonably stable.
What do I think about the scalability of the solution?
In my organization, we have around ten users. In our client's organization, we have about 100 users.
How are customer service and technical support?
I normally find whatever I need in Microsoft documentation or through Google. There is a lot of activity in the market. A lot of other people typically would have already asked the same question that I have, so it is fairly easy to find information.
Which solution did I use previously and why did I switch?
I didn't really use any other product. I used to be a Qlik partner, and I became a Microsoft partner two years ago.
How was the initial setup?
Its installation is straightforward. The developer suite has one-click installation. The end-users just get a web URL. There is no installation for end-users. They just access it.
There is a Microsoft certification that you need to complete, but it is all deployed on the Microsoft Azure cloud. So, there are no infrastructure requirements.
What's my experience with pricing, setup cost, and licensing?
It depends upon the tier of your Office 365 subscription. On E5, which is a Microsoft Azure subscription, you get it for free. If you are on a lower tier, you can subscribe for $10 a month per user, which is really cheap.
What other advice do I have?
I would recommend this solution. It is pretty good. Technically, it is at the same level as the other products that I've used so far. It has all the features, and it is easy to deploy. Its costs are really palatable. They are improving it all the time. I am fairly satisfied with this product.
I would rate Microsoft BI a seven out of ten. There are always areas for improvement, but I am fairly happy with it. I would not rate anything else also higher than seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Microsoft Power BI
January 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Consultant at a training & coaching company with 201-500 employees
Flexible with good support but it could be more mobile friendly and the price could be better
Pros and Cons
- "I like the flexibility it offers."
- "The graphic interface could be better."
What is our primary use case?
We use Microsoft BI for analytics.
What is most valuable?
I like the flexibility it offers.
What needs improvement?
The graphic interface could be better.
I would also like to see it mobile-friendly.
For how long have I used the solution?
I have been using Microsoft BI for one year.
We are using the latest version.
What do I think about the stability of the solution?
In some ways, it is stable.
What do I think about the scalability of the solution?
It's a scalable solution. We have 10 or 15 users in our organization.
How are customer service and technical support?
Technical support is good, and we are satisfied with it.
Which solution did I use previously and why did I switch?
Before Microsoft BI, we used Tableau.
How was the initial setup?
I was not involved with the installation but my understanding is that it was easy to install.
We have a team of two people to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
There are licensing fees.
It's an expensive solution.
What other advice do I have?
I am not sure if we will continue to use this solution, it depends on the business requirements.
Depending on their business size and setup, I may recommend this solution.
I would rate Microsoft BI a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Part Owner at a tech services company with 11-50 employees
Great technology and some very good features
Pros and Cons
- "Good CS and administration."
- "Creating dashboards could be easier."
What is our primary use case?
I am a consultant for a big company. We deal with energy companies, petroleum, sales companies and we deal with everything from financials to operations. We deal with market strategy and we provide consultancy services - I'm a part owner of the company.
What is most valuable?
I like the CS, administration, most of the features are good as well as the technology.
What needs improvement?
I think creating dashboards could be easier. Compared to other solutions, the cost of the license is expensive and that could be improved.
For how long have I used the solution?
I've been using this solution for over 20 years.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is excellent, all our professional consultants use it. Where we deploy in the banking sector, they can have 1,000 licensed users; in smaller companies there can be 50 users.
How are customer service and technical support?
Technical support is quite good, but I'd like to see a quicker response time.
How was the initial setup?
Deployment time depends on the company, it can take up to two months.
What other advice do I have?
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Partner at a tech services company with 1-10 employees
Easy to use, good scalability, and reliable
Pros and Cons
- "The solution is easy to use."
- "There are some problems with the functionality of this solution. The dashboard is not very user friendly and is quite complicated."
What is our primary use case?
I have used the solution for analytics which is displayed on the dashboard for my client.
What is most valuable?
The solution is easy to use.
What needs improvement?
There are some problems with the functionality of this solution. The dashboard is not very user friendly and is quite complicated. They need to make it easier for developers because they could bring key components into the dashboard. I have found using scripting language in other competitor solutions easier.
Since I am new to using this solution I am not sure what should be in a future release. I probably do not need all of the features in this current version.
For how long have I used the solution?
I have been using the solution for a couple of months.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The solution is scalable. We have a couple of people using the solution in my organization.
Which solution did I use previously and why did I switch?
I have used Qlik Sense in the past and it is more functional than this solution. I prefer Qlik Sense and I will most likely be switching soon.
How was the initial setup?
The solution is easy to install and it does not take long.
What about the implementation team?
I did the implementation.
What's my experience with pricing, setup cost, and licensing?
As far as I am aware you do not need a license for the solution.
Which other solutions did I evaluate?
Comparing this solution to others such as Tableau and Microstrategy, this solution is probably better. However, I think overall Qlik Sense is best for me.
What other advice do I have?
I am not going to be using the solution in the future because I prefer Qlik Sense.
I rate Microsoft BI an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Research & Development Expert at a energy/utilities company with 11-50 employees
Good visualization and graphing functions, integrates with Python
Pros and Cons
- "The most valuable feature is integration with Python."
- "The integration with third-party products could be more stable."
What is our primary use case?
I use Microsoft BI for my own projects that are related to integrating with Excel datasets. I use the visualization and graphing functions, and I have tried using the Python integration.
What is most valuable?
The most valuable feature is integration with Python.
What needs improvement?
The integration with third-party products could be more stable.
For how long have I used the solution?
I have been using Microsoft BI for approximately one month.
What do I think about the stability of the solution?
Microsoft BI could be a little more stable.
What do I think about the scalability of the solution?
We have approximately 10 users. I don't expect that we will expand our usage or continue using this product.
How are customer service and technical support?
I have not been in contact with technical support.
How was the initial setup?
There is no complexity in the initial setup. It takes approximately 15 minutes to deploy.
What about the implementation team?
There are twenty people in the team that handles the deployment and maintenance of our solutions.
What other advice do I have?
In summary, this is a good product and I recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Analyst at a non-tech company with 10,001+ employees
An easy and flexible BI solution, but the dashboard could be better
Pros and Cons
- "The Microsoft Power BI app is very good. It's also very flexible."
- "The dashboard could be simplified."
What is our primary use case?
We use it mainly for Qlik Sense. We're using business interests analytics. Everyone from marketing to sales uses it. Microsoft BI is usually used for oversight.
What is most valuable?
Microsoft BI is easy and but not very user-friendly. But you can directly connect it to an Excel file. You can find out how many sites to look at and do it yourself directly. The Microsoft Power BI app is very good. It's also very flexible.
What needs improvement?
The dashboard could be simplified. The service is currently good, but it could be better. If you compare it to Tableau and Qlik Sense, they are doing much better work. The ability of their dashboards is much better. The technical part is easy in Qlik Sense, where we can do some coding. It isn't easy in Power-BI.
Microsoft BI can be more user-friendly. Scalability is also a challenge for us because it's difficult to handle Power BI's dashboard.
For how long have I used the solution?
I have been using Microsoft BI for the last four years.
What do I think about the stability of the solution?
Microsoft BI is a stable solution. We haven't had any issues yet.
What do I think about the scalability of the solution?
It's not very scalable because it's difficult to manage the Microsoft BI dashboard.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
Their price is good.
What other advice do I have?
I would recommend this product to potential users. But if they have options, I would recommend one of the others.
On a scale from one to ten, I would give Microsoft BI a six.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at a tech services company with 11-50 employees
It is stable and provides a quick view of the most important indicators, but its setup and support should be better
Pros and Cons
- "The use of graphics to show and view the data indicators is the most valuable feature. It is also very stable."
- "Its setup and support should be improved. We would like to see more material for developers that provides clear explanations about how we can do data mining by using Microsoft BI. It would also be good if we can connect a feature to other customized machine learning solutions."
What is our primary use case?
We have integrated this solution into the software that we created for a client specifically for reports and data consumption. It is a hybrid infrastructure project with hybrid integration. It has a lot of reports executed or created from the cloud.
How has it helped my organization?
It has helped us to have a really quick view of the most important indicators of the operational issues of our platform. It has enabled collaboration between different operational levels in the company.
What is most valuable?
The use of graphics to show and view the data indicators is the most valuable feature. It is also very stable.
What needs improvement?
Its setup and support should be improved. We would like to see more material for developers that provides clear explanations about how we can do data mining by using Microsoft BI. It would also be good if we can connect a feature to other customized machine learning solutions.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
We haven't used it a lot, but it seems good so far. We have only three users. We may include two or three more users to the platform.
How are customer service and technical support?
Their technical support is bad. I didn't like the technical support of Microsoft.
Which solution did I use previously and why did I switch?
We also use Oracle and Tableau.
How was the initial setup?
The initial setup was not complex, but we would like a more agile process. The initial deployment took about two months. The platform that we created was very robust.
What about the implementation team?
We are a reseller of the solution. We did the deployment.
Which other solutions did I evaluate?
We were thinking of integrating Tableau instead of Microsoft BI, but the client chose Microsoft BI.
What other advice do I have?
I would rate Microsoft BI a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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