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reviewer1551786 - PeerSpot reviewer
Project Consultant at a financial services firm with 501-1,000 employees
Consultant
A stable solution with a great dashboard
Pros and Cons
  • "Microsoft BI is very easy to set up and use."
  • "Integration with products that are not Microsoft could be more improved."

What is our primary use case?

Around 50% of our customers use this solution. We plan to extend our usage of this solution.

What is most valuable?

Our customers really like the dashboard. They can click on whatever they want for an in-depth view. Microsoft BI is very easy to set up and use. 

What needs improvement?

In general, all the Microsoft programs are integrated quite well, but it could be improved. Also, integration with products that are not Microsoft could be more improved.

For how long have I used the solution?

I have been using Microsoft BI on and off for the past two years. 

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Microsoft Power BI
June 2025
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What do I think about the stability of the solution?

If implemented correctly, Microsoft BI is quite stable. 

What do I think about the scalability of the solution?

It's quite scalable. 

How are customer service and support?

I have never contacted customer support. 

What's my experience with pricing, setup cost, and licensing?

I don't know much about the licensing because our customers pay for it. 

What other advice do I have?

I would recommend this solution. Overall, on a scale from one to ten, I would give Microsoft BI a rating of nine. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1535370 - PeerSpot reviewer
Solutions Architect at a tech services company with 11-50 employees
Real User
Multiple datasets synchronization, visual customization, and reliable
Pros and Cons
  • "The capability to add custom visuals and create Power BI apps. You can package datasets, synchronization details, and dashboards into a single app."
  • "They asked you to pay if you want to synchronize more than eight times, you would have to go to a Power BI enterprise license, which is much more costly."

What is our primary use case?

The solution is a dashboard. We have the on-premises data gateway, which allows us from the Azure Cloud to get into Power BI. The dataset content comes from the on-premise data warehouses.

We have produced historical analytics and KPIs from ServiceNow for Incident management, performance, SLA coverage, trends, and identifying anomalies. Anomalies are, for example, if a ticket is reopened, that means it was closed incorrectly or the solution was not correct. If a ticket has been an incident or a request has been routed more than two times, that means somewhere in the processes it was not clear and the ticket is going in circles out to the anomalies data.

A lot of analytics based on ServiceNow and Gyra as ITSMs systems. There is also combined analytics between Salesforce and for example, Web analytics, Google Analytics, and so on. Allowing us to see how visits to the website translate into lead opportunities. This is done by combining the two, extracting them and combining the two sources of data, such as Google Analytics and Salesforce.

What is most valuable?

Some of the most valuable features of this solution are the ability to take your data and have the possibility to combine them into datasets and have synchronization. 

You are able to synchronize the data without additional cost eight times a day and you can set when you want to synchronize it. For example, during business hours, we synchronize the data once an hour and during the night I do not synchronize it at all. 

The capability to add custom visuals and create Power BI apps. You can package datasets, synchronization details, and dashboards into a single app.

Microsoft is open to suggestions for improvements in future releases. We requested to allow Python Notebooks to be displayed as visuals on top of the datasets, which now available and was not five versions ago.

What needs improvement?

The possibility to synchronize more often without having to pay more would be great. They asked you to pay if you want to synchronize more than eight times, you would have to go to a Power BI enterprise license, which is much more costly.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I have found the solution to have high performance and to be reliable.

What do I think about the scalability of the solution?

The solution is highly scalable. We have approximately 100 people using the solution in my organization.

How was the initial setup?

The solution is a service, which does not require a traditional installation. However, there is a large configuration portion. It can be very simple to configure minor operations but can become complex if you connect via Power BI, a lot of sources.  For example, from on-premise and from multiple clouds. It allows you to go from very simple, to very complex. It is up to your solution design in the end. 

You can create your first dataset in a matter of hours. This once again is dependent on your configuration.

The solution requires maintenance but not to the Power BI itself. The configuration is deployed on top of Power BI, you can set automatic alerts if, for example, the data is not synchronized or It not available.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be expensive if you want to synchronize your data more.

What other advice do I have?

I rate Microsoft BI an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Power BI
June 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Founder/CEO at Data.tac Nigeria Limited
Real User
Allows us to compile and transform data into visual representations
Pros and Cons
  • "Microsoft BI allows us to connect to any database or any dataset."
  • "Compared to other applications, like Tableau, Microsoft BI doesn't have as many functions that allow you to do more in-depth analysis and represent the findings."

What is our primary use case?

We get a lot of chunks of data, especially production data and data based on education — performance-related data. We use BI to analyze the data so we can give feedback to our clients. If they're experiencing problems, we help them find trends, etc.

Within our organization, there are roughly six or seven people using this solution.

What is most valuable?

Microsoft BI allows us to connect to any database or any dataset. It automatically renders some of the information which makes things a lot easier for us.

What needs improvement?

Compared to other applications, like Tableau, Microsoft BI doesn't have as many functions that allow you to do a more in-depth analysis and represent the findings. I think they have a standard that they keep to.

As the UI experience is always changing, the interface and security can always be improved. 

For how long have I used the solution?

I have been using this solution for roughly four years. 

What do I think about the stability of the solution?

Stability is quite good. It's reliable.

What do I think about the scalability of the solution?

We haven't had to expand because usually we just wait for the data. However, we do have plans to expand.

How are customer service and technical support?

On a scale from one to five, I would give their technical support a rating of four. 

How was the initial setup?

The initial setup was very straightforward. 

What's my experience with pricing, setup cost, and licensing?

I believe we pay on a monthly basis. Compared to what's available on the market, I think we pay a fair price.

What other advice do I have?

I would recommend Microsoft BI to others. On a scale from one to ten, I would give this solution a rating of seven.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant en Business Intelligence
Consultant
Free software which is very intuitive and easy to use
Pros and Cons
  • "Very intuitive and easy to use."
  • "Capacity could be improved."

What is our primary use case?

Our primary use case of this solution is as a reporting tool. We implement it for our clients. I'm a consultant in business intelligence and we are customers of Microsoft BI.

What is most valuable?

I like this product because it's a free software, very intuitive and very easy to use.

What needs improvement?

The capacity of the solution could be improved. If you don't need all the data it offers then don't download it because the software slows down. 

For how long have I used the solution?

I've been using this product for the last year. 

What do I think about the stability of the solution?

It's a stable solution. 

How was the initial setup?

The initial setup is quite straightforward. 

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1536369 - PeerSpot reviewer
Power BI Technical Specialist at a manufacturing company with 1,001-5,000 employees
Real User
Useful for collaboration and insightful data visualizations, highly scalable, and easy to deploy
Pros and Cons
  • "We are able to collaborate on things and get insightful data visualizations."
  • "Its performance and stability can be improved. It takes time to load, and sometimes, it also breaks down for the whole region. Its usability could also be better, and it could also have more connections with different data sources."

What is our primary use case?

We are using it for reporting ERP data, IT service data, financial data, and so on.

How has it helped my organization?

It has been helpful in getting insights. We weren't able to get insights at such a level. It is also helpful in getting an overview of different departments. We are able to do it much faster than before.

What is most valuable?

We are able to collaborate on things and get insightful data visualizations.

What needs improvement?

Its performance and stability can be improved. It takes time to load, and sometimes, it also breaks down for the whole region.

Its usability could also be better, and it could also have more connections with different data sources.

For how long have I used the solution?

I have been using this solution for two years. In this company, I have been using it for two months.

What do I think about the stability of the solution?

It is not completely stable. Sometimes, it goes off for the whole North Europe region. Its stability should be improved.

What do I think about the scalability of the solution?

It is scalable, and there are no issues with its scalability. I would rate it a ten out of ten in terms of scalability. We have around 300 users of this solution.

How are customer service and technical support?

We don't have any issues with their technical support. 

Which solution did I use previously and why did I switch?

I have worked only with Power BI.

How was the initial setup?

It is easy because documentation and a lot of tutorials are available. Its deployment took one month.

What's my experience with pricing, setup cost, and licensing?

Power BI premium is really expensive for our market. A lot of small and medium companies would like to purchase it, but they can't afford it.

What other advice do I have?

I would rate Power BI an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1537680 - PeerSpot reviewer
Head of Analytics Director at a tech services company with 51-200 employees
Real User
Low-cost, feature-rich, and easy to deploy, but would be nice to get faster support for new features
Pros and Cons
  • "It is low-cost and easy to deploy. It is fully-featured."
  • "They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features."

What is our primary use case?

It is for dashboards and reports. 

What is most valuable?

It is low-cost and easy to deploy. It is fully-featured.

What needs improvement?

They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is reasonably stable.

What do I think about the scalability of the solution?

In my organization, we have around ten users. In our client's organization, we have about 100 users.

How are customer service and technical support?

I normally find whatever I need in Microsoft documentation or through Google. There is a lot of activity in the market. A lot of other people typically would have already asked the same question that I have, so it is fairly easy to find information.

Which solution did I use previously and why did I switch?

I didn't really use any other product. I used to be a Qlik partner, and I became a Microsoft partner two years ago.

How was the initial setup?

Its installation is straightforward. The developer suite has one-click installation. The end-users just get a web URL. There is no installation for end-users. They just access it.

There is a Microsoft certification that you need to complete, but it is all deployed on the Microsoft Azure cloud. So, there are no infrastructure requirements.

What's my experience with pricing, setup cost, and licensing?

It depends upon the tier of your Office 365 subscription. On E5, which is a Microsoft Azure subscription, you get it for free. If you are on a lower tier, you can subscribe for $10 a month per user, which is really cheap.

What other advice do I have?

I would recommend this solution. It is pretty good. Technically, it is at the same level as the other products that I've used so far. It has all the features, and it is easy to deploy. Its costs are really palatable. They are improving it all the time. I am fairly satisfied with this product.

I would rate Microsoft BI a seven out of ten. There are always areas for improvement, but I am fairly happy with it. I would not rate anything else also higher than seven.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1381863 - PeerSpot reviewer
CEO at a tech services company with 201-500 employees
Consultant
Highly scalable, very stable, good data presentation, and useful for deeper insights and analysis
Pros and Cons
  • "The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter."
  • "Its price could be better. Its licensing cost is very high."

What is our primary use case?

We are using Power BI Premium at the moment. It is an online solution, which always has the latest version.

It is for data visualization and data insights. BI means business intelligence, so it helps you understand the performance of your business better. It gives you deeper insight into the data so that you can draw meaningful conclusions from the data, and your decisions are based on data insights rather than a hunch. 

How has it helped my organization?

It is a good and very useful product. I find it to be extremely useful because it gives me a deeper insight into my business, and it lets me analyze things and make decisions based on the data.

What is most valuable?

The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter.

What needs improvement?

Its price could be better. Its licensing cost is very high.

For how long have I used the solution?

We discovered it about two months ago, and we started using it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

You can scale it to thousands of users. It is a cloud product. Microsoft Cloud is being used by people across the world. So, there is no limitation in terms of scalability.

At the moment, we have about five users, but the number of users will increase to 50. We are absolutely going to keep using it.

How are customer service and technical support?

We generally don't approach Microsoft for support. We are able to handle things at our end.

Which solution did I use previously and why did I switch?

We used simple Excel reports, but Excel reports are not as good as Power BI. Power BI is far ahead.

How was the initial setup?

It is a cloud product. You can access it through a web browser. It takes no time. 

It takes time only when you have to prepare the reports because you need to know how to prepare the Power BI reports. There is an MIS team, and there are Power BI designers who design the reports, but for users, it doesn't take much effort because they just have to click and see.

What's my experience with pricing, setup cost, and licensing?

Its licensing cost is very high. It is $20 per user, which is very high, but it is a good product, so you pay for it.

What other advice do I have?

I would recommend this solution. I would rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1398615 - PeerSpot reviewer
Consultant at a training & coaching company with 201-500 employees
Consultant
Flexible with good support but it could be more mobile friendly and the price could be better
Pros and Cons
  • "I like the flexibility it offers."
  • "The graphic interface could be better."

What is our primary use case?

We use Microsoft BI for analytics.

What is most valuable?

I like the flexibility it offers.

What needs improvement?

The graphic interface could be better.

I would also like to see it mobile-friendly.

For how long have I used the solution?

I have been using Microsoft BI for one year.

We are using the latest version.

What do I think about the stability of the solution?

In some ways, it is stable.

What do I think about the scalability of the solution?

It's a scalable solution. We have 10 or 15 users in our organization.

How are customer service and technical support?

Technical support is good, and we are satisfied with it.

Which solution did I use previously and why did I switch?

Before Microsoft BI, we used Tableau.

How was the initial setup?

I was not involved with the installation but my understanding is that it was easy to install.

We have a team of two people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing fees.

It's an expensive solution.

What other advice do I have?

I am not sure if we will continue to use this solution, it depends on the business requirements.

Depending on their business size and setup, I may recommend this solution.

I would rate Microsoft BI a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.