Nutanix is a hypervisor for hardware and software that allows users to replace the three-tier environment (storage, network and compute) with a consolidated HCI. We provide our customers with Nutanix as a distributor.
Senior System Engineer at a comms service provider with 51-200 employees
Everything is centralized under one solution
Pros and Cons
- "The HCI environment itself is very intuitive. Everything is centralized under one solution. And, they also have fast server built in in addition to a network analyzer."
- "I would like them to update their licensing to provide more features with their basic license."
What is our primary use case?
How has it helped my organization?
Our environment is now consolidated into one solution. This makes it easier to get support because we no longer need to go to multiple vendors and can just have one point of contact.
What is most valuable?
The HCI environment itself is very intuitive. Everything is centralized under one solution. And, they also have a fast server built-in in addition to a network analyzer.
What needs improvement?
I would like them to update their licensing to provide more features with their basic license.
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Nutanix Cloud Infrastructure (NCI)
August 2025

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For how long have I used the solution?
I have been working with the solution for three months.
What do I think about the stability of the solution?
I cannot say much, because it's fairly new. But, so far I would say it's good.
What do I think about the scalability of the solution?
I would say any HCI can be easily scaled by adding more nodes.
How are customer service and support?
Technical support could use some improvement.
How was the initial setup?
The initial setup is very straightforward. Installment, configurations, and performing detailed network design takes about three weeks, depending on the complexity.
What about the implementation team?
We assist our customers with the deployment and train their technical professional(s).
What's my experience with pricing, setup cost, and licensing?
They offer multiple tier licensing which means that lower level licensing will have less features.
What other advice do I have?
I would recommend this solution because I believe that HCI is the way to go as opposed to the three-tier environment. Plus, the solution has excellent architecture that is scalable, reliable, and easy to use.
Sizing your existing environment before moving forward is important because you want to ensure that Nutanix will improve your environment.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.

Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company with 11-50 employees
Simple to manage, excellent support, and highly reliable
Pros and Cons
- "The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations."
- "There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS."
What is our primary use case?
We are a cloud provider and we are giving cloud services via Nutanix Acropolis AOS, such as core virtual services. This is why we implemented Nutanix Acropolis AOS into our data center.
How has it helped my organization?
Nutanix Acropolis AOS has improved our organization because of the ease of management. We don't have to deal with any other solutions besides Nutanix Acropolis AOS. If it was a three-tiered architecture, we would have to struggle with the HBA cards from the upgrade, storage area, networks, switches, and other hardware. We only need to deal with the physical servers and the Nutanix on top of it. This is why it's very easy to manage, and that is saving us a lot of time for our technical operations.
What is most valuable?
The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations.
What needs improvement?
There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS.
Nutanix could integrate all of its solutions into one package to allow one implementation, such as Nutanix Acropolis AOS and the other related ecosystem solutions. You should be able to integrate them all in one step. The current method is to first install Nutanix Acropolis AOS then you need to install Prism, Era, and Flow. I would like to see a setup that implements all of those Nutanix tools at once.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately three years.
What do I think about the stability of the solution?
The stability of Nutanix Acropolis AOS is very high. We have only had one or two problems in our cluster over the past two years. The problems that we did have were solved very quickly by Nutanix and by our technical service engineers together. I would say that it's robust and problem-free.
What do I think about the scalability of the solution?
In our cluster, we have more than 50 servers and as the cluster gets larger, there are some stability issues sometimes, but they are not critical. They can improve on the scalability because when one or two servers are down in our cluster, Nutanix Acropolis AOS struggles to balance the load to the other server clusters and it can take some time. In the time it is attempting to balance the clusters some of our customers are affected by the delay problem. It is not critical, but it could be made better to avoid this in the future.
We have approximately 16 people that are using this solution in my company on a daily basis.
How are customer service and support?
The technical support is very good, they solved some problems we had and they worked with our team well.
The team from Nutanix focuses on the problem and they don't let us go before the problem has been solved. They are very interested in problematic cases and their resolutions.
Which solution did I use previously and why did I switch?
I have used VMware and Hyper-V. We have different customers using these other solutions.
How was the initial setup?
The initial setup of Nutanix Acropolis AOS is straightforward. The whole process took no more than one day.
We have added a couple of servers each month onto our platform and it's very straightforward.
What about the implementation team?
We have a department in my company that handles the implementation and maintenance of Nutanix Acropolis AOS. We have 15 technicians but we only have two that handle this solution.
What was our ROI?
We have seen a return on investment because it's a robust platform. We do not have to deal with Nutanix Acropolis AOS related problems every day or from time to time. It gives a return on investment within a year or two.
What's my experience with pricing, setup cost, and licensing?
When we purchase a new physical server or a couple of physical servers into our cluster, we always purchase it with Nutanix licensing. We are receiving the license from Nutanix directly and not from the vendor. In the way we're dealing, with the licenses it is a bit costly for us but as the company is getting larger, day by day or year by year, those licensing costs become lower each time for us. We are purchasing the licenses for three years for some of our clusters and for some others for five-year licenses and the licenses are still costly. We have good discounts for the licenses, but it is still expensive.
What other advice do I have?
My advice to those wanting to implement Nutanix Acropolis AOS is to know the solution well before they do the implementation. They will have to receive some training about Nutanix Acropolis AOS. It's not easy to implement, but once you get used to it, it is very easy to do the implementation in the later phases. I would recommend people to get the training it is important.
I rate Nutanix Acropolis AOS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
August 2025

Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,218 professionals have used our research since 2012.
ICT System Administrator at College of Europe
Stable solution that improved the performance issues with our virtual desktop environment
Pros and Cons
- "The interface is very good. Before we used this solution, we had separate storage and switches, but with the hyper convert, it's all in one."
- "The price could be lower."
What is our primary use case?
Everything here is virtual. We have virtual desktops, virtual servers, and two Nutanix clusters. We also use Nutanix files, so we don't have any Windows files here anymore.
What is most valuable?
The interface is very good. Before we used this solution, we had separate storage and switches, but with the hyper convert, it's all in one. I'm very happy with Nutanix.
What needs improvement?
The price could be lower.
For how long have I used the solution?
I have been using Nutanix for eight years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It's very easy to add additional hosts, so scaling out is very easy with Nutanix.
How are customer service and support?
Customer service and support is very good. We don't need it that much because usually everything works fine, but if there is something, they react very quickly. We also have post enabled, which means that if there is a hardware issue or some other issue, there is a case automatically created and they contact us.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive.
What other advice do I have?
I would give this solution 10 out of 10.
I would use Nutanix, especially if you have a virtual desktop infrastructure and you want good, stable performance. Before using this solution, we had performance issues with our virtual desktop environment and now our virtual desktops work very well, as if we were working on laptops or desktops.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a tech services company with 201-500 employees
Stable solution with the best virtual desktop infrastructure, but wee would like to see improvements in regards to deduplication and integrations.
Pros and Cons
- "Nutanix has the best virtual desktop infrastructure."
- "I believe that improvements could be made in regards to the DR in addition to deduplication and integration with others platforms. They also do not offer opportunities for network virtualization so it would be nice to see that in the future."
What is our primary use case?
We provide server consultations and help customers reduce their footprint and begin their FTDC journeys with this solution.
What is most valuable?
Nutanix has the best virtual desktop infrastructure.
What needs improvement?
I believe that improvements could be made in regards to the DR in addition to deduplication and integration with others platforms. They also do not offer opportunities for network virtualization so it would be nice to see that in the future.
For how long have I used the solution?
I have been working with Nutanix for three years.
What do I think about the stability of the solution?
I think this solution is stable.
What do I think about the scalability of the solution?
Scalability opportunities are great with this solution.
How are customer service and support?
I have not yet required technical support.
How was the initial setup?
I do not have experience with the installation process with Nutanix, but I believe that it would be pretty easy - similar to VMware or SimpliVity.
What's my experience with pricing, setup cost, and licensing?
Nutanix price is high because it bundles all the components into single deals rather than allowing you to select the features that you want/will use.
What other advice do I have?
I live in Sri Lanka, which is a developing country, so the cost is especially high for us.
I would rate this a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business Development Consultant at a tech services company with 10,001+ employees
Offers great scalability and flexibility in adding cluster nodes
Pros and Cons
- "Great flexibility and scalability."
- "Lacks sufficient integration with other vendors and public clouds."
What is our primary use case?
Our primary use case of Acropolis was for pre-sales on architecting the solution. The company was partners with Nutanix and I'm a business development consultant.
What is most valuable?
I found the most important feature to be the flexibility that the solution offers in adding nodes to the clusters. Nutanix provides a level of scalability and flexibility that you don't get with any other solution on the market.
What needs improvement?
I'd like to see more integration with other vendors and integration with public clouds. The feature is there but it could be improved.
For how long have I used the solution?
I worked with this solution up until a couple of months ago and I used it for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, it's a key feature.
How are customer service and support?
The technical support is not great, but it's good. The main problem is the time it takes to connect with the person you need to speak to.
How was the initial setup?
The initial setup is quite easy.
What other advice do I have?
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Civil Engineer at gieco
Data service tool used effectively for SAP S/4HANA
What is our primary use case?
We mainly use SAP S/4HANA as well as the domain controller and file servers.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
This is a very stable solution.
How are customer service and support?
The support for this solution is really good.
How was the initial setup?
The initial setup was straightforward and we completed it with a Nutanix partner. The installation took four hours.
What's my experience with pricing, setup cost, and licensing?
The standard version of this solution is free but we are using a paid version which is billed annually. Previously with another soltion, we needed to purchase SAN storage to accommodate the storage needs which was expensive. With Nutanix, we saved a lot of money due to that new technology.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Coordinador Data Center at INFRAESTRUCTURA UNIFICADA SA DE CV
Great for data protection with good reliability and infrastructure support
Pros and Cons
- "It offers very useful data protection."
- "When we have issues with the solution, they tend to be around networking."
What is our primary use case?
We primarily use the solution for our clients.
What is most valuable?
The solution has a strong foundation.
The support of the infrastructure is very good.
It offers very useful data protection. It's one of the best features.
We've had very few problems converting this solution with the iOS or virtual iOS.
The stability is pretty good.
What needs improvement?
When we have issues with the solution, they tend to be around networking.
When we tried to upgrade the LCM, we had issues around the process. When we refreshed the CVM of VM and restart the upgrade, the CVM would not start again. We needed to see the logs to see if we could figure out what happened and if there was something we could do.
We'd like to see a bit more integration with certain products, for example, Qlik, among others.
For how long have I used the solution?
I've been using this solution for five years now.
What do I think about the stability of the solution?
I like the level of stability we get. It's a good product in that sense.
How was the initial setup?
In some cases, the setup could be more simple. However, it's important to view the network process surrounding the customers as this is the first problem we face when we try to implement for the first time. Once you've gotten past the initial process, the other processes are simpler.
We have two to four people that can implement the solution.
What other advice do I have?
While all versions start as on-premises, and we mostly use on=premises, we do have one deployment on the cloud.
I'd advise potential new users to get a little bit of training before starting.
I would rate the solution at a ten out of ten. It's been very good so far in terms of the level of capabilities on offer.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Presales - Server & Storage at a computer software company with 51-200 employees
Beneficial centralized management, straightforward implementation, but GUI could improve
Pros and Cons
- "The most valuable feature of Nutanix Acropolis AOS is it has centralized management."
- "The GUI of Nutanix Acropolis AOS could be improved that can be done from the OEM side. It's a very basic stable web browser that they're using. It is not very inclusive."
What is our primary use case?
Nutanix Acropolis AOS is used for server virtualization. It replaces the three-tier traditional architecture.
What is most valuable?
The most valuable feature of Nutanix Acropolis AOS is it has centralized management.
What needs improvement?
The GUI of Nutanix Acropolis AOS could be improved that can be done from the OEM side. It's a very basic stable web browser that they're using. It is not very inclusive.
Nutanix should provide its customers with the documents for predictive workload analysis and other performance metrics, such as compression. This would be a great benefit.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately one year.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is a stable solution.
What do I think about the scalability of the solution?
I have found Nutanix Acropolis AOS to be scalable.
We have two to three clients using this solution.
How was the initial setup?
The initial setup is straightforward. The time for the process depends on the size of the cluster.
I rate the initial setup of Nutanix Acropolis AOS a three out of five.
What about the implementation team?
Our customers typically do the implementation of the solution themselves. They have the trained resources. I personally have not had the opportunity to do the implementation.
One engineer and one architect are required to do the implementation.
What's my experience with pricing, setup cost, and licensing?
The price of the license for Nutanix Acropolis AOS is less expensive than the competition. There is a favorable cost saving. Having only the need to deal with a single vendor, the management of the customer's entire stack is cost-effective.
I believe Nutanix has started a subscription-based model. We will need to pay separately for parts of Nutanix. However, I have not explored it and it could still only be a non-subscription-based model at this time.
I would rate the price of Nutanix Acropolis AOS a three out of five.
Which other solutions did I evaluate?
We evaluated other solutions before choosing Nutanix Acropolis AOS, such as VMware VxRail.
When comparing Nutanix Acropolis AOS to VMware VxRail, in terms of features, VMware VxRail provides a lot of options, such as integration with block storage and other products. The GUI for the browsing product or the console for the VMware VxRailis very simple.
A lot of people have VMware expertise, they don't feel many challenges while using the VxRail platform, it's quite easy. However, the cons with VMware is that you need to buy a license for every feature that you add on. It's not a full-fledge bundle license. Many features have extra costs and licenses.
What other advice do I have?
I would recommend this solution to others.
My advice to others is to do some kind of POC, try and test it themselves before selecting any HCI solution. They should not purchase anything until they have confidence in their abilities. I would suggest they use a demo to receive some hands-on experience, evaluate, and compare both the technologies simultaneously, and then decide which is best suited for purchase.
I rate Nutanix Acropolis AOS a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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