OpenText Core Endpoint Protection​ Reviews

Webroot Endpoint Protection secures threat mitigation. Then, of course, there are elements for continual data monitoring to get to the areas that are affected.

The ASA is frontline as far as the next-generation firewall goes. We incorporated a whole bunch of elements for identification, classification of threats, grouping, and integration with it; as well as logging application data from endpoints on the network into a log server for further processing. There are a lot of features in ASA. Over time, it has remained the model for NG USM like Webroot.

The website is helpful. There are videos showing various Security scenarios as part of their SAT integration. SAT (Security Awareness Training is the most important component of any Digital Security Program.

Webroot pioneered integration of Novel concepts in Endpoint protection.

One marked improvement that I see is that the scanning speed is much improved in Windows 11.

Looking for the Next Gen Webroot to leverage Multi Core Architecture supported by a robust Operating System Executive that is fully aware of it's underlying Hardware Architecture and Foundation; with live integration and feed into most reliable OTXs in real time.

Additional video on really demonstrating the runtime features of the product would be helpful. For example, how do you do continual data monitoring? How do you verify their connections? A lot of people know about antivirus protection, however, the product does a whole lot more.

They can do a whole lot more. Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine.

I've used the solution for about 30 years. It's been a long while.

I've been a Webroot partner for many, many years.

I'd rate the solution at a nine out of ten. If they had OTX integration and the ability to  do in-process OTX API Calls on the endpoint for 1st time and update: URLs, IP addresses, Domain Names and Telephone Nos, Email Addresses and newly defined Data Classes, maybe I'd make it a Ten out of Ten.

We have been using a two-prong security system for our network. We had a combination of Kaspersky along with Webroot Business Endpoint Protection. This gave us two layers of defense and it has been working really well for us. 

With the current increased world threat scenarios, we are looking for other protection possibilities.

The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection.

The solution could improve by providing better ransomware protection.

If Webroot could match up to something similar to what a CrowdStrike or SentinelOne is providing, I would consider Webroot again. For example, there are more advanced features such as EDR and sandboxing. In SentinelOne, when there is a threat it automatically does the analysis and provides you with detailed reports, but Webroot is lacking in the details.

I have been using this solution for approximately two years.

The solution is stable.

In my experience the solution is stable.

We have approximately 75 people using the solution in my organization.

We have used the support.

We have previously used many other solutions, such as Mcafee and Norton. Many of them were pretty heavy on resources and users are complaining about slowness on the systems. This is why we had to move to another solution, which is a combination of Kaspersky and Webroot. 

The installation is straightforward.

I rate Webroot Business Endpoint Protection a seven out of ten.

Our customers use it for protection. It is deployed on most user machines, and the servers are in the cloud.

It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution.

Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. 

It could also have some sort of RMN.

I have been using this solution for six or seven years.

It is very stable.

It is easy to scale. There are no problems.

I didn't use their technical support much.

Its initial setup is very easy.

It is relatively cheap.

I would rate Webroot Business Endpoint Protection an eight out of ten.

I used the Webroot cloud application to install it on my computers. It has to be installed on each computer, but it's managed through the Webroot cloud application.

I use this solution to keep malware out of my system. 

I have five servers on it, and four employees with additional laptops — we process payrolls here. We do all kinds of different things, including accounting.

With malware protection, it doesn't change how your business functions; you simply expect it to do its job. For this reason, I would say nothing has changed. I haven't had any problems, so I hope that continues.

There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system. 

I did notice that my OS slowed down, but I don't know if that's due to Webroot.

I have been using Webroot Business Endpoint Protection for one year.

I haven't experienced any issues stability-wise — no bugs, glitches, or crashing.

I have five servers and about a half-a-dozen or more workstations running it. Scalability-wise, it's great. 

I had to contact technical support one time, and they were great. I would give their technical support a rating of 10 out of 10. They were really good. They answered the phone very quickly and helped me resolve the problem very quickly. I was really quite surprised how good they were.

I used to use Symantec Endpoint Protection. I would have preferred to continue using Symantec Endpoint Protection, but last year, I don't know what happened to their infrastructure but they completely destroyed themselves. I couldn't contact them for a month and I couldn't renew my Symantec subscription, so I went with Webroot. Otherwise, I'd probably still be on Symantec.

Symantec was being bought out by Broadcom. My licenses were due at exactly the very timeframe they were being bought out. I called every Symantec phone number I could find, every broadband phone number I could find, every Symantec retailer I could find. Nobody could get a Symantec license. I could not renew my Symantec licenses. As such, I checked out some recommended solutions and chose Webroot. I'd probably still be on Symantec because Symantec always did a good job for me although Symantec was much more expensive.

I think I did a comparison back when I switched and it looked like they did about the same things. I'm sure there are more features that I could implement, but I've implemented on as many as I'm aware of. I haven't explored everything yet.

Apparently, is more complex than I originally thought. I had my server set up wrong initially which caused some slow down. But other than that, it was fairly easy.

I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine.

I'd recommend this solution. Overall, on a scale from one to ten, I'd give Webroot a rating of nine. It's hard for me to say just how good it is as I haven't ever been hit by any malware. I guess it's doing its job.

The most valuable aspect of the solution is that they have the lightest agent. It's only six MBs that install in a matter of seconds and is very lightweight. 

The solution has a very minimal impact on the machine. There's negligible performance impact on the machine and to the endpoints. 

Their policy management, cloud-based dashboard and user interface are very easy to navigate.

We find that their quality has fallen off over the years. Unfortunately, it just doesn't provide a level of protection that's needed at this point.

They need better prevention and detection. Too many threats are getting through their protection, and causing an infection of the machines, actually. 

Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.

I've been using the solution for five or six years at this point.

The solution's stability is at about 99%. They have had a few bugs in the past five years that we've been using their product, however, for the most part, it's very stable and has no major issues.

The solution can certainly scale. We have 2,400 agents with absolutely no issues. I'm sure it can go to 10,000 or even probably up to 20,000, no problem.

I would say on a scale of one to 10, I'd give them a five. Their support is just average. We have had to call in tech support for certain situations, and usually, the response is quick, but resolving the issue is not. 

The initial setup was very straightforward. It wasn't complex at all. We found it to be quite easy.

The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month.

We're using the latest version of SecureAnywhere, which is for the MSP side. We have a multitenant setup. We have about 2,400 agents deployed currently, and that's what we're using for protection for our clients. We haven't had too many attacks, however, we have had some ransomware situations for some of our clients and that's what caused us to initiate our evaluation project. Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly.

I would advise others to skip Webroot. It doesn't provide adequate levels of protection at this point. They would need to evolve, or improve, their prevention and detection engines before I would recommend their services.

I'd rate the solution three out of ten overall.

We use Webroot Business Endpoint Protection as a security solution. It helps us protect end users' machines.

It is an easy-to-use and easy-to-configure product. It prevents cyber threats with its blocking feature. Moreover, it is cloud-based. Thus, its detection feature works faster than signature-based systems.

Webroot should provide more information on the type of cyber attacks similar to SentinelOne. It would be helpful for administrators to have advanced control over threats.

We have been using the cloud version of Webroot Business Endpoint Protection for a long time.

It is a very stable product. We don't have any stability-related issues.

It is a scalable product. We have 100 users for it.

We switched to Webroot Business Endpoint Protection from SentinelOne due to its price. Its cost is much higher. The other factor was the updates. We had to be careful to get all the updates on the system and see how many threats it detected.

Webroot's initial setup is straightforward. I rate the process an eight out of ten. I can access all the documentation to set it up according to the manufacturing standard, where most of the benefit comes from.

Webroot is less expensive than SentinelOne.

I do not consider Webroot the best product compared to other competitors. Although, it requires minimum resources and is very simple to use. But protection-wise, I advise others to consider different products as well.

I rate it an eight out of ten.

I use it on some workstations, but we're in the process of moving away from it. At one point, we had it on all our workstations, but we started having some issues with it, and we've been migrating to Microsoft Defender, which is integrated with the Microsoft 365 environment.

Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection.

Their customer support should be better. We started having some issues with it, and we didn't get the required support.

I have been working with it for about five years.

We have not had any stability issues with it.

With the admin dashboard, we've not had any issues with scalability.

We ran into a bunch of issues with the DNS, and they just weren't very responsive in supporting the problems we were running into.

Its setup is straightforward. It's a clean setup. You just install it, and it does all its own setup. From that perspective, it's great. The admin dashboard makes it easy to maintain and track. We had looked at using more of the tools that they've got integrated into the dashboard, but we started having some issues and the lack of support killed that.

From a pricing standpoint, I would rate it a four out of five.

I would rate it a seven out of ten. I have not done an in-depth evaluation of them lately. I know they've been shifting and changing their environment since the acquisition.

My primary use cases were protecting against computer infections like viruses or malware files, applying policies to the end-user, and blocking websites or applications from running through the admin console.

The number of customers complaining about their computers becoming infected has dropped since we started using Webroot.

The most valuable feature is the software's performance.

Areas for improvement would be the reporting system in the admin console. In the next release, I would like them to add features to run comments or take remote control to the admin control and also features to be installed on mobile devices.

I used this solution for five years.

This solution is very stable, we haven't faced any problems while using it. The software runs in the background and doesn't consume resources or affect the computer performance at all. It also continuously and automatically updates itself.

There's no problem with scaling this product.

Webroot's technical support is fine - they reply quickly to tickets and emails, but it would be better if they added a live chat so problems could be checked on the spot rather than waiting for a response to a ticket or email.

The initial setup was very easy and didn't take a long time.

This is a great solution - it helped us a lot without business and improved the security we're offering to our customers. I would give this solution a score of eight out of ten.