OpenText Core Endpoint Protection​ Reviews

I use it on some workstations, but we're in the process of moving away from it. At one point, we had it on all our workstations, but we started having some issues with it, and we've been migrating to Microsoft Defender, which is integrated with the Microsoft 365 environment.

Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection.

Their customer support should be better. We started having some issues with it, and we didn't get the required support.

I have been working with it for about five years.

We have not had any stability issues with it.

With the admin dashboard, we've not had any issues with scalability.

We ran into a bunch of issues with the DNS, and they just weren't very responsive in supporting the problems we were running into.

Its setup is straightforward. It's a clean setup. You just install it, and it does all its own setup. From that perspective, it's great. The admin dashboard makes it easy to maintain and track. We had looked at using more of the tools that they've got integrated into the dashboard, but we started having some issues and the lack of support killed that.

From a pricing standpoint, I would rate it a four out of five.

I would rate it a seven out of ten. I have not done an in-depth evaluation of them lately. I know they've been shifting and changing their environment since the acquisition.

Webroot Endpoint Protection secures threat mitigation. Then, of course, there are elements for continual data monitoring to get to the areas that are affected.

The ASA is frontline as far as the next-generation firewall goes. We incorporated a whole bunch of elements for identification, classification of threats, grouping, and integration with it; as well as logging application data from endpoints on the network into a log server for further processing. There are a lot of features in ASA. Over time, it has remained the model for NG USM like Webroot.

The website is helpful. There are videos showing various Security scenarios as part of their SAT integration. SAT (Security Awareness Training is the most important component of any Digital Security Program.

Webroot pioneered integration of Novel concepts in Endpoint protection.

One marked improvement that I see is that the scanning speed is much improved in Windows 11.

Looking for the Next Gen Webroot to leverage Multi Core Architecture supported by a robust Operating System Executive that is fully aware of it's underlying Hardware Architecture and Foundation; with live integration and feed into most reliable OTXs in real time.

Additional video on really demonstrating the runtime features of the product would be helpful. For example, how do you do continual data monitoring? How do you verify their connections? A lot of people know about antivirus protection, however, the product does a whole lot more.

They can do a whole lot more. Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine.

I've used the solution for about 30 years. It's been a long while.

I've been a Webroot partner for many, many years.

I'd rate the solution at a nine out of ten. If they had OTX integration and the ability to  do in-process OTX API Calls on the endpoint for 1st time and update: URLs, IP addresses, Domain Names and Telephone Nos, Email Addresses and newly defined Data Classes, maybe I'd make it a Ten out of Ten.

My primary use cases were protecting against computer infections like viruses or malware files, applying policies to the end-user, and blocking websites or applications from running through the admin console.

The number of customers complaining about their computers becoming infected has dropped since we started using Webroot.

The most valuable feature is the software's performance.

Areas for improvement would be the reporting system in the admin console. In the next release, I would like them to add features to run comments or take remote control to the admin control and also features to be installed on mobile devices.

I used this solution for five years.

This solution is very stable, we haven't faced any problems while using it. The software runs in the background and doesn't consume resources or affect the computer performance at all. It also continuously and automatically updates itself.

There's no problem with scaling this product.

Webroot's technical support is fine - they reply quickly to tickets and emails, but it would be better if they added a live chat so problems could be checked on the spot rather than waiting for a response to a ticket or email.

The initial setup was very easy and didn't take a long time.

This is a great solution - it helped us a lot without business and improved the security we're offering to our customers. I would give this solution a score of eight out of ten.

We have servers on the cloud and we have different use cases for Webroot Business Endpoint Protection.

The solution is very simple and straightforward to use.

I have been using Webroot Business Endpoint Protection for approximately three years.

The solution is stable.

Webroot Business Endpoint Protection has been scalable in my experience.

We have approximately 15 people using the solution in my organization. If we add more users we will evaluate if we need to increase usage.

We have our own technical team and we have not needed to contact the support for Webroot Business Endpoint Protection.

We have used other antivirus solutions in the past before using Webroot Business Endpoint Protection.

The installation has been straightforward and it took a few minutes.

We did the implementation of the solution with help from consultants.

We are on an annual subscription for the use of Webroot Business Endpoint Protection.

I rate Webroot Business Endpoint Protection an eight out of ten.

I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. 

If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support.

One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot.

I have been dealing with Webroot Business Endpoint Protection for about two years. 

Webroot is scalable. The policies that we created were at the MSP level, and as we added more clients. Those clients just utilized the MSP policy that we had created once in a while, but it was probably a rarity and not the norm. You could also create client-level policies.

Webroot's tech support is pretty good. It was like one issue that we really had problems with, and it really wasn't their fault. They were good at trying to help us with it, but it really came down to a conflict with a client's plugin, which was used for web filtering. 

We used Trend Micro many years ago, and then it wasn't doing great. We looked around and found another company that I think is out of business now. Next, we transitioned to Viper, and from there, we moved to Webroot. Now we're beginning to move to Sentinel One, as the keys keep moving, and we can try and move with it finding the best solutions for our clients.

The hardest thing about going to Webroot was that you didn't really have any way to really have any third party that was actually testing these antivirus products to understand whether it was false positive or whether it did great. You didn't really have that much, and not many of them actually tested Webroot because it didn't really fall into the same category as all the other products that were out at the time. 

Sentinel One is truly looking at not just every process but exactly what it's doing and what it's touching. Truly not just journaling, but whatever it does, it's keeping track of all the changes, and they can actually roll them back.

We actually just had three incidents that we have seen since we started using Sentinel One. This one happened three or four days ago, and it was a false positive. But Sentinel wants to sense the way the package was designed. It had every appearance of being malicious because the way it was acting was like a malicious function.

That's the only false positive we've seen so far, and if it was a weird one too. Whoever sent it never should have sent something in that type of package. Before that, we had to locked-down the machine.

That's what Sentinel One will do when there are attacks, ransomware, or some malicious activity that can be detrimental to the data and the network. It literally locks that machine down, and users can't access anything on the network. The computer can't access anything on the network except for the Sentinel One dashboard.

The initial setup was straightforward. I think we spent about a couple of hours on the phone with their support nailing down the right settings for our various categories of machines, and we broke down the machines and added policies for our general servers. 

Here's a policy for our RDS and Citrix servers. Here's a policy for general workstations. Here's another policy for engineering, chat, or graphic design machines because they tend to need slightly more or slightly less restrictive settings. We had to put together five or six different base-level policies. Once they were gathered, there were some white lists added at different times. 

On a scale from one to ten, I would give Webroot Business Endpoint Protection an eight.

The only reason I've dropped it down now is that they're just not including the additional items like Sentinel One. They haven't added ransomware and TrueBlue artificial intelligence, and those kinds of things. If they build those into it, they would be able to pump it back up again.

We have been using a two-prong security system for our network. We had a combination of Kaspersky along with Webroot Business Endpoint Protection. This gave us two layers of defense and it has been working really well for us. 

With the current increased world threat scenarios, we are looking for other protection possibilities.

The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection.

The solution could improve by providing better ransomware protection.

If Webroot could match up to something similar to what a CrowdStrike or SentinelOne is providing, I would consider Webroot again. For example, there are more advanced features such as EDR and sandboxing. In SentinelOne, when there is a threat it automatically does the analysis and provides you with detailed reports, but Webroot is lacking in the details.

I have been using this solution for approximately two years.

The solution is stable.

In my experience the solution is stable.

We have approximately 75 people using the solution in my organization.

We have used the support.

We have previously used many other solutions, such as Mcafee and Norton. Many of them were pretty heavy on resources and users are complaining about slowness on the systems. This is why we had to move to another solution, which is a combination of Kaspersky and Webroot. 

The installation is straightforward.

I rate Webroot Business Endpoint Protection a seven out of ten.

Our customers use it for protection. It is deployed on most user machines, and the servers are in the cloud.

It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution.

Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. 

It could also have some sort of RMN.

I have been using this solution for six or seven years.

It is very stable.

It is easy to scale. There are no problems.

I didn't use their technical support much.

Its initial setup is very easy.

It is relatively cheap.

I would rate Webroot Business Endpoint Protection an eight out of ten.

We are using Webroot Business Endpoint Protection as an antivirus. 

Webroot Business Endpoint Protection is easy to use, stable, flexible, and the performance is great. It also has a good price. 

There should be a Webroot Business Endpoint Protection mobile app. 

We have been using Webroot Business Endpoint Protection for five years. 

Webroot Business Endpoint Protection is stable. 

Webroot Business Endpoint Protection is scalable. 

We have not had to contact technical support. 

The initial setup was straightforward. It took five minutes. I installed the solution myself.

We deployed Webroot Business Endpoint Protection with external help. The process took about an hour. 

I am satisfied with the pricing. It is good and stable. 

I recommend this solution. 

We primarily use the solution for its endpoint protection. We used it as a firewall and antivirus.

The solution is very light.

It works well on our PCs.

The dashboard is very good.

We find the pricing to be very affordable.

We've had some issues with the solution. We were attacked by CryptoLock.

It's not the best in security. As we were breached, we'll be looking for a new solution next year.

We need to have a stronger defense against CryptoLock and other attackers.

We've been using the solution for about three years at this point.

The solution is very stable. We find it to be quite reliable in that it doesn't crash or freeze and it doesn't have bugs or glitches.

The solution is scalable. We haven't had issues with this aspect of the solution. If an organization needs to expand the solution, they can do so.

At this point, we have about 60 users on the product.

I don't like technical support very much. We seem to have to wait a long time to get a response from them, which is unacceptable. We're not satisfied at all with the level of support they offer our organization.

The initial setup is not complex at all. It's very straightforward.

The deployment took a couple of months.

We used an integrator reseller that assisted us with the implementation process. We were satisfied with how they worked with us.

The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies.

We're just a cutomer. We don't have a business relationship with the company.

As we are using the cloud deployment model, we are always on the latest version of the solution.

I don't recommend the solution to others. It didn't protect us in the way we needed to and an attack was able to get through their defenses.

Overall, I would rate the solution six out of ten. We haven't had a very good experience with it.

The most valuable aspect of the solution is that they have the lightest agent. It's only six MBs that install in a matter of seconds and is very lightweight. 

The solution has a very minimal impact on the machine. There's negligible performance impact on the machine and to the endpoints. 

Their policy management, cloud-based dashboard and user interface are very easy to navigate.

We find that their quality has fallen off over the years. Unfortunately, it just doesn't provide a level of protection that's needed at this point.

They need better prevention and detection. Too many threats are getting through their protection, and causing an infection of the machines, actually. 

Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.

I've been using the solution for five or six years at this point.

The solution's stability is at about 99%. They have had a few bugs in the past five years that we've been using their product, however, for the most part, it's very stable and has no major issues.

The solution can certainly scale. We have 2,400 agents with absolutely no issues. I'm sure it can go to 10,000 or even probably up to 20,000, no problem.

I would say on a scale of one to 10, I'd give them a five. Their support is just average. We have had to call in tech support for certain situations, and usually, the response is quick, but resolving the issue is not. 

The initial setup was very straightforward. It wasn't complex at all. We found it to be quite easy.

The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month.

We're using the latest version of SecureAnywhere, which is for the MSP side. We have a multitenant setup. We have about 2,400 agents deployed currently, and that's what we're using for protection for our clients. We haven't had too many attacks, however, we have had some ransomware situations for some of our clients and that's what caused us to initiate our evaluation project. Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly.

I would advise others to skip Webroot. It doesn't provide adequate levels of protection at this point. They would need to evolve, or improve, their prevention and detection engines before I would recommend their services.

I'd rate the solution three out of ten overall.