We are using it for test management. We are using its latest version.
Product and System manager at a tech services company with 10,001+ employees
Helps in controlling the quality in different areas, and has good filtering, reporting, and integration features
Pros and Cons
- "The filtering options are very good once you learn them. The document reports are also valuable. You can create reports in Word and PDF formats. That's very useful."
- "Development of extensions or connections to GitHub actions could be better. Better integration with Azure DevOps would also help."
What is our primary use case?
How has it helped my organization?
It can simplify testing by structuring it after the application modules that you are defining yourself, and these are both tests and defects connected, which helps you control the quality in different areas of your solution that you deliver.
What is most valuable?
The filtering options are very good once you learn them. The document reports are also valuable. You can create reports in Word and PDF formats. That's very useful.
It is flexible. You can integrate it with a lot of other products that are available. If needed, there are APIs available. That's also very good. It's also pretty easy to adapt for the users.
What needs improvement?
Development of extensions or connections to GitHub actions could be better. Better integration with Azure DevOps would also help.
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For how long have I used the solution?
I have been using this solution for about four years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. It is just about adding more power and more Elasticsearch servers, and you should be fine.
We have about 500 different users daily.
How are customer service and support?
We are happy with them. We have weekly meetings with the PAM.
Which solution did I use previously and why did I switch?
We used HP ALM Quality Center. We switched to Octane because it's a more modern platform. It runs on full browsers and all OSes. So, it makes sense to use it.
How was the initial setup?
We installed it on the side of the existing one, and we migrated step by step or project by project.
To start with, it was pretty complex because it was a pretty new solution when we installed it. We were probably one of the first bigger companies installing it. So, we were quite early adopters, but it is a lot easier today to install this. We haven't had any problems. There are very few errors in the solution.
It was done a long time ago, but we spent a lot of time because we had to explore enabling single sign-on, etc. That contributed to taking some time, but that had nothing to do with the product. It is probably a lot simpler today.
What about the implementation team?
We are an IT company. We do it ourselves. We had just two people. We probably had a DBA too.
What was our ROI?
It is hard to say. We don't measure it, but we probably have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
If you compare the price with the functionality, it is pretty much the same as other solutions. If you compare it to Jira, for instance, it has a lot more functionality. You don't need any plug-ins, but it's also more expensive. Once you start adding your different plug-ins to Jira, you'll probably end up with the same amount or more.
There is also a yearly support cost, which is usually 25% of the initial cost of the license.
Which other solutions did I evaluate?
We already had ALM Quality Center. So, it was a natural move to Octane. It was easier for migration purposes, and the users knew some of the main functionalities. So, we did not evaluate other tools.
What other advice do I have?
I would rate it a nine out of ten. It is pretty good.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Vice President at a consultancy with 11-50 employees
Stable product with a valuable pipeline integration feature
Pros and Cons
- "The platform's most valuable feature is pipeline integration or continuous integration services."
- "The product's requirements management feature needs enhancement in terms of functionality."
What is most valuable?
The platform's most valuable feature is pipeline integration or continuous integration services. It can fetch insights about various deposit points after synchronizing with Jira, IBM, or other tools. It gives visualization through dashboards and reports updates quickly and easily.
What needs improvement?
The product's requirements management feature needs enhancement in terms of functionality. Also, the release management feature needs expansion.
For how long have I used the solution?
We have been using OpenText ALM Octane for ten years.
What do I think about the stability of the solution?
I rate the platform's stability a ten out of ten.
What do I think about the scalability of the solution?
I have worked with around 400 OpenText ALM Octane customers. It works well for synchronizing data.
How are customer service and support?
We had a good experience working in the support team's R and D department. However, they could provide more technical resolutions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used HPE Micro Focus ALM Quality Center for a significant amount of time. From a competitive point of view, no comprehensive tools could cover ALM functionalities better than HPE and OpenText. Almost 80% of enterprise companies use OpenText as a well-integrated solution. It doesn't require the technical expertise required to work with open-source tools. Also, it provides good support services.
How was the initial setup?
The initial setup process is straightforward. The platform has well-defined, out-of-the-box workspaces and projects incorporating good practice workflows.
What's my experience with pricing, setup cost, and licensing?
The product is highly priced compared to other tools. However, it offers substantial value. There is a distinction between OEM pricing and the final pricing for customers. They could understand the delta between the two and work towards a favorable outcome.
What other advice do I have?
I rate OpenText ALM Octane a ten out of ten. It is a great product considering ETL and DevOps methodologies. It integrates and synchronizes well with other tools as well. I advise others to understand the business requirements before making a purchase decision.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior Director, Global Project Management & Research at a non-profit with 11-50 employees
Trustworthy, simple to install, and good automated testing capabilities
Pros and Cons
- "I like the fact that you can use it on top of Jira."
- "I like their smart analytics; perhaps they should continue to expand and improve there because it's a fantastic start."
What is most valuable?
I like the fact that you can use it on top of Jira.
Let's say for example, that if you have a DevOps team that is used to Jira, they can continue to use any of the Jira solutions and then have Octane layered on top of it from the business buyer's viewpoint to better use it more effectively.
What needs improvement?
There is no question that everything can improve.
I like their smart analytics; perhaps they should continue to expand and improve there because it's a fantastic start. And I enjoy the testing, especially the automated testing capabilities, so just keep improving on what they have.
For how long have I used the solution?
I have been working with Micro Focus ALM Octane for one year.
I am reviewing the latest version.
What do I think about the stability of the solution?
Micro Focus ALM Octane is a stable solution.
Because of HPE's support, I would feel far more comfortable with Micro Focus.
What do I think about the scalability of the solution?
Micro Focus ALM Octane is a scalable product.
We have approximately 500 clients who are using this solution.
They are large enterprises and digital transformation, IT engineers, more business-oriented than DevOps-oriented.
How are customer service and support?
We have not contacted technical support.
How was the initial setup?
We are working with the Hybrid version, but It even extends to on-premises. It is both the on-premises and cloud versions.
The initial setup is straightforward.
I believe it depends on the circumstance, getting it up and running seems to be rather simple. It appears to be suitable for standing up in a bigger setting.
If I compare it to Jira, for example, and you are in a complex environment, you have to ensure that everything is updated and all of the plugins, and everything works every time there is an update, but you don't have that problem with Micro Focus' Octane.
What about the implementation team?
We received assistance from a third-party consultant.
Because I am making recommendations for a client, I lack firsthand deployment experience. I am merely talking to them and assisting them in making decisions.
What was our ROI?
My clients have seen a return on investment. I can't quantify it for you, but they believe that because it is cohesive and can be used across the enterprise in a simplified manner, it reduces the total cost of ownership, which might be translated into a return on investment.
What's my experience with pricing, setup cost, and licensing?
In my opinion, it's good value for the price that you pay.
Which other solutions did I evaluate?
I have some experience with Jira and Micro Focus ALM Octane, but I am mostly reviewing them to give a recommendation for a client.
What other advice do I have?
I would suggest reviewing it thoroughly to make sure that it is a good fit for your environment.
I believe it works well in a variety of settings, but like with any solution, some are more suited to some situations than others. I believe it is trustworthy, reputable, and scalable.
I would rate Micro Focus ALM Octane an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant QA Manager at a financial services firm with 10,001+ employees
Has good integration with the CI/CD stack, but doesn't integrate well with open-source solutions
Pros and Cons
- "The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack."
- "Though Micro Focus ALM Octane doesn't have much of a bug, it lacks integration with some solutions. For example, my company has fairly new software, but it can't be integrated with Micro Focus ALM Octane, so integration with other software, particularly with less popular software, could be improved. Micro Focus ALM Octane also requires a lot of resources during its setup, and I find this another area for improvement. An additional feature I'd like to see in the next release of Micro Focus ALM Octane is the ability to customize the interface, especially when doing a manual test."
What is our primary use case?
We use Micro Focus ALM Octane for test management.
What is most valuable?
The feature I found most valuable in Micro Focus ALM Octane is its ability to integrate with the CI/CD stack.
What needs improvement?
Though Micro Focus ALM Octane doesn't have much of a bug, it lacks integration with some solutions. For example, my company has fairly new software, but it can't be integrated with Micro Focus ALM Octane, so integration with other software, particularly with less popular software, could be improved.
Micro Focus ALM Octane also requires a lot of resources during its setup, and I find this another area for improvement.
An additional feature I'd like to see in the next release of Micro Focus ALM Octane is the ability to customize the interface, especially when doing a manual test.
For how long have I used the solution?
My company just implemented Micro Focus ALM Octane, so my experience with it is less than a month. My team is still in the exploration phase with Micro Focus ALM Octane.
What do I think about the stability of the solution?
So far, Micro Focus ALM Octane has been pretty stable.
What do I think about the scalability of the solution?
Micro Focus ALM Octane is a scalable solution.
How are customer service and support?
Support for Micro Focus ALM Octane is pretty responsive, but in terms of resolving the problem, that takes time. Issue resolution usually takes more than a day and sometimes a week.
On a scale of one to five, I'm rating Micro Focus ALM Octane support a three.
Which solution did I use previously and why did I switch?
We only used Micro Focus ALM Octane.
How was the initial setup?
The initial setup for Micro Focus ALM Octane was pretty straightforward, but its infrastructure requirement needs improvement because you need a lot of resources to set up Micro Focus ALM Octane.
It only took a day to complete the software installation, but for the infrastructure, that's my main obstacle because it's resource-heavy.
What about the implementation team?
My team implemented Micro Focus ALM Octane.
What's my experience with pricing, setup cost, and licensing?
I'm unable to share the licensing cost of Micro Focus ALM Octane because that's confidential information.
What other advice do I have?
I have familiarity with Micro Focus ALM Octane because I'm currently using it. I'm using the latest version of the solution.
As it's only been a month since Micro Focus ALM Octane was implemented, only three people use it within my company, in particular, administrators and engineers.
For the deployment and maintenance of Micro Focus ALM Octane, one experienced person is sufficient.
My company has plans to expand Micro Focus ALM Octane usage.
I'm still not sure if I'd recommend Micro Focus ALM Octane to others because I'm still exploring it.
I'm rating Micro Focus ALM Octane as seven out of ten because other products have better integration with open-source solutions versus Micro Focus ALM Octane.
I'm a customer of Micro Focus ALM Octane.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a computer software company with 11-50 employees
Easy to set up with an enterprise view for application management and good reliability
Pros and Cons
- "It’s easy to set up."
- "We’d like to see Platform One/Iron Bank compliant containers."
What is our primary use case?
It's for monitoring the application lifecycle for quality and testing in an agile methodology.
What is most valuable?
The enterprise view for application management has been great.
It’s easy to set up.
What needs improvement?
Generally, we’d like more adoption of the solution in our industry.
We’d like to see Platform One/Iron Bank compliant containers. These are certifications. Certification for Platform One and specifically for the product ALM Octane, Platform One/Iron Bank certification would be ideal. My understanding is it just so happens that that's the roadmap.
For how long have I used the solution?
The clients have been working with it for 25 years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It's extremely scalable. It's an enterprise solution for lifecycle management.
As a rep, I’d always like to increase usage. In general, there's a total direction to increase exposure to ALM Octane.
How are customer service and support?
I have experience with technical support. For secure clients in the US, domestic in-country support is outstanding.
If you're just doing the regular follow the sun, there could be issues with support availability. However, if you use premium in-country support, you won’t have issues.
The product management and the Go Octane support, which is the migration to Octane, which is not an in-country that is now going and leveraging the Go Octane team is also outstanding.
I'm working with them right now with my customers to migrate from their Al Octane. They're right on target, with a lot of cool exposure. Clients have been satisfied.
Which solution did I use previously and why did I switch?
My clients were using ALM, the predecessor, and due to the cost-effective migration and technical capabilities to leverage an agile framework application solution, Octane was the right choice.
How was the initial setup?
The initial setup is straightforward.
There's a migration SHIFT from ALM to Octane that is straightforward.
What was our ROI?
I don’t have any specific information about ROI.
There’s such a large investment in scripts built for these. To recreate that content in other products would be a disadvantage economically to pursue once you have the legacy products. It would be very expensive to get a system integrated to do so.
What's my experience with pricing, setup cost, and licensing?
As a partner, we offer perpetual licensing as well as annual or monthly subscription licensing.
I’m not sure how it compares to other products.
There aren’t any additional costs that I am aware of. It may be different with different deployments. However, customers in the security community have their own secure cloud, and so they just install it there.
Which other solutions did I evaluate?
I've had my customers look at ServiceNow, DevOps AddOn as well as Jira, and Zephyr.
I don't want to limit our sales. However, my clients were ALM customers and they said the best choice coming from ALM was to migrate their projects to Octane instead of moving over to a new platform.
What other advice do I have?
Micro Focus is an English company. We're a small US-based company that is a master reseller for all the Micro Focus products. I sell the product. I'm a vendor.
I’d rate the solution ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Coordinator at a comms service provider with 1,001-5,000 employees
Stable but complex and difficult to use
Pros and Cons
- "Micro Focus' technical support is good."
- "The biggest problem with ALM Octane is that it's very complex, so it's difficult to use and scale."
What is our primary use case?
I mainly use ALM Octane for product teams and Agile teams.
What needs improvement?
The biggest problem with ALM Octane is that it's very complex, so it's difficult to use and scale. The graphics could also be improved, and CSD could be added.
For how long have I used the solution?
I've been using this solution for over a year.
What do I think about the stability of the solution?
ALM Octane is stable, but its performance isn't so good.
What do I think about the scalability of the solution?
The scalability isn't good.
How are customer service and support?
Micro Focus' technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was difficult and took over three months.
What about the implementation team?
We used an in-house team to implement.
What's my experience with pricing, setup cost, and licensing?
ALM Octane is very expensive.
Which other solutions did I evaluate?
I compared Octane with Jira, which is better-priced and more user-friendly than Octane.
What other advice do I have?
ALM Octane is complex and difficult to use, so you have to be willing to train the people who are going to be working with it. I would rate it five out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
WW Supply Chain - Strategy and Development - Senior Manager at a tech vendor with 10,001+ employees
Stable, easy to set up, and easy to use platform for testing; good for tracking defects, executing, and documenting test cases
Pros and Cons
- "We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use."
- "What could be improved in Micro Focus ALM Octane is its integration with Jira."
What is our primary use case?
We use Micro Focus ALM Octane for testing. We don't use the entire portfolio, but we use it for testing, documenting test cases, executing test cases, and tracking defects. The platform is critical to us, because we're using it for compliance purposes.
What is most valuable?
We like Micro Focus ALM Octane because its performance is okay, and its stability is okay, so we use it a lot. The platform is easy to use.
What needs improvement?
From my personal point of view, what could be improved in Micro Focus ALM Octane is its integration with Jira. The latest version of the platform could have that integration by now, but at least our version doesn't have that integration with Jira.
We're using Jira for our user storage and the whole agile part of a software development lifecycle. We don't have that Jira integration, so the testing and the definition of user storage are separate. We're moving more and more towards the agile software development lifecycle, and we chose to stick to Jira, so what I'd like to see in the next release of Micro Focus ALM Octane is Jira integration.
For how long have I used the solution?
I've been using Micro Focus ALM Octane for years.
What do I think about the stability of the solution?
Micro Focus ALM Octane is a stable platform.
Which solution did I use previously and why did I switch?
I'm not sure what other tools we used before using Micro Focus ALM Octane, because we've been using it for a long, long time.
How was the initial setup?
The initial setup for Micro Focus ALM Octane is very straightforward.
Which other solutions did I evaluate?
What other advice do I have?
I'm not sure which version of Micro Focus ALM Octane we're using, but I know it's not the latest version. We have 3,000 users of Micro Focus ALM Octane, and we have plans to increase usage for it.
I would recommend the platform to others who are looking into using it.
I would rate Micro Focus ALM Octane a nine. It's not perfect, but it could also be because we're not using the latest version. We use it a lot, and it really adds value.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Customer Project Manager - Global Individual Assessment Program at a comms service provider with 501-1,000 employees
Useful dashboard, customizable reports, and robust features
Pros and Cons
- "The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use."
- "I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference."
What is our primary use case?
Micro Focus ALM Octane is hosted on a separate environment, that's a hosted environment for us, it's not on-premises because Data Consultancy Services is supporting the outsourcing to that company. If you compare Micro Focus ALM Octane with Jira, we have an on-premise deployment for Jira, that's the difference.
What is most valuable?
The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use.
I'm using Micro Focus ALM Octane as a manager, and it is two times easier for us than other solutions. The look and feel are good and we can customize the reports and dashboard. From a management perspective, it's quite a good solution. The features are robust, ironclad, easy to configure and use.
When it comes to CI/CD for the developers, I did not find any major differences with other solutions except that some things are saved in the files rather than being visible in the window. It is not available in the graphical user interface(GUI), but it is in Jira.
The solution is frequently updated with new features.
What needs improvement?
I have yet to experience the CI/CD part of Micro Focus ALM Octane but as demonstrated by the team who is providing the services, I see that the CI/CD could improve. When we check in the code, for the code snippet that has been checked in by a particular user, you need to open a separate file. When comparing Micro Focus ALM Octane to Jira, they have a separate window in which you can click on the ID and the code is visible in the snippet. It's a two-step process in Micro Focus ALM Octane and it's a single-step process in Jira. It's essential for the developers to think about this difference.
For how long have I used the solution?
I have been using Micro Focus ALM Octane for approximately two years.
What do I think about the stability of the solution?
Micro Focus ALM Octane is stable.
What do I think about the scalability of the solution?
I have found Micro Focus ALM Octane scalable.
We have approximately 250 projects using Micro Focus ALM Octane. We are a small team of 10 to 20 people that varies at times. Our performance-driven teams and we have been releasing month on month. We are finding it very easy and comfortable with Micro Focus ALM Octane.
Since the ALM Octane is outsourced for us and another MNC provides support, regarding scalability, we as customers to them have observed it's highly scalable - addition of servers to handle thousands of requests/reposne from end users - agile/scrum teams/project managers/ stakeholders to manage backlog is easily met. There is no lag in response time, never did the pages hang. I never waited for Dashboards to collect data and show up, it's just in a fraction of seconds.
Also, latest in DevOps technology like Azure DevOps for CI/CD is easily implemented.
How are customer service and support?
The support we receive is fast. When we had Jira, we had our internal team who had been given the training to support us. With Micro Focus ALM Octane we have outsourced the support to a separate company called Data Consultancy Services, and the response time is great.
Which solution did I use previously and why did I switch?
We have used Jira previously.
What's my experience with pricing, setup cost, and licensing?
The senior management of my company handles the purchases of the solution. However, the price per developer was a major reason we switched from Jira. Apart from the complexity and the support, the price was a major reason that a team of 20 people unanimously decided that we would prefer to go with Micro Focus ALM Octane rather than Jira. The senior management had seen some benefit in it and they preferred it over Jira because the per developer cost was less and the support was superior.
What other advice do I have?
Micro Focus ALM Octane has been exemplary, and as a project manager, since the day I've started using it, it has been wonderful. We are very comfortable with the processes and the tool. We have zero worries since we have been using the solution. It has been very positive from our side.
It is early to rate Micro Focus ALM Octane because we currently are using only the dashboard features, solution backlog, and requirement backlog. The CI/CD has yet to be implemented. Addiotanlly, the orchestration is pending, but as for the current usage for these features, the solution backlog management, prioritizing the task, creating the task, creating the defects, creating the manual test fields, and automated test fields, are very good.
We have experienced CI/CD in orchestration in Jira, but not in Micro Focus ALM Octane and, in a month's time we will have a better understanding.
I rate Micro Focus ALM Octane a ten out of ten.
I give the high rating because of the support, look and feel, reports, and the dashboards
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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