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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Software Delivery Management offers comprehensive integration of agile, requirements, test, and defects management, providing an all-in-one tool with full traceability.
The platform excels at backlog management, offering features such as release and sprint planning, plus a complete quality management module integrated with DevOps toolchains like Jenkins.
Octane enhances defect and reporting capabilities, allowing extensive customization, including integrated reports in Word and PDF formats with linked data.
The tool supports Agile-Waterfall hybrid methodologies, catering to varied project needs while offering superior reporting and audit capabilities.
Pipeline integration and CI/CD stack compatibility are highly valued features, supporting comprehensive agile project management.

CONS

OpenText Software Delivery Management lacks robust integration with Jira, causing complexity for users.
The release planning process in OpenText Software Delivery Management is cumbersome and cannot be managed outside of sprints, unlike Agile counterparts.
There are significant challenges with filtering capabilities in OpenText Software Delivery Management, limiting users' ability to use complex filters efficiently.
OpenText Software Delivery Management requires improvements in requirements management functionality to better support development processes.
There are resource-intensive setup requirements in OpenText Software Delivery Management, presenting barriers to implementation.
 

OpenText Software Delivery Management Pros review quotes

it_user458409 - PeerSpot reviewer
Test Community Manager at Orange
Sep 25, 2018
The most important feature is the integration among all the different features in just one tool: Agile management system, requirements management system, test management, defects management, automatic test execution. Really, if you're looking at other tools, you will never find all that integrated into just one tool with all the traceability, with all the elements in just one place.
MS
ALM platform architect at a transportation company with 10,001+ employees
Oct 24, 2018
Backlog management is the most valuable feature. This was a capability that was missing or difficult to achieve in ALM Quality Center.
VC
Lead Solution Architect at a consumer goods company with 10,001+ employees
Oct 28, 2018
We looked at all the market-leading tools, but we did not find anything quite as comprehensive as ALM Octane. When I say comprehensive, it's not just a single tool for Agile planning, backlog management release, sprint planning, etc., but it also has a built-in, comprehensive quality management module. It also has pipelines where we can hook up with our DevOps ecosystem/toolchain.
Learn what your peers think about OpenText Software Delivery Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
GF
Test Manager at a financial services firm with 1,001-5,000 employees
Nov 11, 2018
A valuable feature is the pipeline, so that we can now connect to Jenkins and then have all the results from testing, from external, in the tool, so that we can see the whole approach from there. Also, We can work with labels so we have better filtering solutions than in ALM. And it's much smarter and leaner to use than ALM.
it_user957339 - PeerSpot reviewer
Senior Software Engineer with 10,001+ employees
Nov 22, 2018
With an Octane project, we have our automation, our requirements, our tests, our pipeline into build-and-deploy, and the ability to identify problem areas. It makes things quicker because it's more along the lines of an automated process.
JP
Enabling Manager at a financial services firm with 10,001+ employees
Nov 25, 2018
It's brought our entire team into a single tool. We're all looking at the same real-time data. Our project management office has been able to set up dashboards for individual teams, and do comparisons by teams, of integration, and cross-team integration, burn-up, burn-down, and cumulative flow...
ST
CDA Engineer at Hastings Insurance Services Limited
Feb 11, 2019
We are seeing some real improvements in the way we do things. We are becoming more agile in the way we do it because of that and in a way that stories are managed. Stories are given lifecycles as opposed to just being entities within a tool.
JS
Principal Consultant at SACS Inc
May 21, 2019
Octane creates a gentle approach to Agile-based projects.
VR
Team Lead at Accenture
Aug 20, 2020
The interface is user-friendly.
reviewer1095564 - PeerSpot reviewer
AGM, Delivery Excellence at a comms service provider with 1,001-5,000 employees
Nov 18, 2020
Its end-to-end traceability is one of the big advantages. Most of our agile projects work in a closed team structure. We are seeing what is the flow, where we are, and what is the project milestone. So, it provides end-to-end traceability and good visibility of project milestones.
 

OpenText Software Delivery Management Cons review quotes

it_user458409 - PeerSpot reviewer
Test Community Manager at Orange
Sep 25, 2018
Globally, I don't see many major points of improvement. It's mostly plenty of little things, and it's weird to me that they are not in the product yet. They are really details, but they're annoying details... Today, in the tool, we've got plenty of assets we can handle, like requirements, user storage, defects, tasks and so on. And to all of those elements, we can add comments. We can add comments to any asset in Octane but not to tasks. It's just impossible to understand why it's not available for the tasks because it's available everywhere else. Similarly, for attachments, you can attach files absolutely everywhere except on automated runs, which is, again, awkward. I don't understand why on this element, in particular, you cannot do it. It's little touches like that.
MS
ALM platform architect at a transportation company with 10,001+ employees
Oct 24, 2018
Octane, from an administration perspective, is very limited. The application is improving with each release but what is missing is the ability to manage users and workspaces. I would also like "usable" reporting for more than a few workspaces. Also still missing is the ability to copy a workspace or get data in or out, except for limited REST calls.
VC
Lead Solution Architect at a consumer goods company with 10,001+ employees
Oct 28, 2018
There is an opportunity for them to do a little more with the dashboarding. We still feel that HPE Quality Center/HPE ALM reporting is very powerful. We talked with R&D, and there are some things on their roadmap, but at the same time, their strategy is to connect Octane with visualization tools such as Power BI.
Learn what your peers think about OpenText Software Delivery Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
GF
Test Manager at a financial services firm with 1,001-5,000 employees
Nov 11, 2018
Also, while there is a Requirements Module in Octane, it is very plain. It's okay to have some requirements described there, but it's not really following the whole BDD approach. I would like to have more features for requirements in there.
it_user957339 - PeerSpot reviewer
Senior Software Engineer with 10,001+ employees
Nov 22, 2018
When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution
JP
Enabling Manager at a financial services firm with 10,001+ employees
Nov 25, 2018
There's a trend in our requests to have the ability to export data, en masse, out of Octane. There are capabilities within Octane to export data, but there are specifics around test suites and requirements and relations, as well as certain attributes, that we would like to be able to export easily out of Octane and into a database or Excel.
ST
CDA Engineer at Hastings Insurance Services Limited
Feb 11, 2019
We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday.
JS
Principal Consultant at SACS Inc
May 21, 2019
Improvements could be made by way of additional integrations across the lifecycle.
VR
Team Lead at Accenture
Aug 20, 2020
I would like to see the mobile testing improved so that we can simply select a mobile device, then specify what parameters we want, and the testing will be run based on that.
reviewer1095564 - PeerSpot reviewer
AGM, Delivery Excellence at a comms service provider with 1,001-5,000 employees
Nov 18, 2020
The cluster architecture that we implemented was server to server communication: Octane application to Elasticsearch and Elasticsearch to another Elasticsearch service. Recently, we found this is a security gap. The Octane application is interacting with Elasticsearch server, but that was missing from the requirements and prerequisites in the setup. The Micro Focus team has not given advice on how to implement authentication-based communication between Octane to Elasticsearch, and we found it as a gap later, then our security team asked us to fix that gap. So, there was a lot of time spent on rework.