

OpenText Software Delivery Management and Microsoft Azure DevOps are both competing in the software delivery and project management space. Microsoft Azure DevOps seems to have the upper hand with its cloud-based flexibility and strong integration capabilities, appealing to teams favoring seamless integration and modern cloud strategies.
Features: OpenText Software Delivery Management provides efficiency with an all-in-one tool, offering Agile management and comprehensive test management, which is ideal for regulated environments. It integrates with various tools and automates testing processes to save time. Microsoft Azure DevOps stands out with its integration capabilities, ease of use across platforms, and automation of workflows, making it effective for agile delivery.
Room for Improvement: OpenText requires improvements in user experience, specifically task filtering, system integration, release management, and reporting functionalities. It also needs to address user flexibility and task tracking issues. Microsoft Azure DevOps can enhance its reporting and customization features and improve integration for non-Microsoft platforms. Its interface can be challenging for new users.
Ease of Deployment and Customer Service: OpenText primarily offers on-premises deployments, necessitating extensive configuration, although it benefits from direct R&D communication. Microsoft Azure DevOps offers quicker deployment due to its cloud-centric model, with consistent technical support praised for its proactivity and engagement.
Pricing and ROI: OpenText tends to be expensive, though efficiency gains offer long-term ROI. However, licensing complexities and high initial costs may limit its appeal for small enterprises. Microsoft Azure DevOps presents a more competitive pricing structure, with flexible pay-as-you-go options that ease entry points, particularly for organizations leveraging Microsoft solutions.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
There has been a measurable improvement in productivity of around 40 to 50% after implementing Microsoft Azure DevOps, which has allowed more time to be spent on other things.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
When requirements arise, they are raised and often get fixed within one or two days.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
I would rate technical support from Microsoft for Microsoft Azure DevOps an eight out of ten.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
Microsoft Azure DevOps is scalable, with multiple options available to scale up the product as needed, given its Microsoft backing.
We can expand the number of servers and resources as required.
Its stability might be attributed to its legacy as an on-premise solution that has been in development for more than 25 years.
There was just one time when there was some infrastructure issue from Microsoft's side, so we faced some glitches for a few minutes only, not for hours or a day.
Microsoft Azure DevOps is definitely stable, as it is available most of the time, with very few downtimes.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Out of the box, the solution is effective, yet with advancements in AI, it has the potential to be more intuitive.
Instead of customers having to try many options themselves, they benefit from practitioner recommendations.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
Azure charges only the parking cost, not for unnecessary or unwanted cost.
OpenText ALM Octane is an expensive product.
Whenever something is created or deployed, it automatically triggers the automated scripts, generates reports, and updates the test cases, providing a seamless end-to-end activity.
I can't approve my own request and move the code around without a review.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
| Product | Mindshare (%) |
|---|---|
| Microsoft Azure DevOps | 9.5% |
| OpenText Software Delivery Management | 5.6% |
| Other | 84.9% |

| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 28 |
| Large Enterprise | 68 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 32 |
Microsoft Azure DevOps offers full cycle integration with CI/CD pipelines and a user-friendly interface. It streamlines development processes and supports Agile planning, making it a versatile choice for teams focusing on software development and project management.
Azure DevOps is designed to enhance productivity with its comprehensive project management features, including task management and backlog organization. It supports automation, agile methodologies, and provides seamless integration with Microsoft products. Despite its robust functionalities, users suggest enhancements in customization, integration with external platforms like GitHub and Office 365, as well as advancements in reporting and dashboard functionalities. Azure DevOps plays a key role in CI/CD workflows, code repository management, work item tracking, and test automation, promoting collaboration across distributed teams.
What are the key features of Microsoft Azure DevOps?Microsoft Azure DevOps is widely implemented in industries focusing on software development and IT project management. It is specifically suitable for organizations that prioritize continuous integration, agile practices, and cross-team collaboration. Companies leverage Azure DevOps for managing code repositories, automating builds, and tracking work items, ensuring efficient project delivery in sectors such as technology, finance, and healthcare.
OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.
Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.
What key features does OpenText Software Delivery Management include?OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.
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