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Kopano  Ramaphoi - PeerSpot reviewer
Consultant at SmartCloud
Real User
Top 20
Performs well, easy to use, and the technical support is quite good
Pros and Cons
  • "In general, Oracle is quite good. It's a large database that houses many applications."
  • "When you try to tell customers that you can critically patch their system, they always complain about the cost."

What is our primary use case?

Because I worked with various organizations, most of the time we used it for government and other centers, such as managing transport systems.

What is most valuable?

It performs quite well.

In general, Oracle is quite good. It's a large database that houses many applications.

In terms of backup Basically, I believe that will depend, particularly on backup and those components, on the knowledge that you have. However, if you have the proper knowledge, it should not be a problem for you. The database does not cause problems when properly configured and best practices of database administration are followed.

When compared to others such as Postgres, Oracle is a very good database.

Oracle Database is easy to use.

What needs improvement?

The only issue was the same as with the EDS licenses. When you try to tell customers that you can critically patch their system, they always complain about the cost. In terms of pricing, I believe Oracle should be aware of this fact. I'm not sure if it's because it's only happening here in Africa, but some of the guys I spoke with prefer to patch all the time. When you ask people in this town, "Look guys, can you critically patch the system?" they will tell you it's too expensive.

That, I believe, is a major issue. But with that solution, I'm not sure how it can be resolved, but I think most people will be willing to always do patches on a monthly, quarterly basis, as Oracle recommends.

They can increase the number of products available in free accounts for people to try. So many more people will be able to migrate to the cloud.

For how long have I used the solution?

I have been using Oracle Database for approximately five years.

We are using both old and new versions.

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What do I think about the scalability of the solution?

Oracle Database is quite scalable.

They have a large number of options depending on the needs of the organization, allowing any organization to deploy according to their requirements. You can add or remove items as time allows, it's very scalable.

In our organization, we have more than 100, but less than 1,000 users.

Recently, I proposed the migration from on-premises to the cloud. I've noticed that alternatives are bringing a lot in the business, particularly in the cloud spectrum. Convincing customers to try to migrate to the cloud today is another task. It's more like there's something frightening there. I'm not sure what they're afraid of, but it's a matter of education and demonstration. I can download Oracle Database and experiment with it on my own, as long as I'm not using it for commercial purposes. I can do it if I try it on my own. 

I believe they should increase that even in the cloud. They have an Oracle Always Free account on the cloud, but it has a time limit, of a month. They will give you one month's free package for you to try. I have tried it many times. What I've noticed is that they should add more products to the Always Free account so that people, particularly on our continent, who are still skeptical of the cloud, are not left out.

They believe they will inquire as to where we will store our information. How do you know you're getting access to our data? As a result, there is still a lot of information that needs to be taught. I think the best thing Oracle could do is try to improve on that so that most people can keep trying and see that there's nothing to be skeptical about.

How are customer service and support?

Technical support is quite good.

How was the initial setup?

The initial setup is quite easy. In part, it is easy depending on the scope of the project. Maybe it's different for each project. For example, if you need to set up a rec, you need to know what is required, because this is a single database.

It took a few hours to deploy.

What about the implementation team?

For my personal use, I completed the installation myself. 

When deploying for production, I worked with a partner who had a specialized team of system administrators and application developers.

This solution is only deployed and maintained by me.

What's my experience with pricing, setup cost, and licensing?

It's been quite a long time since I looked into the price.

What other advice do I have?

I believe they should also devote more time to learning Oracle. They will also notice that Oracle is not difficult to install or administer if best practices are followed. And, depending on your goals, I believe anyone can do it. Because Oracle Database has so many features, you can do audit vaults and data guides on it, depending on how you want to run your business.

Another thing I would recommend is that people be aware that Oracle has opened its website for people to sign up for free and then download the software for practice, study, or training purposes only. If you intend to use it for production purposes, that is when you should purchase a license.

Because of the prices, I would rate Oracle Database a nine out of ten, otherwise, I think that Oracle is still the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JohnMitchell - PeerSpot reviewer
jmitchell@natbankmw.com at NBM
Real User
Fast, very stable, and suitable for large sites
Pros and Cons
  • "It is very fast. The response times are very fast."
  • "Its price can be improved."

What is our primary use case?

It is for our core banking system. We are using version 19c, and the data is version eight.

How has it helped my organization?

All the database issues that we had have been resolved by using 19c. The database used to crash frequently, and now, that's a thing of the past. We haven't had any crashes in two months.

What is most valuable?

It is very fast. The response times are very fast.

What needs improvement?

Its price can be improved. 

In terms of features, we've just started using it, so we haven't yet come up with a list of features to be improved.

For how long have I used the solution?

We have been using this solution for about two months.

What do I think about the stability of the solution?

It is very stable. We haven't had any crashes in two months.

What do I think about the scalability of the solution?

It is very scalable. In terms of its usage, it is used by our core banking system. So, it is used by one system. It is not used directly by people. We don't have any plans to increase its usage.

How are customer service and support?

It is quite good.

Which solution did I use previously and why did I switch?

We were using Oracle but on different infrastructure.

How was the initial setup?

It is complex, but it is doable. Our people were trained to do it and had the money to do it.

Its deployment did take long. We started the programming processes around August, and it went live only at the end of January.

What about the implementation team?

Oracle helped us implement it.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive.

What other advice do I have?

It is a very good product, especially for large sites. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
March 2025
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Senior Oracle Database Administrator at a financial services firm with 51-200 employees
Real User
Good performance and scalability
Pros and Cons
  • "One of the most valuable features of Oracle Database is the performance."
  • "Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster."

What is our primary use case?

We use Oracle Database to host data. We use versions 11g, 12c, 19c, and 21c, but it depends on the application. The use does not depend on us, it depends on our editors because the application is totally built on Oracle Database. 

This solution is deployed on-premises, but it's highly probable that it will move to the cloud. 

What is most valuable?

One of the most valuable features of Oracle Database is the performance.

What needs improvement?

Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster. 

For how long have I used the solution?

We have been using Oracle Database since the company was created, so for more than 15 years. 

What do I think about the stability of the solution?

Oracle Database is 100% stable. 

What do I think about the scalability of the solution?

This solution is very scalable. 

In our organization, there are over 300 users. 

How are customer service and support?

Oracle's technical support could be faster. 

How was the initial setup?

The installation is straightforward, but you need to have technical abilities. I maintain the system myself because I installed it myself. For deployment and maintenance, we have two or three administrators. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license as well as monthly support. 

Which other solutions did I evaluate?

Before using Oracle Database, I also evaluated MySQL and PostgreSQL. 

What other advice do I have?

I rate Oracle Database an eight out of ten, according to performance and scalability. In terms of migration abilities, I would rate it a six out of ten because it's very difficult. 

I would recommend Oracle Database to others, especially for their new cloud policy and their subscription amount for the resources. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer CEO at IT CROWD S.A.S
Real User
Provides security, high availability, and Disaster Recovery solutions with Data Guard
Pros and Cons
  • "The best features of Oracle Database Server are the security, high availability, and the Disaster Recovery solutions with the Data Guard. Specifically, on Autonomous Databases, the most valuable features are the automatic scaling and CPU scaling depending on the database workload. Today, the workload is normal and then suddenly the workload gets a spike."
  • "There are actually a lot more features for the Oracle Databases. It is almost impossible for a single person to know and give all the features."

What is our primary use case?

I'm an Oracle business partner. I'm the Oracle partner in Columbia. We resell Oracle hardware and Oracle software licenses. We deal with the leading Oracle solution with our clients in Columbia and outside Columbia. 

We were nominated twice in 2019 and in 2021 as an Oracle Excellence partner for Oracle Database Appliance. It is one of the flagship products of Oracle for databases.

We don't use Oracle Databases for our production purposes because we are Oracle partners, so we use Oracle Database for internal purposes. We use the Autonomous Database. We have very limited use.

The solution is deployed on-prem.

What is most valuable?

The best features of Oracle Database Server are the security, high availability, and Disaster Recovery solutions with Data Guard. Specifically, on Autonomous Databases, the most valuable features are the automatic scaling and CPU scaling depending on the database workload. Today, the workload is normal and then suddenly the workload gets a spike.

There is a feature that allows the database to have more CPU processing and capacity. That's the feature that the Autonomous Databases provide. The feature that we like very much on Oracle Databases is the APEX, the platform which can be used without any cost to develop a very powerful application on Oracle Databases.

What needs improvement?

There are actually a lot more features for the Oracle Databases. It is almost impossible for a single person to know and give all the features. Every year, Oracle comes up with new features and new facilities. They are ahead of all other database providers, so we are happy and our client base is also very happy with Oracle Databases.

For how long have I used the solution?

I have been using Oracle products for more than 24 years.

What do I think about the stability of the solution?

Oracle Databases are very well known for their stability. If there are new products, they have a process for discovering bugs, and they keep updating the software with the patches that cover all these bugs. The features that Oracle Databases have is enough for us. It's very sophisticated.

There are maybe two or three users who use Oracle Database services that are behind the cloud.

How was the initial setup?

If you want to get Oracle Database on the cloud, it's very simple. It's a question of having the necessary information like the database name and the other things that you want to come together at during initial setup. The database deployment on Oracle cloud is very straightforward. It's maybe a couple of clicks and it gives some information. 

Regarding Oracle Database setup on-premise, the documentation is very good. People who have worked with Oracle Databases for a couple of years know the standard for deploying databases, the operating system requirements, and all of those things. It's really straightforward. It's so standardized that there is nothing more that you need to know. It's not NASA science.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1089354 - PeerSpot reviewer
System/Security Engineer at a tech vendor with 10,001+ employees
Real User
Mature, stable, and easy to deploy
Pros and Cons
  • "It is a mature product. It is pretty stable. I've got a lot of experience with it, so it is pretty easy to use."
  • "The software really doesn't need any improvement, but the way they do the billing should be improved. They charge by all the chips on the server, whether you use them or not. If you have a server that has 64 chips on it and you use one chip, they charge you for 64, and that's a terrible business model."

What is our primary use case?

We are using it for inventory control. We have about 220 servers running Oracle Database, but we're migrating from Oracle to Postgres.

How has it helped my organization?

We've had it for a very long time, and up until they changed the way they do the billing, we were happy. A few years ago, they changed the way they charge for the product, and they hit us with a $6 million bill for one year, and that was it. People got very unhappy.

What is most valuable?

It is a mature product. It is pretty stable. I've got a lot of experience with it, so it is pretty easy to use.

What needs improvement?

The software really doesn't need any improvement, but the way they do the billing should be improved. They charge by all the chips on the server, whether you use them or not. If you have a server that has 64 chips on it and you use one chip, they charge you for 64, and that's a terrible business model.

Their support is terrible and should be improved.

For how long have I used the solution?

I've been using Oracle Database for probably 20 years.

What do I think about the stability of the solution?

It is very stable. It has been around for a very long time, and it is stable now.

What do I think about the scalability of the solution?

It scales vertically. So, the more stuff you want to do, you have to get a bigger server. That's okay if you can do that, but the strategy now is that everybody is scaling horizontally because you can buy a ton of cheap servers and spread them out all over the network.

We have about 10,000 users, and they're doing inventory control. We don't plan to increase its usage. We are planning to decrease its usage and go to Postgres.

How are customer service and support?

Their support is terrible. I stand a better chance talking to my four-year-old grandson than talking to them. At least, he pays attention.

Which solution did I use previously and why did I switch?

They weren't using any other product previously. They have been using Oracle for maybe 20 years.

How was the initial setup?

It is very straightforward. It takes about three or four hours.

What about the implementation team?

We do it ourselves. For its maintenance, there are probably seven or eight people.

What's my experience with pricing, setup cost, and licensing?

Its cost is astronomical. They charge by the size of the server rather than what you're actually using. It is just a terrible business model.

It has got a ton of features that are great, but you have to pay for them, and we don't want to spend a lot of money.

If you use any of their additional products, you have to pay for those. Almost everything extra is at an additional charge. We also use RAC, and there is an additional charge for that. 

Which other solutions did I evaluate?

I guess they did evaluate other products, but I wasn't there.

What other advice do I have?

If money is no object, it is a great product, but if you're worried about your budget, find another solution.

I would rate it a 10 out of 10. It is a great product. It has been around forever. It works, but it is too expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Data Management Section at a energy/utilities company with 5,001-10,000 employees
Real User
Good dashboards, feature-rich, and integrates well with other Oracle products, but it's expensive
Pros and Cons
  • "Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple."
  • "There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled."

What is our primary use case?

The majority of the product is E-Business Suite and Oracle Utilities, while the rest is standard, customized product.

What is most valuable?

Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple. Oracle will assist you if you have Oracle-related projects in your organization. It will not help you if you are different.

The dashboards are good.

What needs improvement?

They would not release new updates if products did not require improvement.

Other Oracle competitors charge less and offer very good products that are stable and scalable.

There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled.

For how long have I used the solution?

Oracle Database has been used by the company for over ten years. I've been with Oracle for over 20 years.

What do I think about the stability of the solution?

The stability of the Oracle Database is good.

What do I think about the scalability of the solution?

Oracle Database is a scalable solution.

How are customer service and support?

Technical support is good, but it is costly.

How was the initial setup?

The initial setup is straightforward. It's easy.

What's my experience with pricing, setup cost, and licensing?

Because it is a bundled product, we have no choice but to purchase the Oracle Database.

Licensing, as well as support fees, are expensive and should be reduced. 

What other advice do I have?

We use Oracle E-Business Suite and Oracle Utilities.

They have advertisements, and since Oracle Databases are used by 60% of the world, they don't need my recommendation; they are already publicizing it.

I would rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1034394 - PeerSpot reviewer
Deputy General Manager at a computer software company with 10,001+ employees
Real User
Offers high availability and good third-party integrations, but is very expensive
Pros and Cons
  • "The solution is stable."
  • "Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be."

What is our primary use case?

The solution is primarily used for any persistent storage of data. It's a database and Oracle is very strong on the relational database side. It's great for NoSQL. Oracle Database is a strong relational database management system.

What is most valuable?

The solution integrates well with third-party products. 

The high availability that it provides is definitely one of a kind. It's active-active and high availability.

The solution is stable.

The scalability is good.

They have worked to make the initial setup a bit easier. 

What needs improvement?

They have improved a lot, however, recently it has been known that Oracle Database is very complex to manage. You need skilled people to manage it these days in the industry. The databases, which are very prevalent, are very developer-friendly, and most of the tasks are automated. You don't need to have a specialized DBA to look at the database stuff. That said, the ease of management for non-technical individuals could be better. 

Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be. 

For how long have I used the solution?

I've been dealing with the solution for more than 15 years at this point. It's been a while. 

What do I think about the stability of the solution?

The solution is very stable. It has good high availability and is very reliable. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. If a company needs to expand it, it can do so. It's not a problem. 

How are customer service and support?

Recently, I haven't had any experience with Oracle's tech support. However, I have heard it has gone down in quality. It's harder to get in touch with them. The support requests take a lot of time to resolve. On top of that, the kind of expertise or knowledge that someone would expect from the team is a little bit of concern now. They aren't as knowledgeable as they used to be.

How was the initial setup?

While the solution used to be quite complex and difficult, now they have improved it. It's easier. That said, I can say it is still on the complex side.

What's my experience with pricing, setup cost, and licensing?

Generally, when you buy Oracle Database, and if you're buying it for your own data center on the on-prem side, you have to go by the processor cores and the list price is around $47,500 for the enterprise edition per core.

It is a perpetual license; it is not something that you worry about on monthly basis. That said, they do have options now for the subscription-based model, however, there are more data points to be looked at. They have an offering called the data cloud and customer which is a subscription-based model. They can give you hardware plus some software licenses as well.

When it comes to Oracle and all the licensing policy that they have is very complex, the type of audits that they do is not really something that people welcome. 

What other advice do I have?

We are a customer and an end-user.

In terms of deployments, you have an option to host it purely on-prem and you can arrange it to have some workloads on the cloud as well, as a hybrid approach. It is as if you are posting your databases on a private cloud in your own data center that way.

Normally, if someone has to look at different database options available, they would prefer an open-source product. They would go with Oracle if the application they want to host is not supporting any other database but Oracle. If a company has to go with Oracle, it is best to look into the possibility of hosting it on some cloud rather than on-prem.

I'd rate the solution at a seven out of ten. As a solution, it is not bad. The technology is great. It provides you with the features that you need. It is just that the cost and then the type of lock-in contract that you get into is not very attractive. As a product, from features and functionality alone, I would rate it a nine out of ten. However, when it comes to cost and other things, I'd rate it lower as there are open-source database options that are very good. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1715652 - PeerSpot reviewer
Technical Specialist at a retailer with 10,001+ employees
Real User
Partitioning is most valuable, and it is stable and fairly easy to set up
Pros and Cons
  • "Partitioning is most valuable."
  • "The setup for Enterprise Manager Grid Control can be a bit easier."

What is our primary use case?

We use it for OLTP and data warehouses. We're using versions 10, 11, 12, and 19.

What is most valuable?

Partitioning is most valuable.

What needs improvement?

The setup for Enterprise Manager Grid Control can be a bit easier.

The additional options are expensive. If you want to buy a rack, partitioning, diagnostics, or tuning, those options are expensive, but it is difficult to say if it is a negative or not. We've bought the product, and we use it.

For how long have I used the solution?

I've been using Oracle Database for 30 years.

What do I think about the stability of the solution?

It is really stable. Its stability is fine, but just don't make any changes. The more changes you make and the more developers you've got, the more unstable it's going to be. So, if you've got a stable environment in terms of development, then it has to be stable.

What do I think about the scalability of the solution?

Scalability depends on how much money you've got. It depends on the quality of your hardware. Scalability is not an Oracle problem.

In terms of the number of users, we have maybe 5,000 people who we can log on to one system and put in expense claims. We don't have plans to increase its usage.

How are customer service and support?

They're normal. We don't make many calls. We have maybe six calls a year with Oracle support, which is not a lot. Our environment is pretty stable. It is really stable, and we haven't had any outages. When it is smooth sailing, it is easy.

How was the initial setup?

I did the setup, and it was fairly easy. I have been doing it over the last 17 years.

What about the implementation team?

I did the setup. For its maintenance, one and a half people are enough.

What's my experience with pricing, setup cost, and licensing?

You buy it when you need it, and then you pay the maintenance. We bought the licenses over 10 years ago. We haven't changed our licenses. We are not buying new licenses, and we are not looking at other devices. So, it is difficult to say whether it is cheap or expensive. There is nothing to compare to.

The additional options, such as a rack, partitioning, diagnostics, or tuning, are expensive.

What other advice do I have?

I would advise making sure that you train properly. I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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