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reviewer1782720 - PeerSpot reviewer
Technical Lead at a computer software company with 10,001+ employees
Real User
Feb 16, 2022
Helpful functionally, good support, and reliable
Pros and Cons
  • "The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful."
  • "The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with."

What is our primary use case?

I worked on private on-premises and hybrid cloud deployments.

We use Oracle Database primary for business intelligence in the telecom domain. We are generating all of our KPIs. Additionally, we use it for data warehousing purposes.

What is most valuable?

The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful.

What needs improvement?

The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with.

For how long have I used the solution?

I have been using Oracle Database for approximately 10 years.

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January 2026
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What do I think about the stability of the solution?

Oracle Database is a very stable solution. If we find a bug or issue then we have to log those ourselves with Oracle. After some time we receive a patch update to fix those problems.

What do I think about the scalability of the solution?

Oracle Database is scalable.

I would recommend Oracle Database for large enterprises because the smaller companies would not be able to afford it.

How are customer service and support?

The technical support of Oracle Database is okay. The last time I was working in South Africa and when I have to use the Oracle support of South Africa it was poor. We did not receive a proper response from Oracle then. Every time we had to escalate our issues or we had to log with Oracle to have the higher-level management. Eventually, our issues were resolved. However, I have never had an issue with the support from Oracle in India or the USA.

How was the initial setup?

The implementation of the Oracle Database can be a lengthy process. It is not difficult, but it can take a lot of time.

What's my experience with pricing, setup cost, and licensing?

I do not have first-hand knowledge of the price of the support. However, I have heard from my seniors or the experienced people who work on the pricing and scaling, the price of Oracle is a bit higher. The reason is Oracle provides enterprise-level applications, only large enterprises can afford Oracle applications or tools.

What other advice do I have?

I rate Oracle Database an eight out of ten.

I rated the solution an eight because there is still a lot of improvement needed. The user experience could be better, the interfaces could improve.

I know that there are a couple of new applications already out by Oracle, such as Oracle Analytical Services and Oracle Analytical Clouds, which are more user-friendly. Oracle needs to make databases more user-friendly and easier to work on. At this time we have to login into the front end and the backend to do a lot of configurations and it would be much better if we had some type of interface to work on.

If I want to teach someone who is totally new to this environment, he or she might have worked in some other applications similar to Oracle Database, such as SQL Server or MySQL, but if I want them to learn in Oracle it can be difficult for us to teach them. It would be much better if the overall solution was easier to use.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Department head of gas projects design at a energy/utilities company with 1,001-5,000 employees
Real User
Jan 28, 2022
Easy-to-use interface, simple to deploy, and can be customized to your processes
Pros and Cons
  • "The interface is easy to use."
  • "Better integration with other databases would be an improvement."

What is our primary use case?

We use Oracle as an in-house development database.

What is most valuable?

The interface is easy to use.

What needs improvement?

The reporting can be improved. SAP has more reporting features than Oracle.

Better integration with other databases would be an improvement.

For how long have I used the solution?

I have been working with Oracle Database for 20 years.

What do I think about the stability of the solution?

Oracle is a stable product.

What do I think about the scalability of the solution?

We cannot scale this solution. We have about 1,000 employees that use it.

How are customer service and support?

I have not been in contact with technical support.

How was the initial setup?

Oracle is easy to deploy.

What about the implementation team?

We implemented Oracle by ourselves. Our IT division handles both implementation and maintenance. Our division has about 200 engineers.

What other advice do I have?

We have decided to use SAP ERP Enterprise and we plan to integrate it with Oracle. My advice for anybody who is considering Oracle Database is that as a tool, it's very easy to implement and you can customize it based on your processes or your job.

In summary, this is a good product and it's user-friendly, but I like SAP better.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Oracle Database
January 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Christian Niembs - PeerSpot reviewer
Management Consultant at a tech services company with 201-500 employees
Consultant
Jan 27, 2022
Stable relational database management system with good partitioning and analytic functions
Pros and Cons
  • "Stable solution with analytic and partitioning functions that work well."
  • "Technical support and how they treat their customers need to be improved."

What is our primary use case?

I'm working as a BI consultant, so the usual use cases for this solution are creating data integration and building a data mart.

What is most valuable?

The features I found most valuable on Oracle Database are the standard features: partitioning and analytic functions.

What needs improvement?

Oracle's technical support needs improvement.

Oracle should really continue working on their cloud topics. Everything they're currently doing on the cloud is on the right path, but they need to continue working on it.

For how long have I used the solution?

I've been using Oracle Database for 15 years.

What do I think about the stability of the solution?

Oracle Database is a stable solution.

What do I think about the scalability of the solution?

As an on-premise solution, scalability depends on the hardware, but I find Oracle Database scalable.

How are customer service and support?

I contacted Oracle technical support in the past about a bigger issue and it was a hassle. On a scale of one to five, with one being the worst and five being the best, I'll give technical support a score of three.

Which solution did I use previously and why did I switch?

I'm using all kinds of products, and it's not that I'm switching from one product to another. The product I'm using will depend on the client. We choose products that would be the best fit for the architecture. Architecture and pricing are the main points for choosing which product to use for each client.

How was the initial setup?

Oracle Database is more complex than any other database that I have installed so far. On a scale of one to five, with one being the worst and five being the best, I'm rating the initial setup for this solution a three.

What about the implementation team?

I implemented Oracle Database in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing for Oracle Database is on the high-end side. In addition to the standard licensing and fixed fees for this solution, there's a cost for implementation and additional services.

Their licensing policy also needs improvement.

Which other solutions did I evaluate?

I evaluated Microsoft SQL Server.

What other advice do I have?

I have experience with MicroStrategy and also with SQL server reporting tools. The last time I worked with MicroStrategy was two years ago. With Microsoft SQL Server Reporting Services, I didn't work with it for a long time. I'm not currently working with it.

I'm not much into development nowadays. The only tool I'm currently working with directly is any kind of database, or with Power BI, e.g. Oracle Database, SQL Server, Access, etc.

In our organization, we don't use Oracle Database. In my own company, we don't use this solution, because it's being used on the client side. I'm working as a consultant, so I'm using it and most of the other tools, always on behalf of my clients.

Deployment for this solution took an hour, and what I did was a fresh install, not an update. I just set up a new Oracle database to try out new things, and not for setting it up on the client site. I implemented it myself and didn't need a third party or a technical team to help with the deployment.

I have no idea on the licensing costs of Oracle Database because it's the clients who pay for the licenses.

If I would install a new database, I would not go for Oracle. If Oracle Database is currently installed in the company, then it's okay to use it, otherwise, I won't recommend it as a new installation. My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past.

I'm giving Oracle Database a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1314546 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
Jan 24, 2022
Good security and reliability, but needs better pricing and support
Pros and Cons
  • "Its security and reliability are most valuable."
  • "They should reduce its price and provide faster support."

What is our primary use case?

We use it for various applications. We have multiple versions, including version 19.

What is most valuable?

Its security and reliability are most valuable.

What needs improvement?

They should reduce its price and provide faster support.

For how long have I used the solution?

I have been using this solution for more than 10 years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users, and we don't have any plans to increase its usage.

How are customer service and support?

They should provide a faster response.

Which solution did I use previously and why did I switch?

We have different solutions for different needs.

How was the initial setup?

It was easy to install. It took less than an hour.

What about the implementation team?

We can install it ourselves. We generally have two or three admins, but it also depends on the size.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. It is expensive, and it should be cheaper.

What other advice do I have?

I would recommend this solution to others. I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Admin at a financial services firm with 51-200 employees
Real User
Jan 23, 2022
Stable, scalable, database; the heart of the environment
Pros and Cons
  • "It's a very stable solution, especially with the hot backup."
  • "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."

What is our primary use case?

My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.

How has it helped my organization?

It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.

What is most valuable?

The database is a quite valuable feature.

What needs improvement?

One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.

In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.

It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, especially with the hot backup, archive logs, and everything.

What do I think about the scalability of the solution?

In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.

How are customer service and support?

The technical support is very good. I've learned more with support, actually, than from the documentations.

How was the initial setup?

The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.

Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.

I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.

What's my experience with pricing, setup cost, and licensing?

I believe the solution is quite expensive.

What other advice do I have?

My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Oracle Database Administrator at a financial services firm with 51-200 employees
Real User
Jan 12, 2022
Good performance and scalability
Pros and Cons
  • "One of the most valuable features of Oracle Database is the performance."
  • "Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster."

What is our primary use case?

We use Oracle Database to host data. We use versions 11g, 12c, 19c, and 21c, but it depends on the application. The use does not depend on us, it depends on our editors because the application is totally built on Oracle Database. 

This solution is deployed on-premises, but it's highly probable that it will move to the cloud. 

What is most valuable?

One of the most valuable features of Oracle Database is the performance.

What needs improvement?

Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster. 

For how long have I used the solution?

We have been using Oracle Database since the company was created, so for more than 15 years. 

What do I think about the stability of the solution?

Oracle Database is 100% stable. 

What do I think about the scalability of the solution?

This solution is very scalable. 

In our organization, there are over 300 users. 

How are customer service and support?

Oracle's technical support could be faster. 

How was the initial setup?

The installation is straightforward, but you need to have technical abilities. I maintain the system myself because I installed it myself. For deployment and maintenance, we have two or three administrators. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license as well as monthly support. 

Which other solutions did I evaluate?

Before using Oracle Database, I also evaluated MySQL and PostgreSQL. 

What other advice do I have?

I rate Oracle Database an eight out of ten, according to performance and scalability. In terms of migration abilities, I would rate it a six out of ten because it's very difficult. 

I would recommend Oracle Database to others, especially for their new cloud policy and their subscription amount for the resources. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1715586 - PeerSpot reviewer
Professor at a educational organization with 51-200 employees
Real User
Jan 11, 2022
User-friendly, versatile, and offers huge ROI
Pros and Cons
  • "The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system."
  • "We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part."

What is our primary use case?

We are using this for our data warehouse as well as for many of our core banking systems.

What is most valuable?

The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system.

What needs improvement?

We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part.

For how long have I used the solution?

We have been using the product for over 10 years.

What do I think about the stability of the solution?

The product has been quite stable across all versions.

What do I think about the scalability of the solution?

The database in-memory and also the extra data that we were using, was quite scalable. It had a range of capabilities, which we could see the high throughput and low latency. Scalability was very well-defined and innovative which has allowed us to stick with the product.

We have about 200 in-house users with more than 1.3 million subscribers. This requires about four to six database specialists for maintenance.

How are customer service and support?

They are committed on their SLAs and their availability is quite good. So, we are quite happy with with Oracle Database's customer service and support.

Which solution did I use previously and why did I switch?

We have always stuck with Oracle.

How was the initial setup?

We were able to take advantage of a two-week POC to allow our technical team to become comfortable with the database. From here, it took just two to four weeks to deploy it to the mainstream and set up the whole system via data transfer. 

What about the implementation team?

We relied mainly on our in-house team. An Oracle representative assisted us during our POC and we were able to phone them during deployment if needed.

What was our ROI?

The return on investment is quite good. We were able to see a growing number of subscribers. Considering the speed and amount of activities that were going on with banks, I would say we saw returns within two to three years.

What's my experience with pricing, setup cost, and licensing?

Since we are in BPN, we utilize group licensing which has the tech support included.

What other advice do I have?

This product is definitely worth it. Our team is satisfied in all areas: price, scalability, support, etc.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oracle Applications Consultant at a consultancy with 1-10 employees
Real User
Jan 11, 2022
The autonomous database simplifies patching making this a strong product
Pros and Cons
  • "The autonomous database simplifies everything."
  • "Once you start with Oracle you become locked into it."

What is our primary use case?

My primary use case is in a university environment.

What is most valuable?

It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market. Autonomous patching means that the database more or less patches itself without the need to ask DBAs to apply and test patches. It simplifies the maintenance so this is a strong and autonomous database. They're constantly bringing new features that satisfy their clients. It's a great solution.  

What needs improvement?

The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else. 

For how long have I used the solution?

I've used this solution for many years. 

What do I think about the stability of the solution?

The solution is stable, it's been around for a long time and there's not much for clients to complain about. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They offer a lot of support these days, including a kind of Oracle cloud management service. You can also buy some database administrators from Oracle. You just have to tell them what you need and they can patch it automatically and monitor the database for you. 

How was the initial setup?

This solution is straightforward. It's good on the database side but I think SAP is taking over now. It's moving faster than Oracle. Even when it comes to the application side, people go to SAP and will sometimes move from Oracle to SAP. I've noticed that a lot in the last five years.

What's my experience with pricing, setup cost, and licensing?

Costs can add up when you use Oracle because they monitor everything and there's a fee for that.

What other advice do I have?

We're now moving to no-code, the BI application. When you buy Oracle Database, it comes as a free tool and you can build anything you want in-house with Apex. You can bring in some developers and develop the application in-house. The solution is PaaS, Platform as a Service, but you can connect with the database and build what you want. Even functional people who don't know how to code, how to do SQL, are able to just drag and drop, building their application to manage and solve anything.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.