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reviewer1367268 - PeerSpot reviewer
Enterprise Architect at a comms service provider with 10,001+ employees
Real User
Built in security, user-friendly, and highly stable
Pros and Cons
  • "Oracle Database is the most widely accepted database, and it has built-in technical and security capabilities. It supports the new object in the database. The performance and security are very good, and it is user-friendly. There are a lot of people trained to use this solution which makes it simple to find assistance."
  • "Oracle Database could improve by making migration less difficult and having better integration. For example, having the ability to communicate, using native features, to different databases. Mostly connectivity to different databases, such as open-source databases or any other database."

What is our primary use case?

We have deployed Oracle Database on-premise hardware and on-premise cloud.

Oracle Database is used as a database for various applications. We are using it for a lot of our warehouses.

What is most valuable?

Oracle Database is the most widely accepted database, and it has built-in technical and security capabilities. It supports the new object in the database. The performance and security are very good, and it is user-friendly. There are a lot of people trained to use this solution which makes it simple to find assistance.

What needs improvement?

Oracle Database could improve by making migration less difficult and having better integration. For example, having the ability to communicate, using native features, to different databases. Mostly connectivity to different databases, such as open-source databases or any other database.

For how long have I used the solution?

I have been using Oracle Database since it was version 3 and they are on version 17. It has been a long time.

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What do I think about the stability of the solution?

The stability of the Oracle Database is very good.

What do I think about the scalability of the solution?

Oracle Database is scalable.

Everyone in our organization is using the solution. We have approximately 2,000 users using it directly or indirectly. We have developers, DBAs, system administrators, business analytics people, auditors, and regular users. Additionally, applications are using the database.

How are customer service and support?

I rate the support from Oracle Database a three out of five.

How was the initial setup?

The initial setup of the Oracle Database was straightforward. 

If Oracle Database was for a new customer or a new installation, I'm not sure, how difficult it is since we have been doing the implementation for approximately 30 years. For us, it's very easy. We are used to the software.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database could improve, it is expensive and they are paid annually. We are looking for lower pricing and flexible pricing plans, they are very rigid in the price.

I rate the price of Oracle Database a two out of five.

What other advice do I have?

My advice would be for others to use the cloud version of this solution. Do not deploy it on-premise, and deploy them on the containers. Using containers, not directly on the infrastructure, then it makes it very easy, scalable, and more flexible to move around.

I rate Oracle Database an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Supervisor at Nebeaelhate IT
Real User
Has good scalability and is stable
Pros and Cons
  • "The scalability is very good, and it is stable."
  • "The interface is not reliable because the GUI is old."

What is our primary use case?

It is our core for bank processes.

What is most valuable?

The scalability is very good, and it is stable.

What needs improvement?

The interface is not reliable because the GUI is old.

It needs to be more attractive.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

The scalability is very good.

We have about 120 users.

What about the implementation team?

It was implemented by a vendor.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license.

For us as a bank, the price is not too high, but for a small business, it would be an expensive solution.

What other advice do I have?

I would rate Oracle Database at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
September 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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Senior Systems Engineer at NTT DATA
Real User
Top 5
Responsive support, simple deployment, and highly stable
Pros and Cons
  • "One of the most valuable aspects of Oracle Database is the maturity of the solution."

    What is our primary use case?

    We are using Oracle Database for financial applications.

    What is most valuable?

    One of the most valuable aspects of Oracle Database is the maturity of the solution.

    For how long have I used the solution?

    I have been using Oracle Database for approximately five years.

    What do I think about the stability of the solution?

    Oracle Database is a highly stable solution.

    What do I think about the scalability of the solution?

    The workloads of Oracle Database are scalable.

    We have approximately 50 people using the solution. We do have plans to increase the number of users but not at the moment.

    How are customer service and support?

    The support from Oracle is fairly good. They have knowledge-based articles that you can consult before you need their direct support, we're happy with the support.

    How was the initial setup?

    The initial setup of the Oracle Database is straightforward. However, it does require some skills and knowledge. The process takes approximately two hours.

    What about the implementation team?

    We used two internal engineers for the implementation of the Oracle Database.

    What's my experience with pricing, setup cost, and licensing?

    The Oracle Database licensing price could be less expensive. We pay annually for the use of the solution.

    What other advice do I have?

    We are happy with Oracle Database.

    I rate Oracle Database a right out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mudasir Shafi - PeerSpot reviewer
    Testing Lead at Enstoa
    Real User
    Good support, good performance, and easy to implement
    Pros and Cons
    • "It is stable, and its performance is good. Its interface is also fine."
    • "Its security is good, but it could be more secure."

    What is our primary use case?

    We are using it to store information. We are using Oracle Database 12.

    What is most valuable?

    It is stable, and its performance is good. Its interface is also fine.

    What needs improvement?

    Its security is good, but it could be more secure.

    For how long have I used the solution?

    I have been using Oracle Database for two to three years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We have a lot of users at the moment. We have a couple of hundred users because it is used by different teams. We are, for sure, going to increase its usage.

    How are customer service and support?

    Their support is very good.

    Which solution did I use previously and why did I switch?

    We have been using Oracle Database for a long time. We didn't use anything else previously.

    How was the initial setup?

    It is straightforward. We have no problems with it. It takes three to four hours.

    What about the implementation team?

    We implemented it in-house.

    What's my experience with pricing, setup cost, and licensing?

    It has an annual subscription. It is an Oracle product, so it is a bit expensive, but that's fine. 

    What other advice do I have?

    I would recommend this product to others. We have already been using it for a long time, and we have no need to move to another product. It is very good.

    I would rate this product a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1382364 - PeerSpot reviewer
    Business Development Director at a tech consulting company with 201-500 employees
    Real User
    Good database with decent performance
    Pros and Cons
    • "Oracle is a good database with decent performance, which is fortunate because we are required to use this database for our ERP system. Even if we thought Oracle was the worst database in the world, we would still have to use it."
    • "In my opinion, the pricing of all the additional tools that Oracle provides is very complicated. The pricing model is very unfriendly for the user, and for the web vendors."

    What is our primary use case?

    We use Oracle Database for our ERP systems mainly because we provide IFS for customers and the IFS utilizes Oracle Database. We generally don't use other Oracle tools because of a bad experience with an R&D project in the past where we had to find the best solution for AI/neural network platforms.

    We assessed using Oracle for these AI platforms, but we had plenty of problems with the proper setup of the test version of Oracle Cloud. Frankly speaking, we stopped testing and using Oracle in this R&D project and switched to other tools that are simpler to setup and simpler to understand the pricing. No one was sure how much would have to be paid for the platform to support our AI requirements such as natural language recognition and other things.

    Because of these factors, we have essentially stopped using the other Oracle tools and we now only use Oracle Database for the ERP systems that we run for ourselves and for our customers. For this purpose, we use Oracle as a permanent database that is situated on-premises. We have quite a wide range of versions of Oracle Database amongst ourselves and our customers because many of them are older installations that are still operating. In all, there are about 10,000 users of Oracle Database throughout our customers, and perhaps 2,000 users in my organization.

    What is most valuable?

    Oracle is a good database with decent performance, which is fortunate because we are required to use this database for our ERP system. Even if we thought Oracle was the worst database in the world, we would still have to use it.

    What needs improvement?

    In my opinion, the pricing of all the additional tools that Oracle provides is very complicated. The pricing model is very unfriendly for the user, and for the web vendors.

    When it comes to new features, we don't desire anything at this moment. We are completely dependent on this ERP system which we provide and we only need the tools from Oracle that our ERP system needs, and nothing more. Our only concern is the performance of the database. If Oracle could make the performance better on low-end hardware, that would be nice. 

    For how long have I used the solution?

    I have been using Oracle Database for 10 years. 

    What do I think about the stability of the solution?

    As far as I know, we have no problems with stability.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and support?

    There have been no issues with their technical support. As I am aware, we have had issues in the past, especially with servers and other things, but today there are no special issues or problems. Everything is quite well-addressed by Oracle, in my opinion.

    How was the initial setup?

    The setup of the Oracle database for an ERP system is generally quite simple. There are specific installation steps that are completely scripted by the ERP system, so you simply have to do everything the documentation asks you to do, and that's all. There's nothing special or super difficult about it and we are generally able to install a database within a day.

    What's my experience with pricing, setup cost, and licensing?

    We mainly use a special license for ERP systems specifically, instead of a general purpose license. This ERP-focused license is very simple. You just have to use Oracle Database with an ERP system and that's it.

    What other advice do I have?

    As databases go, Oracle Database is quite a good database with decent performance, and I think that's all there needs to be said.

    I would rate it an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1788699 - PeerSpot reviewer
    Managing Director at a financial services firm with 201-500 employees
    Real User
    Stable and scalable database platform with a straightforward setup
    Pros and Cons
    • "Scalable and stable database platform. Setting it up was straightforward."
    • "We'd like for its price to be a bit lower, both for licensing and support. As it is a top-of-the-line product, it's a bit expensive."

    What is our primary use case?

    Oracle Database is the database we use for one of our core solutions.

    What needs improvement?

    The price for Oracle Database could be better. It's a top-of-the-line product, so it's a bit expensive. We'd like for its price to be a bit lower, both for licensing and support. This is the only area for improvement I could think of for Oracle Database.

    For how long have I used the solution?

    We've been using Oracle Database for two years.

    What do I think about the stability of the solution?

    Oracle Database is a stable product.

    What do I think about the scalability of the solution?

    Oracle Database is a scalable product.

    How was the initial setup?

    The initial setup for Oracle Database was straightforward.

    What about the implementation team?

    We implemented this product in-house. The process was straightforward, so we could do it ourselves.

    What's my experience with pricing, setup cost, and licensing?

    The licensing and support pricing for Oracle Database is a bit expensive, as it is a top-of-the-line product. We pay for this product yearly.

    Which other solutions did I evaluate?

    We used MySQL.

    What other advice do I have?

    We are using the Enterprise version of Oracle Database, but I'm not sure about the exact version number.

    I'm satisfied with this product. Oracle is a global, top database platform, so there isn't anything I'd like to change or add to Oracle Database.

    We have 30 users of this product, and we currently don't have plans of increasing that number. For the deployment and maintenance of this product, we have two or three persons in charge, e.g. admins.

    I have no complaints about Oracle Database, so I never got to contact their technical support team.

    I'm recommending this product to others who are looking into implementing it.

    My rating for Oracle Database is eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CarlosCastells - PeerSpot reviewer
    CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
    Real User
    Top 20
    Secure, performs well, easy to install and has a good dashboard
    Pros and Cons
    • "The dashboard may be the best solution for intelligent data management, as well as business intelligence."
    • "Technical support needs improvement."

    What is our primary use case?

    Our company does not have an Oracle Database. We are in charge of maintenance and deployment. We have several managed services for several customers, and we administer and deploy Oracle databases in those customers.

    We are system integrators who deploy projects with infrastructure and manage infrastructure services.

    Our main customers are in the banking industry. In the banking environment, Oracle databases are used for a wide range of solutions.

    For all bank transactions to communicate in the various Oracle databases, the data must be extracted from the host systems and brought to work at a data warehouse. With a special banking solution, it requires another banking program.

    What is most valuable?

    Oracle is used to deploy solutions. The dashboard may be the best solution for intelligent data management, as well as business intelligence.

    We believe that Oracle in the cloud is more secure.

    It is more scalable on-premises.

    What needs improvement?

    Technical support needs improvement.

    For how long have I used the solution?

    We have been providing Oracle Database for the last ten years.

    We have been system integrators since the company's inception. I believe it will be 20 years that we have been working as system integrators.

    We work both in the cloud and on-premises. We were born on-premises, but have spent the last five years working in a hybrid cloud model.

    What do I think about the stability of the solution?

    Oracle Database is a stable solution.

    What do I think about the scalability of the solution?

    Oracle Database is scalable.

    We have approximately 25 to 30 customers in the banking industry who use Oracle Database.

    How are customer service and support?

    Technical support is okay, but some areas could be better.

    Which solution did I use previously and why did I switch?

    Our core business is in the desktop virtualization model with Citrix and Microsoft. Citrix with desktop and Citrix solutions, as well as VMware and all virtualization software-defined projects.

    We put all of our solutions in the cloud. It is one of our primary focuses, but some of our clients may prefer to have some of their infrastructure in on-premises solutions.

    We use all of the virtuals from all of the databases. We use both Oracle and SQL.

    How was the initial setup?

    The initial setup is straightforward. It's an easy installation.

    The way we deploy services and project infrastructures in the cloud and on-premises differs.

    We are deploying Oracle for large systems. We are aware that our customers have large Oracle systems.

    What was our ROI?

    There is a good return on investments.

    Which other solutions did I evaluate?

    In the last two or three years, we have been active on the internet to research the deployments to bring to the customer.

    What other advice do I have?

    During the previous administration, we collaborated with our customers, and we preferred to deploy the new Oracle systems to the cloud, perhaps we are working on the journey from Oracle system to cloud, which is based in Oracle Cloud.

    In general, I recommend the product. We have customers in Spain and Latin America, including Argentina, Peru, Chile, Brazil, and Mexico.

    We introduce and maintain Oracle for these customers. Alternatively, one of the major customers is Bank Santander, Bank Sabadell, or Kaiser, which are large banks with operations all over the world.

    We're collaborating with Oracle's architects and consulting solutions team in one part of the project and the Q&A in projects. We collaborate with Oracle consulting teams to deploy the solution in dashboards.

    I would rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    reviewer1782720 - PeerSpot reviewer
    Technical Lead at a computer software company with 10,001+ employees
    Real User
    Helpful functionally, good support, and reliable
    Pros and Cons
    • "The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful."
    • "The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with."

    What is our primary use case?

    I worked on private on-premises and hybrid cloud deployments.

    We use Oracle Database primary for business intelligence in the telecom domain. We are generating all of our KPIs. Additionally, we use it for data warehousing purposes.

    What is most valuable?

    The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful.

    What needs improvement?

    The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with.

    For how long have I used the solution?

    I have been using Oracle Database for approximately 10 years.

    What do I think about the stability of the solution?

    Oracle Database is a very stable solution. If we find a bug or issue then we have to log those ourselves with Oracle. After some time we receive a patch update to fix those problems.

    What do I think about the scalability of the solution?

    Oracle Database is scalable.

    I would recommend Oracle Database for large enterprises because the smaller companies would not be able to afford it.

    How are customer service and support?

    The technical support of Oracle Database is okay. The last time I was working in South Africa and when I have to use the Oracle support of South Africa it was poor. We did not receive a proper response from Oracle then. Every time we had to escalate our issues or we had to log with Oracle to have the higher-level management. Eventually, our issues were resolved. However, I have never had an issue with the support from Oracle in India or the USA.

    How was the initial setup?

    The implementation of the Oracle Database can be a lengthy process. It is not difficult, but it can take a lot of time.

    What's my experience with pricing, setup cost, and licensing?

    I do not have first-hand knowledge of the price of the support. However, I have heard from my seniors or the experienced people who work on the pricing and scaling, the price of Oracle is a bit higher. The reason is Oracle provides enterprise-level applications, only large enterprises can afford Oracle applications or tools.

    What other advice do I have?

    I rate Oracle Database an eight out of ten.

    I rated the solution an eight because there is still a lot of improvement needed. The user experience could be better, the interfaces could improve.

    I know that there are a couple of new applications already out by Oracle, such as Oracle Analytical Services and Oracle Analytical Clouds, which are more user-friendly. Oracle needs to make databases more user-friendly and easier to work on. At this time we have to login into the front end and the backend to do a lot of configurations and it would be much better if we had some type of interface to work on.

    If I want to teach someone who is totally new to this environment, he or she might have worked in some other applications similar to Oracle Database, such as SQL Server or MySQL, but if I want them to learn in Oracle it can be difficult for us to teach them. It would be much better if the overall solution was easier to use.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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