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reviewer1314546 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
Jan 24, 2022
Good security and reliability, but needs better pricing and support
Pros and Cons
  • "Its security and reliability are most valuable."
  • "They should reduce its price and provide faster support."

What is our primary use case?

We use it for various applications. We have multiple versions, including version 19.

What is most valuable?

Its security and reliability are most valuable.

What needs improvement?

They should reduce its price and provide faster support.

For how long have I used the solution?

I have been using this solution for more than 10 years. 

Buyer's Guide
Oracle Database
January 2026
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users, and we don't have any plans to increase its usage.

How are customer service and support?

They should provide a faster response.

Which solution did I use previously and why did I switch?

We have different solutions for different needs.

How was the initial setup?

It was easy to install. It took less than an hour.

What about the implementation team?

We can install it ourselves. We generally have two or three admins, but it also depends on the size.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. It is expensive, and it should be cheaper.

What other advice do I have?

I would recommend this solution to others. I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Oracle Database Administrator at a financial services firm with 51-200 employees
Real User
Jan 12, 2022
Good performance and scalability
Pros and Cons
  • "One of the most valuable features of Oracle Database is the performance."
  • "Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster."

What is our primary use case?

We use Oracle Database to host data. We use versions 11g, 12c, 19c, and 21c, but it depends on the application. The use does not depend on us, it depends on our editors because the application is totally built on Oracle Database. 

This solution is deployed on-premises, but it's highly probable that it will move to the cloud. 

What is most valuable?

One of the most valuable features of Oracle Database is the performance.

What needs improvement?

Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster. 

For how long have I used the solution?

We have been using Oracle Database since the company was created, so for more than 15 years. 

What do I think about the stability of the solution?

Oracle Database is 100% stable. 

What do I think about the scalability of the solution?

This solution is very scalable. 

In our organization, there are over 300 users. 

How are customer service and support?

Oracle's technical support could be faster. 

How was the initial setup?

The installation is straightforward, but you need to have technical abilities. I maintain the system myself because I installed it myself. For deployment and maintenance, we have two or three administrators. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license as well as monthly support. 

Which other solutions did I evaluate?

Before using Oracle Database, I also evaluated MySQL and PostgreSQL. 

What other advice do I have?

I rate Oracle Database an eight out of ten, according to performance and scalability. In terms of migration abilities, I would rate it a six out of ten because it's very difficult. 

I would recommend Oracle Database to others, especially for their new cloud policy and their subscription amount for the resources. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
January 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1715586 - PeerSpot reviewer
Professor at a educational organization with 51-200 employees
Real User
Jan 11, 2022
User-friendly, versatile, and offers huge ROI
Pros and Cons
  • "The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system."
  • "We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part."

What is our primary use case?

We are using this for our data warehouse as well as for many of our core banking systems.

What is most valuable?

The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system.

What needs improvement?

We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part.

For how long have I used the solution?

We have been using the product for over 10 years.

What do I think about the stability of the solution?

The product has been quite stable across all versions.

What do I think about the scalability of the solution?

The database in-memory and also the extra data that we were using, was quite scalable. It had a range of capabilities, which we could see the high throughput and low latency. Scalability was very well-defined and innovative which has allowed us to stick with the product.

We have about 200 in-house users with more than 1.3 million subscribers. This requires about four to six database specialists for maintenance.

How are customer service and support?

They are committed on their SLAs and their availability is quite good. So, we are quite happy with with Oracle Database's customer service and support.

Which solution did I use previously and why did I switch?

We have always stuck with Oracle.

How was the initial setup?

We were able to take advantage of a two-week POC to allow our technical team to become comfortable with the database. From here, it took just two to four weeks to deploy it to the mainstream and set up the whole system via data transfer. 

What about the implementation team?

We relied mainly on our in-house team. An Oracle representative assisted us during our POC and we were able to phone them during deployment if needed.

What was our ROI?

The return on investment is quite good. We were able to see a growing number of subscribers. Considering the speed and amount of activities that were going on with banks, I would say we saw returns within two to three years.

What's my experience with pricing, setup cost, and licensing?

Since we are in BPN, we utilize group licensing which has the tech support included.

What other advice do I have?

This product is definitely worth it. Our team is satisfied in all areas: price, scalability, support, etc.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oracle Applications Consultant at a consultancy with 1-10 employees
Real User
Jan 11, 2022
The autonomous database simplifies patching making this a strong product
Pros and Cons
  • "The autonomous database simplifies everything."
  • "Once you start with Oracle you become locked into it."

What is our primary use case?

My primary use case is in a university environment.

What is most valuable?

It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market. Autonomous patching means that the database more or less patches itself without the need to ask DBAs to apply and test patches. It simplifies the maintenance so this is a strong and autonomous database. They're constantly bringing new features that satisfy their clients. It's a great solution.  

What needs improvement?

The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else. 

For how long have I used the solution?

I've used this solution for many years. 

What do I think about the stability of the solution?

The solution is stable, it's been around for a long time and there's not much for clients to complain about. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They offer a lot of support these days, including a kind of Oracle cloud management service. You can also buy some database administrators from Oracle. You just have to tell them what you need and they can patch it automatically and monitor the database for you. 

How was the initial setup?

This solution is straightforward. It's good on the database side but I think SAP is taking over now. It's moving faster than Oracle. Even when it comes to the application side, people go to SAP and will sometimes move from Oracle to SAP. I've noticed that a lot in the last five years.

What's my experience with pricing, setup cost, and licensing?

Costs can add up when you use Oracle because they monitor everything and there's a fee for that.

What other advice do I have?

We're now moving to no-code, the BI application. When you buy Oracle Database, it comes as a free tool and you can build anything you want in-house with Apex. You can bring in some developers and develop the application in-house. The solution is PaaS, Platform as a Service, but you can connect with the database and build what you want. Even functional people who don't know how to code, how to do SQL, are able to just drag and drop, building their application to manage and solve anything.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Chief Executive Officer CEO at a tech services company with 1-10 employees
Real User
Jan 11, 2022
Provides security, high availability, and Disaster Recovery solutions with Data Guard
Pros and Cons
  • "The best features of Oracle Database Server are the security, high availability, and the Disaster Recovery solutions with the Data Guard. Specifically, on Autonomous Databases, the most valuable features are the automatic scaling and CPU scaling depending on the database workload. Today, the workload is normal and then suddenly the workload gets a spike."
  • "There are actually a lot more features for the Oracle Databases. It is almost impossible for a single person to know and give all the features."

What is our primary use case?

I'm an Oracle business partner. I'm the Oracle partner in Columbia. We resell Oracle hardware and Oracle software licenses. We deal with the leading Oracle solution with our clients in Columbia and outside Columbia. 

We were nominated twice in 2019 and in 2021 as an Oracle Excellence partner for Oracle Database Appliance. It is one of the flagship products of Oracle for databases.

We don't use Oracle Databases for our production purposes because we are Oracle partners, so we use Oracle Database for internal purposes. We use the Autonomous Database. We have very limited use.

The solution is deployed on-prem.

What is most valuable?

The best features of Oracle Database Server are the security, high availability, and Disaster Recovery solutions with Data Guard. Specifically, on Autonomous Databases, the most valuable features are the automatic scaling and CPU scaling depending on the database workload. Today, the workload is normal and then suddenly the workload gets a spike.

There is a feature that allows the database to have more CPU processing and capacity. That's the feature that the Autonomous Databases provide. The feature that we like very much on Oracle Databases is the APEX, the platform which can be used without any cost to develop a very powerful application on Oracle Databases.

What needs improvement?

There are actually a lot more features for the Oracle Databases. It is almost impossible for a single person to know and give all the features. Every year, Oracle comes up with new features and new facilities. They are ahead of all other database providers, so we are happy and our client base is also very happy with Oracle Databases.

For how long have I used the solution?

I have been using Oracle products for more than 24 years.

What do I think about the stability of the solution?

Oracle Databases are very well known for their stability. If there are new products, they have a process for discovering bugs, and they keep updating the software with the patches that cover all these bugs. The features that Oracle Databases have is enough for us. It's very sophisticated.

There are maybe two or three users who use Oracle Database services that are behind the cloud.

How was the initial setup?

If you want to get Oracle Database on the cloud, it's very simple. It's a question of having the necessary information like the database name and the other things that you want to come together at during initial setup. The database deployment on Oracle cloud is very straightforward. It's maybe a couple of clicks and it gives some information. 

Regarding Oracle Database setup on-premise, the documentation is very good. People who have worked with Oracle Databases for a couple of years know the standard for deploying databases, the operating system requirements, and all of those things. It's really straightforward. It's so standardized that there is nothing more that you need to know. It's not NASA science.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Laksiri Bala - PeerSpot reviewer
DB Architect / Consultant at a tech vendor with 10,001+ employees
MSP
Top 5Leaderboard
Dec 13, 2021
Oracle Database is Zero Down Time and Zero Data loss at any given situation
Pros and Cons
  • "As a database, the solution has been number one from the beginning."
  • "The features should be communicated to end users in the proper way."

How has it helped my organization?

As a database, the solution has been number one from the beginning, in my experience, because of the features and the performance. The solution has a number of Features including , Maximum Availability Architecture for  zero downtime and Zero Data lost.

The only issue is the speed that Oracle is going with the technology transformation. The marketplace is not adapting. As a whole, Oracle innovation is very fast as an organization, but end users are not so much in a hurry to go.

What needs improvement?

An area that could be improved is information. Everything is going on containerization architecture now. Oracle is also coming up with data Shards with their Multitenancy Architecture to support this containerization. The gap is in marketing the features and the knowledge that the end users are having. The end users must be educated about the current features, and that is what is lacking with Oracle.

Additional features that could be added in the future need Real Time Analytics features and multi-cloud support. But I have seen Oracle is coming up with the Lakehouse and the delta Lake concepts.  Oracle is heading in the right direction, but the features should be communicated to end-users in the proper way.

For how long have I used the solution?

I've been working with Oracle for over twenty years.

How are customer service and support?

Overall, the technical support is a little bit lacking, and they should improve. Especially the team who is deployed to handle these tickets. Around 50% of the team itself is lacking some knowledge on handling texting and knowledge. They are very good superior resources, that I understand, but in the APEC region, a little bit of lacking. Especially in India and Singapore, because those are not well handled. But in the US, they handle those things.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I believe Oracle has reduced the pricing.

What other advice do I have?

Every thing starts with a proper foundation , so as with Oracle Database Architecture. Any one with solid architectural foundation will have a life long journey with Oracle Database

This knowledge includes conceptual understanding hands-on with scenario and solutions basis which will allow the DBA  to get through with the product. This What I am doing in the trainings that I conduct - https://www.youtube.com/c/tech...


I would give the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1089354 - PeerSpot reviewer
System/Security Engineer at a tech vendor with 10,001+ employees
Real User
Dec 6, 2021
Mature, stable, and easy to deploy
Pros and Cons
  • "It is a mature product. It is pretty stable. I've got a lot of experience with it, so it is pretty easy to use."
  • "The software really doesn't need any improvement, but the way they do the billing should be improved. They charge by all the chips on the server, whether you use them or not. If you have a server that has 64 chips on it and you use one chip, they charge you for 64, and that's a terrible business model."

What is our primary use case?

We are using it for inventory control. We have about 220 servers running Oracle Database, but we're migrating from Oracle to Postgres.

How has it helped my organization?

We've had it for a very long time, and up until they changed the way they do the billing, we were happy. A few years ago, they changed the way they charge for the product, and they hit us with a $6 million bill for one year, and that was it. People got very unhappy.

What is most valuable?

It is a mature product. It is pretty stable. I've got a lot of experience with it, so it is pretty easy to use.

What needs improvement?

The software really doesn't need any improvement, but the way they do the billing should be improved. They charge by all the chips on the server, whether you use them or not. If you have a server that has 64 chips on it and you use one chip, they charge you for 64, and that's a terrible business model.

Their support is terrible and should be improved.

For how long have I used the solution?

I've been using Oracle Database for probably 20 years.

What do I think about the stability of the solution?

It is very stable. It has been around for a very long time, and it is stable now.

What do I think about the scalability of the solution?

It scales vertically. So, the more stuff you want to do, you have to get a bigger server. That's okay if you can do that, but the strategy now is that everybody is scaling horizontally because you can buy a ton of cheap servers and spread them out all over the network.

We have about 10,000 users, and they're doing inventory control. We don't plan to increase its usage. We are planning to decrease its usage and go to Postgres.

How are customer service and support?

Their support is terrible. I stand a better chance talking to my four-year-old grandson than talking to them. At least, he pays attention.

Which solution did I use previously and why did I switch?

They weren't using any other product previously. They have been using Oracle for maybe 20 years.

How was the initial setup?

It is very straightforward. It takes about three or four hours.

What about the implementation team?

We do it ourselves. For its maintenance, there are probably seven or eight people.

What's my experience with pricing, setup cost, and licensing?

Its cost is astronomical. They charge by the size of the server rather than what you're actually using. It is just a terrible business model.

It has got a ton of features that are great, but you have to pay for them, and we don't want to spend a lot of money.

If you use any of their additional products, you have to pay for those. Almost everything extra is at an additional charge. We also use RAC, and there is an additional charge for that. 

Which other solutions did I evaluate?

I guess they did evaluate other products, but I wasn't there.

What other advice do I have?

If money is no object, it is a great product, but if you're worried about your budget, find another solution.

I would rate it a 10 out of 10. It is a great product. It has been around forever. It works, but it is too expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Data Management Section at a energy/utilities company with 5,001-10,000 employees
Real User
Dec 5, 2021
Good dashboards, feature-rich, and integrates well with other Oracle products, but it's expensive
Pros and Cons
  • "Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple."
  • "There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled."

What is our primary use case?

The majority of the product is E-Business Suite and Oracle Utilities, while the rest is standard, customized product.

What is most valuable?

Oracle is somewhat user-friendly, and most customization or integration with Oracle-related projects is simple. Oracle will assist you if you have Oracle-related projects in your organization. It will not help you if you are different.

The dashboards are good.

What needs improvement?

They would not release new updates if products did not require improvement.

Other Oracle competitors charge less and offer very good products that are stable and scalable.

There are good dashboards and other features, but it was previously included in licensing. They are now charging for each and every feature. It was previously bundled.

For how long have I used the solution?

Oracle Database has been used by the company for over ten years. I've been with Oracle for over 20 years.

What do I think about the stability of the solution?

The stability of the Oracle Database is good.

What do I think about the scalability of the solution?

Oracle Database is a scalable solution.

How are customer service and support?

Technical support is good, but it is costly.

How was the initial setup?

The initial setup is straightforward. It's easy.

What's my experience with pricing, setup cost, and licensing?

Because it is a bundled product, we have no choice but to purchase the Oracle Database.

Licensing, as well as support fees, are expensive and should be reduced. 

What other advice do I have?

We use Oracle E-Business Suite and Oracle Utilities.

They have advertisements, and since Oracle Databases are used by 60% of the world, they don't need my recommendation; they are already publicizing it.

I would rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.