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reviewer936300 - PeerSpot reviewer
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
Real User
Oct 25, 2021
Powerful functionality, performs well and highly scalable
Pros and Cons
  • "The thing two things that I like most about Oracle Database are its scalability and performance."
  • "Frankly speaking, Oracle Database is very expensive, but it offers a lot of value for the money in terms of scalability, performance, and powerful functionality."
  • "Frankly speaking, Oracle Database is very expensive."

What is our primary use case?

Oracle Database's main function is to store data. 

What is most valuable?

The thing two things that I like most about Oracle Database are its scalability and performance.

For how long have I used the solution?

I have used Oracle Database for four years. I'm Oracle certified. 

What do I think about the scalability of the solution?

Oracle Database is highly scalable. We have about 1,500 end-users overall.

Buyer's Guide
Oracle Database
June 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

How are customer service and support?

In most cases, technical support is provided by Oracle.

How was the initial setup?

Installation is straightforward. Total deployment takes three or four days. In most cases, you need help from an Oracle engineer to deploy. In terms of scalability and duplication, Oracle Database can be tricky, so you'll need an Oracle engineer most of the time. At our company, most of the employees have the necessary experience to maintain and operate Oracle Database.

What's my experience with pricing, setup cost, and licensing?

Frankly speaking, Oracle Database is very expensive. But it offers a lot of value for the money in terms of scalability, performance, and powerful functionality. We have a yearly subscription.

What other advice do I have?

I rate Oracle Database 10 out of 10. It's an excellent product. I would definitely recommend Oracle Database to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Petr Bunka - PeerSpot reviewer
System Architect at CGI
Real User
Top 20
Oct 24, 2021
A stable solution which performs well and is suitable for enterprise applications
Pros and Cons
  • "The solution is stable and has good performance."
  • "The licensing could be cheaper and clearer."
  • "The licensing of the solution for only several virtual servers is a big issue which should be addressed."

What is our primary use case?

We use version 12c, but are planning to migrate to 19c. 

The solution is suitable for enterprise applications. We use it for trade systems and a betting system. We use it with applications that need a huge amount of data, such as SQL enterprise applications.

What needs improvement?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

For how long have I used the solution?

I have been using Oracle Database for many years, perhaps since 2001. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

I have not had direct contact with tech support, although my colleagues have. 

How was the initial setup?

I cannot comment on the initial installation, as it is handled by the Database Administrator, not I. He possesses the skill to install the solution and has never mentioned any issues with this. Perhaps my colleagues would be in a position to give a more comprehensive answer. 

What about the implementation team?

In respect of the deployment and maintenance, we have two administrators, developers, an architect and a tester who are in charge of four applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

The license is yearly. 

Which other solutions did I evaluate?

Although I would recommend the solution for certain applications, as there are licensing issues, I would prefer to use PostgreSQL where possible. 

What other advice do I have?

There are many people making use of the solution in my organization, including developers, testers, end users and end application users. We may be talking about thousands. But when it comes to those with personal experience using the solution, we are talking about 40 or 50 people. 

We plan to continue using the solution, as there are certain applications of ours which must remain on Oracle Database. 

The solution is stable and has good performance. Licensing is the big issue we encounter. 

Were I to rate Oracle Database strictly on its technical capabilities, I would have to give it a rating of nine out ten. However, its licensing issues bring this rating down to seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
June 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
Sep 20, 2021
Constantly innovating with good performance and reliability
Pros and Cons
  • "The stability has been good so far. It's reliable."
  • "The performance is much better than the Microsoft SQL in some ways."
  • "The pricing needs to be improved."
  • "The pricing could be better."

What is our primary use case?

The solution is primarily used as a relational database, or we can use it for certain kinds of AP integrations.

What is most valuable?

The performance is much better than the Microsoft SQL in some ways. The stability has been good so far. It's reliable. 

What needs improvement?

The pricing needs to be improved. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

There are only certain people who use the solution. Not many users have access to much of it. We only have real access to some of the databases. I would say there are only one to five of us who can access Oracle at the moment.

How are customer service and technical support?

I've never spoken to technical support. Therefore, I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I'm also familiar with Microsoft SQL. However, we do not currently use anything else as a relational database at this time. 

How was the initial setup?

While I can still query the database and then access it, I was never involved in deployment or installation.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. It would be nice if they could offer a one-year subscription package or something similar. 

What other advice do I have?

I cannot speak to which version of the solution we're using at this time. 

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities overall. 

I would recommend the solution to others. If you look at the progress being made in Oracle, they are coming up with and bringing up some new features. It sounds good. They are more into the cloud now, too, and getting into new features and stuff like that there. They're improving constantly.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1489539 - PeerSpot reviewer
General Manager (IT/MIS) at a energy/utilities company with 10,001+ employees
Real User
Jul 25, 2021
A leading database that's stable and easy to set up
Pros and Cons
  • "It's one of the leading databases on the market."
  • "On the enterprise level, it's very stable and reliable."
  • "On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users."

What is our primary use case?

We are using the Oracle E-Business Suite ERP system and the backend of that application is Oracle Database. We are using the customer care and billing application and the backend of that application is also Oracle Database. 

What is most valuable?

The customer care and billing capabilities are very good.

It is very stable. We are getting good performance from it. The reliability is excellent. 

It's one of the leading databases on the market.

We get good support on the database side. 

The cloud setup is very simple. 

The solution works well for enterprise-level organizations.

What needs improvement?

We've used the solution for so long, it would be hard to switch off of it. 

On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users. The roadmap for each seems to be diverting, and the on-premises side simply isn't getting the same amount of attention.

The pricing could be high.

For how long have I used the solution?

In our company, we've been working with the solution here for 15 years.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. We do not find that it crashes or freezes. It's reliable.

What do I think about the scalability of the solution?

The scalability is very good. They are providing the structure, the architecture, and everything you need to scale. It's very easy to scale to whatever size you need. Usually, we can do scalable sites with no issue.

How are customer service and technical support?

Technical support is okay for the most part. On the database sites, things are okay. However, if we talk about the application sites, sometimes we are getting a response time that is delayed.

How was the initial setup?

The initial setup, for the cloud implementation, is very straightforward. Companies won't have any issues with the deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive as they are charging their products in different categories. For example, we have to pay on the application side, on the technology side, and on the licensing. On an enterprise level, if we compare with other solutions, there are a lot of open-source options which would be cheaper.

What other advice do I have?

We're just a customer and an end-user.

I'd rate the solution at a nine out of ten. I'd rate it at a perfect ten if the could and on-premises versions we treated with equal weight, and they didn't try to simply push cloud on users. 

On the enterprise level, it's very stable and reliable. It's great if users are looking for enterprise quality. However, there are options available in the Unix and Linux systems as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise Analytics at a tech services company with 10,001+ employees
Real User
Leaderboard
Jul 13, 2021
Has good performance dynamics and is stable, scalable, and easy to use
Pros and Cons
  • "Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded."
  • "They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great."

What is our primary use case?

My use case is a lot of banking solutions. Data sometimes is static in nature, but in a majority of the cases, it is dynamic as well. Oracle database is a focalization database.

What is most valuable?

Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded. All of the same processes are done by a system database administrator or even user initiated financials.

I've found performance streaming to be a valuable feature.

It is also a stable and scalable solution.

It is easy to install and easy to use as well.

What needs improvement?

They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great.

Pricing could be improved as well.

For how long have I used the solution?

I've been using it for more than 10 years.

What do I think about the stability of the solution?

As for the stability of this solution, it's a hundred percent reliable.

What do I think about the scalability of the solution?

Scalability differs depending on the schema created in Oracle Database to access the database artifacts. For example, in a normal recessional database, which does not have much centralized or decentralized schema, scalability can be very high. However, in cases where there is a centralized schema, the scalability has to be defined by the database administrator.

Our whole engineering team currently uses this solution.

How are customer service and technical support?

On a scale from 1 to 10, I would rate technical support at 9.5.

How was the initial setup?

The initial setup is very straightforward, and Oracle Database is very easy to use.

What's my experience with pricing, setup cost, and licensing?

The licensing is on a monthly basis. Improvement in pricing would be nice.

What other advice do I have?

When you are into domains such as NIC, BFSI, retail, and account switching, then Oracle Database is definitely your best option. There are some aspects of Oracle Database that need improvement, but it can still be considered a good solution.

All in all, I would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AhmedElbadry - PeerSpot reviewer
NMS Service Automation & RPA Technical Lead at Vodafone
Real User
Jun 19, 2021
Easy to use, stable, and offers good technical support
Pros and Cons
  • "Technical support is helpful."
  • "We've been very happy with its capabilities overall."
  • "Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for."

What is our primary use case?

The solution is a black box for us. I'm working on it for maintenance and check everything - check the cables, check the relationship between cables to serve this product, et cetera. Sometimes our customer needs to extract some information from the system via our extension for the database to extract this info directly from the database and not from the system. 

We didn't interact more on the database so the use cases are mostly related to the extraction of information in tables. To check the database status, we have another system, a geosystem, so we check the replication between the two systems. Some operations are a little more than general development on the database.

What is most valuable?

The database is very easy to use. 

We are making some automation scripts. We are working to minimize and reduce the logs and it's very helpful to be able to have the capabilities to do this.

The solution is very stable. 

Technical support is helpful.

What needs improvement?

We didn't have any complaints about Oracle Database except for the vulnerability we see in some aspects of the product. Sometimes we receive some vulnerability email from the security team and it's sent to the product owner to check the vulnerability. Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for. After one month or two, they're back to us and let us know they've solved it. They need to do a better job of patching security issues they find and making those patches happen faster.

The solution is a bit expensive.

For how long have I used the solution?

I have an intermediate amount of experience with Oracle. I've used it for a while. I've been used it for about a year.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. Ours was managing about 5,000 servers all over Egypt. The performance and historical transaction on sites is good, and if you need more storage on your database, you can do so with relative ease.  

We have 200 users logged in at any given time.

How are customer service and technical support?

Support is very good. If I have an issue, I simply open a case with Oracle. They are very helpful and responsive. We're satisfied with the support. They've been good.

Which solution did I use previously and why did I switch?

We did previously use Microsoft SQL. We found it to be very fast and responsive. We're still using it, actually. It is the database for our distribution.

How was the initial setup?

I cannot speak to the implementation process. I'm not sure how easy or difficult the setup is as I did not handle any aspect of it.

That said, if I have the manual and steps for installation, I can install it.

We have three people on staff that can handle maintenance. They're all engineers.

What about the implementation team?

We had a vendor that handled the implementation for us.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be high. They should work to lower it if possible. 

We pay a yearly licensing and support fee to Oracle. I can't speak to the exact costs, however.

What other advice do I have?

I can't recall the exact version number of the solution, however, it's my understanding that it is version 11.

I'd rate the product at a nine out of ten. We've been quite pleased with the overall capabilities so far.

I'd recommend the solution to other users and companies. We've been very happy with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Jun 8, 2021
Stable solution for running ERP software
Pros and Cons
  • "The solution is very stable."
  • "The solution is not for everyday use. It is not easy to use and maintain."

What is our primary use case?

I use the solution to run my ERP software.

What needs improvement?

The solution is not for everyday use. It is not easy to use and maintain. As it is on a Linux server, all its maintenance is outsourced for management as a DBA. 

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Oracle Database for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution could be more scalable. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Oracle Database.

How was the initial setup?

The initial setup is complex.

It can take up to 48 hours.

What about the implementation team?

We made use of an integrator. 

I pay to have the deployment and maintenance outsourced.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay for a license for the solution. This must be done annually. 

The license is inexpensive. 

What other advice do I have?

We use the solution in an organizational setting. There are between 30 and 40 licenses. 

I would not recommend this product to just anyone, only to technical professionals. 

I rate Oracle Database as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeterKrall - PeerSpot reviewer
Freelance Software Engineer + Director of a company at Peter Krall Consulting
Real User
Apr 29, 2021
Highly reliable, perfectly stable, and scalable
Pros and Cons
  • "It is one of the most reliable database systems."
  • "With the new version, we never came across any important limitations. There was nothing that needed improvement. However, in versions 9 and 10, we sometimes had problems, and big and complicated queries did not get through. In versions 11 and 12, I did not experience any problem. There could be some more information about load balancing and all these things. For me, it was just a part of the infrastructure maintained by other people. So, I cannot really say what they need."
  • "There could be some more information about load balancing and all these things."

What is our primary use case?

In the last project, we had a big warehouse. It was a logistics company, and we had all company data stored in this. We also had insurance use cases. We had all contracts, customer data, and all kinds of stuff.

What is most valuable?

It is one of the most reliable database systems. 

What needs improvement?

With the new version, we never came across any important limitations. There was nothing that needed improvement. However, in versions 9 and 10, we sometimes had problems, and big and complicated queries did not get through. In versions 11 and 12, I did not experience any problem.

There could be some more information about load balancing and all these things. For me, it was just a part of the infrastructure maintained by other people. So, I cannot really say what they need.

For how long have I used the solution?

I have been using this solution for decades. I worked for a company developing insurance software in the nineties, and we used Db2 and Oracle.

What do I think about the stability of the solution?

It is perfectly stable.

What do I think about the scalability of the solution?

It is scalable. The number of users differed a lot. There were not that many who used it directly. It was mainly was used by programs written by me. There might be around 100 users who used these programs.

How are customer service and technical support?

I have not interacted with them recently. I don't know whether our database administration team contacted Oracle. I just know it was usable from our layout or view.

Which solution did I use previously and why did I switch?

We have used Oracle, SQL Server, and Db2, and all of them were okay for our purposes. In the new project, we will probably use Oracle, but we might also use SQL Server. I'm pretty neutral this way, as long as it works.

How was the initial setup?

I am not the one who does the database administration and installation.

What other advice do I have?

I would recommend this solution. It is certainly a valid option.

I would rate Oracle Database a ten out of ten. It is one of the best solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
KopanoRamaphoi - PeerSpot reviewer
Consultant at Rpc Data
Real User
Apr 11, 2021
Flexible and easy to use with good performance
Pros and Cons
  • "It's extremely easy to use and the performance is great."
  • "The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good."

What is our primary use case?

We primarily use the solution for the storing of data.

It can also be used for other purposes. For example, at the bank, and other financial institutions, they are using the database for transacting their information.

What is most valuable?

It's quite a big database. I have seen it in companies sized from medium to large enterprise-level. It also works for government organizations that are quite sizeable.

The solution is quite stable. When you work on planning for salaries, you can notice that Oracle is extremely stable.

It's a very flexible product. You are able to accomplish a lot of things.

It's extremely easy to use and the performance is great.

Oracle support is great. They are quite helpful when you run into problems. They help you overcome any issues. If you run into a bug, you contact support, and they solve it. 

If you have a stored database with the five standards that Oracle recommends, you will never experience something like, your database being down. 

What needs improvement?

The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good. There was a time when I was working on the other project and we were trying to integrate the database with Microsoft Active Directory. It was quite difficult to find a connection. We were eventually able to connect, however, it was quite difficult.

There's a new version right now. May have managed to rectify the issues with third-party integrations in that version. However, I haven't tested it yet. 

For how long have I used the solution?

I've been using the solution for a couple of years now. It's been since 2010.

What do I think about the stability of the solution?

The stability is very, very good. There aren't really bugs and glitches, however, if there are, Oracle will help resolve them quickly. It doesn't crash or freeze. You never really have to worry about your database going down.

What do I think about the scalability of the solution?

It's a big database. There is lots of room to scale. The solution can work well for large-scale organizations.

Depending on the number of the requirements, in terms of information, if you want to change the memory or you want to expand the storage, it has the capability to do that. So It's quite a flexible database.

Oracle has done a tremendous job of really allowing companies to scale in and out as needed.

I've worked with many clients and they've been of varying sizes. the company I am working with right now has 200 users on the solution.

We do plan to continue to use the solution and to upgrade to the new version, 19C.

How are customer service and technical support?

We've used technical support in the past and they have always been very good. If you provide the information the way it's supposed to be presented - and that means being explicit in your issue - they can help you very fast. 

How was the initial setup?

On-prem deployments take quite a long time. However, depending on what you want to achieve, it could go faster. Either you are doing the direct installation, which takes time, or you are doing a cloud deployment, and on the cloud, it takes less than five minutes to deploy. It's very, very fast.

We have about five people on our technical team that can handle deployment and maintenance tasks.

What about the implementation team?

I can handle the installation myself. I've done both on-premises and cloud deployments at this point and both I am able to handle quite easily. I do not need the assistance of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

I work with clients and they are the ones that have to pay for the license. If they are using it for production purposes, they need to pay. I can't speak to the exact costs.

What other advice do I have?

While we mostly work with on-premises deployments, I've recently also tried the cloud deployment.

We work with a variety of versions, including 11G, 12C, and 18C.

I recommend Oracle. I always do. They are an excellent company with a very good product.

I'd rate the solution at a nine out of ten.

Everyone should keep in mind that the way of the future is to move to the cloud. Oracle is working to support this. They're encouraging everyone to move to the cloud.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1549332 - PeerSpot reviewer
Head of Department at a transportation company with 10,001+ employees
Real User
Apr 9, 2021
Good in-memory and Data Redaction features, scales well, and the support is fast
Pros and Cons
  • "The Data Redaction feature is easy to use and we are quite happy with it."
  • "For people who have a huge volume of data and they need good response time, Oracle is a good choice for them."
  • "Sometimes, the patches supplied by Oracle to update the software do not work."

What is our primary use case?

We are a solution provider and Oracle Database is one of the products that we implement for our customers. We also use it ourselves. It is used to store large amounts of data including things such as customer data and shipment data.

We have our own private cloud so it is possible to host Oracle in that way, but we more commonly use an on-premises deployment because the size of the data is huge. In some ways, we have no choice but to host it on-premises.

What is most valuable?

The Data Redaction feature is easy to use and we are quite happy with it.

With Oracle, we are happy with the performance the majority of the time. It is only when we have a very large amount of data that it begins to slow down.

What needs improvement?

Sometimes, the patches supplied by Oracle to update the software do not work. Ultimately, we have a lot of issues because of this because we have to use trial and error to solve our performance issues.

We have a lot of performance issues, especially with a huge amount of data being using during a peak time.

In the future, we expect that Oracle will incorporate some NoSQL functionality. Right now, there is a lot of demand for storing JSON data. We would like to perform actions similar to that of Elasticsearch. One of the reasons that we choose Oracle is because they are quite aggressive when it comes to improving their product, and they are always providing new features.

For how long have I used the solution?

We have been using Oracle Database for a couple of years.

What do I think about the stability of the solution?

Stability-wise, Informix is better than Oracle. Oracle gives us patches to improve the product, but sometimes the patches do not work and we subsequently have issues. By comparison, Informix does not provide many patches. Instead, remains stable for a few years without needing many changes.

What do I think about the scalability of the solution?

Oracle is quite good in terms of scalability. 90% of our applications run on Oracle, so we have a lot of users.

How are customer service and technical support?

We have bought quite a large number of licenses, so the support that we get is very good. They are fast, normally responding to us within one hour. This is according to an agreement that we purchased from them.

How was the initial setup?

When we purchase a server, it is another team that installs Oracle. After this, we create the database schema inside of Oracle.

What about the implementation team?

We have two types of people in the company who help us with Oracle. One handles the normal, day-to-day operations, whereas the other is used for deployment, setup, and maintenance.

When we buy a new server, the deployment team completes the installation and initial setup. After installation, they help us to fine-tune the database. When the application is deployed in production, they help us to troubleshoot day-to-day issues that we encounter.

What's my experience with pricing, setup cost, and licensing?

We have a global license and it is renewed every two years. Seeing as a lot of our applications use Oracle, our team has been able to negotiate a better deal.

What other advice do I have?

In summary, this is a good product and I recommend it. For people who have a huge volume of data and they need good response time, Oracle is a good choice for them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.