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reviewer1788699 - PeerSpot reviewer
Managing Director at a financial services firm with 201-500 employees
Real User
Mar 11, 2022
Stable and scalable database platform with a straightforward setup
Pros and Cons
  • "Scalable and stable database platform. Setting it up was straightforward."
  • "Oracle is a global, top database platform, so there isn't anything I'd like to change or add to Oracle Database."
  • "We'd like for its price to be a bit lower, both for licensing and support. As it is a top-of-the-line product, it's a bit expensive."

What is our primary use case?

Oracle Database is the database we use for one of our core solutions.

What needs improvement?

The price for Oracle Database could be better. It's a top-of-the-line product, so it's a bit expensive. We'd like for its price to be a bit lower, both for licensing and support. This is the only area for improvement I could think of for Oracle Database.

For how long have I used the solution?

We've been using Oracle Database for two years.

What do I think about the stability of the solution?

Oracle Database is a stable product.

Buyer's Guide
Oracle Database
June 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Oracle Database is a scalable product.

How was the initial setup?

The initial setup for Oracle Database was straightforward.

What about the implementation team?

We implemented this product in-house. The process was straightforward, so we could do it ourselves.

What's my experience with pricing, setup cost, and licensing?

The licensing and support pricing for Oracle Database is a bit expensive, as it is a top-of-the-line product. We pay for this product yearly.

Which other solutions did I evaluate?

We used MySQL.

What other advice do I have?

We are using the Enterprise version of Oracle Database, but I'm not sure about the exact version number.

I'm satisfied with this product. Oracle is a global, top database platform, so there isn't anything I'd like to change or add to Oracle Database.

We have 30 users of this product, and we currently don't have plans of increasing that number. For the deployment and maintenance of this product, we have two or three persons in charge, e.g. admins.

I have no complaints about Oracle Database, so I never got to contact their technical support team.

I'm recommending this product to others who are looking into implementing it.

My rating for Oracle Database is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1782720 - PeerSpot reviewer
Technical Lead at a computer software company with 10,001+ employees
Real User
Feb 16, 2022
Helpful functionally, good support, and reliable
Pros and Cons
  • "The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful."
  • "The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with."
  • "The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI."

What is our primary use case?

I worked on private on-premises and hybrid cloud deployments.

We use Oracle Database primary for business intelligence in the telecom domain. We are generating all of our KPIs. Additionally, we use it for data warehousing purposes.

What is most valuable?

The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful.

What needs improvement?

The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with.

For how long have I used the solution?

I have been using Oracle Database for approximately 10 years.

What do I think about the stability of the solution?

Oracle Database is a very stable solution. If we find a bug or issue then we have to log those ourselves with Oracle. After some time we receive a patch update to fix those problems.

What do I think about the scalability of the solution?

Oracle Database is scalable.

I would recommend Oracle Database for large enterprises because the smaller companies would not be able to afford it.

How are customer service and support?

The technical support of Oracle Database is okay. The last time I was working in South Africa and when I have to use the Oracle support of South Africa it was poor. We did not receive a proper response from Oracle then. Every time we had to escalate our issues or we had to log with Oracle to have the higher-level management. Eventually, our issues were resolved. However, I have never had an issue with the support from Oracle in India or the USA.

How was the initial setup?

The implementation of the Oracle Database can be a lengthy process. It is not difficult, but it can take a lot of time.

What's my experience with pricing, setup cost, and licensing?

I do not have first-hand knowledge of the price of the support. However, I have heard from my seniors or the experienced people who work on the pricing and scaling, the price of Oracle is a bit higher. The reason is Oracle provides enterprise-level applications, only large enterprises can afford Oracle applications or tools.

What other advice do I have?

I rate Oracle Database an eight out of ten.

I rated the solution an eight because there is still a lot of improvement needed. The user experience could be better, the interfaces could improve.

I know that there are a couple of new applications already out by Oracle, such as Oracle Analytical Services and Oracle Analytical Clouds, which are more user-friendly. Oracle needs to make databases more user-friendly and easier to work on. At this time we have to login into the front end and the backend to do a lot of configurations and it would be much better if we had some type of interface to work on.

If I want to teach someone who is totally new to this environment, he or she might have worked in some other applications similar to Oracle Database, such as SQL Server or MySQL, but if I want them to learn in Oracle it can be difficult for us to teach them. It would be much better if the overall solution was easier to use.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Oracle Database
June 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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Christian Niembs - PeerSpot reviewer
Management Consultant at a tech services company with 201-500 employees
Consultant
Jan 27, 2022
Stable relational database management system with good partitioning and analytic functions
Pros and Cons
  • "Stable solution with analytic and partitioning functions that work well."
  • "Oracle Database is a stable solution."
  • "Technical support and how they treat their customers need to be improved."
  • "My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past."

What is our primary use case?

I'm working as a BI consultant, so the usual use cases for this solution are creating data integration and building a data mart.

What is most valuable?

The features I found most valuable on Oracle Database are the standard features: partitioning and analytic functions.

What needs improvement?

Oracle's technical support needs improvement.

Oracle should really continue working on their cloud topics. Everything they're currently doing on the cloud is on the right path, but they need to continue working on it.

For how long have I used the solution?

I've been using Oracle Database for 15 years.

What do I think about the stability of the solution?

Oracle Database is a stable solution.

What do I think about the scalability of the solution?

As an on-premise solution, scalability depends on the hardware, but I find Oracle Database scalable.

How are customer service and support?

I contacted Oracle technical support in the past about a bigger issue and it was a hassle. On a scale of one to five, with one being the worst and five being the best, I'll give technical support a score of three.

Which solution did I use previously and why did I switch?

I'm using all kinds of products, and it's not that I'm switching from one product to another. The product I'm using will depend on the client. We choose products that would be the best fit for the architecture. Architecture and pricing are the main points for choosing which product to use for each client.

How was the initial setup?

Oracle Database is more complex than any other database that I have installed so far. On a scale of one to five, with one being the worst and five being the best, I'm rating the initial setup for this solution a three.

What about the implementation team?

I implemented Oracle Database in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing for Oracle Database is on the high-end side. In addition to the standard licensing and fixed fees for this solution, there's a cost for implementation and additional services.

Their licensing policy also needs improvement.

Which other solutions did I evaluate?

I evaluated Microsoft SQL Server.

What other advice do I have?

I have experience with MicroStrategy and also with SQL server reporting tools. The last time I worked with MicroStrategy was two years ago. With Microsoft SQL Server Reporting Services, I didn't work with it for a long time. I'm not currently working with it.

I'm not much into development nowadays. The only tool I'm currently working with directly is any kind of database, or with Power BI, e.g. Oracle Database, SQL Server, Access, etc.

In our organization, we don't use Oracle Database. In my own company, we don't use this solution, because it's being used on the client side. I'm working as a consultant, so I'm using it and most of the other tools, always on behalf of my clients.

Deployment for this solution took an hour, and what I did was a fresh install, not an update. I just set up a new Oracle database to try out new things, and not for setting it up on the client site. I implemented it myself and didn't need a third party or a technical team to help with the deployment.

I have no idea on the licensing costs of Oracle Database because it's the clients who pay for the licenses.

If I would install a new database, I would not go for Oracle. If Oracle Database is currently installed in the company, then it's okay to use it, otherwise, I won't recommend it as a new installation. My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past.

I'm giving Oracle Database a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1314546 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
Jan 24, 2022
Good security and reliability, but needs better pricing and support
Pros and Cons
  • "Its security and reliability are most valuable."
  • "They should reduce its price and provide faster support."

What is our primary use case?

We use it for various applications. We have multiple versions, including version 19.

What is most valuable?

Its security and reliability are most valuable.

What needs improvement?

They should reduce its price and provide faster support.

For how long have I used the solution?

I have been using this solution for more than 10 years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users, and we don't have any plans to increase its usage.

How are customer service and support?

They should provide a faster response.

Which solution did I use previously and why did I switch?

We have different solutions for different needs.

How was the initial setup?

It was easy to install. It took less than an hour.

What about the implementation team?

We can install it ourselves. We generally have two or three admins, but it also depends on the size.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. It is expensive, and it should be cheaper.

What other advice do I have?

I would recommend this solution to others. I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1751529 - PeerSpot reviewer
System Admin at First Capitol Bank
Real User
Jan 23, 2022
Stable, scalable, database; the heart of the environment
Pros and Cons
  • "It's a very stable solution, especially with the hot backup."
  • "Most of the core banking servers are using Oracle Database; it's the heart of the environment and quite an important part of the business."
  • "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."
  • "What is lacking with Oracle is the availability of education to be able to work with Oracle."

What is our primary use case?

My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.

How has it helped my organization?

It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.

What is most valuable?

The database is a quite valuable feature.

What needs improvement?

One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.

In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.

It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, especially with the hot backup, archive logs, and everything.

What do I think about the scalability of the solution?

In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.

How are customer service and support?

The technical support is very good. I've learned more with support, actually, than from the documentations.

How was the initial setup?

The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.

Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.

I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.

What's my experience with pricing, setup cost, and licensing?

I believe the solution is quite expensive.

What other advice do I have?

My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1206861 - PeerSpot reviewer
Database Administrator at a financial services firm with 501-1,000 employees
Real User
Jan 19, 2022
Beneficial reports, functional GUI, and helpful support
Pros and Cons
  • "There is a lot of functionality in Oracle Database. The reports and the GUI are good."
  • "The scalability of the Oracle Database is very good, as it is easy to scale and you can have a tremendous amount of users, such as our entire workforce accessing systems like payroll on one solution."
  • "If Oracle Database could have more build-in features from some of their other products it would be good."

What is our primary use case?

Oracle Database is a national database system that we use in our organization.

What is most valuable?

There is a lot of functionality in Oracle Database. The reports and the GUI are good.

What needs improvement?

With the nature of my job, there are certain things that I would want to improve. I can do this by acquiring some of the other products from Oracle, which would then make work a little bit easier. For example, in terms of replication from one site to the other site, the GoldenGate solution would be something I would have to acquire. However, this is subject to the budget. If we have the money, we could acquire other solutions. At the moment, we don't have such solutions which we can acquire in the future when budgets are low.

If Oracle Database could have more build-in features from some of their other products it would be good.

For how long have I used the solution?

I have been using Oracle Database for many years.

What do I think about the stability of the solution?

Oracle Database is stable, the performance has been perfect.

What do I think about the scalability of the solution?

The scalability of the Oracle Database is very good. It is easy to scale and you can have a tremendous about of users.

Our entire workforce is using this solution. For example, there is a payroll system and everybody has to access their payroll details. This is how the entire workforce will have access.

Over time we plan to increase usage of the Oracle Database. We will want to use some kind of an ERP in the future and when we do there will be many things happening on the one system.

We have a solution from Oracle and that in itself is not a complete solution. It's just a part that we have introduced. There are other parts that we will acquire over time. For example, we will keep our journal in Oracle instead of another system. We will do procurement in Oracle eventually. The solution can expand but you have to purchase the different parts.

How are customer service and support?

The support from Oracle is good. You raise your support cases over the support website and there will be support people that will work with you until you get a solution to the problem.

Which solution did I use previously and why did I switch?

We previously used dBase and it had limitations. Over the years it vanished from the market.

How was the initial setup?

The installation was simple.

What about the implementation team?

We used vendor integrators and consultants. This type of solution's installation cannot be done alone. Our experience with the help was very good, everything was successful.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for the use of this solution.

What other advice do I have?

I would recommend others to work with Oracle. Oracle is a huge company that knows its product very well.

I rateOracle Database a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer807690 - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Real User
Jan 18, 2022
Reliable and highly scalable
Pros and Cons
  • "Oracle Database is highly scalable."
  • "I have contacted the support from Oracle and they are sometimes slow."

What is our primary use case?

We are using Oracle Database as a database management system.

For how long have I used the solution?

I have been using Oracle Database for many years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Oracle Database is highly scalable.

How are customer service and support?

I have contacted the support from Oracle and they are sometimes slow.

How was the initial setup?

The installation is straightforward.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1360377 - PeerSpot reviewer
Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees
Real User
Jan 18, 2022
Relatively stable solution that offers good support
Pros and Cons
  • "A scalable solution with straightforward initial setup."
  • "Support is fine; I don't remember having any complaints, it's quite good."
  • "The licensing model is complicated and could be improved."
  • "In the future, they should change their licensing policy. Right now, it's quite difficult because you have to pay for cores, number of cores, and it depends— if you use some servers, it's one price, if you use another server like IBM, it's another price and it's complicated."

What is our primary use case?

The most popular use case is minimizing the latency of online transactions.

What needs improvement?

In the future, they should change their licensing policy. Right now, it's quite difficult because you have to pay for cores, number of cores, and it depends— if you use some servers, it's one price, if you use another server like IBM, it's another price and it's complicated. Their licensing model could be improved.

For how long have I used the solution?

I've been using it for over ten years.

What do I think about the stability of the solution?

The stability is fine for the time being, but it could be more stable.

What do I think about the scalability of the solution?

The scalability is fine.  I can't complain.

How are customer service and support?

Support is fine. I don't remember having any complaints.  It's quite good.

How was the initial setup?

Initial setup is straightforward. One or two of our engineers handled it and it took about 15 to 30 minutes.  One person would even be enough.

What's my experience with pricing, setup cost, and licensing?

The Oracle licensing model is quite difficult. You have to pay for everything.

What other advice do I have?

I would rate this solution a nine out of ten.  

You should definitely take time for planning and always keep the backup of your data.  Planning is important, you should have a plan for everything.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1192818 - PeerSpot reviewer
Data Scientist at a insurance company with 11-50 employees
Real User
Jan 15, 2022
Helpful support and reliable
Pros and Cons
  • "The technical support is good, we have responses to our problems."
  • "Oracle Database required some time to learn the basics and how it works. However, this is typical for database solutions."

What is our primary use case?

We use Oracle Database in our company for finding data.

What needs improvement?

Oracle Database required some time to learn the basics and how it works. However, this is typical for database solutions.

For how long have I used the solution?

I have been using Oracle Database for approximately three years.

What do I think about the stability of the solution?

Oracle Database is stable.

What do I think about the scalability of the solution?

Oracle Database is scalable to a limit. It depends on the use case and other factors.

How are customer service and support?

The technical support is good, we have responses to our problems.

Which solution did I use previously and why did I switch?

I have used SQL Server.

How was the initial setup?

The deployment of the database takes approximately two hours.

What about the implementation team?

We have used an integrator for more difficult implementations. However, we have implemented Oracle Database.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database is high and could be reduced.

What other advice do I have?

We know that Oracle is a little bit expensive and there are other solutions that we can use to reduce costs. For example, there are some features in Oracle Database that we don't use and we probably do not need.

I rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ETL Developer at DiLytics Technologies Private Limited
Real User
Top 10
Jan 14, 2022
Works very well, suites all enterprises, and is easy to learn and deploy
Pros and Cons
  • "It is user-friendly. It didn't take me much time to learn it."
  • "It is user-friendly, it didn't take me much time to learn it, and we can easily understand why we are getting an error, which is helpful for fixing it."
  • "There are a few errors for which Oracle doesn't provide detailed information. It doesn't clearly indicate the columns or lines for which we are getting an error. It would be better if they provide more detailed information for such errors."

What is our primary use case?

Our clients are using it.

What is most valuable?

It is user-friendly. It didn't take me much time to learn it. 

We can understand the real issue or message for most of the errors. We can easily understand why we are getting an error, which is helpful for fixing it.

What needs improvement?

There are a few errors for which Oracle doesn't provide detailed information. It doesn't clearly indicate the columns or lines for which we are getting an error. It would be better if they provide more detailed information for such errors.

For how long have I used the solution?

I have been using this solution for about 4.3 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They are responding on time. I'm satisfied with their response.

How was the initial setup?

For me, it's easy.

What other advice do I have?

I would recommend it to others. It is suitable for small, medium, and large enterprises, and I haven't faced any issues with it so far.

For me, it is a 10 out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.