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reviewer1782720 - PeerSpot reviewer
Technical Lead at a computer software company with 10,001+ employees
Real User
Feb 16, 2022
Helpful functionally, good support, and reliable
Pros and Cons
  • "The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful."
  • "The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with."

What is our primary use case?

I worked on private on-premises and hybrid cloud deployments.

We use Oracle Database primary for business intelligence in the telecom domain. We are generating all of our KPIs. Additionally, we use it for data warehousing purposes.

What is most valuable?

The most valuable feature of Oracle Database is all the functionalities. When we write a code we sometimes have to create an explicit functionality to process the data that we want. At times we find that there is already existing functionality in data created by Oracle itself, it is helpful.

What needs improvement?

The integration can be made much easier for the Oracle tools, for example, Oracle Database or OPI. The integration sometimes can be a little complicated for us because we have to do a number of integrations with other tools, such as Oracle computation. The integration could be more streamlined and easier to work with.

For how long have I used the solution?

I have been using Oracle Database for approximately 10 years.

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Oracle Database
January 2026
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What do I think about the stability of the solution?

Oracle Database is a very stable solution. If we find a bug or issue then we have to log those ourselves with Oracle. After some time we receive a patch update to fix those problems.

What do I think about the scalability of the solution?

Oracle Database is scalable.

I would recommend Oracle Database for large enterprises because the smaller companies would not be able to afford it.

How are customer service and support?

The technical support of Oracle Database is okay. The last time I was working in South Africa and when I have to use the Oracle support of South Africa it was poor. We did not receive a proper response from Oracle then. Every time we had to escalate our issues or we had to log with Oracle to have the higher-level management. Eventually, our issues were resolved. However, I have never had an issue with the support from Oracle in India or the USA.

How was the initial setup?

The implementation of the Oracle Database can be a lengthy process. It is not difficult, but it can take a lot of time.

What's my experience with pricing, setup cost, and licensing?

I do not have first-hand knowledge of the price of the support. However, I have heard from my seniors or the experienced people who work on the pricing and scaling, the price of Oracle is a bit higher. The reason is Oracle provides enterprise-level applications, only large enterprises can afford Oracle applications or tools.

What other advice do I have?

I rate Oracle Database an eight out of ten.

I rated the solution an eight because there is still a lot of improvement needed. The user experience could be better, the interfaces could improve.

I know that there are a couple of new applications already out by Oracle, such as Oracle Analytical Services and Oracle Analytical Clouds, which are more user-friendly. Oracle needs to make databases more user-friendly and easier to work on. At this time we have to login into the front end and the backend to do a lot of configurations and it would be much better if we had some type of interface to work on.

If I want to teach someone who is totally new to this environment, he or she might have worked in some other applications similar to Oracle Database, such as SQL Server or MySQL, but if I want them to learn in Oracle it can be difficult for us to teach them. It would be much better if the overall solution was easier to use.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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reviewer1214358 - PeerSpot reviewer
Daire Başkanı/Head of Department at a government with 10,001+ employees
Real User
Jan 31, 2022
Helpful support, reliable, and scalable
Pros and Cons
  • "The solution is scalable."

    What is our primary use case?

    I have a lot of projects running on the Oracle Databases. We currently are using Oracle Database 11g, but this year we will upgrade to 19g.

    For how long have I used the solution?

    I have been using Oracle Database for approximately 25 years.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The support from Oracle is very good.

    What about the implementation team?

    We have support from two Oracle engineers that work with our team for the use of the Oracle Database.

    What's my experience with pricing, setup cost, and licensing?

    Oracle Databases license and maintenance prices are too high. The government ministry of finance gives us our budget and this solution is too expensive.

    What other advice do I have?

    In the future, we will most likely be using an open-source database solution because Oracle Database is expensive.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Oracle Database
    January 2026
    Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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    Christian Niembs - PeerSpot reviewer
    Management Consultant at a tech services company with 201-500 employees
    Consultant
    Jan 27, 2022
    Stable relational database management system with good partitioning and analytic functions
    Pros and Cons
    • "Stable solution with analytic and partitioning functions that work well."
    • "Technical support and how they treat their customers need to be improved."

    What is our primary use case?

    I'm working as a BI consultant, so the usual use cases for this solution are creating data integration and building a data mart.

    What is most valuable?

    The features I found most valuable on Oracle Database are the standard features: partitioning and analytic functions.

    What needs improvement?

    Oracle's technical support needs improvement.

    Oracle should really continue working on their cloud topics. Everything they're currently doing on the cloud is on the right path, but they need to continue working on it.

    For how long have I used the solution?

    I've been using Oracle Database for 15 years.

    What do I think about the stability of the solution?

    Oracle Database is a stable solution.

    What do I think about the scalability of the solution?

    As an on-premise solution, scalability depends on the hardware, but I find Oracle Database scalable.

    How are customer service and support?

    I contacted Oracle technical support in the past about a bigger issue and it was a hassle. On a scale of one to five, with one being the worst and five being the best, I'll give technical support a score of three.

    Which solution did I use previously and why did I switch?

    I'm using all kinds of products, and it's not that I'm switching from one product to another. The product I'm using will depend on the client. We choose products that would be the best fit for the architecture. Architecture and pricing are the main points for choosing which product to use for each client.

    How was the initial setup?

    Oracle Database is more complex than any other database that I have installed so far. On a scale of one to five, with one being the worst and five being the best, I'm rating the initial setup for this solution a three.

    What about the implementation team?

    I implemented Oracle Database in-house.

    What's my experience with pricing, setup cost, and licensing?

    Pricing for Oracle Database is on the high-end side. In addition to the standard licensing and fixed fees for this solution, there's a cost for implementation and additional services.

    Their licensing policy also needs improvement.

    Which other solutions did I evaluate?

    I evaluated Microsoft SQL Server.

    What other advice do I have?

    I have experience with MicroStrategy and also with SQL server reporting tools. The last time I worked with MicroStrategy was two years ago. With Microsoft SQL Server Reporting Services, I didn't work with it for a long time. I'm not currently working with it.

    I'm not much into development nowadays. The only tool I'm currently working with directly is any kind of database, or with Power BI, e.g. Oracle Database, SQL Server, Access, etc.

    In our organization, we don't use Oracle Database. In my own company, we don't use this solution, because it's being used on the client side. I'm working as a consultant, so I'm using it and most of the other tools, always on behalf of my clients.

    Deployment for this solution took an hour, and what I did was a fresh install, not an update. I just set up a new Oracle database to try out new things, and not for setting it up on the client site. I implemented it myself and didn't need a third party or a technical team to help with the deployment.

    I have no idea on the licensing costs of Oracle Database because it's the clients who pay for the licenses.

    If I would install a new database, I would not go for Oracle. If Oracle Database is currently installed in the company, then it's okay to use it, otherwise, I won't recommend it as a new installation. My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past.

    I'm giving Oracle Database a score of eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    System Admin at a financial services firm with 51-200 employees
    Real User
    Jan 23, 2022
    Stable, scalable, database; the heart of the environment
    Pros and Cons
    • "It's a very stable solution, especially with the hot backup."
    • "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."

    What is our primary use case?

    My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.

    How has it helped my organization?

    It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.

    What is most valuable?

    The database is a quite valuable feature.

    What needs improvement?

    One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.

    In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.

    It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the stability of the solution?

    It's a very stable solution, especially with the hot backup, archive logs, and everything.

    What do I think about the scalability of the solution?

    In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.

    How are customer service and support?

    The technical support is very good. I've learned more with support, actually, than from the documentations.

    How was the initial setup?

    The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.

    Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.

    I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.

    What's my experience with pricing, setup cost, and licensing?

    I believe the solution is quite expensive.

    What other advice do I have?

    My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.

    I would rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1206861 - PeerSpot reviewer
    Database Administrator at a financial services firm with 501-1,000 employees
    Real User
    Jan 19, 2022
    Beneficial reports, functional GUI, and helpful support
    Pros and Cons
    • "There is a lot of functionality in Oracle Database. The reports and the GUI are good."
    • "If Oracle Database could have more build-in features from some of their other products it would be good."

    What is our primary use case?

    Oracle Database is a national database system that we use in our organization.

    What is most valuable?

    There is a lot of functionality in Oracle Database. The reports and the GUI are good.

    What needs improvement?

    With the nature of my job, there are certain things that I would want to improve. I can do this by acquiring some of the other products from Oracle, which would then make work a little bit easier. For example, in terms of replication from one site to the other site, the GoldenGate solution would be something I would have to acquire. However, this is subject to the budget. If we have the money, we could acquire other solutions. At the moment, we don't have such solutions which we can acquire in the future when budgets are low.

    If Oracle Database could have more build-in features from some of their other products it would be good.

    For how long have I used the solution?

    I have been using Oracle Database for many years.

    What do I think about the stability of the solution?

    Oracle Database is stable, the performance has been perfect.

    What do I think about the scalability of the solution?

    The scalability of the Oracle Database is very good. It is easy to scale and you can have a tremendous about of users.

    Our entire workforce is using this solution. For example, there is a payroll system and everybody has to access their payroll details. This is how the entire workforce will have access.

    Over time we plan to increase usage of the Oracle Database. We will want to use some kind of an ERP in the future and when we do there will be many things happening on the one system.

    We have a solution from Oracle and that in itself is not a complete solution. It's just a part that we have introduced. There are other parts that we will acquire over time. For example, we will keep our journal in Oracle instead of another system. We will do procurement in Oracle eventually. The solution can expand but you have to purchase the different parts.

    How are customer service and support?

    The support from Oracle is good. You raise your support cases over the support website and there will be support people that will work with you until you get a solution to the problem.

    Which solution did I use previously and why did I switch?

    We previously used dBase and it had limitations. Over the years it vanished from the market.

    How was the initial setup?

    The installation was simple.

    What about the implementation team?

    We used vendor integrators and consultants. This type of solution's installation cannot be done alone. Our experience with the help was very good, everything was successful.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license for the use of this solution.

    What other advice do I have?

    I would recommend others to work with Oracle. Oracle is a huge company that knows its product very well.

    I rateOracle Database a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer807690 - PeerSpot reviewer
    Principal Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Jan 18, 2022
    Reliable and highly scalable
    Pros and Cons
    • "Oracle Database is highly scalable."
    • "I have contacted the support from Oracle and they are sometimes slow."

    What is our primary use case?

    We are using Oracle Database as a database management system.

    For how long have I used the solution?

    I have been using Oracle Database for many years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Oracle Database is highly scalable.

    How are customer service and support?

    I have contacted the support from Oracle and they are sometimes slow.

    How was the initial setup?

    The installation is straightforward.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1360377 - PeerSpot reviewer
    Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees
    Real User
    Jan 18, 2022
    Relatively stable solution that offers good support
    Pros and Cons
    • "A scalable solution with straightforward initial setup."
    • "The licensing model is complicated and could be improved."

    What is our primary use case?

    The most popular use case is minimizing the latency of online transactions.

    What needs improvement?

    In the future, they should change their licensing policy. Right now, it's quite difficult because you have to pay for cores, number of cores, and it depends— if you use some servers, it's one price, if you use another server like IBM, it's another price and it's complicated. Their licensing model could be improved.

    For how long have I used the solution?

    I've been using it for over ten years.

    What do I think about the stability of the solution?

    The stability is fine for the time being, but it could be more stable.

    What do I think about the scalability of the solution?

    The scalability is fine.  I can't complain.

    How are customer service and support?

    Support is fine. I don't remember having any complaints.  It's quite good.

    How was the initial setup?

    Initial setup is straightforward. One or two of our engineers handled it and it took about 15 to 30 minutes.  One person would even be enough.

    What's my experience with pricing, setup cost, and licensing?

    The Oracle licensing model is quite difficult. You have to pay for everything.

    What other advice do I have?

    I would rate this solution a nine out of ten.  

    You should definitely take time for planning and always keep the backup of your data.  Planning is important, you should have a plan for everything.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1192818 - PeerSpot reviewer
    Data Scientist at a insurance company with 11-50 employees
    Real User
    Jan 15, 2022
    Helpful support and reliable
    Pros and Cons
    • "The technical support is good, we have responses to our problems."
    • "Oracle Database required some time to learn the basics and how it works. However, this is typical for database solutions."

    What is our primary use case?

    We use Oracle Database in our company for finding data.

    What needs improvement?

    Oracle Database required some time to learn the basics and how it works. However, this is typical for database solutions.

    For how long have I used the solution?

    I have been using Oracle Database for approximately three years.

    What do I think about the stability of the solution?

    Oracle Database is stable.

    What do I think about the scalability of the solution?

    Oracle Database is scalable to a limit. It depends on the use case and other factors.

    How are customer service and support?

    The technical support is good, we have responses to our problems.

    Which solution did I use previously and why did I switch?

    I have used SQL Server.

    How was the initial setup?

    The deployment of the database takes approximately two hours.

    What about the implementation team?

    We have used an integrator for more difficult implementations. However, we have implemented Oracle Database.

    What's my experience with pricing, setup cost, and licensing?

    The price of Oracle Database is high and could be reduced.

    What other advice do I have?

    We know that Oracle is a little bit expensive and there are other solutions that we can use to reduce costs. For example, there are some features in Oracle Database that we don't use and we probably do not need.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.