This solution is used for the collection of data.
System Specialist at a university with 501-1,000 employees
Easy to use and install, but the security and support need improvement
Pros and Cons
- "Oracle Database is easy to use."
- "Security is an area that needs to be improved."
What is our primary use case?
What is most valuable?
Oracle Database is easy to use.
What needs improvement?
Security is an area that needs to be improved.
For how long have I used the solution?
I have been using Oracle Database for years.
We are using version 12.2
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What do I think about the stability of the solution?
Oracle Database is a stable product.
What do I think about the scalability of the solution?
We have several thousand users in our organization.
How are customer service and support?
The support response time could be faster.
Which solution did I use previously and why did I switch?
Previously, we used IBM Db2.
We used IBM Db2 within the last year.
How was the initial setup?
The initial setup was straightforward. It was easy to install.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PCI DSS Program Manager at a financial services firm with 1,001-5,000 employees
Stable, reasonably priced, and straightforward to set up
Pros and Cons
- "The solution is very stable."
- "The quality of technical support could be better. They could respond faster."
What is our primary use case?
The solution is primarily used for the core banking system, for cloud disaster recovery, for business continuity planning, and lots of other business cases. We use it for the core banking system and card system for applications.
What is most valuable?
The Oracle BI, Business Intelligence, is its most valuable aspect. Oracle BI has been very helpful for me during my career. To have business analytics and to deal with big data with the multiple organizations I've worked for has been great.
The solution is very stable.
We've found the solution to be scalable.
The initial setup isn't too complicated.
The pricing isn't too bad.
What needs improvement?
Their cloud services should be improved and expanded.
The quality of technical support could be better. They could respond faster.
For how long have I used the solution?
I've been using the solution for 12 to 15 years at this point. It's been well over a decade. I've used it for quite a while.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is there if you need it. It expands quite well.
How are customer service and technical support?
Technical support is okay, however, sometimes it takes a while for them to respond It would be nice if they were faster. We aren't 100%v satisfied with the level of service we get from them.
Which solution did I use previously and why did I switch?
I also use Microsoft.
How was the initial setup?
While it depends on the testing scenarios, depends on the application that we're going to serve, and depends on the hardware you're using, it's not hard. I wouldn't describe the process as complex.
What's my experience with pricing, setup cost, and licensing?
We're fine with the licensing and costs.
What other advice do I have?
We are simply customers and end-users. We don't have a business relationship with Oracle.
I use various versions of the solution, however, every year, they release a new version and I end to install it.
I use multiple deployment models, including on-premises and cloud.
I'd give the solution a perfect ten out of ten rating. It really is a fantastic product. We've been very happy with its capabilities and reliability.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database
September 2025

Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,832 professionals have used our research since 2012.
Vice President & Head of IT Governance at a financial services firm with 1,001-5,000 employees
A leading technology that allows us to manage our systems
Pros and Cons
- "It's very reliable."
What is our primary use case?
We use Oracle Database for our core banking system. Including end users, there are approximately 8,000 customers and employees using this solution within our organization.
For maintenance, we require a team of roughly 20-25 developers, including a fiscal analyst and a project management lead.
How has it helped my organization?
We're a bank. Our customers trust us with their money. Oracle database is a leading technology that allows us to manage our systems.
What is most valuable?
It's very reliable.
For how long have I used the solution?
I have been using Oracle Database for roughly 10 years.
What do I think about the stability of the solution?
Oracle Database is stable.
How are customer service and technical support?
The technical support is okay.
How was the initial setup?
Although I wasn't present for the initial setup, I believe it doesn't take much time.
What about the implementation team?
An integrator helped us with the initial setup.
What's my experience with pricing, setup cost, and licensing?
The licenses could definitely be cheaper. We pay on a yearly basis.
What other advice do I have?
I would definitely recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer consultant at a legal firm with 51-200 employees
High performance, reliable, and good support
Pros and Cons
- "I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need."
- "Oracle Database could improve by providing access and integration with containers."
What is our primary use case?
I use this solution for database management.
What is most valuable?
I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need.
What needs improvement?
Oracle Database could improve by providing access and integration with containers.
For how long have I used the solution?
I have been using this solution for approximately 20 years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
Oracle does not support standard containers and this is a limitation when it comes to scalability. You can not make a partition in the database. However, there might be a separate product to enable this feature.
We have approximately 10,000 users using this solution and this does not include the internet users that use our database every day.
How are customer service and technical support?
The technical support has been good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could improve.
What other advice do I have?
Oracle is the best database solution in the world. I would recommend this solution to others.
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Lead Data & Information Architect at a pharma/biotech company with 5,001-10,000 employees
Is stable and well designed
Pros and Cons
- "I like the design of the database because it works well. I also like the stability of the solution."
- "The licensing cost could be better."
What is our primary use case?
It can be used for OTP, ERP systems, server systems, and data warehousing.
What is most valuable?
I like the design of the database because it works well. I also like the stability of the solution.
What needs improvement?
The licensing cost could be better.
For how long have I used the solution?
I've been using Oracle Database for the last 16 years.
It's a cloud-based solution.
What do I think about the stability of the solution?
It is a stable solution.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license, and it could be cheaper.
What other advice do I have?
I would recommend Oracle Database and rate it at eight on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Leader at a tech services company with 11-50 employees
Robust and accessible with helpful technical support
Pros and Cons
- "Technical support has been helpful so far."
- "The installation of the product could be designed to be simpler."
What is our primary use case?
The solution is primarily used for our accounting system.
What is most valuable?
The solution is the best in the world. It's robust and accessible.
Oracle is the best on the market. They offer an exceptional product.
Technical support has been helpful so far.
What needs improvement?
The solution could be a bit cheaper. There are less expensive options.
The installation of the product could be designed to be simpler.
For how long have I used the solution?
I've been using the solution for about three years. It's been a while.
How are customer service and technical support?
Technical support has been great. We've been most satisfied with eh level of support we get. Everyone is helpful and responsive.
Which solution did I use previously and why did I switch?
I also have experience with the SQL Server, which is less expensive. It's also easier to set up and deploy,
How was the initial setup?
The initial setup isn't exactly straightforward. It's a bit more complex than, for example, an SQL Server, which is much more straightforward and simple to deploy.
What about the implementation team?
We used a specialist when deploying the solution originally.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than the SQL server. If a company needs a less expensive option, it shouldn't necessarily choose Oracle.
What other advice do I have?
I use multiple versions of the solution, including 12C and 11G.
I'd rate the solution at a nine out of ten.
I'd recommend the solution to others. Oracle really is the best, even though the initial setup can be a bit difficult.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a government with 5,001-10,000 employees
A reliable solution with great performance
Pros and Cons
- "This solution is very reliable. The performance is great."
- "It would be nice if creating indexes and other small, repetitive tasks could be automated."
What is our primary use case?
We use this solution to run custom-made software for medical, social security, and medical care companies in Guatemala.
Within our organization, there are roughly 70-75 employees using this solution.
What is most valuable?
This solution is very reliable. The performance is great.
What needs improvement?
It would be nice if creating indexes and other small, repetitive tasks could be automated.
For how long have I used the solution?
I have been using Oracle Database for 10 years.
How are customer service and technical support?
We receive very good support here in Guatemala from our local partner. We're very happy to have this relationship.
How was the initial setup?
The initial setup wasn't complex, but it wasn't simple either — it's in between.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a consultancy with 10,001+ employees
One of the best DBs for business-critical data and scaling for heavy requirements
Pros and Cons
- "The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases."
- "There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now."
What is our primary use case?
It is deployed on AWS Cloud, but it is an IaaS setup, not the PaaS one.
We are using or leveraging Oracle DB for storing the transaction related details. Along with that we are heavily relying on the CCQ and setup that Oracle provides. They were sending a notification for any changes or transactional log audit purposes that we are using.
What is most valuable?
The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases.
What needs improvement?
In terms of what could be improved vis-à-vis our use cases and requirements, there is nothing. Nonetheless, we are trying to move to other companies because of the licensing cost that we're incurring on a monthly basis. Other than that we are not seeing any performance issues or require additional add-ons based on our use cases.
For how long have I used the solution?
I have been using Oracle Database for around four years.
What do I think about the stability of the solution?
It requires patching that we need to do manually from our end. To use the patches released from the Oracle side requires maintenance.
We have a dedicated team of DBA's that took care of the maintenance and dispatching. There are times reserved for that purpose, and during that time whenever a business requirement is very low or there is less load on the DB, that is when we do it.
It is quite stable.
What do I think about the scalability of the solution?
The RAC One feature that I mentioned is one of the highlights of Oracle. We're using that for scalability and management. If we're increasing we can easily plug the nodes into the DB and we can distribute the load. It's not a problem.
Right now we are creating these transaction logs from different DBs that we have in place so it's not directly any application or anyone in these dealings. ETL jobs are defined and in place so that we can extract and dump the logs into the Oracle DB.
We have a team of administrators working on it.
How are customer service and technical support?
Our team used to do it without any kind of technical challenges. Anything which we are not able to solve from our end our DBA team used to reach out to them.
We have a separate team who is doing all the tickets and stuff.
How was the initial setup?
The initial setup is a bit complex because we need to define rules and permissions for each and every user's perspective. The initial setup took us a bit to put everything in place.
What about the implementation team?
We were getting help from the Oracle DBA support when we we set up Oracle.
What's my experience with pricing, setup cost, and licensing?
Right now we are paying per license to Oracle and for whatever additional features we are leveraging. For that we need to pay extra on top of the license.
There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now.
What other advice do I have?
As I mentioned previously, as per our use cases, the features that Oracle is currently providing are more than enough. We haven't seen any new features that should be included because all the features that we need to support our business requirements are there.
Oracle is a great DB. If you very heavily rely on it for very business-critical data and certain scaling is required or heavy requirements from the technology perspective, I would say Oracle is one of the best DB's. But for that you need to pay a heavy amount for the licensing costs. Everything is included in the package, but apart from a few additional features we also need to pay extra.
On a scale of one to ten, I would give Oracle Database a 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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