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reviewer1593516 - PeerSpot reviewer
Consultant at a consultancy with 10,001+ employees
Real User
Jun 10, 2021
One of the best DBs for business-critical data and scaling for heavy requirements
Pros and Cons
  • "The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases."
  • "There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now."

What is our primary use case?

It is deployed on AWS Cloud, but it is an IaaS setup, not the PaaS one.

We are using or leveraging Oracle DB for storing the transaction related details. Along with that we are heavily relying on the CCQ and setup that Oracle provides. They were sending a notification for any changes or transactional log audit purposes that we are using.

What is most valuable?

The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases.

What needs improvement?

In terms of what could be improved vis-à-vis our use cases and requirements, there is nothing. Nonetheless, we are trying to move to other companies because of the licensing cost that we're incurring on a monthly basis. Other than that we are not seeing any performance issues or require additional add-ons based on our use cases.

For how long have I used the solution?

I have been using Oracle Database for around four years.

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What do I think about the stability of the solution?

It requires patching that we need to do manually from our end. To use the patches released from the Oracle side requires maintenance.

We have a dedicated team of DBA's that took care of the maintenance and dispatching. There are times reserved for that purpose, and during that time whenever a business requirement is very low or there is less load on the DB, that is when we do it.

It is quite stable.

What do I think about the scalability of the solution?

The RAC One feature that I mentioned is one of the highlights of Oracle. We're using that for scalability and management. If we're increasing we can easily plug the nodes into the DB and we can distribute the load. It's not a problem.

Right now we are creating these transaction logs from different DBs that we have in place so it's not directly any application or anyone in these dealings. ETL jobs are defined and in place so that we can extract and dump the logs into the Oracle DB.

We have a team of administrators working on it.

How are customer service and support?

Our team used to do it without any kind of technical challenges. Anything which we are not able to solve from our end our DBA team used to reach out to them.

We have a separate team who is doing all the tickets and stuff.

How was the initial setup?

The initial setup is a bit complex because we need to define rules and permissions for each and every user's perspective. The initial setup took us a bit to put everything in place.

What about the implementation team?

We were getting help from the Oracle DBA support when we we set up Oracle. 

What's my experience with pricing, setup cost, and licensing?

Right now we are paying per license to Oracle and for whatever additional features we are leveraging. For that we need to pay extra on top of the license.

There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now.

What other advice do I have?

As I mentioned previously, as per our use cases, the features that Oracle is currently providing are more than enough. We haven't seen any new features that should be included because all the features that we need to support our business requirements are there.

Oracle is a great DB. If you very heavily rely on it for very business-critical data and certain scaling is required or heavy requirements from the technology perspective, I would say Oracle is one of the best DB's. But for that you need to pay a heavy amount for the licensing costs. Everything is included in the package, but apart from a few additional features we also need to pay extra.

On a scale of one to ten, I would give Oracle Database a 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Software Development Manager at a engineering company with 10,001+ employees
Real User
Jun 6, 2021
Is powerful, fast, and easy to install
Pros and Cons
  • "It's powerful and fast, and the backup system is wonderful."
  • "Even if you have backup discs and never use Data Guard, you still have to pay for a license for it."

What is our primary use case?

We primarily use it for accounts payable, accounts receivable, and HR. We also use it for financial modules and inventory.

What is most valuable?

The database is perfect. It's powerful and fast, and the backup system is wonderful.

It is easy to install as well.

What needs improvement?

After Oracle bought Sun Microsystems, they blocked all patches, even while using Solaris 8 or 9. So, we cannot get the patches for them.

You have to purchase extra licenses for Oracle Data Guard. Even if you have backup discs and never use Data Guard, you still have to pay for a license for it.

For how long have I used the solution?

I've been using Oracle Database since 2002.

How are customer service and technical support?

We are satisfied with Oracle's technical support. Depending on the situation, they may respond within an hour or in a day to weeks if testing needs to be done.

How was the initial setup?

Oracle Database is easy to install. I have never come across a big problem during these 20 years.

What's my experience with pricing, setup cost, and licensing?

Oracle requires you to purchase extra licenses for Oracle Data Guard.

What other advice do I have?

Oracle seems to be losing power and losing customers in the last two to three years. However, I still think it's a good solution and rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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January 2026
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Information Technology Manager at a tech services company with 11-50 employees
Real User
May 29, 2021
Easy to set up with lots of features and in general good to work with
Pros and Cons
  • "The initial setup isn't too difficult."
  • "The main issue with Oracle is the maintenance required."

What is our primary use case?

We use this solution based on the requirements of a client.

How has it helped my organization?

We primarily use it for a client that has a huge amount of data and has another application that also has lots of data. It's very good at handling jobs that have huge datasets.  

What is most valuable?

I'm not a regular user of the solution.

It's a great product overall.

The initial setup isn't too difficult.

The product does have a lot of features. However, I've barely explored them.

What needs improvement?

The main issue with Oracle is the maintenance required. They should work to make it less maintenance-heavy. This is especially true if you are using it on Linux. You need more experience and skills in order to maintain it on Linux in general.

We've had corruption occur if the power gets cut off. We had a bad experience with some cases. However, this might have been due to our own infrastructure issues that have since been dealt with.

For how long have I used the solution?

We've used the solution for three or four years.

What do I think about the scalability of the solution?

The solution isn't widely used by our company. I'm the only one testing it. The people in our company don't use Oracle at all.

How are customer service and technical support?

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they would be. Whenever I have a problem or issue, I google it and search for answers online. 

How was the initial setup?

While I don't have much personal experience, my understanding is that the initial setup isn't too difficult. It's pretty simple and straightforward.

In our organization, we don't use Oracle, aside from in labs. We use Oracle in our labs just for testing and connectivity. We have versions of Oracle in our labs and other SQL devices.

What's my experience with pricing, setup cost, and licensing?

We don't really use the solution too much in the company and therefore don't have a license. We test it for customers. I can't speak to the licensing process or costs. 

What other advice do I have?

I'd rate the solution at an eight out of ten. It's mostly been a positive experience, working with the product.

Between Oracle and SQL, I would recommend SQL to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1510626 - PeerSpot reviewer
Web Developer at a government with 10,001+ employees
Real User
May 26, 2021
Stable, simple to set up and is much more organized in the latest version
Pros and Cons
  • "The latest version is a lot more organized than the previous version. We can check out the regular files and our dictionaries and our created files, which are a little better organized right now."
  • "The previous version was a little clunky."

What is our primary use case?

Once we get the installation done, we migrate items to our new DB and we maintain the service with tasks such as clearing the caches and taking the backups, and checking the logs. We look at what it's doing - if something's wrong or if there are any kinds of issues. Occasionally, we do some performance tuning.

What is most valuable?

The latest version is a lot more organized than the previous version. We can check out the regular files and our dictionaries and our created files, which are a little better organized right now.

The initial setup was pretty simple.

The solution is pretty stable.

What needs improvement?

The previous version was a little clunky. 

I'm not exactly experienced in troubleshooting. There are issues that I can't really fix. Sometimes I'm helpless with Google also. Trying to learn to identify the exact issue I was getting a Boolean error. I need to improve my knowledge. I'd like to have more documentation or assistance in this area.

The solution could be more user-friendly,

For how long have I used the solution?

I've been using the solution for five or six years. It's been a while.

What do I think about the stability of the solution?

It's a wonderful product. Those that have a lot of experience working with the product, those with ten or 15 years of experience, will be able to understand its core processes. Those with only a few year's experience will feel there's a certain lack of transparency.  That said, I haven't had any issues with bugs or glitches, and when it is set up correctly, it doesn't crash or freeze.

How was the initial setup?

The initial setup is not complex or difficult. It's straightforward and pretty easy to set up.

If you are experienced it is an easy task for you, however, it is a process. We have to check every step. If we've done something wrong in any step, then the whole installation process will be for nothing. New errors will come up. We have to document everything and we have to have the requirements clearly laid out. I've learned the hard way that you cannot take shortcuts.

What other advice do I have?

We're just a customer and an end-user. We don't have a business relationship with Oracle.

We have our primary DB on Oracle 19C.

We have to manage everything, including the frontend and backend.

I'd rate the solution at an eight out of ten. If it was more user-friendly, I would rate it higher.

I would recommend Oracle Database to others. We have some colleagues who are doing some small-scale businesses. For them, it might not be suitable. Not everyone should get into Oracle. It is a standard product, however, you need to understand your exact requirements. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT Assistant at a hospitality company with 201-500 employees
Real User
May 20, 2021
Offers excellent backup security, is stable and powerful
Pros and Cons
  • "Offers a lot of backup security and is very powerful."
  • "The monitoring system is not very user friendly and could include a graphic interface."

What is our primary use case?

We are a hotel and the use the database for many things. It's connected to an API, and we use that to connect directly to the database. 

What is most valuable?

This is a powerful solution. It offers us a lot of backup security and we can make an image and a backup of the database every day. It's also very responsive so that when information is updated, it takes less than five seconds to update everything.

What needs improvement?

I think this solution could be a little more user friendly and they could include a graphic interface for the monitoring of the system. The current monitoring system is not very user friendly. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

Stability is solid and powerful. 

What do I think about the scalability of the solution?

The scalability is fine, we have about 50 people who have access to the interface - we have a front office team, managers, housekeeping team, finance, sales and others. There are lot of users eligible to connect and update information.

How are customer service and technical support?

The technical support is very good, they are very responsive.

How was the initial setup?

The initial setup is fine, it took about a day for deployment and some extra time for configuration. We use it for the hotel and that requires creating rooms, codes, things like that. It depends what you need to do. We were able to deploy the solution ourselves but for specific tasks you need support.  

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee to Oracle. 

What other advice do I have?

I would recommend this product. 

I rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Operations Director at a tech services company with 51-200 employees
Real User
May 14, 2021
Good support, works well for self-service portals and information systems
Pros and Cons
  • "The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features."

    What is our primary use case?

    We are a system integrator and Oracle Database is one of the products that we implement for our clients. We have good knowledge when it comes to Oracle integrations.

    There are many use cases but it is most often used for specific software development projects, such as portals. We have some enterprise portals, for example, and it is also useful for self-service applications such as payments or other requests.

    It is often used for information systems.

    What is most valuable?

    The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features.

    For how long have I used the solution?

    We have been working with Oracle Database for a couple of years.

    What do I think about the scalability of the solution?

    We have approximately 10 customers who are using Oracele.

    How are customer service and technical support?

    Technical support is perfect.

    How was the initial setup?

    The installation is quite straightforward. As long as you follow the proper process, there is no problem with it. Typically, it takes three or four hours to deploy.

    For security aspects, our customers prefer an on-premises deployment over a cloud-based one.

    What about the implementation team?

    We have two database administrators who are responsible for maintenance. One is a senior-level engineer and the other is a junior.

    What's my experience with pricing, setup cost, and licensing?

    Our customers sometimes complain about the price of the license, as it is very high for them.

    What other advice do I have?

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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    reviewer1566654 - PeerSpot reviewer
    Database Operation Assistant Manager at a consumer goods company with 10,001+ employees
    Real User
    May 6, 2021
    Reliable and has responsive technical support
    Pros and Cons
    • "The solution in my experience has been stable."
    • "The solution could be more scalable."

    What is our primary use case?

    We are using the solution for enterprise business databases.

    For how long have I used the solution?

    I have been using this solution for approximately 10 years.

    What do I think about the stability of the solution?

    The solution in my experience has been stable.

    What do I think about the scalability of the solution?

    The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.

    How are customer service and technical support?

    I was satisfied with the technical support.

    What's my experience with pricing, setup cost, and licensing?

    There is a license required for this solution and it is a little expensive.

    What other advice do I have?

    We plan to continue using the solution in the future.

    I rate Oracle Database an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    reviewer1562280 - PeerSpot reviewer
    Lead - Cloud Engineering at a tech services company with 201-500 employees
    Real User
    Apr 28, 2021
    A good default database that is easy to use and offers very good technical support
    Pros and Cons
    • "The solution is extremely stable."
    • "The pricing of the product could be better. It's too expensive right now. They need to bring down the cost."

    What is our primary use case?

    The solution is used for multiple applications. The solution can hold a lot of applications.

    What is most valuable?

    It's been one of the best databases for us. We really enjoy its capabilities.

    The product is very easy to use. Users have no problem navigating it and using it.

    The solution is extremely stable. It's pretty much issue-free so far.

    You can expand it easily. It's scalable.

    The initial setup is very straightforward. The deployment is easy.

    It's a good default database. Many Windows applications also work on Oracle.

    Technical support is very helpful and responsive.

    What needs improvement?

    The pricing of the product could be better. It's too expensive right now. They need to bring down the cost.

    It would be ideal with the product could introduce more security features. It would make the solution that much better.

    For how long have I used the solution?

    We've been using the solution for a few years now. We have a good amount of experience at this point.

    What do I think about the stability of the solution?

    The solution offers excellent stability. Its performance is very reliable. There are no bugs or glitches. It doesn't crash or freeze. It's very good. It's basically been issue-free.

    What do I think about the scalability of the solution?

    The solution is very scalable. If a company needs to expand it, it can do so with relative ease.

    We have about ten users on the solution currently.

    How are customer service and technical support?

    We've reached out to technical support in the past. They've been very helpful and knowledgeable. We've contacted them very rarely, however, when we have reached out they have been responsive. We're very satisfied with their level of service. They are quite good.

    How was the initial setup?

    The initial setup is not complex or difficult. It's very straightforward and easy to implement. A company shouldn't have too many issues with the process. 

    We have a team of two that are able to handle the deployment and maintenance aspects. You don't need a lot of people to watch over it. 

    What's my experience with pricing, setup cost, and licensing?

    If the solution was less expensive, they would get man more clients. The pricing can be an issue for many.

    What other advice do I have?

    We always use the on-premises deployment model. We never use cloud-based deployment models. 

    I'd rate the solution at a nine out of ten overall. We are quite happy with the capabilities. It's a very, very good database.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.