We use this solution as a customer database for our client so all customer information is available through this product. I'm a senior professional security compliance officer and we are partners with Oracle.
Sr. Professional Security Compliance at a computer software company with 10,001+ employees
Endless capacity and a stable platform; licensing formulation is unfortunately complicated
Pros and Cons
- "The solution has an endless capacity."
- "The licensing formulation is too complicated."
What is our primary use case?
What is most valuable?
I like that the solution has an endless capacity, there are no limitations and it's a stable platform.
What needs improvement?
The licensing formulation could be improved; it's too complicated and very rigid.
For how long have I used the solution?
I've been using this solution for a very long time.
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What do I think about the stability of the solution?
It's a stable solution but there are bugs which I think is related to standards compliance. There are limitations in monitoring.
How are customer service and support?
Technical support is somewhat limited.
How was the initial setup?
The initial setup was complex. Compared to the implementation of Microsoft SQL, we needed skilled people to manage Oracle. Implementation took some weeks.
What other advice do I have?
I think this is a good solution because it's easy to administer and manage but it requires the right skilled people. It's not ideal for our requirements but it's improving, whether it's encryption or security, I know they'll get there eventually.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Oracle Database Administrator at a comms service provider with 1,001-5,000 employees
Easy to scale, excellent stability with good performance
Pros and Cons
- "The most valuable features are stability, its backup and recovery, and its performance."
- "I am not very satisfied with the support at times. You don't always get the support at the time you want and need it."
What is our primary use case?
We mainly use the Oracle Enterprise Edition, and in the first days of 2021, we will be installing Oracle Exadata cloud for our customers.
What is most valuable?
The most valuable features are stability, its backup and recovery, and its performance.
What needs improvement?
I am not very satisfied with the support at times. You don't always get the support at the time you want and need it.
The price could be better.
My experience has been perfect, but there is always room for improvement for everything.
For how long have I used the solution?
I have been working with this solution for more than 20 years.
When I first started I was a developer, now I work as a database administrator, consultant, and integrator.
What do I think about the stability of the solution?
This solution is very stable,
Stability is one of its main advantages.
I would rate the stability of this solution an eight out of ten.
What do I think about the scalability of the solution?
In terms of scalability, it's a very powerful tool.
If you are using real application clusters, now after many years, it's very easy to expand your environment.
When you compare it to scaling 10 years ago, it's much easier now to expand the environment.
I would rate the scalability an eight out of ten.
How was the initial setup?
Now after many years it's straightforward.
With the many different environments, it can get complicated at times.
When there are too many operations systems with too many hardware platforms, such as HP-UX, Solaris, UNIX, and Windows.
It's common at times to have some issues, but it's not something that can't be resolved.
What's my experience with pricing, setup cost, and licensing?
It's not cheap, but sometimes, you get what you pay for.
It's expensive.
What other advice do I have?
Depending on the budget and the device, I would recommend this solution to others who are interested in using it.
If you have the money, then you should invest in this product, because you can't compare it with anything else on the market as far as a database is concerned.
I would rate Oracle Database a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database
January 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Senior Lead Developer at a healthcare company with 51-200 employees
Stable, with good real application security and support but the setup needs to be simplified
Pros and Cons
- "What I like most is the real application security."
- "The initial setup can be simplified."
What is our primary use case?
We are third-party administrators and we use Oracle Database as our main Database.
What is most valuable?
What I like most is the real application security. I have been working with it recently.
What needs improvement?
The initial setup can be simplified.
For how long have I used the solution?
I have been working with this solution since the beginning, for more than 20 years.
What do I think about the stability of the solution?
Stability is not a problem. It's more stable than other solutions.
What do I think about the scalability of the solution?
It's a scalable solution. We haven't encountered any problems. We use partitioning and sharding.
How are customer service and technical support?
Technical support is not a problem. We receive all of the technical support that we need.
How was the initial setup?
The initial setup is complex.
The installation of Oracle products is not usually as straightforward as dealing with Microsoft products for example.
What's my experience with pricing, setup cost, and licensing?
It's expensive. I would say that it is more expensive than other competing products.
What other advice do I have?
I recommend this solution to others who are interested in using it.
I would rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Product Manager at a computer software company with 201-500 employees
The integration is a good aspect but the CRM could be improved.
Pros and Cons
- "The integration is a good aspect of Oracle."
- "CRM could be improved."
What is our primary use case?
Our users access the database via a Customer Relationship Management (CRM) system. It provides the basis of all the information in the company including information about suppliers, customers, and end-users. We have about 300 users.
What is most valuable?
The backup system is good. We back up all our key marketing data. The integration is a good aspect of Oracle.
What needs improvement?
CRM could be improved. What I mean by that is the CRM is composed of NetSuite and the Oracle database to perform the functions of a CRM. Both of these need to be improved. It is not very user friendly and there is not enough customization.
For how long have I used the solution?
I joined the company two years ago. The Oracle database is the only one we use that I know of. The database is deployed on a private cloud.
What do I think about the stability of the solution?
Stability is good. It is a very stable product.
What do I think about the scalability of the solution?
Scalability is good.
How was the initial setup?
The setup is difficult.
What other advice do I have?
I would rate Oracle database 7 out of 10. To get this up to 10 they would need to improve the interface.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Delivery Manager at a tech services company with 201-500 employees
Feature-rich, very secure, robust, and scalable
Pros and Cons
- "The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features."
- "When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time."
What is our primary use case?
I used it on-premises to implement core solutions for sandbags. Most of the time, I use the 11g version, but of late, I'm using version 12.
What is most valuable?
The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features.
What needs improvement?
When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time.
For how long have I used the solution?
I have been using Oracle Database for nine to ten years.
What do I think about the scalability of the solution?
It is scalable. The number of users using this solution depends upon the business. For example, a bank might have 4,000 or 5,000 community users.
How are customer service and technical support?
They should provide faster support to resolve issues on time.
How was the initial setup?
The initial setup is very straightforward. It takes a maximum of two hours, but it depends on your experience. If you know what you are doing, you can automate the entire process, and leave it to be done. From my experience, it usually takes 45 minutes to an hour.
What about the implementation team?
I implement it on my own.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
We are definitely going to keep using it. There is no better product than this. I would 100% recommend this solution to others as long as they can bear the cost. It is the best product, and it covers most of our needs.
I would rate Oracle Database a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Domain architect at a financial services firm with 10,001+ employees
Easy to set up on their engineered systems, but the support needs improvement and they are pricing themselves out of the market
Pros and Cons
- "It is easy to set up on their engineered systems."
- "It needs to be more stable, as recently we have experienced some issues."
What is our primary use case?
The primary use case of this solution is as part of our financial systems.
What is most valuable?
It is easy to set up on their engineered systems.
What needs improvement?
It needs to be more stable, as recently we have experienced some issues.
The support should be more customer-friendly.
The pricing should be reduced.
For how long have I used the solution?
I have been using Oracle Database for a few years.
We are using the latest version.
What do I think about the stability of the solution?
It used to be stable and scalable, however, we have had recent stability problems on the Exadata platform.
What do I think about the scalability of the solution?
We have the necessary number of people using the application.
How are customer service and technical support?
We have Oracle support but we are not satisfied with it.
It needs to be responsive, and more customer-friendly.
Which solution did I use previously and why did I switch?
We use different products for different requirements.
We are switching away from Oracle.
When it comes to storage, we are a large organization with many different databases. We haven't migrated between the databases, however, that is now starting to happen as we are moving off Oracle. We won't remove it completely, but we are moving away from it.
How was the initial setup?
It depends on how it is being deployed. For example, if you have multiple designs and you are deploying it on their engineered systems then it's not complex. But if you are running it on a traditional hardware system then it is slightly complex.
I don't know how long it would take to deploy on the monitoring systems, but on the engineering systems, it would take two to three hours.
What about the implementation team?
We did not use a consultant, vendor, or reseller to deploy this solution. We implemented the database ourselves. The engineering system is always done by Oracle, and we don't have a choice. Oracle always deploys the physical equipment.
We have a team of 12 to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
They are pricing themselves out of the market.
What other advice do I have?
We will continue to use this solution in the future.
I wouldn't recommend Oracle Database to others who are planning to use it.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Divisional Manager at a financial services firm with 1,001-5,000 employees
A robust solution with valuable concurrency, consistency, and security features
Pros and Cons
- "The concurrency, consistency, and security features are the most valuable. It is also a very robust solution."
- "There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution. They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things. There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities."
What is our primary use case?
We use it for our business purposes.
What is most valuable?
The concurrency, consistency, and security features are the most valuable. It is also a very robust solution.
What needs improvement?
There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution.
They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things.
There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities.
For how long have I used the solution?
I have been using Oracle Database since 1988.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is scalable. We have around 2,000 users, and they use it daily on a 24/7 basis.
How are customer service and technical support?
We don't use Oracle support. There is an administration team, and they get in touch with Oracle. I only get in touch with our administration team.
Which solution did I use previously and why did I switch?
We are also using Microsoft SQL Server. Oracle Database has more advantages, but Microsoft SQL Server provides value for money.
How was the initial setup?
I don't set it up, but from what I know, it is not very difficult.
What about the implementation team?
We take the help of the agents from whom we buy the support. For its maintenance, we have two people. One person is from our company, and the other person is provided by Oracle.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. We pay in dollars, so the inflation and conversion cost is also there for us. They charge on a yearly basis for the license.
What other advice do I have?
They are coming up with lots of features that will allow a lot of work to be done with respect to the database. They are going to give JSON storage, where JSON objects can be directly stored.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 1,001-5,000 employees
Reliable solution that is transparent to the end users
Pros and Cons
- "It is a reliable database warehouse solution that is transparent to the end user."
- "The pricing is the one sticking point for the solution because it is very expensive."
What is our primary use case?
I am an end-user of the Oracle database. The only use of Oracle is the repository of the data. So from the end-user side, it is transparent. A database is a good database if it does not slow down production or data processing. That the database prevents data from being exposed to any malware or any malicious scripting is a good idea. Oracle has these capabilities.
What is most valuable?
Oracle is simply a reliable data warehouse for us.
What needs improvement?
Our Oracle database is very expensive, so probably the cost is an area that can be improved. The cost of the product.
The actual features that might need to be improved is a question that is better answered by any IT person or administrator because they know specifically what are the limitations and what the challenges that they face in using the product or the brand.
On the end-user side, it is all transparent and we depend completely on the administration to care for the stability of the product. So we do not know what they experience on the administrative end as we are isolated from those issues. I don't know if the services are slowing down or if there's an issue and the product is not performing as expected.
If something happens and there is a switchover to using the back-up or something like that, we do not see any of that as end-users.
For how long have I used the solution?
I have been using the product for about 12 years with the same company.
What do I think about the stability of the solution?
I do not have any idea about the specifics of the stability because that is usually taken care of by the IT department. From an end-user standpoint, the stability is very good. At least that is the case for us as the IT department is doing their job.
What do I think about the scalability of the solution?
But definitely as of this moment, due to the COVID crisis, we are not going into the direction of expanding any software or hardware inventory. Everything was put on hold to maximize the usage of current assets.
But of course, Oracle is a scalable solution. We are hoping to go in that direction. If you have a solution that is not scalable, then you probably will be left behind. All software seems to be taking that direction in offering scalability and flexibility.
Oracle can be deployed into whatever architecture you have right now. Whether it be on-prem, on the cloud, or a mix or hybrid. Probably that is a good point for Oracle.
How are customer service and technical support?
I have not heard about any problems with technical support from Oracle and I also do not hear about any escalations regarding support from our IT department. I have not heard about any reports that the Oracle Database has been down.
So the product is good and the back-end support is good.
Which solution did I use previously and why did I switch?
We have been using this Oracle solution from the time that I arrived at this company so there has not been any other product in use.
How was the initial setup?
The setup is taken care of and maintained by the IT and administration.
What's my experience with pricing, setup cost, and licensing?
I am not exactly sure of the precise cost, but I do know that the cost of the product is very expensive compared to some other solutions. Even though we are in a third world country, we do not enjoy any discount for our situation and economy.
Which other solutions did I evaluate?
As far as I am aware this is the only product that was considered because of its reputation and performance.
What other advice do I have?
The advice I have for other people considering this solution is that if they have money then they should go for it. We do not experience performance issues or trouble with throughput.
It is probably a good idea to do some research for use in documentation which can be searched or located on the Internet. I think every company that is looking into creating value from their software assets, they have to do research or evaluation first on the Internet.
They should be sure, before making an investment that the product fits their requirements, probably they will contact a distributor or supplier to get the product.
The next important step would be the proof of concept. They must try to do a POC or work with a demo and see if the Oracle Database can solve the pain points that they are having right now.
One factor they can not forget is the budget. If the product fits their needs but not their budget, they will have to try to fit their budget to the product and make it work perhaps by scaling usage.
On the scale from one to ten, with one being the worst and ten being the best, I would rate Oracle Database as probably around and eight-out-of-ten. That is a good rating. The price is really the only thing which is holding it back from a better score.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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