We use this on-premise and cloud technology for our client databases.
Consultant at a comms service provider with 10,001+ employees
We can optimize the database for authorizing expenditure and other resource-heavy functions
Pros and Cons
- "The database performance. We can optimise the database for authorising expenditure and other resource-heavy functions."
- "Oracle Database is stable and reliable."
- "They could improve the storage and network overhead."
- "They could improve the storage and network overhead. They could minimize the storage to improve performance further."
What is our primary use case?
How has it helped my organization?
Oracle thinks about the global customer, but the technology is only part of the solution.
What is most valuable?
The database performance. We can optimize the database for authorizing expenditure and other resource-heavy functions.
What needs improvement?
They could improve the storage and network overhead. They could minimize the storage to improve performance further. You have to optimize the resources according to your project.
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For how long have I used the solution?
We have been using the Oracle Database for a few years. I am the Customer Service Manager. Claro Colombia is the first telecommunications company in Colombia and a subsidiary of an American company based in Mexico. It's considered to be the third-largest company in South America outside China.
What do I think about the stability of the solution?
Oracle Database is stable and reliable.
What do I think about the scalability of the solution?
Oracle Database is scalable and can be used with various sizes of projects.
How was the initial setup?
We have to plan to simplify the setup, as it includes integration. The traditional infrastructure needs to adapt to the new technology, and Oracle introduces extra data into the mix. You have to establish if the project is small, large, or medium. This means the system is designed for the size of the customer or project.
What about the implementation team?
We used integrators and consultants, including internal resources and external consulting. We used our internal install team with external consulting assistance.
What's my experience with pricing, setup cost, and licensing?
I would rate the Oracle Database an eight out of 10 as a solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BU Delivery Head at a tech services company with 10,001+ employees
Robust, with good security capabilities, but the programming interface needs improvement
Pros and Cons
- "I like the backend robustness of the database, and the security capabilities inherently that are in the product itself."
- "The adaptability to various APIs is something that needs to be improved."
What is most valuable?
I like the backend robustness of the database and the security capabilities that are inherently in the product.
What needs improvement?
The adaptability to various APIs is something that needs to be improved.
Also, the programming interface needs some improvement.
For how long have I used the solution?
I have been using Oracle Database for five years.
Which solution did I use previously and why did I switch?
We typically use Oracle Suite for our databases and Microsoft for our OS platforms.
We are also considering a partial move to Microsoft Azure. This is our plan but it has not yet happened.
What other advice do I have?
We are currently evaluating solutions to purchase. Some of the solutions that we are considering are AlgoSec, Skybox, and Toughen.
We are currently managing our firewall manually, which is why we are looking for an automated tool.
I would rate Oracle Database a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Oracle Database
March 2026
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Oracle DBA at a computer software company with 51-200 employees
Reliable with good performance and very good stability
Pros and Cons
- "Especially with VMs, the solution can scale well."
- "The initial setup is a bit complex."
What is our primary use case?
The solution is the main database storage for the application that we have. We offer an online purchasing system to our major customer, which is a government. They deal with their purchasing through the solution.
How has it helped my organization?
The organization can't function without it working properly as there would be a lot of upset people complaining. It's fairly integral to the overall functionality of the company.
What is most valuable?
The solution's most valuable aspect is its reliability. In about 17 years, I believe I may have lost about 15 minutes worth of data.
Overall, the solution works very well. It has excellent performance.
The solution is very stable.
Especially with VMs, the solution can scale well.
What needs improvement?
I'm not crazy about their new version plan that they've just started. It seems like it turns over too quickly. We may have to upgrade within the year, and I really am not crazy about that. I don't want to upgrade so soon. We may not have a choice.
The initial setup is a bit complex.
Technical support could be more consistent.
They used to have something called a database console in version 11. That was very good. It seems like they reduced its functionality over the past couple of versions. I'd like to see that back to the way in which it used to be.
For how long have I used the solution?
I've been using the solution for 17 years. It's been over a decade - in fact, it's almost been two.
What do I think about the stability of the solution?
The solution is very stable. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The scalability of the solution is quite good. If a company needs to expand, it can do so relatively easily.
When you were just with bare metal, it wouldn't be as good as it is now with virtual machines as it does not take a lot to spin up another virtual machine and put Oracle on it and have it working. In the old days, when you had a piece of metal, you had to find another piece of metal, get it installed, and then start scaling up from there. With the VM, it's a lot better.
How are customer service and technical support?
I'd rate technical support seven out of ten. They could improve it a bit.
There've been times in which it's been absolutely tremendous. Then there've been other times where it just seemed to take too long. Either the person didn't know enough and had to go to other people and such, and it just took way too long. It's been mixed in terms of results. It's not exactly consistent.
Which solution did I use previously and why did I switch?
It's my understanding that the company has always used Oracle. The company I've been with has been with Oracle for pretty much all of its life. I haven't seen any other solutions.
How was the initial setup?
The initial setup isn't straightforward. It's a bit complex.
With the setup of it, you need operating system people, whether it be Linux or Windows or whatever operating system, and they need to be coordinating with you. Usually, we're just putting the software on top of an operating system. However, with this, it's just not something that you can just throw out there. You need to have some preparation done, whether it be a VM or a piece of metal.
In implementing the product, the product has gotten simpler to implement over time. Whether you choose to use the cloud or whether you choose to have it on-premises, it has gotten simpler to install. However, that doesn't mean that there isn't preparation that you need to do in regards to the operating system and having everything ready for it.
We have two DBAs, myself and another person. As far as mainline support, we have a couple of units admins that manage the VMs and the hardware that we still have at the moment. And we have some Windows admins, which help with the web interface to the database with the application.
What about the implementation team?
It's best to have some professionals assist with the setup.
What other advice do I have?
We're just a customer and end-user.
I've used various versions of the solution, starting with 10 and moving to 18. We're still a few versions back, and therefore aren't using the latest. The latest is 20 and they are about to release 21.
I'd advise those considering implementing the solution to do some preparation beforehand. This will help ensure a successful setup.
I would rate the solution nine out of ten. There are some improvements that can be made here and there. However, it's largely stable and works well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Engineer at a security firm with 11-50 employees
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge
Pros and Cons
- "Its performance is good. It is also stable and scalable."
- "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."
What is our primary use case?
It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.
What is most valuable?
Its performance is good. It is also stable and scalable.
What needs improvement?
Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier.
It is expensive, and it should be cheaper.
For how long have I used the solution?
I have been using this solution for around six months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. I will continue to use it because it is required for implementing DLP.
How are customer service and technical support?
I haven't used their technical support.
Which solution did I use previously and why did I switch?
I installed SQL Server.
How was the initial setup?
You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.
What about the implementation team?
I installed it myself.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. Oracle licenses are expensive.
What other advice do I have?
I would recommend it if it is necessary, but you need to have the budget to purchase it.
I would rate Oracle Database a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AI Data Architect at a media company with 11-50 employees
Safe, with good technical support, but they need more patches and better stability
Pros and Cons
- "There is a lot of information available on the internet, so problems can easily be fixed."
- "The most valuable features of this solution are that it's stable, and it's safe."
- "I would like to see more patches."
- "The initial setup is complex. It is not easy to install."
What is our primary use case?
We are resellers. We are Oracle Vendors. We provide products for our customers.
What is most valuable?
The most valuable features of this solution are that it's stable, and it's safe.
There is a lot of information available on the internet, so problems can easily be fixed.
What needs improvement?
I would like to see more patches.
While the stability is good, it could still be better.
For how long have I used the solution?
We have been selling Oracle Database for more than ten years in our company.
What do I think about the stability of the solution?
It's a stable solution, but it could be better.
What do I think about the scalability of the solution?
We have 115 customers who are using Oracle Database. We have small to medium-sized companies and we have approximately five large-sized companies.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup is complex. It is not easy to install.
I do the maintenance and support for our customers.
What other advice do I have?
I would rate Oracle Database a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Software Engineer at a tech services company with 1,001-5,000 employees
Fast, stable and scalable, with Syntax options available in Google
Pros and Cons
- "It's fast compared to other databases."
- "The procedures work very well."
- "The initial setup should be improved."
- "The initial setup should be improved."
What is our primary use case?
I mainly work on business intelligence with Qlik and use Oracle Database for the reporting and replicating. Together, we use Oracle Database and Oracle MySQL for this PoC.
We use MySQL to feed the data to the Qlik compose.
What is most valuable?
The procedures work very well.
It's fast compared to other databases.
The syntax options are available in Google.
What needs improvement?
The initial setup should be improved.
For how long have I used the solution?
I have been working with Oracle Database for three years.
What do I think about the stability of the solution?
I have not worked on Oracle Database a lot, as I concentrate on business intelligence. However, I have not experienced any issues or limitations.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and technical support?
I have not contacted technical support. It's is handled through my internet team.
How was the initial setup?
During the installation, we had to install certificates, but it was not mentioned in the documentation.
What other advice do I have?
Definitely, I would recommend this solution to others.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Analytics and Business Intelligence Manager at a computer software company with 201-500 employees
Feature rich, stability like a shield and installs fairly easy
Pros and Cons
- "When we are not able to solve a problem we immediately contacted Oracle support team to help us solve it."
- "I would refer to Oracle's solution like a shield, it is very stable and has many features."
- "If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install."
- "It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors."
What is most valuable?
I would refer to Oracle's solution like a shield, it is very stable and has many features.
What needs improvement?
They could improve on making changes to their software faster, they are a large company and sometimes changes are slow. Also, Oracle can improve themselves in the cloud for Microsoft Azure systems.
For how long have I used the solution?
I started using the solution 12 years ago.
How are customer service and technical support?
When we are not able to solve a problem, we immediately contacted Oracle support team to help us solve it. They normally respond in a timely manner.
How was the initial setup?
The installation can be easy. It depends on what you install. If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install.
What about the implementation team?
We have a team of approximately 10 technicians working on the deployment. Sometimes the deployment of the product can reach some barriers, not because of a fault of Oracle but sometimes the hardware systems being installed on are older and can cause some problems.
What's my experience with pricing, setup cost, and licensing?
It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors.
What other advice do I have?
I would recommend Oracle Database, I love Oracle.
I rate Oracle Database a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Architect at a computer software company with 10,001+ employees
Simple to use and stable, with detailed documents for easy install
Pros and Cons
- "it is very easy to use the product."
- "We currently have 18 people in our organization using this product and I find it to be a stable product."
- "Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours."
- "Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours."
What is most valuable?
It is very easy to use the product.
For how long have I used the solution?
I have been using the product for many years.
What do I think about the stability of the solution?
We currently have 18 people in our organization using this product. I find it to be a stable product.
How are customer service and technical support?
Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours.
How was the initial setup?
Depending on the product used, the installation time can vary. The installation was easy and straightforward. The supplied instructional documentation for install is clear to follow.
What other advice do I have?
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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