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Product manager at Metrodata Electronics Tbk PT
Real User
Jul 20, 2020
Great for building disaster recovery systems, very stable, and offers good scalability
Pros and Cons
  • "On-prem, Oracle is the number one database technology."
  • "Right now, I would say that Oracle is one of the best solutions for our customers in terms of stability."
  • "Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance."

What is most valuable?

The best feature on Oracle Database is the Data Guard. It's great if you want to build some sort of disaster recovery solution.

ARC is one of the best features. It's quite simple and flexible. It offers really simple guidance that helps make using it a breeze.

On-prem, Oracle is the number one database technology.

What needs improvement?

Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance. 

Oracle has covered all the aspects of the market requirement. Let's say someone who searches for a security solution that has high availability, security, manageability, and performance. That's all of the IT requirements, basically, and they are all covered by Oracle. There aren't features lacking, in that sense. That said, while that's a true statement in terms of on-premises deployments, and Oracle really is is the number one database technology, when it comes to the cloud, it's still a question about how good Oracle really is. Most of our customers are using Azure or maybe AWS. Not Oracle. That's the one area that Oracle should improve.

For how long have I used the solution?

I've been working with the solution for 11 years. I mostly only handle the core technology.

What do I think about the stability of the solution?

Right now, I would say that Oracle is one of the best solutions for our customers in terms fo stability. If they handle big productions or process a lot of paper, this is the perfect choice for them.

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What do I think about the scalability of the solution?

If they need to, companies can easily add more nodes to the cluster. It's easy to use its cluster technology to scale. I would say it's rather easy to expand the solution if you need to.

How are customer service and support?

If we talk about the MOS, My Oracle Support, it's more of a self-service. Currently, sometimes it's not as reliable as we wish it was. Mostly, our internal team handles support as we can't really rely on Oracle. We'd only go to them if the problem is related to the product, for example, if it's got some bugs or something like that. For troubleshooting, our customers come to us for assistance. From a technical aspect, we are quite confident that we can support all of the customer's needs ourselves without using Oracle.

Which solution did I use previously and why did I switch?

We previously used MySQL, although that too is an Oracle solution. It's part of our portfolio alongside Oracle DB.

What's my experience with pricing, setup cost, and licensing?

When people talk about Oracle, especially Database, most of them mention that Oracle is an expensive product. However, if it's suitable or not or if it really is "expensive" depends on their requirements. Today, Oracle is one of the best choices, regardless of pricing. 

Even though on paper their pricing looks expensive, everything can be negotiated. Companies may be able to come to an understanding with Oracle at a price point they can accept.

Which other solutions did I evaluate?

In our market, there are a lot of open-source products like EnterpriseDB. There are also commercial products like PostgreSQL. With Postgre you have to have MySQL with it right now. 

If a customer prefers to use an open-source product, I'm quite confident with MySQL.

What other advice do I have?

We are an Oracle Platinum Partner.

I'd first advise any company considering Oracle to learn the benefits first before they talk about the pricing. We like to do an assessment with the customer right away. The first thing we need to know is their pain points and basic requirement and also if they have a common problem in their system. I will judge that against the benefits of Oracle's technology, which is in the database. At the end of the day, if the features can solve your problem, then money comes as a secondary concern. 

I'd rate the solution nine out of ten. There isn't a perfect solution on the market, however, this comes pretty close.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Infrastructure Manager at Lactanet
Real User
Jun 25, 2020
Reliable and robust with good support
Pros and Cons
  • "The reliability is the solution's most valuable feature. We've had great success with the solution."
  • "At the end of the day, you get what you pay for, and we don't mind paying more for the peace of mind we get from this solution."
  • "The main thing we find could use improvement is the licensing costs. It is quite expensive relative to other database vendors. Cost always comes up as an issue for us as we consider upgrade paths. It's not as easy as we would like it to be."
  • "The main thing we find could use improvement is the licensing costs."

What is our primary use case?

We work in agriculture, and where we're located we have two sites in two separate cities in Canada. These are all transactional databases and they have information in them about the dairy industry in our country. We use it for storing data related to dairy cows, dairy farmers, or farmers in general, and we have all the information in the transactional database that holds everything from billing to individual animal data. We probably have about 12 terabytes of data on the Oracle databases.

How has it helped my organization?

The reliability and the ability to store all the information we need is how it helps us the most. I don't know the metrics of the top of my head, I just know it works. 

We decided to use Oracle from the start because of its reputation of robustness. It provided us with everything that we needed. 

What is most valuable?

The reliability is the solution's most valuable feature. We've had great success with the solution.

The ability to do all the programming we need in one solution is great.

The support has been very good over the years.

What needs improvement?

The main thing we find could use improvement is the licensing costs. It is quite expensive relative to other database vendors. Cost always comes up as an issue for us as we consider upgrade paths. It's not as easy as we would like it to be. 

While we really like Oracle, it's difficult sometimes to upgrade from version to version.

I'd like to see the high availability option become available in the standard edition. We have a couple of databases that are still in the standard edition, and we'd like to be able to back those up and have higher availability.

For how long have I used the solution?

We've been using Oracle for a long time. We originally started using it in 1999 just before the Y2K crisis.

What do I think about the stability of the solution?

The stability is very good. I'd rate it ten out of ten. We have some databases that run for a year without rebooting or anything, so I would describe it as very stable.

We do have a couple of international projects for our users that will be accessed from other countries, but it's currently stable.

What do I think about the scalability of the solution?

There's no problem with scalability. It's quite easy for an organization to expand if they need to.

We have many users on the solution, including myself, and I have an administrator role. We have five database administrators that manage the day to day operations of the database. Then we have about 20 developers that develop different applications or make changes to the database for us. There are also internal users. We probably have, I'd say, 500 employees that have access at any given time. Our customers also have access. In total, we have about 15,000 people on the solution.

How are customer service and technical support?

Technical support, on a scale of one to ten, I would give a seven. There are some things that take a little bit longer to resolve than others, however, overall, I would say it's good. It's not very good. It's not excellent. It's good.

Which solution did I use previously and why did I switch?

We haven't gone anywhere else and tried any other database software. We did previously use IBM's Mainframe 20 years ago.

The reason why we switched was because we were changing our data center. It's a little bit complicated, but there used to be four organizations that did the same thing we did. And due to the Y2K scare, we decided to merge all these organizations into one data center. It was more of consolidation from different technologies into one Oracle technology.

I was not really involved in that migration. I was there, however, I didn't have a role in it. Oracle was ultimately chosen based on the robustness and they had. 

How was the initial setup?

It was a very big undertaking. We moved from an IBM mainframe. With regards to Oracle, the set up was, I would say, easy, however, when you're building a database, there's a lot of things to think of. That's not really the database's problem. You have to think of and plan out your table structure. You have to think of how you're going to set up your database. 

The deployment happened 20 years ago. It was a very big project. The implementation took a year to migrate our existing data into an Oracle database. It went well, although it did take about a year to implement.

You need about five people to handle maintenance on the solution.

What about the implementation team?

We used a consulting firm to assist us in the implementation at the time. The experience was good at the time. Still, it was 20 years ago. They're actually out of business now. They may have gone out of business ten years ago, or merged with another company.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are between $40,000 and $50,000 per year. Those are the costs that cover maintenance and licensing. 

We have an enterprise edition. We pay extra for features that are only available with this particular tier.

Which other solutions did I evaluate?

We did evaluate different databases, including IBM's Db2. And that was it at the time. Microsoft didn't exist back then for databases.

What other advice do I have?

We started using version 7 of Oracle, and now, after so many years on the product, we are up to version 12.

We have six different main production databases that we use for various things. They're all on-premise. They either run in a Linux environment or IBM AIX Unix environment. And we also use a backup Oracle cloud for backing up some of those databases.

The main advice I would give other organizations would be to prepare for the costs. Oracle is kind of more expensive than in most other database software. It's also important to have a good understanding of how Oracle works and the programming. It's quite specialized. However, if you're implementing a big database environment, you need to know that anyway. 

Oracle is, I would say, probably the top database provider in the world. Having a big name, for us, was good because we've got other contracts from outside firms that trust us because we house our data with Oracle. 

At the end of the day, you get what you pay for, and we don't mind paying more for the peace of mind we get from this solution.

I would rate the solution nine out of ten mostly due to the fact that it's a very solid platform and it's robust and it's scalable. It's the Cadillac of the database world.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2026
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Jeremy Lee - PeerSpot reviewer
Principal Consultant at SandFil International
Reseller
Apr 3, 2024
Enables us to support applications
Pros and Cons
  • "We use Oracle Database to run applications. We use it for our clients' databases and applications."
  • "The product is expensive."

What is our primary use case?

We use Oracle Database to run applications. We use it for our clients' databases and applications.

Whenever a client has problems or requires new implementations, they approach us. We provide training and coaching with application implementations. Currently, one such implementation is underway in the UK.

What is most valuable?

The product is very stable. We use it for supporting applications, including data warehousing.

What needs improvement?

The solution could be cheaper and adopt AI space.

For how long have I used the solution?

I have been using Oracle Database for 25 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. It caters to small and medium enterprises with different products and ranges.

I rate the solution’s scalability a nine out of ten.

How are customer service and support?

Technical support could get better.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is quite simple. We mostly use the installation pack and code pack. Our setup includes a script center, shell scripts, and commercial Java courses.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

We use database clusters for different clients depending on the SLA. We use Oracle Clusterware and Oracle Advanced Compression. We use These specific options for various clients; however, the selection depends on the client's needs.

We have robust protection measures that are ensured using encryption technologies such as Transparent Database Encryption provided by Oracle. These features are available across all our database offerings, and we have implemented them for our clients accordingly.

We are heavily involved in AI development, and eventually, our products are tailored to fit into the AI space seamlessly.

Integrations are pretty transparent based on the type of solutions and the specific customer requirements. Customer relations between Oracle products are typically straightforward, whereas integrating with third-party products may present some challenges.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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MahmoudMohamed1 - PeerSpot reviewer
Senior Data Engineer at Tatweer Educational Technologies Company - TETCO
Real User
Jan 8, 2024
A stable solution for data storage but has poor support

What is our primary use case?

Oracle database stores system data accessed by desktop users, primarily for HR and ERP systems. I plan to implement some custom functionalities for standard operations.

What is most valuable?

Oracle Database is suitable for large enterprises.

What needs improvement?

Some applications use specialized hardware to optimize query processing. I've received customization requests for call recordings and other features.

For how long have I used the solution?

I have been using Oracle Database for three years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

Many team members are using this solution.

How are customer service and support?

The technical support takes longer time to respond.

How was the initial setup?

The initial setup is complex.

I rate the initial setup two out of ten, where one is difficult and ten is easy.

What other advice do I have?

You need an experienced Oracle administrator to maintain the solution.

Overall, I rate the solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SS36 - PeerSpot reviewer
Software Architeture at Enformatik Yazılım Bilgi Teknolojileri Mühendislik Ltd.
Real User
Jan 5, 2024
The solution provides high availability, but it should enable users to administer the database easily
Pros and Cons
  • "The product provides high availability."
  • "The product must provide an autonomous database."

What is our primary use case?

The solution is used for accessing and restoring data.

What is most valuable?

The product provides high availability. I can easily use the product because I have 20 to 25 years of database experience.

What needs improvement?

The product must provide an autonomous database. It should enable users to administer the database easily like other open-source databases. Oracle RAC must be improved.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

The tool is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. We need too many servers. Our customers use the product, and we support them. Our customers have about 100 users, including developers and managers. We are planning to increase the number of users.

Which solution did I use previously and why did I switch?

I used primitive tools before.

How was the initial setup?

We need four people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten.

What other advice do I have?

We are solution partners. Oracle Database is an enterprise solution with high availability. It's for professionals. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Victor Hugo Morales Vivas - PeerSpot reviewer
Jefe de Infraestructura y Servicios de TI at Grupo ASD
MSP
May 18, 2023
Responsive, highly stable, but expensive
Pros and Cons
  • "The most valuable feature of Oracle Database is its responsiveness."
  • "The price of the solution should be lower."

What is our primary use case?

We are using Oracle Database for the database use cases.

What is most valuable?

The most valuable feature of Oracle Database is its responsiveness.

What needs improvement?

The price of the solution should be lower.

For how long have I used the solution?

I have been using Oracle Database for approximately one year.

What do I think about the stability of the solution?

Oracle Database is highly stable.

I rate the stability of Oracle Database a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Oracle Database a ten out of ten.

How are customer service and support?

I rate support of Oracle Database a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Oracle Database is simple.

What was our ROI?

I have not seen a return on investment because of the high cost.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database is too expensive.

We might be switching solutions because the price is too high.

What other advice do I have?

My advice to others is this solution is great in capabilities and functionality but it is too expensive.

I rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1829532 - PeerSpot reviewer
Senior Developer Individual Contributor at a tech services company with 501-1,000 employees
Real User
Apr 17, 2022
A well-developed solution with excellent partitioning
Pros and Cons
  • "Partitioning is the most valuable feature."
  • "Oracle Database is stable and reliable."
  • "It would be useful if I could connect to an expert for one-on-one help."

What is our primary use case?

I mainly use this solution for data warehouse applications, report generation, and transactional data processing.

What is most valuable?

Partitioning is the most valuable feature.

What needs improvement?

It would be useful if I could connect to an expert for one-on-one help.

For how long have I used the solution?

I've been using Oracle Database for more than twenty years.

What do I think about the stability of the solution?

Oracle Database is stable and reliable.

How was the initial setup?

The basic initial setup was straightforward, but a professional would be required if the solution needed to be fine-tuned.

What was our ROI?

I've seen a good ROI.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive.

What other advice do I have?

I would recommend Oracle Database to others - it's a well-developed solution and is accepted on the market. I would give it a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partners
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ABDURRAHIM - PeerSpot reviewer
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Real User
Mar 26, 2022
High performance, reliable, and scalable
Pros and Cons
  • "What is most valuable with the Oracle Database is the performance."
  • "Oracle Database could improve security to make the solution better in the future."

What is our primary use case?

We are using Oracle Database to store information.

What is most valuable?

What is most valuable with the Oracle Database is the performance.

What needs improvement?

Oracle Database could improve security to make the solution better in the future.

For how long have I used the solution?

I have been using Oracle Database for approximately six months.

What do I think about the stability of the solution?

Oracle Database is reliable.

What do I think about the scalability of the solution?

The scalability is very good in Oracle Database.

We have approximately 17 employees that are using this solution. In the future, we will have many more.

Which solution did I use previously and why did I switch?

I was previously using Microsoft Excel.

How was the initial setup?

The initial setup of the Oracle Database is user-friendly. The process did not take long to complete.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use Oracle Database.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Systems Engineer at NTT DATA
Real User
Top 10
Mar 22, 2022
Responsive support, simple deployment, and highly stable
Pros and Cons
  • "One of the most valuable aspects of Oracle Database is the maturity of the solution."
  • "We are happy with Oracle Database."

    What is our primary use case?

    We are using Oracle Database for financial applications.

    What is most valuable?

    One of the most valuable aspects of Oracle Database is the maturity of the solution.

    For how long have I used the solution?

    I have been using Oracle Database for approximately five years.

    What do I think about the stability of the solution?

    Oracle Database is a highly stable solution.

    What do I think about the scalability of the solution?

    The workloads of Oracle Database are scalable.

    We have approximately 50 people using the solution. We do have plans to increase the number of users but not at the moment.

    How are customer service and support?

    The support from Oracle is fairly good. They have knowledge-based articles that you can consult before you need their direct support, we're happy with the support.

    How was the initial setup?

    The initial setup of the Oracle Database is straightforward. However, it does require some skills and knowledge. The process takes approximately two hours.

    What about the implementation team?

    We used two internal engineers for the implementation of the Oracle Database.

    What's my experience with pricing, setup cost, and licensing?

    The Oracle Database licensing price could be less expensive. We pay annually for the use of the solution.

    What other advice do I have?

    We are happy with Oracle Database.

    I rate Oracle Database a right out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mudasir Shafi - PeerSpot reviewer
    Testing Lead at Enstoa
    Real User
    Mar 22, 2022
    Good support, good performance, and easy to implement
    Pros and Cons
    • "It is stable, and its performance is good. Its interface is also fine."
    • "We have already been using it for a long time, and we have no need to move to another product."
    • "Its security is good, but it could be more secure."

    What is our primary use case?

    We are using it to store information. We are using Oracle Database 12.

    What is most valuable?

    It is stable, and its performance is good. Its interface is also fine.

    What needs improvement?

    Its security is good, but it could be more secure.

    For how long have I used the solution?

    I have been using Oracle Database for two to three years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We have a lot of users at the moment. We have a couple of hundred users because it is used by different teams. We are, for sure, going to increase its usage.

    How are customer service and support?

    Their support is very good.

    Which solution did I use previously and why did I switch?

    We have been using Oracle Database for a long time. We didn't use anything else previously.

    How was the initial setup?

    It is straightforward. We have no problems with it. It takes three to four hours.

    What about the implementation team?

    We implemented it in-house.

    What's my experience with pricing, setup cost, and licensing?

    It has an annual subscription. It is an Oracle product, so it is a bit expensive, but that's fine. 

    What other advice do I have?

    I would recommend this product to others. We have already been using it for a long time, and we have no need to move to another product. It is very good.

    I would rate this product a nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
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    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.