Network Engineer at a financial services firm with 5,001-10,000 employees
Good product but has room for improvement.
Pros and Cons
- "The ability of the product to search the entire network and know what you have hidden on your network."
- "It can't work fully redundant."
What is most valuable?
The ability of the product to search the entire network and know what you have hidden on your network.
How has it helped my organization?
For tech support, most of the time they do not need to ask the IP address of the client since they see it in portnox.
What needs improvement?
The GUI and the knoxer remote site functions.
For how long have I used the solution?
2 years
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Portnox
September 2026
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What was my experience with deployment of the solution?
Yes, it didn't block rogue devices in 90 seconds, it took 6 minutes, but they fixed it. Besides that, there were a few security issues they fixed.
What do I think about the scalability of the solution?
It can't work fully redundant.
How are customer service and support?
Customer Service: High level and good customer service.Technical Support: They have good tech support, but have room for improvement.
How was the initial setup?
Before you choose portnox, make sure that it supports all of your needs.
What other advice do I have?
It's a good product but needs improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: September 2026
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