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ExtremeCloud IQ vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Sentiment score
4.5
Portnox enhances security and efficiency, reducing IT costs and workload through cloud-based management of device access and policies.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Principle Cloud Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
By automating the device containment and remediation processes, we save countless hours weekly.
Network Operational Center Engineer at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
7.9
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
Sentiment score
7.0
Portnox is praised for its attentive, responsive customer service, efficient problem-solving, and minimal downtime during updates.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
I am totally satisfied with the response time
Management Board Member And Network Engineer at NewLogics
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Principle Cloud Architect at a tech services company with 11-50 employees
In terms of support, it is usually quite impressive. I usually get support in a matter of minutes or seconds, depending on the priority of the ticket.
Engineer at Applied Principles Limited
 

Scalability Issues

Sentiment score
7.8
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Sentiment score
7.8
Portnox effectively scales to support thousands of endpoints, offering flexible and seamless cloud-based expansion to meet growing demands.
We have never had any challenge based on a customer who has 1,000 devices versus a customer who has 30,000 devices; the feel is the same.
Product Manager at Applied Principles Limited
Its infrastructure scales automatically in the background, eliminating concerns about capacity or backend upgrades.
Network Operational Center Engineer at a computer software company with 201-500 employees
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.4
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Sentiment score
7.5
Portnox is generally stable, with high user ratings, though on-premises versions and update issues impact reliability.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
Portnox users seek flexible pricing, better integration, and enhanced features to improve functionality and user experience across organizations.
I needed deep details and more thorough resources.
Technical Coordinator at Yildiz Technical University
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials.
Management Board Member And Network Engineer at NewLogics
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I reach the technical support, they give solutions that do not help me much, so I try to search the internet for other users' experiences to find solutions.
IT Project Manager at Xpress technologies
When I'm doing filtering at times, it doesn't filter the items properly.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Setup Cost

ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
Portnox offers flexible, fair pricing with annual licenses, negotiable fees, and subscription-based options, appealing to larger organizations.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
 

Valuable Features

ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
Portnox offers agentless scalability, seamless integrations, and enhanced security, improving efficiency with intuitive UI and diverse device compatibility.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.
Management Board Member And Network Engineer at NewLogics
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is possible to find the MAC address in the switch, but in Portnox, it is very useful to see the status of those ports, and that increases our security.
Assistant System Engineer at Tata Consultancy
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Access Control (NAC)
10th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Management Applications (12th), Intrusion Detection and Prevention Software (IDPS) (16th)
Portnox
Ranking in Network Access Control (NAC)
5th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
31
Ranking in other categories
ZTNA (7th), Passwordless Authentication (1st)
 

Mindshare comparison

As of June 2026, in the Network Access Control (NAC) category, the mindshare of ExtremeCloud IQ is 2.1%, up from 0.8% compared to the previous year. The mindshare of Portnox is 6.9%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Portnox6.9%
ExtremeCloud IQ2.1%
Other91.0%
Network Access Control (NAC)
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Maurice Mwaura - PeerSpot reviewer
Product Manager at Applied Principles Limited
Unified access control has improved compliance visibility and simplified passwordless access
There is work to be done when it comes to making the solution more seamless. For example, when a user is denied access, they would need a way to maybe self-resolve themselves, perhaps a way to generate a ticket on their own, something around resolutions. When it comes to users using the product, that is where good products are differentiated from products that are a bit of a challenge. Portnox has much to do in terms of their reporting. The generated reports need improvement. Things that other tools would say are normal are usually not present. For example, there is a page called NAS devices or NAS network that is able to show the switches that have been managed. Currently, there is no way of generating an easy report or an easy way of just generating something to tell the customer what they have been able to achieve so far. This is not done yet and is still very manual. I think there is work to be done there. More integrations around the various products being used would be beneficial. So far I have not encountered any major challenge. Where there was a challenge, I think support came in and helped us resolve. In fact, most of the challenges are not with the product; they are with the customer environment. I think that is just to update their documentation where they have come across a new vendor for easier integrations in the future.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
Manufacturing Company
16%
Financial Services Firm
14%
Healthcare Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
What is your experience regarding pricing and costs for Portnox Clear?
My thoughts on the pricing are that they are usually very flexible. They work with the customer's budget. In terms of being cheap or expensive, that usually just depends on the customer. If a custo...
What needs improvement with Portnox Clear?
The area that has room for improvement that I had is actually the one that they fixed about two or three days ago regarding the session recording. As of now, I am yet to review and see any areas of...
What is your primary use case for Portnox Clear?
Some of the best features that I have experienced with Portnox is the integration with identity providers and the fact that they introduced ZTNA. Recently, they introduced session recording, which ...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about ExtremeCloud IQ vs. Portnox and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.